Took my wife there for her birthday. Service was great, food was incredible. One of the nicest restaurants we have found in Richmond.
The recent dining experience in February 2018 was the worst that I have encountered in decades. The staff was poorly trained, it took over 40 minutes to get an appetizer, then 20 mins to get a simple salad which was the wrong salad . We met with manager who had no solutions. We left after 1 hour 30 minutes with no maincourse. It ruined a evening of theater at EKU . I would highly recommend that all Opentable folks avoid this restaurant. Terribly unprofessional and poorly organized .
A group of us went on a Saturday night for dinner. Four of us ordered the prime rib, medium rare. After waiting 30 minutes or longer for our entrees, the Prime Rib was brought out. It was thinly sliced, and well done. We returned the entrees due to it not being prepared to our order. The restaurant did subtract the entrees from our bill which we appreciated but left the restaurant hungry. We were informed the chef had resigned and a 17 year old was responsible for the meal preparation. Such a shame as the restaurant is very nice inside and had previously been very good.
Food was sub par and everone’s baked potatoes were undercooked.
Quality of food was low and the prices were high.
Great service, beautiful decor, food is good. Nicest place in Richmond.
I usually love Hanger’s… I reserved a table for seven of us… Our waitress was way over extended. I know it’s the holiday season, however she was flustered the entire time . She was busy ! We received our soup, salad literally one minute before our dinner entrée. We were halfway through dinner, when she brought bread, after requesting. Several small details fell in the cracks, lemon for water, butter & more. Two of us ended up not even eating our soup, which was tomato bisque (my favorite). When brought to her attention… It was ice cold… She didn’t even offer to take it off our check We had to request drink refills over and over. We were overcharged for drinks, she did correct. Did apologize, several times, however… It was a celebratory event. It would have been nice not to have the interruptions/constant correction I couple of my guest for first timers… They were not impressed !
Food was great, as well as the service. Nice place to relax and enjoy your meal
Food was very good. Place was quiet and very peaceful
We chose Hangars for our office Christmas Party. The decor was AMAZING!! The service was less than good. The waiter was not friendly at all. The food was bland & most of the chicken was burnt. Sadly, we will not be returning for future occasions.
Had a great time
Food: I had the small prime rib ($24). The flavor was good, but the cut was thin--maybe 1/2 inch, at most. I ordered it medium, but it was completely done. Others in our party ordered the ribeye, and the salmon. They said they liked their meals. The restaurant did not have milk for my son. Service: the restaurant was understaffed, and service was slow.
Went for a date night with my husband. He tried to order a mint julep (Kentucky staple) and was told they were out of fresh mint...really?! My filet was good but my husbands NY strip was super fatty. He knows it’s a fattier cut if meat but half of his plate was chewed fat, gross. I think he got a bad cut but not sure. Husband said he wasn’t impressed.
Overall, good. Wait staff fair, but made several mistakes (forgot items). Portion size quite small.
Prices far above McD's, but worth it for the atmosphere.
Service and food excellent, Cheese Cigars very good, Salad was great ... stopped for a quick dinner ...
The service was excellent! The Hangers staff was very accommodating and took care of our every need. We will be back!
All 6 of us loved the food. Steaks (2) Pork chop (1) Salmon (2) and one chicken dish. Everyone loved the cigars.
Open til 9. Made reservations for 8:15. Only ones in the restaurant. Server was ok but seemed unsure of himself. Cocktails were great. Food was ok but overpriced. Old fashioned steak house atmosphere but there are no great places to eat in a Richmond KY.
At 9:00 sharp they turned off the music, turned up the lights and might as well have said please get out
Food was great but service was slow. Waitress was friendly but we did not see a sense of urgency. Prices are a bit above being considered a good value.
My shrimp was like rubber. My husbands steak was sent back because it was not cooked as he asked. When he got the second one it was worse. We took it home for the dogs. We ate there a few years ago and we had a wonderful dinner. Service,atmosphere and food was exceptional. We just relocated here and wanted to celebrate at your establishment. It was terrible. Our server was very nice and made every effort to make things right, but you can not "uncook" overlooked food. We will not return.
Our waitress was great. Unfortunately the kitchen was having some issues and our food took a very long time to come out. It was great when we finally got it.
Way over priced !!!!! I would NOT recommend this place for nothing!
I hate to leave a bad review but this was very disappointing. We were attending a concert at the EKU Center so I was looking for some place close by and found this on Open Table. We had 6:00pm reservations on a Saturday night. The place was empty! We ordered a Cosmopolitan and a beer to start. The waiter was very friendly and attentive. He recommended the Cheese Cigars as an appetizer. It sounded interesting so we went for it. Basically it was mozzarella cheese inside a wonton, very bland. The house salad was average. We both ordered steak, a NY Strip and I ordered the Hangers Steak with broccoli and sweet potato casserole. Both steaks were ordered medium rare and were flavorful but inedible due to the amount of grizzle in each piece. If it wasn't fat it was meat that couldn't be chewed. We laughed at how much chewing was involved in each piece and finally gave up eating it. No, we did not send it back as we should have. In fact, we ended up giving the waiter a 25% tip!
