Dinner: Sunday - Thursday: 5:00pm - 10:00pm, Friday & Saturday: 5:00pm - 11:00pm
Gino's East River North features three floors of dining space to fit your needs. Our third floor is well equipped to handle a wide variety of events.View Private Dining Details
We are loyal Gino’s customers and were disappointed in our last few visits. Things were great just the way they were & not sure why the business feels the need to fix what isn’t broken. In our last visit the pizza was luke warm, found they no longer offer thin options for lighter eaters like kids, and switched to Pepsi products just to name a few. It seems as franchises increase quality and consistency are going down. It’s no longer a highly anticipated yummy meal as quality and consistency of offerings is up for grabs. Disappointing to say the least.
I was nervous after reading other reviews but we had a great experience. The waitress and the guy who brought our food were both very nice. Our pizza was great and the harvest salad was delicious.
Everything was fine except out pizza was served Lukewarm. Not the way you want to enjoy pan pizza especially when bringing an out of town guest who has never had Chicago pizza.
We were in Chicago for the weekend with family that had never been to the city. Gino's East has a great vibe with all of the writing on the tables and the walls, phenomenal pizza, extra crispy mozzarella sticks and great cocktails and beer!!
Had been quite a few years since I'd eaten here. Brought two friends to Chicago for their first visit and wanted to treat them to "Chicago deep dish" pizza. Our pizza was luke warm and the crust was tough to eat and not at all like the nice crust usually on a deep dish pizza. The salad and beverages were fine.
We ate at the LaSalle location. The 2 deep dish pies we had came to the table quick but the cheese was not melted and the sauce not hot while the crust was charred. We understand they changed their cooking time by speeding up delivery from 45 minutes from the order to 30 minutes. Ours came out faster but the quality suffered. Seems it was cooked faster at a higher temperature. Suggest they go back to the original cooking process .
Reservations for 5:45 pm and seated quickly upon arrival, friendly staff and pizza was delicious, will definitely go back!
Our server Amber was great.
Food was great, the service was great. had drinks in the bar before going upstairs to watch the Comedy Club. I love the old building and its looks...beams bricks really neat. got our Pizza quickly at the table in the Comedy Club. the show.....not so great. Jokes were a little lame, but found a few to laugh at. Comedy Clubs are hit or miss as far as talent goes...but we still had a great time.
Overall the pizza provided an authentic Chicago deep dish experience. The staff was very friendly and willing to turn the TVs to the University of Iowa game for us. I would highly recommend this restaurant.
We ordered half-supreme with pepperoni and half-buffalo chicken DEePAF. They brought half-veggie (no pepperoni to be found in it) and half-Chicago spice., no DEEPAF, no extra cheese. We have no time to wait for a change order and are what they brought. They also did not give me back the credit card I used for payment! After an extensive search with flash lights it was found in a recycling bin near the cash register. I regret I left a tip. Will never return.
Some of the great pizza in Chicago; a must go for out of towners
Good pizza. Less crowded than the original location
Disappointed in service and quality of food. Calamari appetizer was overly breaded. Salads were okay and had deep dish pizza with ground beef, mushrooms, and garlic that was fair. Service was lacking as each course was served on top of each other. Was half done with appetizer when salad was served. Was about a third done with salad when pizza came out. As the pizza is suppose to take 20 minutes plus to br received, our server didn’t time orders correctly and didn’t seem to care about the issue.
Delicious pizza and good service. We were there on a Wednesday and had Lyric tickets and they accommodated our timeline with no problem (our spinach + mushroom 12” pan pizza took only 25 minutes). The kale Caesar salad was terrific. And $4 glasses of decent wine - can’t beat that. Great time for an anniversary.
Had a great time at Ginos. Wonderful service, fun atmosphere, got right in with our reservation. Will come back again!
I know it takes a long time for this pizza but we waited 80 minutes from the time we ordered to the time our pizza was delivered.
