Friday night buffet had a large selection. Prime rib was good-just not great. Service was poor. Staff spread too thin. Asked for water refill 3 times and gave up. My wife asked for tea with honey and received a very good tea but never any honey. At $32.00 a head, I expect better service.
Horrible experience. Made a reservation, when we show up, they seat my family in the main entry. I ask to get moved to any of the 15 open tables and was told no.
Then wanted to order food off menu rather than buffet. Half my family did the buffet, the other half waited 40 min to get a menu in a half empty restaurant while the 2-3 hostess chatted with each other.
This place never fails to impress with its consistency great service and great food quality
Was disappointed to find the restaurant menu was the same thing you could order for room service. So that shows you the quality of food that you get....
Buffet selection is limited and not worth what we paid for.
This as for Christmas Eve Dinner with a special friend. Presentation on the buffet was poor and the prime rib was not very good. The carving person was on his phone quite a bit.
Wonderful food and great service. Always a special holiday family tradition for us.
Visited this place many times. Usually the Friday evening dinner. Good reliable, clean, good service and a good value for the dollar.
The hostess was very friendly and accommodating with a time change request. My fiancée ordered a $24 steak and when it arrived it was no bigger than a chicken tender. His extra order of steak fries amounted to nothing extra and his salad on the side looked like a pile of wilted leaves. The server, though not appearing concerned about displeasure, did bring our comment back to the kitchen. The response was “that’s how it is”. The supervisor said we could fill out a survey when we check out. We’ve eaten at the cafe before and each year the menu seems to get smaller and lacking in choice. I was surprised by the lack of concern by the waitstaff especially because the rest of the hotel was filled with staff trying to make our holiday experience fun and memorable. Although I may go for the holiday lights, I will not be eating at the restaurants again! Very disappointed.
We were there for a conference , a rather large one at that. They handled the crowd very well we never felt pressured, the server was awesome, so personable. It is always nice to have that, we truly enjoyed the experience there. We did have the buffet that night, the food on it was good, prime rib was excellent.