Waited 30 mins and food was cold. There were only 3 other people seated so it wasn't busy. Very unhappy with the service.
Seat yourself restaurant...why have to book a reservation...no wait staff or hostess around? Bartender had to get a waitress out to us. Slow service, incorrect order.
A really nice find. I opted for dinner here because I wanted to enjoy a jazz group performing there as part of the New Brunswick Jazz Project. While I could have just enjoyed the music from the bar, my friend and I were really glad we opted for dinner. I had the scallops, which were cooked perfectly and set atop a really delicious faro risotto...to die for!! My friend had the brisket, which was hands down the best brisket that I have ever tried. Really great food!! Where this restaurant fell down, was the service. We were glad that we had planned to be there for 3 hours as it took every bit of that time to get from drinks to check. If we weren't there for the music, this would have been unacceptable. But we are planning to go back...the food was just that good.
This was the first time we visited this restaurant, and it was very disappointing and we would not return. From the time we arrived-and there was no manager or greeter so we didn't know where to go - till the time a waiter different than ours handed us our check without a word or eye contact and walked away, it was not very pleasant.
When we arrived there was one other diner in the room, yet it took forever for our server to get to us then come back for a drink orders. We decided to order drinks and or meal the same time. It was at least 10 minutes before our starters arrived, before our drinks. We sent the starters back and waited another five minutes for the drinks to arrive. By the time we were eating our meals, I think there were a total of five other people in the room, and the service was terrible.
A small point but an irksome one: our server was pleasant enough but kept referring to us repeatedly as "you guys." We are both 67 though it's nice to have a friendly server that terminology always rubs me the wrong way.
Mickey the bartender was excellent. Great stop.
Server was excellent. Very attentive to food already in our party.
Good was good
The food was meh. I did not care for the okra and corn side. The Cajun seasoning on the steak was too heavy. The risotto appetizer did not mention that these were actually fried risotto balls.
There for a birthday with a pretty finicky wife ;) and she and i were duly impressed. Our waitress Michelle was attentive and fun. The drinks were tasty and the food delicious. Michelle then hit it out of the park when she presented my wife with a beautifully chocolate inscribed personal birthday desert. We wouldn't hesitate going back when we are in the neighborhood.
Live band and excellent food.
The food was good but a bit overpriced. The dining area was very nice. Overall nice experience just overpriced for the quality of meal/service.
Looked forward to trying the Glass Woods - overall food was good and preparation times were relatively short. I was surprised at the overall customer service though - had to track down a server to be seated, and had to ask to check in for the reservation when it was almost overlooked. Hope this area improves for the next time I visit.
This is our first visit to this hotel restaurant and it was most enjoyable.
Saw this 1000 point restaurant and made reservations for after the NJSO concert Sunday.
Lobster mac and cheese had lots of lobster in it.
Although this is a hotel restaurant, it should not be overlooked. Reservations are usually 1,000 points and the food and service are both great!
This is actually not a bad place food-wise; but as far as the service goes, this place is inconsistent with its service. One night you might come in and have someone stay on top of your service and the next you'll have someone disappear on you for large chunks of time. We experienced the latter even though the restaurant wasn't busy.
Another thing to note is that the menu is very limited. I get that it's a hotel restaurant, but having a new special per week to choose from might be a nice change of pace.