Glowbal

4.3
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1791 Reviews
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CAN$30 and under
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Contemporary American
Glowbal is the namesake and flagship restaurant of Glowbal Restaurant Group. Located in Vancouver’s newest architectural landmark, TELUS Garden. This West Coast menu features a large selection of steaks, seafood, and pastas. Gluten and Vegetarian friendly.
What 1791 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.3
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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OT
San Francisco
2 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Great food. Good pricing for the level of restaurant it is. Recommend trying the oysters. They are pretty good. Extensive wine list. Bottle of wine at decent prices.

OT
Vancouver
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Service was fantastic. David went above and beyond to ensure our experience was amazing start to finish!

Glowbal
Responded 2 days ago

Dear guest, Thank you so much for your five star review. David is a very passionate and attentive server and we are pleased to hear that you enjoyed your experience with him. Please join us again soon and ask to be seated in his section! If you have any inquiries regarding future reservations I would be happy to personally assist you, my email is guestservices@glowbal.ca Sincerely, Ayushi Minhas Guest Services Manager

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RY
1 review
Dined 3 days ago
Overall 3food 2service 3ambience 5

Food was tasteless, service couldn’t be slower. Twice at the restaurant now and wouldn’t go back or recommend.

ES
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Great food, lively athmosphere and very interesting to see the kitchen staff prepare your dish efficiently

OT
1 review
Dined 4 days ago
Overall 4food 4service 5ambience 3

Good food....great service....sat upstairs and basically had the whole floor to ourselves...quiet but nice.

MS
Montreal
4 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Great food! Amazing service

Glowbal
Responded 3 days ago

Dear Mary, Thank you so much for your review and giving us 5 stars! We are always grateful when we hear that our guests are leaving completely satisfied. Please join us again in the near future. For reservations we can be reached at guestservices@glowbal.ca or by phone at 604 602 0835 Sincerely, Ayushi Minhas Guest Relations Manager

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OT
Montreal
1 review
Dined 4 days ago
Overall 4food 3service 5ambience 4

Service was great, Drinks were terrible.

OT
Cambridge
5 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Excellent from start to finish ! Zak our server was very helpful and friendly , food was outstanding and we thoroughly enjoyed our evening M

Glowbal
Responded 2 days ago

Dear guest, Thank you for the five star review! We are thrilled that Zak made your experience all the more better. He is certainly one of our top servers and will be pleased to hear your kind words. Please ask to be seated in his section on your next visit. If you have any inquiries regarding future reservations I would be happy to personally assist you, my email is guestservices@glowbal.ca Sincerely, Ayushi Minhas Guest Services Manager

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c
Vancouver
1 review
Dined on September 8, 2019
Overall 2food 2service 2ambience 2

We were seated in a very poor table and location. Quite an embarrassment to my Australian friends.
The Beets Salad I have ordered was the worst salad I have ever had in my entire life. It's not worth the value. The waitress forgot to serve my order for hot water with a slice of lemon. Very disappointed !!! Will certainly not recommend this restaurant and share around from this bad dining experience.

Glowbal
Responded 3 days ago

Dear Chow, Thank you for taking the time to review your experience at Glowbal. We're always appreciative of any feedback as it is the best way for us to learn. I am truly sorry we did not deliver to your expectations as this is not customary to our service standards. I will pass the comments on to the Chef and his brigade to follow up and ensure that everything is on point with the food. Sincerely, Ayushi Minhas Guest Relations Manager

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B
Vancouver
4 reviews
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

Totally excellent all aspects. Nice atmosphere, very attentive, friendly, and knowledgeable staff. Excellent food from start to finish. Server Declan was great. Definitely will return.

Glowbal
Responded 6 days ago

Dear valued guest, Thank you so much for your review and for giving us 5 stars! I will be sure to pass your kind words along to Declan and the rest of our management team. We are very happy to hear that you had an excellent experience. For future reservations or inquires, please contact us at guestservices@glowbal.ca or by phone at 604 602 0835 Best Regards, Ayushi Minhas Guest Relations Manager

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SK
Vancouver
1 review
Dined on September 7, 2019
Overall 4food 3service 4ambience 4

Our server Devon was very professional, courteous and friendly. Always smiling - which was nice. Informing us what the specials of the day was when we were seated. Very prompt with service and had a good attitude.

