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Overall ratings and reviews
3.6based on all time ratings
3.7
food
3.8
service
3.6
ambience
3.2
value
Noise · Moderate
64% of people would recommend it to a friend
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vipLauraS
Dallas
3 reviews
Dined on August 12, 2017
Overall2food2service3ambience1

This place is lame and boring in every way. I know it was a 1000 point table but other 1000 point tables are great!! The bar looked a bit more happening. I would only eat here if I were staying in the hotel and too tired to go elsewhere.

D
Disappointed
Dallas
1 review
Dined on August 7, 2017
Overall2food4service4ambience2

Very disappointed to find out that Grain is closed on Mondays after having made a reservation through OpenTable and also confirming with a person at the hotel via phone on Monday, the day of our dinner. Instead, the hotel seated us in the bar which would have been okay except that there was an extremely noisy table next to us. This was an informal business dinner and even though it was informal, it was BUSINESS. The hotel should have told me immediately that they were not seating guests in the Grain restaurant instead of letting me find out upon arrival. Very embarrassing and awkward with my business guests. In addition, the wine that we chose was not available either. The server / bartender did what he could to accommodate us, but I would not recommend this restaurant to others.

OT
OpenTable Diner
Dallas
2 reviews
Dined on May 14, 2017
Overall4food4service4ambience3

We went for the Mothers Day brunch so the restaurant was a bit loud with young diners. We were surprised it was not more crowded given the proximity to several Churches. The food and service were both very good though.

OT
OpenTable Diner
Detroit
4 reviews
Dined on May 14, 2017
Overall4food4service4ambience4

Wife enjoyed herself bur a bit to pricey. With tip I paid 300 for 2 adults and 2 kids for buffet breakfast. Happy Mother.

CL
vipCasaLatitude
Orlando
58 reviews
Dined on April 29, 2017
Overall4food4service5ambience2

The restaurant was closed... (reservations were for there) ...Eric the bartender provided great service but the only option was to sit in the bar area

OT
vipOpenTable Diner
San Antonio
2 reviews
Dined on February 24, 2017
Overall2food1service1ambience2

There was no one to seat us at 6:00, had to go to the bar to find someone to seat us. I asked for dressing on the side, wasn't done and had to be corrected. The waiter recommended the short ribs, they were terrible and tough on the outside, fatty on the inside, very little meat. The food was not good tasty, we were disappointed.

AS
vipAmyS
Chicago
5 reviews
Dined on February 1, 2017
Overall1food4service1ambience4

We were there for over an hour before our food was delivered!!!

JD
vipJD46
Dallas
42 reviews
Dined on January 19, 2017
Overall4food4service5ambience5

Food was great... Service was wonderful !!!

OT
OpenTable Diner
Dallas
1 review
Dined on December 31, 2016
Overall1food1service1ambience5

Bad in every way. We made reservations and upon arrival, there was no one to greet you or seat you. There was 1 other diner. We were a party of 5. Our daughter's meal came at least 20 minutes before anyone elses. The burger and fries were both cold when arrived. He switched out the fries. The burgers were dry and flavorless. Another daughter ordered a steak with potato croquets. Her steak arrived - without any side dish. And when he brought it out, it was 3 tater tots. Our son in law ordered the short ribs with vegetables. He got 1 rib and 2 pieces of ocra. Nothing resembling the photo online. The waiter never asked if our food was ok. When the manager asked, we said it was not very good, he only offered us a complimentary glass of wine. One of the most expensive and most disappointing restaurant experiences we've had. We did wonder why we needed to make a reservation and there was only 1 other table in the restaurant. The hotel was very nice, but I would not eat here again.

OT
OpenTable Diner
Dallas
1 review
Dined on December 25, 2016
Overall3food1service2ambience3

Not worth the money. Both my wife and myself had stomach problems after this buffet meal. The staff was friendly but I was unaware of the cost from opentable upon making this reservation. Definitely not going to make a return trip to this restaurant

AW
AandW
Dallas
2 reviews
Dined on November 24, 2016
Overall5food5service5ambience5

Great Thanksgiving brunch. Love the charcuterie!!!

