Handles does not recognize reservations done on Open Table. Do not make your reservations on this site!!!
They did not find our reservations and they told us that they do not get them if it's made on Open Table.
When they have large events- the staff are not well prepared. This is not the first time I have been there.
This is the third time I was there to support the same band and saw same thing happen as the last event.
Not going here any longer- will support the band at another location. It's too bad cuz I like this group and to have that kind of service just makes it hard to support them locally.
Easter Brunch buffet was clean, high quality and service terrific. Not the cheapest date in town but it's a well laid out, spacious restaurant with good views of the patio and the nice downtown area. Made a last minute change of plans on Easter be no stress. Thanks Handles!
All appetizers/small plates are delicious. Kobe sliders, wings in particular. Salads very fresh. Onion soup thick and savory. Huge selection of craft beers.
This location did not accept open table anymore so reservation not accepted.. Enjoyed food and drinks in the pub area. Gail was friendly and had good suggestions for food.
good service and good beer ......nice menu of comfort food Something on the menu for everyone!
Great food, fast service, great price! This is a great go-to place for a nice meal
Terrible service, brunch was half the size it used to be and they advertise burrito bar of which there is none. Very disappointing.
I really would not recommend Handle's. The floors and walls are all hard surfaces; therefore, the noise level is completely out of control. Very difficult to have any intimate conversations. The menu is limited.
This is a great place for comfort food. I had the meatloaf which was delicious. The service was very good in both the bar and the dining room. We will definitely go bck.
I've been frequently coming to Handles Gastropub since they started business in the historic Pleasanton Hotel. I have always enjoyed the quality and selection of the food and beer that they offer, never to be disappointed yet. The only reason I give this review 3 stars on service is because we had to tell our waitress two times to get us glasses of water but on the other hand it's usually pretty good.
I made reservations for 6 people for a special friend get together. When I arrived we were seated at a table for 4. Not a good way to start the night considering my husband is 6'4. Service was very slow and food was average. We were seated in the bar which was very loud. This made it very difficult to enjoy conversation with friends. I will not return.
Great! Pork natchos amazing! Miss Pleasanton hotel but this a good replacement!
We go to Handles almost once a month. It's a good place to go with a group because the menu has plenty of variety for a pub. The service is hit or miss. Some days we get a great attentive server. Other days, you can see you beer sitting at the bar getting warm.
I feel bad because I've met the owner and manager and they're working really hard to make Handles a great place. In general service in Pleasanton restaurants is abnormally bad and I'm not sure why.
Bar is good
Food and service is below average
We were there for brunch for Grandma's birthday. No one else was in the restaurant. The omelets that the chef made in front of us were very good, but the other food served in the buffet was average at best. The french toast is not recommended. All pastries were not fresh. Grandma told us the outdoor patio is very gardenish and beautiful on a nice day but we ate inside because of the rainy day. I think this might be a nice place to come on a sunny day on the patio, and just order a fresh omelet!