Nearby points of interest
Nearby points of interest
About Grand Cafe-Grand Geneva Resort
Enjoy seasonal American fare fused with ethnic flair in a casual atmosphere. Experience the flavors of the changing Midwestern seasons, with healthy dining options from low-carb to low-calorie, as well as sinfully delicious desserts. Don’t miss our weekend breakfast buffet featuring an omelet station. Grand Cafe is located on the 1300 acre Grand Geneva Resort, just a short drive from downtown Lake Geneva.
Lake Geneva, WI 53147
Hours of Operation:
Grand Café Breakfast:
Grand Café Lunch:
Grand Café Dinner:
Friday-Saturday: (Featuring our Prime Rib and Seafood Buffet) 5:00pm-10:00pm
Hwy 50 East &Hwy 12
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Enjoy live entertainment performing nightly located adjacent to the Grand Cafe. Relax and enjoy the music amid comfortable surroundings and a roaring fire. Appetizers, sandwiches, and desserts are also available. Non-smoking.
Private Dining Available.
Self-parking is available. We also offer complimentary Valet Parking.
Private Party Facilities:
Private Dining Available. Birthdays, Anniversaries, Celebrations, Reunions, Wedding Dinners and more. Our chef will work with you to cater a custom menu for your function to meet your needs.
Private Party Contact:
Andrea Raykovich: (262) 245-7552
Bar/Lounge, Beer, Cafe, Entertainment, Full Bar, Non-Smoking, Private Room, View, Wheelchair Access, Wine
Grand Cafe-Grand Geneva Resort Ratings and Reviews
Friday night buffet had a large selection. Prime rib was good-just not great. Service was poor. Staff spread too thin. Asked for water refill 3 times and gave up. My wife asked for tea with honey and received a very good tea but never any honey. At $32.00 a head, I expect better service.
Horrible experience. Made a reservation, when we show up, they seat my family in the main entry. I ask to get moved to any of the 15 open tables and was told no.
Then wanted to order food off menu rather than buffet. Half my family did the buffet, the other half waited 40 min to get a menu in a half empty restaurant while the 2-3 hostess chatted with each other.
The hostess was very friendly and accommodating with a time change request. My fiancée ordered a $24 steak and when it arrived it was no bigger than a chicken tender. His extra order of steak fries amounted to nothing extra and his salad on the side looked like a pile of wilted leaves. The server, though not appearing concerned about displeasure, did bring our comment back to the kitchen. The response was “that’s how it is”. The supervisor said we could fill out a survey when we check out. We’ve eaten at the cafe before and each year the menu seems to get smaller and lacking in choice. I was surprised by the lack of concern by the waitstaff especially because the rest of the hotel was filled with staff trying to make our holiday experience fun and memorable. Although I may go for the holiday lights, I will not be eating at the restaurants again! Very disappointed.
We were there for a conference , a rather large one at that. They handled the crowd very well we never felt pressured, the server was awesome, so personable. It is always nice to have that, we truly enjoyed the experience there. We did have the buffet that night, the food on it was good, prime rib was excellent.
We went to the Grand Café for our anniversary this past weekend and it was FABULOUS. They gave us a complimentary bottle of champagne because it was our anniversary and the waitress gave me a rose at the end of the meal. They really went above and beyond. I would highly recommend it!
8.14.17 Not worth the price point and far below expectations for an upscale resort dining option. I get it, it's a cafe so we didn't expect a large menu. The small menu had items listed that weren't available. Service was mediocre as water glasses sat empty until we promoted. The "Banh Mi", forget its current popularity this is not of the Vietnamese variety of this French colonial classic. It was served on a wheat flour baguette that was tough and hard. Unlike the rice flour baguette that is light, airy, and crusty. It was more a fork and saw sandwich. Even the pickled veg was lackluster. The recommended, unfinished French onion soup lacked that certain wow and a half-eaten hamburger was (though asked for medium) still well very underwhelming for its price. Overall as guests of the resort we had intended to try the chop house on the property during our stay. We will take our lesson from this impression and make a reservation someplace else. I would say for those with experience with cuisine, i.e. "Foodies" set your sites elsewhere. Not worth the price or your time, IMHO. This place is serving up location not satisfaction.