Glowbal
Responded 6 days ago

Dear Sharon, Thank you so much for your review and showing appreciation for Devon's service. I will be sure to pass along your kind words to him and the rest of the management team. I'm glad you enjoyed your experience at Glowbal and hope that you join us again in the near future. For inquiries or reservations, we can be reached at guestservices@glowbal.ca or by phone at 604 602 0835 Best Regards, Ayushi Minhas Guest Relations Manager

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KN
Hawaii
3 reviews
Dined on September 7, 2019
Overall 1food 1service 1ambience 3

Service was slow and food wasn't good. With a high bill it was really a bad experience.

Glowbal
Responded on September 8, 2019

Dear Kevin, Thank you for your honest review. I’m very sorry to hear that your dining experience was not up to the usual Glowbal standard. I have passed your feedback along to my General Manager, and we would love more information regarding your meal with us. If you would be kind enough to email me details at guestservices@glowbal.ca, we will be sure to follow up. Sincerely, Shaneece Guest Services Supervisor

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OT
Vancouver
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Our server, Angelina was lovely; she was knowledgeable of the menu and provided excellent hospitality. The food was absolutely incredible and cooked to perfection. I celebrated my birthday here and have done so for two years now. I don’t write reviews often, but I felt that this praise was necessary. Thank you, Glowbal!

Glowbal
Responded on September 8, 2019

Dear Guest, Thank you for taking the time to review Glowbal. I’m pleased to hear you enjoyed your birthday with us again! I will be sure to pass along your kind words to Angelina, as well as our Head Chef, both will be so happy to hear they were able to make your experience with us extra special. If you have any inquiries regarding future reservations I would be happy to assist, my email is guestservices@glowbal.ca. I look forward to seeing you again, Shaneece Guest Services Supervisor

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OT
Seattle
4 reviews
Dined on September 3, 2019
Overall 5food 5service 5ambience 5

We had an incredible anniversary dinner at Glowbal. Our server was excellent, very engaging and knowledgeable.

The food was outstanding. The crab cakes are the best I have ever had. I will return many times just for the crab cakes. All other choices were excellent as well.

As it was our anniversary, they surprised us with a glass of champagne to celebrate as well as a plate of desert goodies to finish off the evening.

This was our first visit to Glowbal but we will be back manu times!

Glowbal
Responded on September 8, 2019

Dear Guest, Thank you very much for your review. I’m so happy to hear you enjoyed your dining experience with us, especially the crab cakes! I will be sure to pass the information given to our Management Team, everyone will be so pleased we were able to make your anniversary extra special. If you have any inquiries regarding future reservations I would be happy to assist, I can be reached at guestservices@glowbal.ca. We look forward to seeing you again, Shaneece Guest Services Supervisor

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OT
Vancouver
2 reviews
Dined on September 1, 2019
Overall 3food 2service 4ambience 4

Great experience but Halibut was overlooked. Most restaurants do not do a good job with halibut. I asked before I ordered and waiter said yes they do a great job. Sauce and vegetables mixed with the fish mitigated somewhat!!

Glowbal
Responded 6 days ago

Dear valued guest, Thank you for taking the time to review Glowbal. As it is nearing the end of Halibut season, your feedback really helps us improve and perfect our dishes to meet our guests' standards. I will be sure to pass your input along to the chefs and hope that you join us again in the near future. Sincerely, Ayushi Minhas Guest Relations Manager

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AB
Vancouver
1 review
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

Celebrated our anniversary at Global (35th). Everyone was superb and the food was outstanding. Overall a great and memorable experience

Glowbal
Responded on September 8, 2019

Dear Alex, Thank you for taking the time to review Glowbal. I’m very pleased to hear that you enjoyed your dining experience with us, and congratulations on your 35th anniversary! I will be sure to pass along your kind words to the Management Team. I hope we can host you again soon. Sincerely, Shaneece Guest Services Supervisor

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AB
Vancouver
19 reviews
Dined on August 31, 2019
Overall 4food 5service 3ambience 5

It seemed when we were seated, there was a miscommunication between servers, as to who was to be serving our table. We did wait for several minutes before a server came to get us waters and let us know our server will be right over. We waited a few more minutes before being approached by our server. The restaurant was steady, but not to the point of being "busy". It appeared our server was a bit behind, so the manager stepped in to take our order and help take care of us. Once we had ordered our meals, everything after that flowed very smoothly. Food and drinks were excellent and we did have a great experience in the end.

