Grill at the St. Regis - Permanently Closed

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1. A

   Anonymous

   New York Area

   1 review

   vip
   5.0

   1 review

   Dined on February 26, 2020

   overall5food5service5ambience4

   Just a bit loud....but all else perfect! Really enjoyed the meal.

   Grill at the St. Regis - Permanently ClosedResponded on February 28, 2020Thank you for your review. We are pleased you enjoyed your culinary experience at The Grill restaurant and look forward to welcoming you back in the near future. The Grill Management

   Report
2. KB

   KBird

   San Francisco

   50 reviews

   vip
   5.0

   50 reviews

   Dined on February 22, 2020

   overall5food5service5ambience4

   Delectable fish dishes that were artfully and enticingly presented. Wonderful service too! Our server went the extra mile to divide our shares without or asking. Will definitely return.

   Grill at the St. Regis - Permanently ClosedResponded on February 28, 2020Thank you for your review. We are pleased you enjoyed your culinary experience at The Grill restaurant and look forward to welcoming you back in the near future. The Grill Management

   Report
3. RI

   RadaI

   San Francisco

   7 reviews

   vip
   3.0

   7 reviews

   Dined on February 7, 2020

   overall3food3service3ambience1

   Boring ambiance, boring food, and very overpriced.

   Grill at the St. Regis - Permanently ClosedResponded on February 15, 2020Thank you for your review, we will share your comments with the team with the hopes of improving your next meal at the Grill restaurant. The Grill Management

   Report
4. YK

   YoungKK

   San Francisco

   14 reviews

   vip
   5.0

   14 reviews

   Dined on February 1, 2020

   overall5food5service5ambience5

   Extraordinary dining experience with great foods and service. Thanks a lot.

   Grill at the St. Regis - Permanently ClosedResponded on February 15, 2020Thank you for your review. We are pleased you enjoyed your culinary experience at The Grill restaurant and look forward to welcoming you back in the near future. The Grill Management

   Report
5. B

   Bobby

   San Francisco

   68 reviews

   vip
   5.0

   68 reviews

   Dined on January 25, 2020

   overall5food4service5ambience5

   Excellent, always reliable, quality food well presented by well-trained staff. Thumbs up👍😊

   Grill at the St. Regis - Permanently ClosedResponded on February 15, 2020Thank you for your review. We are pleased you enjoyed your culinary experience at The Grill restaurant and look forward to welcoming you back in the near future. The Grill Management

   Report
6. K

   Kichan

   San Francisco

   30 reviews

   vip
   5.0

   30 reviews

   Dined on January 17, 2020

   overall5food4service5ambience4

   Good food and service was excellent

   Grill at the St. Regis - Permanently ClosedResponded on February 15, 2020Thank you for your feedback! We very much appreciate it. We hope to welcome you back very soon. The Grill Management

   Report
7. E

   Edman

   San Francisco

   8 reviews

   4.0

   8 reviews

   Dined on January 15, 2020

   overall4food3service5ambience5

   Had Vegetable salad one day with chicken. Was good but too much brussel sprouts. Green goddess dressing delicious. Second day I had Kale salad with chicken. That was okay. Nothing to crow about. The King salmon was delicious. Tasty and grilled perfectly. The side salad with that was perfect.

   Grill at the St. Regis - Permanently ClosedResponded on February 15, 2020Thank you for taking the time to provide comments regarding your most recent dining experience. We are thrilled you enjoyed our Ora King Salmon. We will definitely share your comments with the team with the hopes of improving your next meal at the Grill restaurant. We look forward to welcoming you back in the near future. The Grill Management

   Report
8. OT

   OpenTable Diner

   New England

   1 review

   5.0

   1 review

   Dined on January 4, 2020

   overall5food5service5ambience5

   Very good food and service, the ambience is amazing as well. Very recommended for breakfast in the middle of the city

   Grill at the St. Regis - Permanently ClosedResponded on February 15, 2020Thank you for your review. We are pleased you enjoyed your culinary experience at The Grill restaurant and look forward to welcoming you back in the near future. The Grill Management

   Report
9. HH

   HaroldH

   San Francisco

   16 reviews

   1.0

   16 reviews

   Dined on December 26, 2019

   overall1food1service1ambience1

   Just a really bad dinning experience, had Christmas dinner there, salad was sad, soup didn't make any sense, for the main course we ordered the Ribeye steak we where served fillet with some overly salty gooey sauce on it, the mashed potatoes where tasty but scoop on the the plate with an ice-cream scooper, kind of Denny"s style. I did like the cheese for dessert but then it was cheese. The service was not great, clearly management has not done any training, the cost for the 3 of use without alcohol was over $600.00. It was not even close to being worth this, which is amazing to me as the St. Regis is thought to be a high end hotel.