Beautiful scenic views that instantly creates a "vacation" mind set enhancing the delicious all you can eat Prime rib, crab legs and shrimp, we enjoyed the past weekend! Very nice food presentation, salad bar, other entrees, always replenished to avoid any inconvenience of waiting. Wonderful service. We thoroughly enjoyed our dining experience!! Look forward to returning!
The breakfast here is really, really good. Food was also great, great coffee. It was nice that you can get coffee to go as well. Only complaint was that the service seemed to be short bussers. So plates were piling up and I had to ask our server to take them. Dinner was good. I would recommend this restaurant for dinner for families only. It's more casual than the other restaurants. If you are planning a romantic date, don't come here. There was couple next to us who appeared to be on a date and they had the unfortunate experience of listening to my son yell, "I want some Mac 'n cheese!" Anyway, great find for breakfast and dinner with families.
When we were first seated, I don't think they were ready for dinner service. Under the table was a lot of food trash. But they moved us after 10 minutes and from then on the service and food were amazing. Celebrating my parents 41 years of f marriage here was beautiful. We might make it a yearly tradition. Thanks
Adult burgers off the menu we're really good. Kids pizza wasn't good...pita bread with too much sauce and cheese was barely melted. My 6 year old doesn't turn down pizza and he barely ate a slice.
Kids buffet isn't a buffet. It offered 2 main courses (uncrustables and chicken nuggets) and 2 desserts (jello and chocolate pudding).
Service was slow. Table was dirty. I was served a strip steak even though i ordered a rib-eye. My kids had sad-looking bland buttered noodles. Thankfully, Ally, who works for the resort, read my complaints and responded very quickly. Our meal was comped which was a generous response from management. It seems there are a lot of bad reviews about this restaurant which is a shame since the resort itself is very nice.
The broccoli casserole was the star of the menu, although the buffet had shrimp it was cold and of the peel and eat variety, and a $35 price point I think they can afford to put peeled deveined shrimp on the buffet. The prime rib was tasty, and perfectly cooked however it was 60 to 70% fat, so I wasted more than a aid which bother me why such a fatty piece of meat would be on the buffet in the first place.
They did have crab legs and drawn butter but the crab legs were ice cold again a pet peeve of mine. The salad bar was nice and the fresh fish selection was good as well. Being that it was a Friday during Lent, I would've liked to seen macaroni and cheese, and perhaps another fish item. I stayed on the property for four days and this was my only visit to a hotel restaurant, the value for the money is simply not there.
The food temperature was cool at best. The salt was so strong in the mushrooms that when added on top of the prime rib, I couldn't eat it. The price is high for the poor service and sub par food. I will never go back to the buffet nor would I recommend it to anybody.
Was looking forward to the "surf and turf" buffet. Prime rib and crab legs along with some other dishes. The prime rib was good. The crab legs were decent but the other dishes were disappointing. They had a tuna steak dish but the tuna was pretty dry. There was also supposed to be a pasta and shrimp dish but I saw no shrimp. For the $30 price I expected more.
The food was very good. We got off to a bad start when the hostess took us to our table. When we got to the table and started to sit down, a waitress came over and ask her to move us to another table so she could have a party of 15. We moved down the row of tables. We sat for 20 minutes with no service. When the waitress finally came to our table after orders from 2 other tables that were seated after us. She apologized and said that she was late for work. I understand these things can happen, but feel someone else could have at least taken the drink orders. Some of us got the buffet and some ordered off the menu. The food was very good and the meat carver very nice. We had to ask for a bread basket twice. We also had to remind the waitress three times that we would like drink refills.
Once you get a waitress no service issue. BUT we saw waitresses talking and not going to get orders for drinks before dinner. My husband went to the bar. The hostess took her time to greet us. She must have been busy. Nope. You first ask, "May I help you? " No matter what you are doing?
We were there on a busy holiday weekend. We were staying at the hotel. Breakfast buffet was wonderful, the dinner buffet was horrible. Service one morning was great, another day it was pretty bad. It's the primary restaurant at the hotel, so patrons are stuck unless the want to trek downtown.
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