Food was good. Restaurant was understaffed. One server for an entire dining room. She ran around attempting to take care of the customers. Our appetizers were cold and the dessert was also cold. Will never return.
Food was great, bar service was not. Didn’t have a couple of cocktails on the menu and service was just adequate
Called ahead so we (party of 8) could pre-order but for some reason they don't allow it. I even asked twice. I asked to order the Pizza's as soon as we sat down we ended up waiting another 45 minutes to an hour for our Pizza's. This was especially stupid since while we were sipping our water for what seemed an eternity people were waiting for tables.
Love to write on the tables and walls at Gino's. Make sure to bring a white sharpie to leave the best print. The pizza is traditional Chicago style. Our waiter was very nice, but didn't always come around with water. He did bring my daughter a brownie for her birthday which was outstanding. We had a good time!
Such great pizza! Family-friendly atmosphere, but it was very, very noisy. It made conversation within my own group difficult. Overall it was a good experience made even better by using Open Table to make reservations a week early. We got right in at our reserved time while others were waiting for an hour or more just to be seated.
Came here on our first night in Chicago from the UK to try the deep dish pizza experience. Our waitress was very helpful on which size we should order as they are very big and filling. They were tasty but our sausage crumble one was a bit too sloppy whereas our son's sausage patty one was much deeper and tastier. They are on the expensive side but it was enjoyable evening.
Crust and sauce great. But pizza runny. Craft beers were very good.
Was in town for our annual Chicago trip. We have had Chicago style pizza at a few places but never at Gino's East. We visited the location at 500 N Lasalle. This was the best by far of all the places we have tried. Plus the atmosphere was fun and our server was top notch, very knowledgable and attentive. This will definitely be our pizza restaurant of choice for all future visits to Chicago.
Great experience. Fast seating. Wonderful food. Family friendly environment. Comedy club upsyairs
Excellent pizza, Chicago style! We will return next time in the Windy City.
My favorite Chicago pizza. It was great! Crunchy crust and tons of cheese! Lots of options. Love that they take reservations!
Dynamite Pizza. We have had Gino's East pizza at a few of their locations and we wouldn't miss dropping in anytime we pass through Chicago.
Pizza was fantastic but apps were subpar
Amazing food and the staff were so sweet. They brought the best chocolate mousse cake over for my fiancé’s birthday and the food tasted so good!
In town visiting colleges with my son and had to try Gino’s East. Even with reservation we had to wait 15 min for table. Once we were seated though the service was prompt and very friendly. Our waitress had a huge table of at least 20 but still kept up with our dinner. Great cocktails and beer. The deep dish style isn’t necessarily my favorite but was delicious. Good sauce & toppings and the crust is very tasty. Might try their thinner crust next time but had to go authentic for first visit! Place is fun with people writing names and notes all over the walls everywhere.
First time at this Geno’s East, just awesome!
Service was bad/slow. They seem understaffed. Food was very salty!!
Enjoyed our dinner. Service was a bit slow at first but honestly it didn’t matter after a few beers and laughs with the family. Was there with my family and everyone had a great time. Order less than the waitress recommends!!
Our server was good but wasn’t at all polite. And that’s fine just not how I like a restaurant experience.
My daughter first visit for deep dish! It was very good except the crust wasn’t my favorite. Tasted like a cornmeal base. The sauce was yummy as well as all the cheese. The mozzarella sticks were great and I had craft beer like Blue Moon and it was very tasty. They took care of us Great and love the “ Deep as blank” shirts!!
A disappointing visit to one of our favorite pizza places. We ordered a calamari appetizer which was about half calamari and half fried crumbs. The marinara served with it looked and tasted like they scraped the last of it out of a pan. When we asked for more marinara, we were charged .50 for it. When we paid the bill, one of our gift cards didn't work, so they just gave us another gift card and charged the balance on our credit card. The pizza was tasty, but they literally took it out of the oven to our table, so when they served it, it was so hot that the cheese was sliding all over the place. They need to let it cool a couple of minutes before serving it. They put the leftover piece of pizza in a cardboard box which was totally soggy on the bottom when I was carrying it out. Not rushing back to visit Geno's.
So good! Jolly was our server and his recommendations were spot on! This is definitely he best deep dish in Chicago. We will be back the next time we come here.
The Best Deepdish Pizza.
Enjoyed a nice evening for my daughter’s birthday. There is a wait for the pizza but it is baked to order and was delicious!
Brought a friend that had never had deep dish Pizza and was a huge lover of pizza. Gino’s did not disappoint. On a side note the staff here are amazing! We were lost trying to use public transit and without them, their patience and humor...we would still be on the red line. Oh and ask for a pen to write on the graffiti wall! So fun!!!
Perfect Chicago pizza experience!
Gino’s east is a must! Our pizza was absolutely fantastic! Our server brought a piece of yummy chocolate cake at the end of our meal For my husband’s birthday. Jolly gave us great service! What a cool place! We will for sure be back to visit when we are in Chicago!
We were at the restaurant early because we were going to a theater event. The waiter did an excellent job and we really enjoyed ourselves. The food tasted really good, I only wish it had been a little hotter. Otherwise I've got no complaints.
Great time as always pizza is the best in the city
Don’t know why this should be the case as it’s the same recipe but the pizza tasted nowhere near as good as the Gino’s on superior street. We had the deep dish meaty legend. Disappointing when I know just how good it can be.
Oh and despite me watching the receptionist tick my name off on their booking system when we arrived, I was later accused of not turning up for my booking. Hmmmm.
Lunch on New Year's day so the room was very quiet. Great and fun service! Excellent pizza, half special & half spinach. Was a Giordano's fan, but have now converted to Gino's after my second visit.
Great food and a comfortable atmosphere, we had about 6 people around 2pm and there was no wait at the River North location on Sunday.
Left after 20 minutes and no service while place was not busy.
We had fantastic service and really enjoyed the deep dish spinach margarita pizza. Yum.
The food is great here, but its quite expensive. I ordered a small personal pizza and a side salad. The total with tip was about $30. The crust was wonderful and the pizza tasted very good.
The food was delicious our server Jaime was amazing. If we ever come back to Chicago we will definetly be back
We were a large group on a tight schedule and they made happen. Great food and service
A friend from eastern Europe and I split a veggie deep dish pizza and it was delicious. Service and noise level were fine.
I loved this place. Food was amazing!!! But what we really liked was service and our waitress. Alina, a girl from Ukraine!!! She is the best server I have ever had. 5 Stars!
Thanks a lot again!
The pizza and chili were good but the beer was not cold. Can’t decide between Chicago style pizza or Italian beef? They have a pizza with the Italian beef and all the seasonings and peppers and it was bursting with flavors.