Guadalajara Mexican Grill
The restaurant was poorly prepared for the volume of people attending Family Weekend at the University. Once he took our order the waiter was not attentive and it took several tries to find him to get water service. The food took over an hour for the food to be served and 2 of the entrees were cold and one was luke warm. My entree was shrimp enchiladas which was cold and so unappetizing, I could not eat it. When we complained, we were given a discount on our bill and we left.
The reason I said I would recommend Guadalajara Grill is we have eaten at one of the other places, and the food was fabulous which is why we made a reservation. However, we were very disappointed and would caution someone to not go when it is busy.
Servers were very nice. It made for an enjoyable evening. Great food. I got the 3 combo plate. I had enough left over for lunch the next day. Prices were good too.
Food was excellent - server handled multiple large groups efficiently and effortlessly - enjoyable experience
For the most part it was a nice evening. Unfortunately in celebrating my birthday I ordered tequila shots for the table and after 20 minutes I was told it would be just a few more minutes. So that set the tone for a disappointing time. The food was good but the service people need extra training.
One of the four dishes served was NOT as described. When questioned, the server said “it comes like that.” Overall, food was marginal and service fair, at best. So many other Mexican restaurants are available, thank goodness.
Had a reservation for 6 adults. We were celebrating our daughter’s birthday so we had gifts on the table etc. After being seated, we were not acknowledged by a waiter or anyone until the salsa lady stopped by & inquired if we would like salsa. My husband placed 3 orders. Still no waiter or drinks. We had been at the table for 25 min when my son finally waived down a waiter to tell him we were waiting. The waiter said he was very busy but would be with us shortly. After another 10 min he came to take our drink orders. We received our drinks & placed our food orders. The food arrived & mine was cold & blah. After all that, I would not recommend the Guadalajara Mexican Grill on Broadway to anyone for a special occasion. Maybe just for chips & salsa because that server was attentive & the salsa was good. Very disappointed this visit!
It was great, just loud
Everything was great. A great value.
Awesome. Our server David was Amazing. Will be back for more food and drinks.
Hostess was very rude, service was extremely slow. Def will not be back
No Mariachi :(
Well after tonight I have to express this location went above and beyond the original on Price. Both are great but way to pour the sauce over the mocajete and your Al Pastor taco was delicious. Prices are a bit high but if you want quality and deliciousness it’s worth it to me.
Great food and experience. The only thing keeping it from being 5 stars is if they recognized it was a 25th anniversary dinner (which was noted on the open table app). It would’ve made it perfect. Otherwise it was fine. I really enjoyed the table side salsa.
Our waiter, Francisco was excellent! Tasty food and drinks!
The food and service is always good. The menus are grubby
Slow service, missing menus, great salsa, spicy margaritas were not spicy, good food.
Food is always excellent. Service this time was okay. Took no less than 15 minutes to be greeted by a server once seated. One of our party had to go find the salsa waitress. Server redeemed himself with excellent service once our order was taken.
It was my retirement party. Had a wonderful time with a small group of ladies. Great Mexican, awesome Margaritas!!
Celebration of life and remembering Mom.
Place was busy but thanks to our reservation we were able to be seated right away. Food was delicious especially the tableside salsa!
I was VERY DISAPPOINTED in the service on Saturday. The waiter acted like we were annoying, seemed irritable & was not friendly at all. It was the worst service I’ve ever had. We couldn’t sit outside due to maintenance, the vents were blowing full blast on us, my mom & sisters shrimp & avacado salad came WITHOUT avocado. My mango margarita didn’t have even a hint of mango in it. I had to give it back to the waiter & he tasted it in front of me & said he tasted mango in it. Me & my sister could not taste any at all. They couldn’t make a pina colada because the machine was “broken” but they easily made a frozen margarita. It was my moms birthday they didn’t sing to her, which was fine but she turned 80, come on... I have gone here for years & have always LOVED it. I’m more than disappointed in how poorly we were treated, I’m sad I lost my favorite place to go. I will NOT be back.
We sat outside in the patio but no one came around to serve us. There was a large party at the table next to us who were very boisterous and they got all the service. We were a party of 6. It took forever to get someone to serve us drinks and even take our food order. The excuse was that they were short handed. We had to get up and speak to the manager when no one originally came around to take our drink orders. The management never even tried to apologize by offering a desert or some compensation. I presume we will never go back as there was no formal apology of good will. Very disappointed as we had my granddaughter and friend from out of town college spring break and my brother and wife as guests!!!
We had a party of eight and everyone enjoyed the food, the service was outstanding and we would definitely recommend the experience.
We had a big party and waiter couldn’t keep up. Needs weren’t anticipated, had to ask for everything. Extra chips, salsa and water
The room is bright, cheery & fantastically decorated. All the servers were great! The made-at-table salsa was awesome- most places that serve the complimentary salsa with chips is usually super bland, but with it made right in front of you, you can pick the heat level & flavours. For dinner, we enjoyed a veggie burrito & a chile relleno/chicken enchilada combo. Burrito was smothered in sauce, just the way I like it, enchilada as well. Relleno flavour was a little on the mild side. Great house margaritas too all in a super fun setting.
Family dinner with 9 people. I was disappointed with the chips, they tasted old and and the oil tasted old. The server said they were made fresh that day but I found that hard to believe.
Guadalajara Grill is a great place to have dinner with friends. The prices are reasonable and the food is consistently good. The table side salsa prep is always a hit with the out of state visitors and the results are fresh salsa made the way the table likes it. The staff has always been friendly and there to make it an enjoyable experience.
Excellent food, fun and friendly atmosphere, what more can you ask for?
Jose, our waiter was amazing. At first the v service wasn't really there, and I understand why, the restaurant was very busy and short of staffed. After it died down he was absolutely amazing. Very hard worker, and went above and beyond with his service and kindness. He definetly made my sister's birthday 10x better. Loved the drinks and food.
It had a lively ambiance. People were friendly. Enjoyable experience. Recommend a reservation.
Amazing food! Amazing service! Amazing margaritas! Best place for a family get together if you have a big family that likes to drink and eat. In that order! Be ready for a food coma because food portions are HUGE! The perfect place for a night of great food and a lot of laughs.
Our party of five enjoyed the food, however, the service was very slow. At one point I had to hunt for our server. Fresh salsa at your table gimmick seemed unnecessary to us and slowed down the ordering process. Almost no wine choices. They only had one red and one white on this occasion. We don’t live in the area and this seemed like the only viable restaurant near our hotel on the AFB.
Delicious food, excellent service, and reasonable prices. I would highly recommend!
Had a great server. We were in the back mid afternoon, and he checked in on us frequesntly. Happy hour is great!
Great food and drinks and good service. My husband and I and our friends will definitely return.
Fresh-made guacamole and salsa at our table was delicious! Highly recommend it!
Salsa prepared at the table was outstanding. I have never seen this done anywhere before, fun and delicious. Service was very good. Food was excelent. One of those e “memorable” dining experiences.
Was disappointed. Had been there before and really liked it. My pork tacos were well done, can you say blackened. Waiter was working very hard but it took our food a long time to come out
Although we had a reservation for 9 we had to wait for the table yo be set up. Had to ask for drink refills. I thought this should have been done while we were waiting for our food. We didn’t get the refills until our food was served. The food was good. The salsa was excellent. It’s just the service was so-so.
It was busy but to be expected on a Friday night. Food was delicious! Staff was friendly. Was a fun environment