Great Maple - Fashion Island
Great atmosphere and food, but the service is really bad. This was our second try after a terrible first experience...and this was not any better.
if you don’t mind a really noisy lunch on Sunday this is the place to be
Great fish tacos and good menu
It was a great. Good food and company. It’s a great eatery
The service by Grant was impeccable. He’s attentive in every way without being overbearing. The food selection and presentation of each dish is outstanding. We had delicious food from the extensive menu. We had difficulty choosing from so many mouthwatering temptations. We watched many different types of food being served thinking maybe that would help us choose, not so much, we wanted it all. I finally settled on the fish taco lunch, my husband chose the beef dip type sandwich. We both enjoyed our meals very much, I was presented with three tacos and could only finish one. But I sure managed to eat every chip and all the verde salsa. The amount of fish was amazing in each taco. We highly recommend this restaurant.
Great service, fabulous menu choices and delicious food. I have been to Great Maple a number of times and have never been anything but completely thrilled with my experience.
We arrived a little later than our reservation but we were seated right away at a perfect table on the outside patio. We were greeted right away with a friendly smilie.
Our waitress however didn’t seem to like us asking questions about food allergies and options on the menu. Maybe she was feeling rushed or something; regardless after inquiring about a few dishes, we took it as she was put off by our asking. It would be helpful then to have it noted on the menu or have an alternate menu since these things can and do our people in hospital🙋🏻♀️
We wanted to sit outside because there was live entertainment; however, we literally had to lean in to hear each other and we were sitting side by side! Background music is so nice but we weren’t expecting a live concert😂
Anyway, overall it was a nice change from our regular go to at Fashion Island. We’ll definitely work back but hope to have a different waitress (one that actually enjoys what she is doing). And hopefully the volume in the mic will be turned down just a touch.
Everything was great
I would go easy on oil for scrambled eggs...
But it was really nice overall
I always dine with them when in Fashion Island and 👌🏻
Great food and service but too loud inside. We had to yell to be heard by members of our group.
Great food and service
Lots of amazing food and the service was wonderful.
This is a very popular restaurant in our nearby shopping center that we have never been to. We will change that, had a delicious dinner, fun waitstaff, lively atmosphere, not great if you want an intimate conversation but if you want to eat and not cook and I do, it's perfect
We enjoy the excellent service at this restaurant. Nice atmosphere.
Busy Thursday night but service was fantastic!
The strawberry shortcake doughnuts are a must try and the sangria!
Best date spot!
Maple BLT was amazingly good!
Food was ok, service was horrible. Worst Great Maple I’ve been to.
What’s the point of making a reservation if you have to wait for 25 minutes.
Enjoyed a nice dinner on their patio before seeing a movie. Hubby had a turkey burger with a salad and I had their veggie burger with a salad. Both very good.
Ariana was our server and she was amazing as always!!!!
Love great maple and they’re dog friendly!
Breakfast and brunch was very good. Hamburgers were alright.
My homemade veggie burger was absolutely delicious. My husbands beef dip was tasty but had too much fat on the meat. Will try something else next time.
Been here a couple times. Really enjoy the food and service.
Always tasty and great!
We had chosen to eat outside, yet it was so noisy we decided to move inside, which was a big mistake! It was almost unbearably hot...enough not to enjoy our meals. (A couple next to us had their decorative fans keeping them a bit more comfortable.)
The wait staff was not at all attentive. Everyone was running around without concern for the guests. (We saw three couples get up and walk out just after being seated. One couple had even ordered coffee, which they left without drinking.)
Had we been a table of four, we could not have heard one another due to the noise level.
My chicken bowl was excellent! So the food was the only saving grace.
1st of all, the host did not mark us “seated” from our OpenTable reservation.
Secondly, lots of mistakes on our food orders.
I have been there a few times before, this is the worst I have ever experienced (comparative speaking). One mistake is just too many, let alone a few.
We love this fun restaurant! Great food, great service and wonderful ambience! Will return again!
I have a love- hate relationship with this place. I love the location, the outdoor patio, the vibrant scene, the maple donuts, the all day brunch on weekends... I hate the service (only had 1 good experience out of at least a dozen), the food is hit or miss- too salty, over cooked meat when requesting medium rare (came well done), no tea spoons - only massive dinner spoons (how can I mix my sugar in my tea?) Servers disappear and many times the food is delayed. I bet if they had some better training this place would be a massive hit because the location at Fashion island is convenient and the restaurant itself is beautifully designed.
We had noon reservations on a Sunday which is the high time for brunch. We were a party of 3 and a party of 2 were seated just before us. They decided they didn’t like their table for 2 so they just moved over to our table for 4 and refused to move back. The manager just pulled one of the tables over so that we could be seated and offered us free appetizers for the I convince. 5 star service and worth the wait for food!
Pretty loud but awesome food! The maple doughnut is to die for! Will return!
Brunch at Great Maple on a busy Sunday morning. I was appreciative of the restaurant to allow us to arrive a few minutes behind schedule due to parking and road constructions on our route. At the restaurant, we were seated in an extremely sunny spot. The staff did not offer to reseat us or pull the plastic cover down. Food wise, my friend ordered the biscuits and gravy which were phenomenal. I got the chicken avocado toast, which was OK. It was odd that the chicken was grilled and to the side. I still would recommend the restaurant, but would suggest sitting inside and also would order something different.
The patios seating was very nice. My husband had one of the omelettes, I ordered the chicken and avocado toast and one maple and bacon donut. Everything was delicious.
Great food but very limited menu. Enjoyed the “chicken bowl” replaced with veggies as I am a vegan..veggies were pretty small compared to what you get with the chicken.. it was tasty though!
Very tasty creative menu
Bread was bland, worst avocado toast I’ve ever had.
Nice spot for get together ! Food is great ~
Exceptionally polite greeter who welcomed us and seated us making sure all was ok several times. And a good waitress who was attentive making us relax and enjoy our dinner!
Great food! Will go again! Thank you!
I typically really enjoy this restaurant. The food is really good, and they have a pet friendly patio which is getting harder and harder to find these days. Good vegetarian options for those out there as well.
Sunday brunch, fresh innovative combination of foods.
I attended the Newport Beach location on Saturday night with a date. Very important person. Service was very slow both to take orders once our drinks were served there was a big time delay once our orders were placed it was over 25 minutes before a meal came. I had to ask the waitress to check on our food.
Great first experience! We opted to sit out on the patio. Great ambience and people-watching! As a vegan, I was happy to have delicious options. My non-vegan friend and I shared the cauliflower hummus and we both found it quite delicious. I enjoyed my veggie burger and she enjoyed her chicken Caesar salad. Good portions, we both had leftovers boxed up to enjoy later. Also, reasonably priced! I also enjoyed the Moroccan iced tea. Great, friendly service. My friend and I hadn’t seen each other in years and were there late, but no one rushed us out...I appreciated their patience and friendliness. Will definitely keep Great Maple in mind for myself, and to recommend to others!