S
Special16
Dallas
2 reviews
Dined on November 9, 2016
Overall5food5service5ambience5

The selection of food items for lunch was appropriate, and well priced. The service was very attentive yet unobtrusive. I always try to use this venue when hosting important lunch appointments and will continue to do so in the future.

d
vipdallasdiningdivas25yrs
Dallas
166 reviews
Dined on November 3, 2016
Overall4food4service4ambience4

Enjoyed our food, service & ambiance!

JR
vipJimR
Charleston
16 reviews
Dined on September 9, 2016
Overall1food1service3ambience2

We were extremely disappointed. Not one of us ate our entire entrée. I had the short ribs that were overcooked. The grain on the plate was not edible. It tasted like it was not cooked at all. Like eating raw rice. The presentation of my entrée was a disaster.

JS
JeffS
Dallas
2 reviews
Dined on June 25, 2016
Overall5food5service5ambience5

food was excellent , service was excellent ,, mixed drinks I would not order again ,,
poor value for what was rec'd

OT
vipOpenTable Diner
Austin
5 reviews
Dined on June 8, 2016
Overall2food2service2ambience2

My party of 9 was the only table in the place for dinner. That should've been a sign, but the other places I looked at the night before weren't available. The OpenTable menu differed significantly from the menu we were actually given, which was a big disappointment. The service was painfully slow. Our food didn't arrive until more than an hour after we arrived. Given that we were the only table, I can't imagine how they serve when busier. The food was mediocre.

OT
OpenTable Diner
Dallas
1 review
Dined on May 8, 2016
Overall5food5service5ambience5

Staff was very attentive and polite. Everyone had a great sense of family and making Mother's day memorable. All the mothers felt valued.

OT
OpenTable Diner
Dallas
1 review
Dined on May 8, 2016
Overall5food5service5ambience4

Great Sunday brunch for Mother's Day! The service was excellent, the food - superb. It was not in the main restaurant, but rather in one of the conference rooms. As such, the ambiance was only adequate. You can't do much with a conference room, after all. Still, very enjoyable and very delicious. Highly recommend.

CG
CaptnGeorge
Dallas
9 reviews
Dined on March 27, 2016
Overall3food2service4ambience3

We did Easter Brunch buffet. The selection was pretty average but none of the food was as warm as it should have been. Very surprising since it was the 11:30 seating and the ballroom was nearly empty. The service was outstanding.

TA
vipTravelsALot
Dallas
7 reviews
Dined on March 27, 2016
Overall5food5service5ambience4

We went for Easter brunch and I can honestly say it was great. We got sticker shock at the price of it, but powered on because we wanted to go out for a family meal with a ton of choices. We were not disappointed. The food was great. The attention to detail on the food left me a bit stunned. As well as the service. I travel and eat out a lot and for this to be a holiday, it was the best service I have ever received at any restaurant. It was held in the ballroom to accommodate the size of the crowd, but it still felt intimate and like a family dinner. We were so full we did not eat the rest of the day! I have asked my husband if we can come again for Mother's Day. This is a gem in the city!

OT
OpenTable Diner
Dallas
3 reviews
Dined on March 15, 2016
Overall5food5service5ambience5

Tuesday evening was not busy and didn't really need reservation. Dinner rolls were addicting and likely one of the best tasting ever. Wife's Flat Iron was delicious and perfectly cooked, also enjoyed by our 9 yo daughter. My roasted chicken was served piping hot, moist and well-seasoned. The sides were also very tasty. We also both enjoyed one of their custom cocktails. When we were initially seated, the lobby was still bustling and it was a bit noisy but they eventually left. Overall, very great experience and will do it again.

OT
OpenTable Diner
Dallas
2 reviews
Dined on February 13, 2016
Overall4food4service4ambience3

when I originally made the reservation I didn't realize it was inside a hotel-so was a little skeptical when I found out it was, but overall very good.

