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Hard Rock Cafe - Baltimore

3.9
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266 Reviews
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$30 and under
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American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Support Hard Rock Cafe - Baltimore during COVID-19

Experiences

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Explore unique dining experiences for every mood—from prix-fixe menus to can't-miss promotions.

Special menus

  • UFC 253 Viewing

    Sep 26, 2020 only
    Join us outside on the Pier to watch UFC 253. Due to limited outdoor seating, reservations strongly encouraged. Full menu will be available.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 266 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.8
food
4.1
service
4.0
ambience
3.7
value
Noise · Moderate
71% of people would recommend it to a friend
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TC
TiffanyC
Baltimore
1 review
Dined 4 days ago
Overall5food5service5ambience5

Service was amazing from the hostess to the waitress and even the manager came by to check on us.

JR
JeffreyR
Washington DC
1 review
Dined on September 13, 2020
Overall2food2service4ambience2

The Hard Rock Cafe is just not like I remember it to be and with the restrictions mandated its just not the same vibe. Service was great but for the price and food options just did not hit the mark for our Birthday Dinner. We were not familiar with the area and it appears we had much bettwr options.

RG
RogerG
1 review
Dined on September 13, 2020
Overall2food1service2ambience2

The restaurant closed at 8, though the website stated 10. I reserved outdoor seating, but was advised outdoor closed early and that Ihad to wait to be seated indoors. The service was ok but slow for drinks. The only truly good thing aboit the experience was the music that played.

OJ
OJayM
New York Area
1 review
Dined on September 10, 2020
Overall5food4service4ambience5

Great staff

DS
DonnyS
Washington DC
1 review
Dined on September 6, 2020
Overall4food4service4ambience5

I had previously complained in my review. The GM reached out and was very apologetic and sincere.

One word of warning is that if you eat outside it is a smaller menu. Still could be more than enough to make you happy. Just make sure that you check the outdoor menu and indoor to see what your best choice would be.

DW
DustyW
1 review
Dined on September 4, 2020
Overall5food5service5ambience5

We made a reservation online bc we were coming in from out of town. We felt like celebrities. Everyone was sooo nice and treated us like we were rock stars. We had a great time and the food was yummy. Best sweet potato fries I have ever had!!! Trevin was our waiter and he was awesome. Forgot the managers name, but he was super awesome too!

KG
KaraG
1 review
Dined on August 28, 2020
Overall2food1service3ambience2

There was a bone in my boneless chicken breast and there was a bug in my plate

KP
KaylaP
1 review
Dined on August 26, 2020
Overall2food1service3ambience2

The service was good. We were seated right away. Staff all wore masks. The food was high price for poor quality.

FG
FeliciaG
1 review
Dined on August 26, 2020
Overall5food5service5ambience5

We had a very enjoyable experience! Staff was friendly, food was flavorful, music was great and the outside environment was perfect

B
Bmlit
1 review
Dined on August 21, 2020
Overall1food3service1ambience3

Our waiter was wearing a mask as a chin strap. He leaned over our table (without a mask on) to talk to us and barely listened to our order. He brought the wrong drink, but was gone from the table before we even had the chance to tell him. The food came out cold and was missing utensils. Our waiter was MIA, so we had to wait before eating (steak, so couldn’t eat without a fork). Absolutely awful experience. Will not go back anytime soon. Staff does not care about COVID and does not take precautions to keep patrons safe (wearing a mask, gloves, not touching the TOP of beverages where the patron will drink out of, etc.)

L
Lj12
1 review
Dined on August 19, 2020
Overall3food2service5ambience3

Let me star by saying Our server was wonderful! The food was WAY over priced and wasn’t good. There was also a very limited menu (4 options for a entree) and that would have been fine but when I called to see if they were open I was told full menu. We spent $55 for 1 appetizer and 2 drinks (I did get the souvenir cup) but still. The food was cold and very dry. Now our server was very knowledgeable about the menu options especially the drink Options and checked up on us every 10 minutes or so and our water cups were never empty. So service 10/10 everything else.. 3/10.

LG
LikeGoodFood
Philadelphia
7 reviews
Dined on August 19, 2020
Overall5food5service5ambience5

This was our first time at Hard Rock, Baltimore. We sat outside on the water and it was very nice! Menu was small thanks to Covid, but our food was very good as was our service. We really appreciated that the burgers were cooked as ordered (medium and medium rare).
Service was good and manager came to table twice to check on us. Would recommend.