Glowbal
Responded 6 days ago

Dear Andrew, Thank you for sending us this review detailing your experience. I would like to apologize on behalf of the team for the miscommunication that occurred which caused the delay in your service. We will certainly reinforce to all servers and staff the importance of urgency and asking for help if they are falling behind. We hope to see you again in the near future and give you an incredible experience from start to finish. Sincerely, Ayushi Minhas Guest Relations Manager

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KW
Atlantic City
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Inappropriate and loud music choice for this type of dining experience. Server said owner has been doing this for years, so little hope of changing their idea about the music. Too bad. Everything else was great

Glowbal
Responded 2 days ago

Dear Dave, Thank you for taking the time to review Glowbal. I would like to assure you that our owner certainly does not recommend or validate playing 'inappropriate' music at any of his establishments. I have passed your feedback along to our GM Franklin so that we can improve on this oversight as soon as possible. I hope we are given another chance to host you and your guests again in the future. Sincerely, Ayushi Minhas Guest Relations Manager

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DC
Toronto
38 reviews
Dined on August 31, 2019
Overall 5food 5service 4ambience 4

Went for lunch and I was pleasantly surprised by flavour of the food. Their paella was great!

Glowbal
Responded 6 days ago

Dear DeeCee, Thank you for taking the time to review Glowbal and giving us 5 stars! We will be sure to pass along your kind words to the chefs. The paella is an excellent choice and a very popular at our restaurant. For future reservations or inquires, please contact us at guestservices@glowbal.ca or by phone at 604 602 0835 Best Regards, Ayushi Minhas Guest Relations Manager

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AA
Vancouver
3 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Took my nephews and niece for a back-to-school lunch on Saturday. I've been raving about the Ultimate Burger, but it wasn't on the brunch menu. Our waitress, Naomi, was so understanding that the kids wanted to try the burger and took it upon herself to ask the chef. She was efficient, competent, and a great people person. The complimentary berry smoothies and mini donuts were such a nice touch, and the kids and myself left content and very full. The food was great as always, but Naomi made it such better experience for the kids.

Glowbal
Responded 6 days ago

Dear valued guest, Thank you so much for taking the time to review Glowbal and giving us five stars! We are always more than happy to accommodate our guests' requests. The ultimate burger is an excellent choice and we are so glad that your nephews and yourself enjoyed the meal. I will be sure to pass along your kind words to Naomi! For future reservations or inquires, please contact us at guestservices@glowbal.ca or by phone at 604 602 0835 Best Regards, Ayushi Minhas, Guest Relations Manager

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OT
Vancouver
8 reviews
Dined on August 30, 2019
Overall 3food 4service 3ambience 3

Great food, friendly service.

DD
1 review
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

Amazing presentation of dishes and so delicious. Staff are gracious and very professional - just enough attention.

Glowbal
Responded 6 days ago

Dear Dale, Thank you so much for your review and giving us 5 stars! We are always grateful when we hear that our guests are leaving completely satisfied. Please join us again in the near future. For reservations we can be reached at guestservices@glowbal.ca or by phone at 604 602 0835 Sincerely, Ayushi Minhas Guest Services Manager

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JW
Seattle
1 review
Dined on August 29, 2019
Overall 5food 4service 5ambience 4

Great experience at Glowbal. Excellent meal, ambiance and friendly staff.

SM
Toronto
4 reviews
Dined on August 29, 2019
Overall 4food 4service 4ambience 5

Sitting outside on the heated patio was lovely. My sister and I both had sable fish which was delicious. My daughter had the tenderloin . Food was quite good . Recommend this restaurant

Glowbal
Responded 6 days ago

Dear Susan, Thank you for taking the time to review Glowbal. We are very happy to hear that you had a great experience with your family. Both the sable fish and the tenderloin are excellent choices! If you need any assistance with future reservations you can reach us at guestservices@glowbal.ca or by phone at 604 602 0835 Sincerely, Ayushi Minhas Guest Services Manager

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f
Tampa
21 reviews
Dined on August 28, 2019
Overall 4food 4service 4ambience 4

On vacation in Vancouver and Glowbal was recommended by our hotel. Very good food in a beautiful building with a pleasant patio. Good service and nice atmosphere.

