Granite City Food & Brewery - Naperville

Granite City Food & Brewery - Naperville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Steve

   Chicago3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Overall the experience was frustrating. The table wasn't fully clean. We were given a glass of water that had two cracks in it. The bathrooms were messy, with paper towels on the floor. The music was so loud that we had difficulty keeping a conversation going. One person in our group is hard of hearing. We asked if the music could be turned down a little bit and were told there was "nothing they could do about it". I'm pretty sure they could turn a volume knob, but OK. Both my soup and my flatbread main course were both lukewarm. My son's dinner was also not very hot. My son's dish had 4 bay leaves in it, which had to be fished out before he could eat it. My wife was the lucky one of the group whose meal was hot when it arrived. The reason I didn't give this lower ratings was because we have had better experiences in the past. If this were my only experience, I would rate it lower and not return.
   

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2. L

   LaTonya

   Hawaii3 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Reservations for the buffet should stop 90 minutes before it ends so everyone can get a full fresh selection.
   

   Granite City Food & Brewery - NapervilleResponded 3 days ago

   LaTonya, thank you for your feedback regarding the buffet at Granite City Brewery. We appreciate your suggestion about adjusting the reservation timing to ensure everyone can enjoy a fresh selection. Your insights are valuable to us, and we will share them with our team to enhance the experience for all our guests. We hope to welcome you back soon for another enjoyable meal!
   

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3. J

   Jecel

   Chicago1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   With the reservation, there was no wait. Staff friend
   

   Granite City Food & Brewery - NapervilleResponded 3 days ago

   Thanks for the great review Jecel! We hope to welcome you back soon!!
   

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4. A

   Amy VIP

   Chicago2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great brunch with lots of choices for far less than other holiday buffets. Highly recommend!
   

   Granite City Food & Brewery - NapervilleResponded 3 days ago

   Hey Amy, Thanks for the great review!! We're here every Sunday with a great brunch as well. Hope to see you soon!
   

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5. A

   Andrew

   Chicago1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Front counter accommodated our request for standard seating. Our server was attentive and provided us with good service. The buffet table was plentiful and delicious. Outstanding overall dining experience.
   

   Granite City Food & Brewery - NapervilleResponded 3 days ago

   Andrew, thank you for your fantastic review! We're thrilled to hear that the front counter accommodated your seating request and that your server provided attentive service. It's wonderful to know you enjoyed the plentiful and delicious buffet at Granite City Brewery. Your feedback about your overall dining experience is greatly appreciated, and we look forward to welcoming you back for another enjoyable visit soon!
   

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6. L

   Lindsay

   Chicago2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always Great food and our server Marco was awesome!
   

   Granite City Food & Brewery - NapervilleResponded 3 days ago

   Thanks for the kind words Lindsay!! I pass this along to Marco...We hope to have you back soon!!
   

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7. C

   Chris VIP

   Chicago4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great deals for happy hour, server was great. Thanks
   

   Granite City Food & Brewery - NapervilleResponded 6 days ago

   Hey Chris thanks for the great review! Hope to welcome you back soon!
   

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8. P

   Pam

   Chicago4 reviews

   4.0

   Dined on May 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food, service & price. Only complaint was that one person’s soup was cold but server promptly had it warmed up. We will come back!
   

   Granite City Food & Brewery - NapervilleResponded 6 days ago

   Hey Pam, Thanks for the great review. We will get with the kitchen on the food temperature and hopefully make this a 5 start experience. Hopw to see you soon!
   

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9. M

   Mary VIP

   Chicago78 reviews

   5.0

   Dined on May 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alyssa was our server. She was totally awesome. There was a huge party right beside us in the bar. She found us another table immediately and continued to take very good care of us.
   

   Granite City Food & Brewery - NapervilleResponded 6 days ago

   Hey Mary, Thanks for the great review!! I will ensure these kind words reach alyssa..Hope to see you soon!!
   

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10. M

    Mike

    Naples4 reviews

    5.0

    Dined on May 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Try the flat bread with chicken and pickles!!! Sounds wild but everyone loved it .
    

    Granite City Food & Brewery - NapervilleResponded on May 5, 2025

    Hey Mike, Thanks for the great review...Agreed!!...I was skeptical at first and love it!!! Hope to see you soon
    

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