I made a reservation for 20 people, which is really hard to find in the LA area without having to book a private event. We got there and was seated immediately. The occasion was my 25th birthday on March 11th. Sandra was our waitress and she went above and beyond my expectations. She was definitely attentive and made sure our needs were met throughout the time frame we were there! She kept it coming with the mimosas when she saw our glasses getting empty! She was absolutely AMAZING! I loved the vibe and location of the restaurant! And the food was sooooo good! Definitely worth the money and drive out there! It was such a good find!
Food was lacking in taste and quality. There wasn’t prime rib, just over done roast beef. There wasn’t much of a carving station. The previous customers indicated there were crab claws, there wasn’t. They didn’t refill the dim sum section or the congee section. After being told everything was coming .. 2 hours later it still hadn’t come. The only saving grace was the omelette station .. can’t go wrong with eggs. The desserts wasn’t half bad either. All in all, I would not be coming back.
Came to the Omni Hotel for a conference and ended up hosting a lunch meeting in the cafe. Very pleasant experience. I will come back again.
Service was not up to par! The host forgot to sit us and we had to remind him we was waiting for our table reservations. Our waitress was slow and showed no concern for our table needs. All around was not a great experience at all.
Grand cafe is in a beautiful hotel, atmosphere is wonderful but unfortunately the staff was not. Front desk was very accommodating with my reservation, when we notify the front desk my last two members of my party didn’t arrive yet he was very understanding and took us anyway. The manager on staff though and our server made us feel very uncomfortable . Every so often the waiter pass by stare at us empty glasses and walk away. The manager on staff even came up to us and asked so are your friends on their way?! It was very uncomfortable. When my friends arrived the waiter was much more attentive, it made us not enjoy our meals as we always get expectional service when it comes to a location that has buffet/mimosas.
It was definitely worth the price. Everything was fresh and delicious.
Great place - $50 definitely a little too much for what one person can handle - great food though
Excellent service, friendly atmosphere great food
Crazy to go back again
Food was amazing, our waiter not so much
Wait person seemed confused by the ingredients I wanted with my eggs, and then they didn't come scrambled as requested, but as an omelet. Another staff member misgendered me twice until I corrected him.
The table at the window was appreciated.
We've gone there a lot - beautiful place to sit and the food is pretty good. The service yesterday was absymal. One of the diners had soup and asked for a roll, crackers, or some bread. It came when he was almost finished with the soup. Still like being there. Will have to insist on what we want in the future - although, with good service, we shouldn't have to do that.
We have eaten here before but left today because of noise. We had asked for a quiet table when making the reservation but no attempt easier to save a table for us. The noise level is ami. To a cafeteria at lunch hour. The service and good rating is from prior visits.
Love the brunch the staff was friendly worth every dime I spent
Good food. Service was great, with servers making honest recommendations. Didn't take long to get food to us either!
Breakfast meeting. Excellent location, noise level and not crowded and tables not stacked on each other. Lots of good choices for everyone. My quinoa bowl with poached eggs and verde sauce (instead of cheese sauce) was unbelievably good.
We enjoyed ourselves at brunch! Lots of different food choices, and endless mimosas!!
New Year’s Eve
Was here for brunch, not much of a verity but if you like crab legs and shrimp, you are good here, I do so it was great for me, if you don’t, not much more to choose from.
Food needs to be upgraded. None of the seafood tasted fresh. Breakfast items were ok and service staff were very nice. The food needs to match 2018 expectations of value and freshness.
The Grand Cafe Christmas Day Buffet was fantastic for our family. Lots of choice and great service. Thank you!!
Went for the Christmas Buffet. They had a great variety of food from traditional to specialties. Staff was very friendly and accommodating. Unfortunately, to my taste, the desserts were a little weak.
Everything was perfect the foods the service and the fantastic desserts. However, only cons was that there were no much choice of foods after 2nd round. However, they tasted great and everything was great.
My family and I visit this gem for brunch whenever we can. We enjoy the great spread of delicious food, the service is outstanding and the location couldn't be better. I highly recommend it, great value!