Post marathon pizza!!! It was busy so service and food were a bit slow, however the deep dish pizza was worth the wait! We are still talking about the tomato sauce on the pizza. You should serve a side of that to dip the crust in!
Ottima deep dish pizza la specialità di Chicago servizio perfetto ottimo rapporto qualità prezzo
Great service, great food, fun atmosphere! And the kids were happy!
Perfect dining experience! Our server’s name was Omar (I believe). He was very attentive and just great all the way around. He even mentioned we had 4 minutes left of happy hour and helped us with beer recommendations so we could get the best bang for our buck! When we first got there (shortly before 6pm), it was very quiet and pleasant. Things picked up an hour or so in and the music got louder. Either way was fine though. The only reason I didn’t give 5 stars for ambience is it was a little too dark where we were seated. We were upstairs in a booth and there was lighting along the walkway, but anyone sitting by the wall needed their phones to light the menu haha. It was okay, but I’m sure this would irritate some people. Food was amazing though and reheats super well. And again, our service was great. Would visit this location again. Oh, and they do have an elevator for handicap accessibility, which we appreciated as well.
Good pizza and great service!
Best pizza on earth!!!
Pizza a bit coolish, otherwise very fun, casual and decent value especially if you get their before 6pm for drinks and appetizers.
Waiter forgot about our table. After 45 minutes we asked another waiter and then immediately our food came out. The pizza was barely warm. Pizza had great flavor, but was better reheated in our oven at home where we could make sure it was hot.
Deep dish pizza was so good and the waiter was friendly. I will recommend here to my friends for deep dish pizza.
Hostess were not very friendly. Waiter, Travis, was good. Pizza was good. We also had spinach mozzarella sticks, would recommend. Pizza takes a long time to get. Overall not a bad experience
Service was disorganized and it was VERY slow. Food was not any good
We sat for 20 minutes without being noticed. We had to ask for someone to wait on us. The person who was supposed to be our server was no where in site, so they grabbed this poor guy who was already assigned too may tables to wait on us. Ordered a white wine and was brought a red. Took 30 minutes to get the appetizer. Our waiter came to our table once in 30 minutes. We were out of drinks and had to grab someone else. They brought out our pizza and forgot to put the ticket in for our kids’ meals. They were STARVING. We had to get up and find our waiter to get the check and a box for our pizza. We ended up getting charged for the red glass of wine I never ordered. Not one apology the entire night. There are too many GREAT pizza places in Chicago. We will NOT be back to Gino’s. To think we were so excited for Chicago style pizza. What a lousy experience.
The pizza was fantastic and our server was awesome.
We had a group of 9 people. The server was friendly, but seemed a little flustered. We waited a LONG time for our food. We didnt complain, but the server apologized. The pizza was SOOOO good!!!! Worth the wait. A man in our group saw the host not wash his hands after going to the bathroom - super gross - he told the manager.
Great place for big groups! It takes about 45 minutes for a deep dish so get an appetizer! The wings were delicious and the caprese pasta salad was the best!
Service was horrible. Waited 15 minutes before the server came over to greet us. Took another 30 minutes to get our drinks and then an hour to get our pizza.
Great place. Our first time there. We got the perfect pizza and got to enjoy relaxing our waitress was helpful and friendly. We will definitely return.
Food was great, amazing pizza. Service was a okay, shots we ordered took a while. Manager did come by to apologise,. Overall pretty good time. When we get back to Chicago we'll do it again!!
Service was slow even though it wasn’t very busy. Waited 25 minutes for someone to take our drink order.
Food was fantastic. Small pizza was more then enormous than for two of us.
Pizza was great. Service was great. Specialty beer really good
We sat down at the table at 6:45, ordered our pizza about 1/2 hr later and by 8:45 still no pizza! Our poor daughters pizza ( small cheese/sausage) never came out and we had to run through McDonald’s in our way home.