OT
OpenTable Diner
Dallas
1 review
Dined on December 25, 2015
Overall2food2service2ambience2

Went for Christmas brunch. Thought food was average at best.

OT
vipOpenTable Diner
Dallas
12 reviews
Dined on November 26, 2015
Overall2food2service4ambience2

My family enjoys going out on Thanksgiving day. We always choose a hotel with a buffet that offers many options. We were greatly underwhelmed with what Grain had to offer.
The positives:
-Good service
-Wonderful prime rib and turkey
-Great sweet potato casserole
-The make your own wedge salad station was a quirky idea that was trying to capitalize upon a trend. Not sure that it worked, but points for trying.

The negatives (there were many):
-When I inquired with a manager about where the breakfast items and seafood were (staples of nice hotel buffets), he was snappy with me and didn't seem to care about what had been advertised.
-Other than the wedge salad and a strange green salad with beets, there weren't really any other salad options. Again, a real hotel buffet offers multiple salad options.
The ham was too sweet and parts were a little dry.
-The butternut squash soup had a very powerful taste that was one-note. The oversized croutons that were served with the soup were impossible to bite into. Even once we tried soaking them in the soup, they were very hard to eat.
-The mashed potatoes were dry and did not look particularly appetizing.
-No breakfast items (bacon, pastries, etc.)
-No seafood (in particular, shrimp and oysters should be a staple of these buffets)
-The desserts were limited to pumpkin pie, cheesecake, and strawberry shortcake (the cake was tough and it is just an odd dessert for Thanksgiving). There could be one other that I am forgetting. I had the cheesecake and it was forgettable. No pecan pie!
-Music was piped in, but there was nothing live (pianist, trio, strings, etc.).
-At approx. $48 person, the price was quite high for what was offered. These buffets are never cheap, but they typically offer a great variety.
-The experience did not feel special. It seemed little different than what I would expect on a regular day. Very disappointing.

JY
vipJessYams
Austin
12 reviews
Dined on September 26, 2015
Overall1food1service1ambience3

I was lured here with the 1000 point table. The hotel had a wedding reception that obviously took all their good staff. We were helped (sparingly) by the manager and the hostess. SLOW service and bad, overpriced food. My bf's steak was served over six pieces of asparagus that wasn't cooked well at all and a sauce botched so bad he had to request a clean plate. My roasted chicken was obviously roasted days ago and served so dry I wanted butter to dip it in just to choke it down. Never again.

L
vipLocaldude
Dallas
54 reviews
Dined on June 22, 2015
Overall5food5service5ambience5

Grain is located in the Hilton Park Cities hotel. The food was unexpectedly excellent, as was the service! we live locally and we've added this to our rotation of strong restaurants.

S
vipShayken
Atlanta
78 reviews
Dined on May 31, 2015
Overall3food4service4ambience3

Eddy was great

b
vipbjhataway
Kansas City
32 reviews
Dined on May 30, 2015
Overall5food5service5ambience5

This hotel restaurant exceeds all expectations. Our dinners were excellent....short rib and red fish. The service is simply exceptional at breakfast, lunch and dinner.

AD
AnniversaryDinner
Dallas
38 reviews
Dined on April 5, 2015
Overall5food5service2ambience5

Everything went well while we were there. It is after the fact. Once we got home I received a phone from the manager telling me that my receipt wasn't signed and no credit card had used to pay for the meal. Problem was I had my copy with an authorizing number. When I double checked my Amex account on Monday the base charge was there but the tip was missing. There was some family who made a scene and complained about the service, food and in general left without paying. I am thinking I was tagged instead of them by mistake. We will rethink about returning next year for Easter brunch.

g
vipgselle
Dallas
65 reviews
Dined on February 14, 2015
Overall3food4service3ambience2

While the decor w attractive and chic, the food and service left a lot to be desired. The restaurant was not busy on a Saturday night, so there was no excuse for inattentive and sporadic service. My scallops were flavorful, but the risotto underlay was very nondescript.