Glowbal
Responded 6 days ago

Dear Flarobyn, Thank you so much for giving us your kind review. We are delighted to hear that you had a great experience at your first time at Glowbal. If you have any questions or inquiries about future reservations, I would be more than glad to assist. I can be reached at guestservices@glowbal.ca or by phone at 604 602 0835 Sincerely, Ayushi Minhas Guest Relations Manager

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OT
New York Area
1 review
Dined on August 27, 2019
Overall 5food 5service 5ambience 5

It was my wife’s Birthday and we ( my wife an two kids) celebrated by going to Glowball. The overall experience was excellent. The waitress was polite , attentive and knowledgeable. Her demeanor was excellent and made us feel very welcomed. The food from drinks. Appetizers to the main meal were outstanding. I enjoyed the Lobster paella while my wife had the halibut which was very fresh and delicious. My son really enjoyed his truffled spaghetti and meatballs while my daughter loved her burger.
The atmosphere was warm and welcoming and the staff was always making sure we were happy.
I would highly recommend Glowball for any occasion. We will definitely be going back

Glowbal
Responded on September 1, 2019

Dear Guest, Thank you so much for taking the time to review Glowbal. We are so happy to hear that you and your family had a wonderful experience celebrating your wife’s birthday. Excellent choice on the variety of dishes ordered! If you have any questions or inquiries about future reservations, I would be more than glad to assist. I can be reached at guestservices@glowbal.ca or by phone at 604 602 0835 Sincerely, Ayushi Minhas Guest Services Manager

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d
Vancouver
1 review
Dined on August 26, 2019
Overall 5food 5service 5ambience 5

Birthday lunch

V
Orlando
7 reviews
Dined on August 25, 2019
Overall 5food 4service 5ambience 4

This was our second visit in a couple of days, it was very close to our hotel. This time it was much better and we enjoyed it a lot more. Perhaps we chose better food options as well. All in all I would recommend it based upon this experience.

Glowbal
Responded on August 31, 2019

Dear Guest, Thank you for your review. I am very pleased that your second visit was able to make up for your first experience with us. I hope that your trip to Vancouver was wonderful, and I that you join us again on your next visit to the city. Sincerely, Shaneece Guest Services Supervisor

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OT
Vancouver
2 reviews
Dined on August 25, 2019
Overall 5food 5service 5ambience 5

Amazing happy hour experience!

K
Vancouver
1 review
Dined on August 24, 2019
Overall 2food 1service 2ambience 3

We found the food underwhelming. The pasta arrived cold, condiments requested were not provided and it took a considerable amount of time to find our server to alert her to these issues. This is a place better suited to having a few drinks at. There are way better places to have dinner.

Glowbal
Responded on August 31, 2019

Dear Katarina, Thank you for taking the time to review Glowbal. I am very sorry to hear you did not enjoy your dining experience with us. I have passed along your feedback to our General Manager, as well as our Head Chef and they will be following up with all teams to ensure this does not occur again. I would love more information regarding your meal, if you would be kind enough to email me at guestservices@glowbal.ca. Sincerely, Shaneece Guest Services Supervisor

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GC
1 review
Dined on August 24, 2019
Overall 1food 1service 3ambience 2

I gotta say I have been going to Glowbal for some time and this was my worst experience. My Tomahawk steak was full of fat and overcooked. Our appies where OK as a whole and since the steak was not good when it came down to desert we wanted to order a couple items, the manager provided some deserts on the house which i appreciated but the deserts where ones i didn't like and wouldn't have chosen for myself and my wife.

I won't be coming back to Glowbal that's for sure

Glowbal
Responded on August 31, 2019

Hi George, Thank you very much for your review. I’m very sorry to hear that your dining experience was not up to the usual Glowbal standard. I have looked up your reservation details and have passed along your feedback to our General Manager, Franklin. He would like to personally follow up with you, if you would be kind enough to email me with your details, he will be in touch. I can be reached at guestservices@glowbal.ca. Sincerely, Shaneece Guest Services Supervisor

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BF
Vancouver
6 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Went for my husbands birthday before we went to bc lions game. Always heard about it but so glad we went. Greet patio and staff very friendly. My sisters wanted some spicy margaritas and the bartenders were able to make a great one for them. Can’t wait to come back.

