Hard Rock Cafe - Anchorage
Shared apps with friends. Enjoyed the evening. The apps were the best part.
The food was good but was overpriced. The brownie was delicious and the service was great! It was pretty desserted, only 3 other tables were occupied.
I was very happy with the OpenTable booking, easy and fast. I was pleasantly surprised with the quality and taste of my food. I did have sticker shock looking at the pricing on menu. I have just returned to Alaska from living in the lower 48. Our server was extremely busy because it was during a ppv event. We did have to flag her down to refill empty drinks on more than one occasion. In overview I was happy with my experience and will return in the future.
Food was great, the fight was on so it was a tad loud.
We reserved a table to specifically listen and dance to H3..our favorite band! Seated right away...service was great; food .. so, so... ambience was lively with great tunes and dancing on a good sized dance floor. We're anxious to have H3 return to the Hard Rock.. we'll be there!
I love this place, amazing customer service!! I’d go here again!!!
We went to celebrate my daughter’s birthday and there were a lot of people there for a knitting night out so it was pretty mellow. Our server was friendly. After we ordered the manager came out with a free flatbread pizza appetizer and thanked us for choosing Hard Rock through Open Table. That was a very nice gesture and a free appetizer is always welcome! Dinner was very good and service was prompt and friendly.
Great music and atmosphere!
Went there for a birthday celebration and the service could not have been better! The food was excellent, but the staff really went all-out to make it a special occasion.
I was surprised on a Saturday night how few people were in the restaurant. The service and food was great!
It was for New Years , we made reservations (early) but we’re told they were full so sat/stood at the bar. Not happy
The host didn't seem to have any knowledge of our reservation and after a second request put our name down, it took a half hour to be seated. Wait staff was personable and probably the high point of the evening. Food took a long time to come and just as we were being told that the manager was stepping in to help the backed up cook staff, the food came but was barely warm so obviously had been sitting. My conclusion is that they were very understaffed for what they should have anticipated as being a busy evening.
I made online reservation for a time slot on New Years eve. When I got there was told it would be 40 minutes even though I made reservation. However, host seating us found a table because I was going to walk out.
The menu had very few food options and the selections were not very good. I understand that it was a busy holiday, but need to have enough staff or proper management. My food was cold, drinks not refilled, and never received condiments requested.
So apparently even though you could make reservations on open table they were not honoring them because it was New Years. When I showed up I was told that there was a 45 minute wait for my reservation. Everyone one that game in with open table reservation was told the same thing. The man at the front never had the computer on to even check open table and told me they weren’t using it because it was New Years. Well at that point you are kinda stuck when you planned and made reservations ahead of time and then they won’t take you. Horrible service for the customer.
So I made reservations for my friends Birthday and no one told us we all had to be 21 to eat dinner there. We spent forever finding parking, walked super far, and we weren’t even able to enjoy a nice dinner.
Good. The tortilla chips and salsa was very nice. Thanks. Also thanks for the great discount.
We tried Hard Rock for Thanksgiving dinner. The entree was good but not great; the pumpkin pie was inedible and despite our confirming the overall price of the meal (including pie) we were charged $9 per piece extra. Once things got busy our waitress was hard to find and could not keep things straight. We ran out of drinks and waited 20 minutes for service. Maybe the bad service and bad food was the way employees speak out about working on a holiday. We won’t be back any time soon to find out. Plus, there are lots of other Anchorage restaurants who routinely provide good value and service - even on a holiday!
Myself, my family, and 3 friends went to eat there after seeing The Little Mermaid. They were not busy at all which was great. We ordered, they brought everyone's food out except for one person. Waitress told him she had to tell the cook what sauce he wanted or something. They also brought me the wrong side dish. We waited, and waited, they brought my correct side dish, but we waited, and waited for his food, all the while my food got cold because I certainly wasn't going to eat without my friend. I asked the waitress what the deal was, she immediately got defensive, stated her manager was supposed to talk to us. Manager comes, states the food was never made. I asked why they lied to us. "They didn't realize it wasn't made." Something like that. Anyways, they were nice enough to take his food off his bill and gave us a discount. But I didn't appreciate the unprofessionalism, and we probably won't be going back, which is sad, cuz they used to be my one of my faves. Food was also not the freshest and lacked taste.