Dessert was certainly something not prepared fresh in the kitchen.

JK
vipJamesK
Dallas
44 reviews
Dined on February 3, 2015
Overall4food4service3ambience4

A quiet place to have lunch and be able to visit with the parties at the table. Small portions were available as an option.

B
Buddy
Dallas
15 reviews
Dined on January 21, 2015
Overall3food3service3ambience3

The food was good, but not exceptional. The red fish was much better than the corn that it was served over. We were disappointed that with the name of Grain, there weren't better, and warm, breads served. The dessert selection, most bought from the outside, was also disappointing.

M
vipMaxwellhouse
Dallas
34 reviews
Dined on January 15, 2015
Overall3food2service3ambience3

Knowing this restaurant was attached to a mid star hotel, we did not have high expectations. My husband and I just wanted to enjoy a quiet meal. Our appetizers were delicious, my husband had the crab cakes and I the quinoa salad. The disappointment started with our main meal: fried quail and grilled bass. My husbands meal consisted of 2 whole quail over grits but the batter wasnt seasoned very well with little meat to enjoy. He picked around at it hoping to find something substantial...the plate was a mess once he was done! My bass on mushroom risotto was very dry, it needed a sauce. To finish off the disappointment our creme brulee was runny :( Definitley not worth what we paid for it, sorry !

C
Cricket
Dallas
1 review
Dined on December 31, 2014
Overall1food1service5ambience4

The service was excellent. Our server was attentive and quick to respond. The dining room was comfortable and stylish, but did have a "hotel" feel with the breakfast buffet adjacent to the dining room. The menu sounds fun in a Texas kinda of way, but the food did not meet our expectations. For starters, we had crab cake salads. The vinaigrette was very nice, but the crab cakes were heavy and doughy, not edible. Our entree choices, filet and bass, did not change the direction of dinner. The bass was dry, risotto pasty, and the filet was asked to be cooked rare and it came out well. The vegetables had been cooked so long it was hard to tell what they were. Unfortunately, dessert wasn't any better....we only ate the ice cream. On the positive side, after dinner we moved to the bar/lounge area. This area was casual and great for a drink, conversation and to catch a glimpse of the game.

D
vipDomingo
Dallas
6 reviews
Dined on December 27, 2014
Overall2food3service3ambience4

We arrived around 6pm and hardly any sign of operation than the bar.
It could be the Holidays, but not having scallops or shrimps available is unbelievable in view of their very limited menu. Even with the items they had they didn't do a good job.
If I have time I wouldn't come back even I stay in the very same hotel

KC
KristinC
Dallas
7 reviews
Dined on December 25, 2014
Overall1food1service1ambience3

Went for Christmas Brunch and there was no food left. They made us wait more than 30 minutes past our reservation time, then no food? No one would help out either. RIDICULOUS.

C
vipCanapes45
San Francisco
63 reviews
Dined on December 25, 2014
Overall1food1service4ambience1

Christmas Day brunch was a complete joke and expensive. Server was great Food was just awful

K
Kathryn
San Francisco
2 reviews
Dined on December 25, 2014
Overall3food2service5ambience3

the food had been sitting out look long and they weren't bringing fresh food out

r
rec1948
Dallas
6 reviews
Dined on December 25, 2014
Overall3food5service4ambience1

Some food good many not up to standards. Room was awful with too bright lighting and noisy. So not sure if regular restaurant has the same problem with food.

m
mike
Dallas
2 reviews
Dined on November 27, 2014
Overall5food5service5ambience5

Grain's holiday brunches are always well prepared and seasoned to perfection. Grain takes great pride in the food that they prepare and serve. You may even get a visit from the head chef at your table. We tried Grain several years ago and have been returning every year for their holiday brunches. Everyone in our party enjoys the food and the staff is attentive to your needs. The noise level is low so you can enjoy your conversations while you dine.

FAQs

Grain - Hilton Park Cities is rated 3.6 stars by 81 OpenTable diners.