We went there for the Friday prime/fish buffet. The food was very good and the selection was nice. Though wish lobster had been an option on the buffet. Overall can not make any complaints, will be back again for sure.
Friday night buffet had a large selection. Prime rib was good-just not great. Service was poor. Staff spread too thin. Asked for water refill 3 times and gave up. My wife asked for tea with honey and received a very good tea but never any honey. At $32.00 a head, I expect better service.
Horrible experience. Made a reservation, when we show up, they seat my family in the main entry. I ask to get moved to any of the 15 open tables and was told no.
Then wanted to order food off menu rather than buffet. Half my family did the buffet, the other half waited 40 min to get a menu in a half empty restaurant while the 2-3 hostess chatted with each other.
This place never fails to impress with its consistency great service and great food quality
Was disappointed to find the restaurant menu was the same thing you could order for room service. So that shows you the quality of food that you get....
Buffet selection is limited and not worth what we paid for.
This as for Christmas Eve Dinner with a special friend. Presentation on the buffet was poor and the prime rib was not very good. The carving person was on his phone quite a bit.
Wonderful food and great service. Always a special holiday family tradition for us.
Visited this place many times. Usually the Friday evening dinner. Good reliable, clean, good service and a good value for the dollar.
The hostess was very friendly and accommodating with a time change request. My fiancée ordered a $24 steak and when it arrived it was no bigger than a chicken tender. His extra order of steak fries amounted to nothing extra and his salad on the side looked like a pile of wilted leaves. The server, though not appearing concerned about displeasure, did bring our comment back to the kitchen. The response was “that’s how it is”. The supervisor said we could fill out a survey when we check out. We’ve eaten at the cafe before and each year the menu seems to get smaller and lacking in choice. I was surprised by the lack of concern by the waitstaff especially because the rest of the hotel was filled with staff trying to make our holiday experience fun and memorable. Although I may go for the holiday lights, I will not be eating at the restaurants again! Very disappointed.
We were there for a conference , a rather large one at that. They handled the crowd very well we never felt pressured, the server was awesome, so personable. It is always nice to have that, we truly enjoyed the experience there. We did have the buffet that night, the food on it was good, prime rib was excellent.
We went to the Grand Café for our anniversary this past weekend and it was FABULOUS. They gave us a complimentary bottle of champagne because it was our anniversary and the waitress gave me a rose at the end of the meal. They really went above and beyond. I would highly recommend it!
8.14.17 Not worth the price point and far below expectations for an upscale resort dining option. I get it, it's a cafe so we didn't expect a large menu. The small menu had items listed that weren't available. Service was mediocre as water glasses sat empty until we promoted. The "Banh Mi", forget its current popularity this is not of the Vietnamese variety of this French colonial classic. It was served on a wheat flour baguette that was tough and hard. Unlike the rice flour baguette that is light, airy, and crusty. It was more a fork and saw sandwich. Even the pickled veg was lackluster. The recommended, unfinished French onion soup lacked that certain wow and a half-eaten hamburger was (though asked for medium) still well very underwhelming for its price. Overall as guests of the resort we had intended to try the chop house on the property during our stay. We will take our lesson from this impression and make a reservation someplace else. I would say for those with experience with cuisine, i.e. "Foodies" set your sites elsewhere. Not worth the price or your time, IMHO. This place is serving up location not satisfaction.
Great service and accommodated our food allergies without hesitation. Food, service, and ambiance were great.