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Dinner was absolutely amazing, the four course meal with wine was paired perfectly. The service was a little lacking as our waitress seemed like she didnt want to be there. Our only complaint was the restaurant is open on one side to the walkway for the hotel. While having our valentines day dinner we had several people walk right by our table in swimsuits. While it wasnt a dealbreaker it could have been designed a little better.
Drab and old decor. Waiter competent but bored. Food average at best. Menu and food choices lack inspiration. Asian restaurant?? Was not given sushi choices.
The service was better than all of the good dishes. Some were a hit but most were a miss. Turkey was super dry and no gravy. I must say the service was shockingly great.
We went for Thanksgiving dinner. The restaurant was clean, and the food was decent considering it being a holiday. My only complaint is that when asked during the booking if we had any special requests, we specifically asked for a single vegan dish to be made for one of our party. The request was completely ingnored and our waitress didn’t even bother asking kitchen staff if that was a possibility. So, I won’t be returning to this restaurant until their menu can include choices for people who don’t eat meat or dairy. Not because sides aren’t enough for a meal, but because there isn’t any effort to accommodate on their behalf.
I was surprised that the food was not that good based on some of the positive reviews. I don’t know if they had an off night.
Also, they do not serve sushi anymore.
This is my wife’s favorite on PB. Our annual gathering of frat brothers of 50 years had dinner. Private room. Great service and food.
I was extremely disappointed with everything but the bar and bartenders. It was my birthday, and as a resident of Pensacola I was REALLY looking forward to finally eating some of the much takes about cuisine. Unfortunately, or waitress was lackluster at best, the food was cold, and one couple had to send their whole order back. The prices were insane for such poor fare, and sadly there wasn't even a dessert mentioned. Damn.. The one time I would have eaten something sweet. I hope they can fix the issues. It's truly a shame.
Low light made it difficult to read the menu. Food was average. I would not recommend it.
this restaurant was much different five or so years ago when it had a true Asian ambiance. Now its just a bar restaurant with not much going for it. The wait staff was limited and the menu choices were also. Its really much more of an American dining spot with nothing special about it.
Had a fantastic meal with my family, mixture of small plates large plates, sides and appetizers all delicious. Interesting menu and delightful service.
It is good to consider some life music outside. Also the silverware to be more formal
Over priced for brunch and quality of food. Very disappointing and will not recommend to other local families.
Went to H2O on a recommendation. Felt like we were seated in the middle of the hotel lobby. Food was ok. We had ribeye and short ribs. While flavor were good, meat quality was poor. Very overpriced for food quality.
Food was good, but not worth the prices.
The food and service was great. The sushi menu was extensive and varied. Nice open atmosphere.
Went here with a group of friends after seeing some recommendations online and was highly disappointed. Sushi is mediocre, seafood is not up to par to other restaurants in the area and definitely not for a coastal city. Service was good, but i definitely recommend taking your appetite somewhere else.
Arrived 10 minutes early to the first listed online reservations and was asked to wait. Watched the hostess seat at least 3 other parties who had no reservations but said they ate there all the time. Was not seated until 30 minutes later when I commented that I was there to Tweet the experience. Sushi was already drying out and eggs Benedict down to 2 sad servings. Cost over $100 for our family of 4 with tip. The waitress was great but the damage was done.
We had a reservation, they were not busy but still we waited over an hour from the time we ordered until we got our food. Most of the food was very good but one of the dishes had definitely been sitting for a while. I'm not sure what happened, but the manager did visit our table and she and the waiter were very apologetic. They discounted our meal by 50%, which was quite significant. I do appreciate the effort to try to make amends but I'm not sure I'll ever be able to convince my husband to go back again.
H2O is a beach restaurant overlooking the Hilton's pool area. It's a lively place with typical noise you would hear at a busy beach hotel. Food is on point. Not a great place for an anniversary due to a lot of distraction!!
The manager and waitress went above and beyond to make our family brunch special. Our son had just received his wings as a Naval Aviator the day before. We had planned a surprise bridal shower for him and his finance who is completing her senior year at the Naval Academy and the team at H2O were EXCEPTIONAL. As you can understand it was a very special memory for our family and the staff honored that. Thank you!
My fiance and I stopped in for a quick lunch at H2O. The friendly hostess sat us at a nice table next to the window, where we had a beautiful view of the pool deck and beach. My fiance had a glass of wine, the Greg Norman Pinot Noir, that our server had suggested. She really enjoyed it. I ordered one of their local beers from Pensacola Bay Brewery. We shared the crab cakes appetizer and the lobster & shrimp quesadilla. They were both great choices! We were going to call it quits, but our server convinced us to try this goat cheese cheesecake for dessert. It was perhaps the best cheesecake I've ever had. We will definitely come back again soon and we can't wait to try their Sunday brunch. Great job Hilton!
We were promptly greeted by the hostess. Once I told her I had reservations she told me that she would have to look at everyone else who had a reservation for the next hour to ensure I wasn't taking any of their tables. That didn't make much sense to me, however, after 10 min. we were sat. No one came to our table until I asked for a waitress (about 15 min later). A waitress then appeared. She was rude and very short with us. We placed our orders. When our drinks came they were wrong and the waitress wanted to argue about that. We had the breakfast buffet and one positive is the cooks were funny and very nice! They were prompt in getting our food prepared and it was delicious!
The worst dining experience ever.
Waiter forgot to bring the appetizer. Food was really poor, rice wasn’t cooked well. Chicken taste awful.
The food was good, not great. The wine list was surprisingly good, with some excellent choices at moderate prices. Service was friendly but clueless.
The service at H20 was fine in the beginning, but declined throughout the meal. We ordered drinks, appetizer sushi, and entrees with house salads. Everything but the salads came at the same time, including the sushi appetizer that was left sitting on the bar ready for 15 minutes while our server passed it by over and over. Our salads were not ready by the time we finished our main meals, and we decided that we were past the point of salads (and didn't know when they might be ready). Even though we might have ordered dessert, we were not offered a dessert menu, but were brought the bill. We paid our bill (over $100) with no salads and no thoughts of coming back.
Sushi was mediocre at best. Dinner was good. Service was very bad. Waiter had to be asked about the specials, messed up drink orders, was very inattentive despite a small crowd in the restaurant.
My husband and I visited H20 for Sunday brunch and had a fabulous time. The brunch is buffet style with champagne and a bloody mary bar. The food selection was excellent ranging from breakfast items including an omelet station, hot entrees including a carving station, sushi, a station with cold items such as cheese, meats, salad, fruit, smoked salmon, etc. and a dessert station. The eggs benedict with smoked salmon and cream cheese garnished with fresh dill was superb! The service was excellent as well. We will definitely make a return trip in the near future.
My wife & I had an excellent Sunday Brunch @ H2O. Absolutely delicious food & great service.
We were there for the Thanksgiving buffet. There was plenty of food of all kinds, including a full breakfast bar. Everything was good except the cornbread dressing. We had to make cornbread dressing at home the day after Thanksgiving just to get a taste of the real thing. Our waitress was absolutely excellent.
We went for Thanksgiving Dinner at 2pm. There was a good selection of sides and entrees to choose from. The food was tasty, but lukewarm to cold. I happened to get the mashed potatoes just as they came out of the kitchen, so that was the warmest place on my plate. Our server was energetic and responsive. Things were going pretty good until we got up to get dessert and coffee. When we returned to our table, our silverware and napkins had been removed. Too bad the staff is not as quick at replenishing side dishes as they are at clearing tables. I would not return here.