We have dined at Girasole many times. Since, for us, it was always a five star review, I was alarmed at all the one star reviews on Open Table, but decided to give them another try. It's so convenient and good. We had to be at the Academy of Music before 7:25p. The food is still wonderful. The service not so much. It's not that the service is bad. There are just not enough servers. I saw a bartender, a bus boy and a waiter and the place was packed. We waited for a long time for drinks and bread. Dinner was great if somewhat late.However, everything took so long that we didn't have time for coffee or dessert. We eventually puts our coats on and stood to get the check. I understand everything is cooked when ordered. All that is good. Get some more wait staff and the greater part of the problems would be solved.
We always enjoy our meals at Girasole. The food and the service are wonderful. It is our preferred dinner spot when we are attending the Symphony at Kimmel Center.
Good food, nice service, pleasant atmosphere. Very quiet during the week, when the restaurant was quite empty.
Girasole was a great date night restaurant! With their authentic and traditional Italian cuisine, their hospitality, and cozy atmosphere it definitely made me feel like I was in Italy! Not only that, but the food was amazing! Every bite made gave me the feeling of home and my grandmothers cooking. The staff also were very friendly and were constantly making sure we were pleased and satisfied with everything. I definitely would recommend it.
Very friendly staff, excellent service,
food was very good. portion of pasta was weak which is surprising at an Italian restaurant and pasta is cheap
Don't bother. I made a reservation for my boyfriend and I to eat here for my birthday. We arrived 10 minutes early. When we walked in there was no hostess/host or seating area, just a bartender and a crowded bar. She asked if we had a reservation and for how many. She told us it would be a bit of a wait for a table and to have a seat at the bar (there were no empty seats). We thought, "okay, we're a little early. Maybe they aren't quite ready for us yet." So we stood by the door and waited. And waited. And waited some more. After 45 minutes of waiting and not even being acknowledged by the staff, a larger group got up to leave. A woman from the group said to us that they'd been there for 2 hours and never got their food. We took that as the last straw and walked out. We called anther restaurant and had a wonderful experience there. Again, do not waste your time at Girasole.
We had a 7 p.m. reservation and 8:30 theatre curtain. We didn't get seated until 8 p.m. and eventually had to basically almost trip someone to get an order of some food. Not until seconds before we got our pasta order was bread delivered to the table and this was after they said they couldn't get us any food as there wasn't time. If they were having a problem they should have informed us when we arrived that they were short staffed or whatever else the problem was giving us the opportunity to make other arrangements. People seated before us were still waiting for their meals when we left. I will neither recommend the place nor ever return.
Overall good, very noisy and understaffed for the crowd.
Arrived at 6:15, ordered at 6:45, food arrived at 8:30. Ok, a long wait on a packed Saturday night is understandable. BUT THEY ONLY TOOK ONE DRINK ORDER while we waited. Awful, slow, service and I would not go back. The rest of my 10 person party felt the same.