OT
OpenTable Diner
Baltimore
2 reviews
Dined on August 16, 2020
Overall5food3service5ambience4

Birthday friend

VT
VictoriaT
Baltimore
3 reviews
Dined on August 16, 2020
Overall4food5service3ambience5

Delicious burgers and awesome drinks!

k
katerina
1 review
Dined on August 15, 2020
Overall5food5service5ambience5

We had a great time! A nice clean atmosphere and great food and drinks! Definitely a great place

ND
NaomiD
1 review
Dined on August 8, 2020
Overall4food4service4ambience4

Not much of a menu selection. Wasn't great sitting outside with the grill spoke blowing in our faces.

KR
KaReWe
1 review
Dined on August 5, 2020
Overall5food4service4ambience5

They did an outstanding job providing a great experience within COVID guidelines. Everything felt very safe!

K
Kiara22
Philadelphia
1 review
Dined on July 26, 2020
Overall2food1service2ambience2

Wish I would’ve tried before COVID. I guess it was completely different now that we are still dealing with a pandemic.

DP
DawannaP
Philadelphia
4 reviews
Dined on July 26, 2020
Overall2food2service3ambience2

The menu was limited, is wan't worth the price. Drinks were very limited as well!

NJ
NayaJeneen
Philadelphia
1 review
Dined on July 19, 2020
Overall5food5service5ambience5

Really chill

OT
OpenTable Diner
Baltimore
2 reviews
Dined on July 18, 2020
Overall4food4service3ambience3

Overall the experience was good. Myself and a friend dined outside, we had a good table selection, staff was friendly the server was very attentive and food came out timely.

BH
BarbaraH
1 review
Dined on July 17, 2020
Overall4food4service5ambience4

We finished our Aquarium tour in 90 minutes so arrived 25 minutes before our scheduled reservation and they were able to accommodate us. After a quick temperature scan we were promptly seated. The food was very good and service was excellent! I would suggest asking for a large beverage though as everything is served in rather small plastic cups and we did eventually see a slightly larger cup served. Sign of the times, they are closing earlier these days so keep that in mind for planning as they said they were closed and would not seat new arrivals at 8 pm on a Friday night. Good food and good time in general.

OT
OpenTable Diner
Philadelphia
11 reviews
Dined on July 17, 2020
Overall5food5service5ambience5

Great food and service. Menu is limited due to COVID-19 but everything was great.

VC
VictorC
1 review
Dined on July 12, 2020
Overall3food1service5ambience4

Service was absolutely amazing. Everyone was very friendly, me and my girlfriend were at ease.
2 big issues:
we made a reservation for 7pm, but we weren't seated until 7:15. Maybe its my assumption, but it seemed like walk-ins were being seated first.
The medium rare steak my girlfriend ordered was just... sad. It was cold and bland. The crab cake I ordered was just alright. It wasn't worth $30 though.

T
Tazman
1 review
Dined on July 9, 2020
Overall5food5service5ambience5

It was a very pleasant place to eat. Had a great time. The staff was very friendly, and during these hard times with COVID 19, they made us feel safe.

TM
TamikaM
Baltimore
2 reviews
Dined on July 4, 2020
Overall4food1service5ambience5

1.) I was not happy with the wait even after having a reservation but the hostess was very pleasant and explained
2.) I was not happy to see food being transported uncovered from the inside to outdoor patio through people on the open and I repeat UNCOVERED during a pandemic
3.) I did not like my crab cake sandwich which had nothing on the bun and meat was mushy very nasty
4.) very humid should add outdoor fans

OT
OpenTable Diner
Washington DC
3 reviews
Dined on July 3, 2020
Overall1food3service1ambience2

Sadly, this was the worst experience I've ever had at a restaurant listed on Open Table, even taking into account the changes made as a result of COVID-19. First, the good - my husband said his ribs were delicious. We had to do outdoor seating, which was fine. It looked liked everything was being done outside, including food prep and cooking. That was not the issue. The hostess did not wear her mask properly, with it hanging beneath her nose, and she got so close when speaking to you that it made me uncomfortable. Her unkempt appearance was not suitable for for a hostess. I almost cancelled my reservation because of her appearance and poor customer service. The service we received from our server was poor. Even after hinting that we tip well for great service he still failed, on several occasions, to provide is what we requested (more water, a cup for our beer, ketchup). My alcoholic beverage was one a several I observed being returned to the bartender to be redone. I observed the cleaning procedures being done by two gentlemen, who, appeared to be managers. Their sanitization process in between tables was mediocre at best. For the anniversary of Hard Rock coming to Maryland being the weekend of my experience (4th of July) the staff and management should be ashamed of its performance. If quality service, consistency in cleaning protocols and clean looking staff is NOT your priority, then this is the place for you. I have loved in Maryland for over 20 years. This was my very first visit to Baltimore's Hard Rock Cafe. It was my last.