Glowbal
Responded on August 31, 2019

Dear Guest, Thank you very much for your review. I am very pleased to hear that you and your guests enjoyed your experience with us. I hope your husband enjoyed his birthday at the game, and I am happy our bartenders were able to accommodate your requests. If you have any inquiries regarding future reservations with us I would be happy to assist, my email is guestservices@glowbal.ca. I hope to you join us again soon, Shaneece Guest Services Supervisor

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RC
1 review
Dined on August 23, 2019
Overall 4food 2service 4ambience 4

Special - fish was full of bones

My guest was not pleased.

Glowbal
Responded on August 25, 2019

Dear Ryan, Thank you for your review. I’m very sorry that your guest did not enjoy their meal with us. I have passed this along to our Head Chef and he will be following up with his team to ensure this does not occur again. We would love more information regarding your experience with us. If you would be kind enough to email me at guestservices@glowbal.ca. I look forward to hearing from you. Sincerely, Shaneece Guest Services Supervisor

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C
Vancouver
88 reviews
Dined on August 22, 2019
Overall 4food 4service 3ambience 4

The Hostess was very nice and accommodated our request to be seated on the patio. We waited a while to place our dink order. We mentioned we were celebrating our August Birthdays. The food was delicious. Service was good but it was a bit disappointing there was no effort to even provide 1 tiny dessert to commemorate the special occasion for our get together. Other than that we enjoyed the night and will return.

Glowbal
Responded on August 25, 2019

Dear Cindy, Thank you for your review. I’m pleased to hear that you enjoyed your overall experience with us, although I do apologize your birthdays were not recognized as they should have been. I hope we are given another chance to host you and your guests again in the future. If you have any further feedback I would love to hear from you, my email is guestservices@glowbal.ca. Sincerely, Shaneece Guest Services Supervisor

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V
Orlando
7 reviews
Dined on August 22, 2019
Overall 3food 3service 3ambience 3

Pretty average place recommended by our hotel. We sat inside near the fireplace. The seafood plater was decent, the rest of the food was average. Service was good.

OT
Vancouver
1 review
Dined on August 22, 2019
Overall 2food 1service 2ambience 4

food was quite bad for the price. not much taste not flavor

LB
Las Vegas
1 review
Dined on August 21, 2019
Overall 5food 5service 4ambience 4

Birthday weent great, food is great , desert only i dont like.

K
Vancouver
11 reviews
Dined on August 21, 2019
Overall 3food 2service 3ambience 4

We came here and tried it out again because we were given a gift card to make up for the last time we ate there (that wasn’t the greatest experience). This time it also fell short. First of all, the tuna fish tasted off to me and I didn’t like it. So I sent it back and ordered their avocado toast instead. The manager actually is the one who came out to tell me that it was fine and that him and the chef tasted it and there was nothing wrong with it. He did kind of make me feel as though I did something wrong. But then just before he left he said he only brought it up so I didn’t feel like I was going to get sick.

When I was eating the avocado toast I chewed on a piece of stem they wasn’t removed from the avocado (which felt like chewing on a tooth). I just politely told the server to tell the staff to remove those before serving it to others. Then the manager came out again and questioned me on it, asking me if I had instead chewed on an olive pit which was not even in my dish.

Both items were removed from my bill, which was nice, I just wish that I wasn’t treated like I didn’t know what I was taking about. I’ve been in the serving industry for over 10 years and no matter what, I would make the customer feel respected and above all happy, regardless if it was their fault or not. Happy customers will always return!

E
1 review
Dined on August 21, 2019
Overall 4food 4service 4ambience 4

Nice Restaurant. A little pricey though.
Thank you

T
1 review
Dined on August 20, 2019
Overall 4food 5service 5ambience 4

We had an amazing experience at Glowbal. The service was excellent, informative and helpful without being overbearing. Food was incredible and the only change recommendation would be to provide just a little more space between tables. Sacrificing 5% seating capacity would improve the experience exponentially.

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