   Report
10. R

    Ryan

    San Francisco

    1 review

    2.0

    1 review

    Dined on December 26, 2019

    overall2food2service3ambience4

    I ate here for Christmas Dinner. The servers were nice and the olive bread was great. Also, the desserts were decent. However, the food took way too long to arrive after ordering (appetizers took around an hour to come out). The main entree was overcooked and dry. I had better cooked prime rib from Outback Steakhouse. I complained and received a better cooked version, but by that time I was already halfway through the dry serving and getting full. The meal ended up costing over $220 per person. It wasn't worth it.

    Report
11. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on December 26, 2019

    overall1food1service1ambience1

    Very poor service for the Christmas dinner.

    Report
12. GL

    GretchenL

    San Francisco

    26 reviews

    4.0

    26 reviews

    Dined on December 25, 2019

    overall4food4service5ambience4

    A Christmas morning tradition - breakfast at The St. Regis - exemplary, attentive service (not intrusive), offers a selection of staple, yet well-prepared dishes - each with a delectable twist. Delicious Panna Cotta with fresh berries chosen for dessert.

    Report
13. o

    owhy

    San Francisco

    153 reviews

    vip
    2.0

    153 reviews

    Dined on December 21, 2019

    overall2food2service4ambience3

    Disappointed. Crude had skin still attached. Tartare had pieces of fat and something tough.

    Report
14. C

    Charity

    San Francisco

    9 reviews

    vip
    3.0

    9 reviews

    Dined on December 20, 2019

    overall3food3service3ambience3

    Ordered popovers but they forgot to bring it. When it finally came after lunch, the inside was still frozen. My ox tail with pasta was bland. We enjoyed the desserts.

    Report
15. v

    veee

    San Francisco

    42 reviews

    vip
    4.0

    42 reviews

    Dined on December 20, 2019

    overall4food3service5ambience5

    Great service!! Food Presentation on-point. But the filet mignon was dry, overcooked. Lobster was super small.

    Report
16. e

    eurekavalleygal

    San Francisco

    15 reviews

    vip
    3.0

    15 reviews

    Dined on December 14, 2019

    overall3food3service2ambience4

    Understaffed, long wait, won’t return. Waiter apologized, wasn’t his issue. $$$$

    Report
17. JC

    JasonC

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on November 27, 2019

    overall3food3service2ambience1

    We did not like our food. The server was not good until the end and they forgot my drink

    Grill at the St. Regis - Permanently ClosedResponded on November 30, 2019Thank you for taking the time to provide comments regarding your most recent dining experience. My sincerest apologies if you didn't like your food and if the server was not giving you the proper attention. Your feedback has been shared with our culinary team who will take this feedback to review our procedures to better prepare the team in the future. We hope to welcome you back in the near future. The Grill Management

    Report
18. OT

    OpenTable Diner

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on November 21, 2019

    overall4food4service4ambience5

    Good but not amazing food. Noisy. Good wine.

    Report
19. GW

    GeorgeW

    Detroit

    4 reviews

    5.0

    4 reviews

    Dined on November 9, 2019

    overall5food4service5ambience4

    Dinner in a Friday evening. Had 6pm reservations (had an early flight home the next morning). Almost no one there. Was pretty full by the time we left. Service was absolutely top notch. Had wonderful conversations with out server and the others who also helped. The Amuse Buche of seared tuna with spicy fresh veggies on top was perfect. The Bread was very good. We split the Scallops appetizer. We each got 1 and a half huge scallops served with matchstick fresh apple. Never would have thought of teat combination but it paired so well with the super sweet scallops. YUM! I ordered the duck. Hadn't had duck breast in ages. Now I'm afraid to have it anywhere else it was so good. My husband had the Filet. Unfortunately, it had a lot of gristle in it. We mentioned it to the server and it was whisked away. We were given a complementary serving of incredible French Fries while the filet was refired. The replacement was excellent. (apparently the 1st still had the "cap" attached. Mango and coconut sorbet finished off the meal. Coconut macaroons and chocolate cake pops came with the check. Overall a Great meal. We'll definitely return!

    Grill at the St. Regis - Permanently ClosedResponded on November 16, 2019Thank you for your feedback. We will share your good comments with the team. We are pleased you enjoyed your culinary experience at The Grill restaurant and look forward to welcoming you back in the near future. The Grill Management

    Report
20. r

    robo

    San Francisco

    10 reviews

    vip
    5.0

    10 reviews

    Dined on October 17, 2019

    overall5food4service5ambience5

    Perfection

    Grill at the St. Regis - Permanently ClosedResponded on November 5, 2019Thank you for your feedback. We are pleased you enjoyed your culinary experience at The Grill restaurant and look forward to welcoming you back in the near future.

