Hard Rock Cafe - Atlantic City
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My boyfriend and I were staying at the casino and wanted to have a nice Valentine’s Day dinner (a few days later). It took almost 10 minutes for our server to come over to us. Never introduced herself. While eating my bf asked for a drink refill we watched her refill another tables drinks after he asked and it took 15 minutes after that for him to get his drink. She never checked how the food was and brought us appetizer plates once our app was halfway gone. While we were there we watched four tables walk out because no one came over to them for 15 minutes. My pasta was not even cooked to al dente so I barely ate. It was the worst service I have ever had and they were not busy. I’m in the food service industry and now I see why servers have such a bad reputation. Will never eat here again.
I would recommend however our breakfast was a letdown. I've eaten here before for lunch and dinner and it was good. Its hard to mess up breakfast but it happened. We ate on a Monday maybe that had something to do with it. Fried potatoes some were hard and burnt. Service was poor it took a long time for waitress to come and ask what we wanted to drink....it was pretty simple coffee and an OJ, coffee finally came out but no sign of OJ until the meal came out. Fried eggs hard came out partially runny, bacon wasn't crisp (even though I specifically asked for crispy bacon), and potatoes I would never order again no taste whatsoever.
Good food but very overpriced!! Waitress was excellent, very kind n friendly. 4 drinks were $68.00 so I truly don't think I'll go there again, way over priced!!
Quite a few downsides. We won't go here again. (1) to keep you in the casino, if you go to the hostess instead of using OpenTable, they'll tell you that there is a long wait to be seated, even though there are many, many tables open (they gave us a 2 hour wait time, and then I reserved on OpenTable and was seated immediately; we were given a table at peak time in a sea of unoccupied tables); (2) the waiter called us "buddy" constantly (maybe cool in NJ, but not in the rest of the world); (3) the food was slightly less better quality than Applebee's or TGI Friday's; (4) the restaurant ambiance has the potential to be very cool, but instead it felt like eating in a nice cafeteria. People at the bar appeared to be enjoying themselves the most. Best part of food service was that the kids got their meals served in guitar-shaped dishes.
Waitress spilled an entire soda all over me as soon as we arrived. My shirt, pants, boots and hand bag were drenched. After running to the restroom to dry off and attempt to prevent stains and my boots from being ruined, my husband had to ask to be moved to another table. Where the service was much better. However the waitress never told a manager about what happened so no one came over until he was told my our new server. They were nice enough to comp or meal, but our food took over an hour to come out. Not the way I wanted to spend my birthday.
Food took a long time to come out and was disappointing. Server was very nice and did great job.
With a reservation, wait time at the desk was less than 2 minutes. I think I heard them telling walk-ups it was about 30 minutes. Within 2 minutes at the table we had our drink orders in. The waiter was great and was on the floor checking his tables. The food was excellent, cooked perfectly. The price for 2 with drinks and appetizers was as expected; not over priced like most resorts.
Modest but interesting menu, generous portions expertly prepared. The baby back ribs are flippin’ amazing!
We had reservations at 615 arrived at 6 and was seated at 630. It took 10 minutes for our waitress to greet us, she took our drink order and apps.drinks came quick as did the apps ordered diner I had a ribeye steak that took 45 minutes to arrive and was one of the fattiest steaks I had therefore did not eat much of it the waitress asked if it was ok my reply was it’s ok she never asked if she can get me anything else just brought the check.
First-this place had a 2.5 hour wait so was happy I made the reservation 3 months prior! Best Hard Rock I have been to! Our server, Ocatvio, was outstanding and very helpful with the drink recommendation and the food recommendation. He was very attentive and in no way obstrusive. He was patient with questions. Our food was much better than other Hard Rocks I have been to. Cobb salad and the quesadillas! Highly recommend!
Waited 20 minutes with a reservation. After we sat took 20 minutes for someone to come greet us and get our drink order. Food was cold and over priced. I was a waitress and usually give the benefit of the draping but it was a terrible experience.
I went to Hard Rock Cafe on Saturday night with my husband. We are both in our 50s and they needed to see our ID so we could get a beverage. I did not have my ID and they would not give us a drink. So if you go make sure you bring your ID because I was told by the manager that they card everyone. We will not be going back!!
Enjoyed 👍 Filet Mignon and combo fajitas, very good !