P
Pureafterdark
Philadelphia
3 reviews
Dined on June 28, 2020
Overall5food5service5ambience5

Food was delicious, service was extraordinary!

M
Mara
1 review
Dined on June 26, 2020
Overall1food1service1ambience1

They wait until 8pm to tell me that they will not honor my reservation.

PR
PatriciaR
1 review
Dined on June 23, 2020
Overall4food2service3ambience4

While my party was slow to arrive, once there it took a very long time to receive our food. Server seemed super busy though it was not very crowded. It a long time to refresh our drinks, my chicken was hard and dry, so much, i could not eat it and to bring napkins and eating utensils. I dared not ask for it to be replaced, especially as it too a long time to come in the 1st place. I must say, that i am not sure this would be my 1st choice for outside dinning again.

M
Mejia
1 review
Dined on June 23, 2020
Overall1food4service1ambience3

Waitress was not attentive at all and food took long and french fries were cold.

LC
LauraC
Richmond
1 review
Dined on June 21, 2020
Overall4food5service3ambience3

I love eating at Hard Rock Cafes! You get to go back in time and listen to some classic Rock, view memorabilia, and have great food. This particular visit was during Phase 2 of the Covid-19 reopening, so we sat outside on the pier. While it was a rather warm day, I still enjoyed my dinner.

m
megsthelegs
Baltimore
14 reviews
Dined on June 17, 2020
Overall5food3service5ambience3

Happy to dine in open air. Nice safe set up. Kylie served us well. Crab cakes are very good!

LW
LennetteW
Washington DC
1 review
Dined on June 15, 2020
Overall5food5service5ambience5

Great outdoor social distancing location. They do temperature checks before you enter

G
Gem77
Washington DC
8 reviews
Dined on June 13, 2020
Overall4food3service5ambience4

Menu was very very limited...

OT
OpenTable Diner
Philadelphia
1 review
Dined on June 9, 2020
Overall5food5service5ambience5

The manager Kevin and our waitress Kylie were awesome! We sat on the “Pier” on the first day it reopened and they took very good care of us.

OT
OpenTable Diner
Pittsburgh
5 reviews
Dined on March 6, 2020
Overall3food5service3ambience5

Large party that unfortunately had a bad experience. Separate checks were charged to the wrong credit cards. I was overcharged $44.12 for meals I did not purchase. Hopefully will get credit. Took over 1/2 hour for us to try to straighten out the bills. Large parties beware. Pay cash.

LM
LopezM
1 review
Dined on February 29, 2020
Overall5food5service5ambience4

My first time there and I fell in love I wanted to go back the next day! Would highly recommend to anyone! My new favorite place. A little pricey but well worth every dime.

KW
KellyW
1 review
Dined on February 22, 2020
Overall3food5service4ambience3

The food was good. But it was too crowded in the place. Waiters kept bumping my chair.

PH
vipPatrickH
Washington DC
4 reviews
Dined on February 15, 2020
Overall1food4service5ambience1

Will not be back. Our food was fine, our service was great, but man, oh man.... don’t expect to have any conversation at your table. Our dinner was a full on sound check for whatever half-rate garbage band was performing last night. If I hear anyone repeat “one two, one two” I will rage. It was ridiculous. It was unnecessary. And it was maddening. For the love of anything good in the world, cut the speakers during your hour long mic check, and quit it with the drum check.

FAQs

Hard Rock Cafe - Baltimore offers takeout which you can order by calling the restaurant at (410) 347-7625.

Hard Rock Cafe - Baltimore is rated 3.9 stars by 266 OpenTable diners.

Hard Rock Cafe - Baltimore does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

You can book this restaurant by choosing the date, time and party size.

Tweets by Hard Rock Cafe - Baltimore