Unfortunately, lack of staff made for slow service. Food was cold, appetizer came after the meal and the expensive adult mixed beverage tasted like plain fruit juice with ice. The best thing about the meal was the pre bottled beer.
The band was Way too damn loud. We couldn’t even have a conversation. Waitress screwed up the order. Mai Tai tasted like robitussin. Worst experience yet.
The steak salad was very good overall but the steak was tough. The drinks are weak and the bar soda in the drink was very watered down we went there to see a musical performance on their Tv’s and were surprised that the TV’s were on the small size. Also stayed to listen to live music that was very good and the stage is a nice set up. Had a nice time overall but nothing special about the venue.
Food mediocre,service slow and had gift card issues at gift shop. I'll pass next time I'm in Anchorage.
Wonderful! Food and service were excellent !!!
Food was okay, though a bit overpriced for what you receive. Service was acceptable.
Service was slow although not busy. Food undercooked. Staff was friendly and nice.
The food was just okay, nothing to write home about. Attentive servers and a nice clean place. Not planning on going back any time soon
The service was awful!!!!! We where seated and did not get a waitress to come and take the drink order for at least 25 minutes. Then she disappeared for another 20+ before she took our dinner order. People sitting next to us left, they where seated 10 minutes after us, waitress was to busy standing at the kitchen door dancing to the music and starring off into space, or she was outside in the back smoking a cigarette when she would disappear for 5 minutes. Would not recommend a dinner at his Hard Rock!
Great burgers! Menu a little sparse, far fewer food options than I recall from HRC menu. Family enjoyed our meal. Service was good, not overbearing. All in all a good evening out.
Terrible service and terrible food. Ordered our appetizer 30 min before we order our food and it got brought out with our food. Very disappointed.
The staff os very nice and helpful. So sad my meal didn't count in the rewards program.
Took our extended family to celebrate our daughters high school graduation. We were a party of 12 but there were no other customers. When she took orders she forgot to put our daughters order in and didn’t realize until the rest of the party had their food. It was a burger and fries. After 30 minutes we all had finished eating and her food had still not arrived. We asked for it to go since the rest of the party was done eating. We went there as a special treat for our daughter and she didn’t even get what she ordered.
The food that was delivered was mediocre (except the fries) and the service was horrible. The server seems to be avoiding us and we had to request drink refills multiple times. We I’ll not be back. It was such a disappointment on a very special occasion.
Excellent service. The staff were very welcoming & personable.
Was amazing,the food drinks and service was on point.managers even came and spoke with us,so awesome.purchased clothing for memories.every one should.try it at least once here in Anchorage
My friend and I went in and had a plate of nachos and this new flat bread man they were tasty! Our server was actually the bartender and did really well making sure we were ok and our waters filled. We had a real nice visit with good service and great food, I will be back
Great experience excellent customer service. My wife has celiacs and they had an ample selection for her.
Great experience, kind server-she had good energy, kept the beers & drinks full, burgers were delicious. Great manager, she made us feel so welcomed, she treated us as we were old friends. The Oreo cheesecake & Apple crisp was amazing.
Very quick sitting and service . Wonderful server Becca. Al staff that passed out table was nice smiled checked on us. Just the right amount too. Even the General Manager Ann brought food out and she was very professional .
5 stars! The atmosphere was great, the service excellent, and the food even better. Ribs were smoked right in house and they were delicious. I would definitely recommended to friends and family visiting the Anchorage area. I’ll be dining here again soon.
My friend and I had an amazing experience. We ordered the nachos for an appetizer which was quite feeling and really good then we had the chicken mac and cheese and hamburger with salad for main course. Or appetizer came out first and our food came right on time after appetizer was done, all the food was just amazingly wonderful in the mouth. Our food server Jamie was polite smiling and just right on top of it! I will definitely come back again and I've told my friends about my experience already
Hard Rock Cafe - Anchorage is rated 3.8 stars by 93 OpenTable diners.
Hard Rock Cafe - Anchorage does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.
You can book this restaurant by choosing the date, time and party size.