Food is mediocre at best. Way overpriced. Not worth it with so many other options in the area
The experience wasn't incredible but the food was good and that's what I'm basing the recommendation on but the service was far from perfect. Our server didn't want to give us a straw for our drinks and told us that they save the planet and don't serve straws but when we saw other tables we straws and inquired we were told that he was trying to discourage us from having one. Very strange.
Ambiance wasn't great either- seated in a cafe area, not the actually restaurant.
Food was very good though.
Food was good, no issues with moving our reservation twice. Staff was wonderful! Our server was very friendly and attentive!
Typical Hard Rock Cafe experience. Good food. Service was just ok. Will eat at again
My husband & I arrived at the Cafe approximately 8:00PM. Several empty smaller tables were available but the hostess sat us at a gigantic booth. We didn’t realize we were next to the smoking section of the slot machines until the food arrived. I requested my burger be cooked medium even though the menu stated burgers are cooked well done. When my burger arrived it was well done & dry. The small piece of lettuce & tomato was limp & soggy. The fries were luke warm & just average. I normally would send it back but since it was Valentine’s Day & we had such a great stay at the hotel I didn’t want to spoil the mood.
Fantastic experience! Everything was perfect. Thank you for a great Valentines dinner with family. We will be back
Our table was ready for us on time, was greeted professionaly, and taken right to our table, waiter presented himself very fast and was attentive through out our stay....the food we ordered was very good, and we enjoyed ourselves
it was awesome, our server Lynette was fantastic. iam really looking forward to coming back. Excellent customer service, my wife and i loved it. Thank you so much for the excellent service.
The waitress was very bad. Threw the food at us. Didn’t come to the table for at least 20 minutes. Had to seek out a manager. Finally took our order. When it came it was wrong. Sent back. I know her name but will not mention. Managers there should retrain their wait staff.
Food was good.
long wait for service. Waiter asked if we were being helped. When we replied no his answer was
" I guess i,ll take this table then." He did a good job, but the coverage of work area appears to be poor.
We had a great time at the Hard Rock Cafe in AC! The food was the best I have ever had at an HRC, and our server, Gus, was very nice. I wish the restaurant wasn’t open to the casino because of the smoke, but other than that we had fun.
I was really impressed with the Hard Rock Cafe! The food was good, the service was great... everyone was friendly and helpful. I just wished we were there st a time a live band was playing! I’ll have to better coordinate next time!
Very good place to get a light meal before a concert. Our waiter provided fantastic service.
Everyone in our party claimed their meal was good.
Waited 45 minutes for our dinner absolutely terrible the noise level was terrible veteran came in without a reservation in a wheelchair and they made him leave even though there were plenty of empty seats very high price for the quality and quantity of food to get when we complained about our wait for our dinner the waitress said would send the manager over and he never came he went to the wrong table when she asked us if he ever came over and we told her no she went up to him and then he did come over and apologize big to-do.
food was average at best, service was amazing. drinks were good but pricey
Only problem that I encountered was the wrong entree was bought out, it was corrected
Food portion for salad was pathetic. I had to ask to get receipt back after paying.
It has the power of the name "Hard Rock Cafe" and is situated at the end of the noisy casino in the Hard Rock Hotel and Casino where we had stayed after a show, but is no different than any other tavern, bistro etc. Wish that it were.
We were there for breakfast.
The menu is very small and doesn't even have French Toast- What ! No French Toast ?
Most of the menu is filled with vodka breakfast drinks and expensive non-alcoholic fruit drinks.
We had 4 at our table and 2 sent their bacon back as it wasn't done well enough.
The breakfast was OK.
If you want to go to say that you've been to a Hard Rock Cafe, go .
But if you want a good breakfast, find a Cracker Barrel.
I made a reservation because there was live music. Then they tried to seat us well away from the music. The reason I made the reservation was to see and hear the music
Service was attentive and food was good. Not a lot of menu variety and moderately to highly priced for a burger restaurant but I was fine with that because I knew that going in. Great atmosphere. Had to go early due to an 8pm show. Would have liked to eat when live entertainment was on but would go back to try that experience.
food was good,slow service. Tasty hamburger with all the works. Salmon was excellent
Good food and good service. The desert btw was amazing!
Had an amazing time at the Hard Rock Hotel & Casino. Fortunate we made reservations well in advance for Hard Rock Cafe. Walk-ins were told wait time was 3 hours. We enjoyed our meals.
Service was so slow. Food was Just warm
Service was not good. The menu didn’t have a whole lot to choose from
Reserve a table if you are going on the weekend! Without a reservation it was a 2 hour wAit. Plan ahead. Other than that, it was a great experience and food was great!