I was there for Christmas Eve Brunch. As usual, I had a very good experience. The server was attentive and friendly. Food was very good, too. No complaintsbat all.
It wasn’t as good as last year. The service is not as good as well. The gentleman at prime ribs station is the only awesome employee for the day. I don’t mean their service is bad but needs improvement. From the hosts at reception desk to the servers. They need to show more enthusiastic and put more smiles on their face to let us feel welcome. The food are cold (Asian stations). Please understand it is very hard to eat cold noodles and it makes the food taste bad. The drunken noodle are too dry and all stuck together. The sliced fruit cakes been leaving there from the whole time I was there and never refilled or replaced. The sausages are dry as well. The food quality has dropped significantly. Good luck.
We took in-laws out for Sunday Brunch. This was our second time at the Omni Grand Cafe. The food last time was excellent, and it still is. The variety of items prepared is staggering and everything we tried was quite tasty. There is literally something for everyone. For our previous visit we dined outside; this time it was too cold for outdoor dining, but the noise level in the Cafe was quite tolerable. The price puts the Grand Cafe into special occasion territory for us, but we'll definitely go again when the right occasion occurs.
Love the buffet lunch. Enjoyed time with co-worker. Excellent food
When I call to check for reservation the lady on the phone was not too nice. I asked about the buffet and she stated that was just for breakfast not lunch. But when we got there it was a brunch for lunch which we all enjoyed.
The woman that was our waitress made our first time being there amazing . Even tho it was a lot of guest there she always made time to tend to our needs and was so nice and helpful the whole visit 😁
The food is bad and dry...too dry, because they keep warming the food .
they have to improve food quality a lot....that it....no more for me.
Fantastic brunch, with a great view. Staff was very attentive. Food was way above average. Will definitely be back
I would say this is a good brunch spot if you don't want a good veiw
I reserved the back area for my daughter's brunch. It was a very special occasion.. She passed the bar the first time and was sworn in the night before.
The staff was amazing. They were very friendly and even helped me organize the decorations I brought with me. The food was absolutely delish. The atmosphere was very nice. I have not one complaint and I highly recommend this establishment. I will visit again and again.
Not sure about the bar scene there since we were there for Thanksgiving.
It was a nice day there
My son and I have enjoyed the Grand Café Thanksgiving Buffet for several years. This past Thursday, it was as wonderful as ever. The food is varied and delicious, the desserts are out of this world, the service is perfect (with perfectly made cocktails from the full bar). I've always looked to see if something might be better, and it is a great value for such a good Thanksgiving buffet meal.
I attended the Thanksgiving Brunch. The food was very good with a variety of choices. We were there upon their opening so it was not crowded which made a very comfortable environment for my large party of seven. Our waitress was very attentive. We did not have to make any requests for refills or taking finished plates. Management was very helpful and timely in resolving a minor reservation misunderstanding. Overall, my experience with Grand Cafe enjoyable for me and my family.
Everything was great. The place is beautiful, but a bit hard to find with the one way streets and construction. Both options to sit inside or outside, the view/environment/ambiance is beautiful. Service was very attentive and fantastic. The staff was not at all stuck up or rude. Everyone was friendly. Our waiter, Reynaldo was excellent. He was funny and very good about refilling our bottomless Mimosas before the glass was ever empty. I was surprised at how much selection the buffet brunch actually offered. The only reason I gave one star short of a 5 star review is that some of the items were not as hot due to it being left out. Other than that with the 2 hour limit they set for their buffet, never once did the staff rush my group of 13. I would definitely come back with larger and smaller groups.
Love the Omni Grand Cafe. Go with my friends for lunch before theater. Great food, excellent service and friendly staff!
Even though there was a 700 person convention , the service was Perfect! My friend and I had never been there when it was this crowded but was so happy that they handled everything so well. The food was very tasty and they checked on us often. Very excellent....
Good ambiance but food choices are hit or miss. For lunch the salmon salad was tasty but the Cobb salad was very bland.