    Report
21. PA

    PAfoodie

    San Francisco

    33 reviews

    vip
    5.0

    33 reviews

    Dined on September 30, 2019

    overall5food5service5ambience5

    Excellent service and very good food! We were in and out of the restaurant within an hour. Perfect for a lunch meeting!

    Grill at the St. Regis - Permanently ClosedResponded on November 5, 2019Thank you for your kind review; we hope to welcome you back for another dining experience at the Grill restaurant very soon.

    Report
22. s

    shreddly

    San Francisco

    6 reviews

    vip
    2.0

    6 reviews

    Dined on September 24, 2019

    overall2food2service2ambience3

    Fish was dry and tasteless (halibut). Passion fruit dessert was good. Ambiance changed and not as move as it was.

    Grill at the St. Regis - Permanently ClosedResponded on November 5, 2019Thank you for your review, we will share your comments with the team with the hopes of improving your next meal at the Grill restaurant.

    Report
23. l

    lxmciner

    Atlantic City

    19 reviews

    4.0

    19 reviews

    Dined on September 18, 2019

    overall4food4service4ambience4

    Nice restaurant. Good food, great service for a business lunch.

    Grill at the St. Regis - Permanently ClosedResponded on December 5, 2019Thank you for your review. We are pleased you enjoyed your culinary experience at The Grill restaurant and look forward to welcoming you back in the near future. The Grill Management

    Report
24. TM

    ToddM

    San Francisco

    1 review

    5.0

    1 review

    Dined on September 17, 2019

    overall5food5service5ambience5

    Greatness location for a business lunch. Food was terrific

    Grill at the St. Regis - Permanently ClosedResponded on November 5, 2019Thank you for your review. We are pleased you enjoyed your culinary experience at The Grill restaurant and look forward to welcoming you back in the near future.

    Report
25. GW

    GregW

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on August 28, 2019

    overall3food4service3ambience3

    The sevic e was average, the $54 filet was the smallest pice of meat I have ever ecpereinced and I was served the wrong meal (the was served 15 minutes after my collueges meal). Overall very disappointing!

    Report
26. l

    lordgordonbyron

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on August 22, 2019

    overall5food5service5ambience4

    excellent food and service, good wine list.

    Grill at the St. Regis - Permanently ClosedResponded on November 5, 2019Thank you for your review. We are pleased you enjoyed your culinary experience at The Grill restaurant and look forward to welcoming you back in the near future.

    Report
27. d

    danielp

    Dallas

    3 reviews

    vip
    3.0

    3 reviews

    Dined on August 14, 2019

    overall3food3service3ambience2

    The st Regis restaurant is no longer “on brand” for the st Regis. Frankly, it feels janky and empty. If you are staying at the st Regis definitely avoid their restaurant. They made a big mistake losing The original Ame restaurant. It looks like a “temporary restaurant” a patch until they open the “real restaurant”. We were the only patrons in there. It was sad. Pathetic actually. Don’t go. St Regis is too smart to tolerate this off brand mediocrity. Wake up, St Regis management!

    Report
28. DF

    DeeF

    San Francisco

    25 reviews

    vip
    5.0

    25 reviews

    Dined on August 11, 2019

    overall5food5service5ambience5

    The place was not so busy when we came in and it was a very pleasant experience. From the receptionist all the way to the servers - they were all superb! The waiter knows the menu very well and even considered the time it will take to prepare them so we won’t miss our show. We will definitely come back!

    Report
29. B

    Bobby

    San Francisco

    68 reviews

    vip
    4.0

    68 reviews

    Dined on August 8, 2019

    overall4food4service3ambience5

    Food very good, as usual, but it took an unusually long time to reach the table after ordering. Staff forgot the amuse bouche so I had to ask Kane. He apologized. Staff seemed distracted. Service was not the usual top notch that I’ve experienced for years.

    Report
30. B

    Bobby

    San Francisco

    68 reviews

    vip
    4.0

    68 reviews

    Dined on July 27, 2019

    overall4food4service5ambience4

    Food was predictably very good and service was excellent. It always surprises me that this restaurant is not packed and it is easy to reserve a table. Truly good food, excellent service, good location: why don’t more people know about this place?!