Our experience at Hanger's was very good. Our waitress was very professional and attended to our every need. The food arrived in a timely manner and was very good. The price for our meal was about average.
Very attentive waitress and staff. Excellent seating. Food hot and cooked perfectly. Enjoyed the evening.
overall an excellent restaurant. would love to go back.
Large group (10) with early dining (5:30). They were not very busy but service was very slow. Food was good but not great. I'd go back and try it again though.
Have been here a few times, a good solid restaurant.
Everything was wonderful. My friend from Lexington wants to come back and bring her friends
The prices were good, the food was good – my husband had the crabcakes and really thought they were full of crabmeat and quite good. The dinner salads were a good size and a side salad was a good bargain. I ordered fondue and they were out of it so my dinner kind a tumbled down. Everyone else had ordered as head I and the waiter came back to tell me they no longer had what I had ordered so I just sort of winged it and ordered us dinner salad and some broccoli – not exactly the most exciting meal in the world!
This was a very unassuming steak house but once inside we were pleasantly surprised. The decor, music, service and food was delicious.
Enjoyed a very good meal! The Caesar Salad was the best I've had anywhere. No big "heels" in the Romaine, very lush, dark green. Croutons were "melt in your mouth" tender. Both dinners were very good. Service was prompt and attentive. Ordered desert to go. Won't do that again. The only downside was the price of desert. Overall, a gread dining experience. We intend to go back, but won't order desert!
We had steaks, which were well prepared and we enjoyed our sides as well. It was nice to have dinner in a place where you can have quiet conversation and no problems hearing. Our waitress was new and we had to ask for bread, which was tasty, but the rolls were very small and only 2 came out in the basket. The only real disappointment of the evening was our drinks - they were weak. Would not order mixed drinks
I went for Valentine's Day. Although the food was ok. It was not great. Not worth the drive from Lexington. If you live local to Hangers it's fine. The only caveat is Valentine's Day typically has a standard menu where ever you go. This dinner did have a standard menu so I did not get to sample there regular cuisine. Still, I won't be going back to find out.
very romantic setting, elegant atmosphere, awesome gourmet style food, wonderful staff.
Was looking for an off the chain restaurant in Richmond, and happens to be the only or one of a few locally owned in the area. Wasn't sure what to expect, but pleasantly surprised. Great steaks, (tomato soup for starters was tasty) and fantastic bourbon flight options. Service was friendly and food came out on a timely manner. If back in the area, will definitely dine here again.
Had a great experience. The location was perfect for entertaining clients. I will definitely be back soon. Food is A+
First visit to Hangers. Pre-show dinner. Food and atmosphere was very nice. Will go back.
Oh my gosh!!! Hanger's Steakhouse was the PERFECT date night here in Richmond!! The food was amazing!! The wine was perfectly paired! The atmosphere was the best!!!! I am totally in love with this place!!! Need a wonderful date night? You've got to come check out this place!!! It's the BEST steak dinner in Richmond Ky... Hands down!! And it easily rivals everything Lexington restaurants have to offer! I'm beyond impressed!
Nice ambiance, yet obvious this is where the money went. My date and I both ordered steaks medium rare, and they were cooked medium well. The waitress was kind enough to take them back. Yet, when the new steaks came back they again were medium well and I had a different cut. Also, the baked potatoes were burnt and the Caesar salad was plain.
Hangers looks appealing in many ways, yet the quality of the food is on par with a chain steakhouse.
They also had a very light crowd for a Thursday evening. Maybe 15-20 people were there between 6:30 and 8:30
Has potential, yet needs a qualified chef to upgrade the food.
First time visiting Hangers. The Christmas decorations were amazing, but it was obvious the restaurant would still be beautiful even after the holiday decorations were removed.
I had the shrimp and grits, and it was ok. Someone else may consider it the best shrimp and grits ever. Perhaps a matter of opinion. My friend had the salmon, and it was great. Cosmopolitans were very good. My disappointment lay in the price difference (extra $2.00) in a "classic" side item and a "signature" side item. Can't sides just be sides, for Pete's sake? Yes, there may be some that are technically more expensive to offer, but doesn't it work itself out in the long run? People don't like to feel "nickeled and dimed" to death just trying to choose sides to go with their entree.
The service was great; my friend and I were treated as if we were the only people in the restaurant. Overall, a very good experience, and will plan to return.