Granite City Food & Brewery - Naperville

Granite City Food & Brewery - Naperville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Chris VIP

   Chicago4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great deals for happy hour, server was great. Thanks
   

   Granite City Food & Brewery - NapervilleResponded 1 day ago

   Hey Chris thanks for the great review! Hope to welcome you back soon!
   

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2. P

   Pam

   Chicago4 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food, service & price. Only complaint was that one person’s soup was cold but server promptly had it warmed up. We will come back!
   

   Granite City Food & Brewery - NapervilleResponded 1 day ago

   Hey Pam, Thanks for the great review. We will get with the kitchen on the food temperature and hopefully make this a 5 start experience. Hopw to see you soon!
   

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3. M

   Mary VIP

   Chicago78 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alyssa was our server. She was totally awesome. There was a huge party right beside us in the bar. She found us another table immediately and continued to take very good care of us.
   

   Granite City Food & Brewery - NapervilleResponded 1 day ago

   Hey Mary, Thanks for the great review!! I will ensure these kind words reach alyssa..Hope to see you soon!!
   

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4. M

   Mike

   Naples4 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Try the flat bread with chicken and pickles!!! Sounds wild but everyone loved it .
   

   Granite City Food & Brewery - NapervilleResponded 5 days ago

   Hey Mike, Thanks for the great review...Agreed!!...I was skeptical at first and love it!!! Hope to see you soon
   

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5. E

   Emily

   Chicago1 review

   5.0

   Dined on April 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   All our food came out and not only looked good but tasted good as well, we had a large group and the food all came out timely together as well which is very appreciated. WE were able to host a larger group and still have conversation which was nice. We would come back again.
   

   Granite City Food & Brewery - NapervilleResponded 5 days ago

   Hi Emily, Thanks for the great review! I'm thrilled your party was taken care of perfectly and we look forward to hosting you again in the future!!
   

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6. D

   Donald VIP

   Chicago34 reviews

   1.0

   Dined on April 25, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The hostess staff appears to be overstaffed and the wait staff clearly understaffed. The server did her best ands was very sweet. The food took forever and somehow managed to be cold when it was served. One chicken dish was dry and overcooked, the other chicken dish was just cold and cheese unmelted. The chicken sandwich was served with their homemade kettle chips which tasted of old oil and nothing else. Lack of salt or any discernible seasoning. They have really fallen in quality and I should have realized that when their parking lot was empty at 6:00 on a Friday night. Absolutely do not recommend.
   

   Granite City Food & Brewery - NapervilleResponded on April 28, 2025

   Hi Donald, I'm sorry to hear about your experience at Granite City Brewery. It’s disappointing to learn that the service and food quality fell short of your expectations. Your feedback regarding the wait times and the quality of the dishes is important, and we appreciate you bringing this to our attention. We will take action to look into these matters to improve future visits. Thank you for sharing your thoughts, and we hope to have the chance to serve you better next time.
   

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7. J

   James VIP

   Chicago27 reviews

   2.0

   Dined on April 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   The server was not very attentive and was slow to take drink and food orders. When the food was ready it was sitting very long at the warming counter and the food was served cold. Also I would think a chicken sandwich would be constructed with a full chicken breast not previously prepared chicken nuggets. My wife’s buffalo chicken wrap was also served cold. Unfortunately if this type of service and food quality continues this restaurant will go under.
   

   Granite City Food & Brewery - NapervilleResponded on April 28, 2025

   Hi James, I'm truly sorry about your experience you shared with us. This is not the service nor food quality we stand by in our restaurant. Thank you for bring this to our attention so we can address these issues. We hope to see you soon!
   

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8. S

   Sarah VIP

   Chicago11 reviews

   3.0

   Dined on April 25, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Our waiter was amazing, refilled drinks quickly and very attentive for a busy evening. The food was just not up to the level I remember there. My burger was well done when asked for medium. My husband spicy chicken breast sandwich was chicken strips which was disappointing. The homemade chips have been replaced and looked like bottom of the bag for my serving. The beer was good as always but left disappointed in our food.
   

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9. S

   Sharon

   Chicago2 reviews

   1.0

   Dined on April 24, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food was basic and not great. My friend felt sick afterwards. Beer isn’t great. Waiter couldn’t get my drink order correct.
   

   Granite City Food & Brewery - NapervilleResponded 5 days ago

   Hi Sharon, I'm sorry to hear about your experience at Granite City Brewery. It's concerning to learn that the food and service did not meet your expectations, and I understand how disappointing that can be. Your feedback regarding the drink order and your friend's wellbeing is important, and we will take action to look into these issues. Thank you for sharing your thoughts, and we hope to have the chance to serve you better in the future.
   

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10. B

    Brian

    Chicago4 reviews

    1.0

    Dined on April 20, 2025

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 1

    The food was not good. We had the Easter brunch buffet. The variety was terrible. The food quality was very poor. I will not be back. It was absolutely not worth the money. We like the restaurant but the Easter buffet was terrible.
    

    Granite City Food & Brewery - NapervilleResponded on April 21, 2025

    Brian, I'm truly sorry to hear that your experience with our Easter brunch buffet at Granite City Brewery did not meet your expectations. We appreciate your feedback regarding the food variety and quality, and it’s disappointing to learn that we fell short. Your comments are valuable to us, and we will take action to look into this matter to improve our offerings. Thank you for sharing your thoughts, and we hope to have the chance to serve you better in the future.
    

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