    Report
31. S

    Seenitalldiner

    San Diego

    41 reviews

    vip
    4.0

    41 reviews

    Dined on May 30, 2019

    overall4food4service3ambience3

    This was different restaurant than I was expecting. I had recalled there was a lovely restaurant in the lobby that was very quiet and elegant. This was more like an expensive coffee shop that was loud and sterile. The staff was amazing, the only reason for my low review there was they got behind and then service slowed to a crawl. I was late for my next meeting. My food was ok, but not "great" as I would expect for a $28 hamburger. I was expecting a GF bun of high quality, and what came out was a burger in 2 slices of very average GF bread (like I get at Trader Joes). So not the excellent lunch I was expecting in SF while attending a 1 day conference at Moscone.

    Report
32. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on May 12, 2019

    overall5food5service5ambience5

    They made a special Benedict order just for my mother. She couldn’t have been more thrilled.

    Report
33. l

    lesliem

    San Francisco

    9 reviews

    vip
    1.0

    9 reviews

    Dined on April 25, 2019

    overall1food1service2ambience2

    Uninspired and sloppy food. Given the location you would think the St Regis would hire a good chef. Empty restaurant

    Report
34. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 9, 2019

    overall4food4service3ambience3

    We were looking for a quite location to host a business meeting. We choice your location as that was what was advertise but upon arrive and as our meeting got started, we felt that it was much noisier that what we would have considered to be a quiet environment. But service and food was good.

    Report
35. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 23, 2019

    overall5food5service5ambience5

    I don’t think I have ever been to a restaurant that has given me even close to the type of service that I have received from The Grill at St.Regis. Being a restaurant inside of a hotel it may not seem like a first choice when selecting a fine dining place to go to in San Francisco, but the food is better than some Michelin Star restaurants I have been to and I would choose to go here over many fine dining places that San Francisco has to offer which is saying a lot. Every bite of everything I ate was full of surprising and beautifully crafted combinations of flavoring. I feel like literally everything I ate from the main course of lamb I ordered to the spaghetti squash on the side to the gelato was infused with such unique and perfectly curated flavors. Chef T.J. is incredibly talented. Upon talking to our server Rachid he told us how everything was marinated and prepared and the cooking process and seasonings for every item. Carlos warmly welcomed us back when my friend and I arrived which was really sweet how he remembered us and genuinely cared. Cesar is so warm and kind and we loved talking to him again. He has the sweetest heart and really makes you feel cared for during your entire time. I love all of the employees we interacted with. They are truly the kindest people and care so much for what they do and the people they interact with. Louis was new to us this time and he was also so kind hearted and prompt on taking care of us. The staff is so attentive and it made me feel like we were the only table being taken care of with how personalized and efficient the service was even though there were many tables in the restaurant. The manager Alex even came by a few times to chat with us and make sure everything was well. TK is a cook in the kitchen and he let us try some of the items for the seasonal menu he was working on which was phenomenal. Going to The Grill is like going back to see family. A simple dinner turned into an experience that made my day.

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36. RC

    RichardC

    San Francisco

    2 reviews

    vip
    3.0

    2 reviews

    Dined on March 10, 2019

    overall3food4service3ambience1

    The ambience was sub-par. For a restaurant at a 5 star hotel, I expected linens on the tables, (not hard formica table tops, carpeting on the floor or some sort of floor covering that looks less industrial -- and something softer on the floor that might absorb some of the ambient noise. And the noise level was too much -- even though the restaurant was 2/3 empty when we were there. The food and service were very good.

    Report
37. JA

    JessicaA

    San Francisco

    1 review

    5.0

    1 review

    Dined on February 25, 2019

    overall5food5service5ambience5

    Perfect, best hot chocolate ever. The atendance was amazing too

    Report
38. M

    Mbmore

    San Francisco

    4 reviews

    3.0

    4 reviews

    Dined on February 15, 2019

    overall3food3service3ambience3

    Foods is okay! The waiter is hyper making me nervous! Next time I’ll stay at the bar area it’s more relaxing and manika is not hyper:)

    Report
39. L

    Livetoeat

    Houston

    70 reviews

    vip
    3.0

    70 reviews

    Dined on January 17, 2019

    overall3food4service4ambience3

    If you dine at the Grill, breakfast is a much better experience than dinner. The wait staff were attentive. A number of choices of breakfast items on the menu. I had the Belgian waffle and it was served hot with warm syrup on the side. Just as I like it!

    Report
40. JJ

    JJOneillJr

    Pittsburgh

    150 reviews

    vip
    5.0

    150 reviews

    Dined on January 17, 2019

    overall5food5service5ambience5

    Great Delicious, creative Food and exceptional Service

    Report