Gianni's at the Former Versace Mansion
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Place is beautiful except food is not the best but great place for experience. I went with my family and everything was going well until I was called to be seated. I wish I would of got her name to share it here but it was a black woman hostess who was sitting us in a table. The first thing that came out of her mouth was hurry up because you have to order as we are closing kitchen down. Wait a minute then why would they make reservations at 10:30 at night through opentable? Besides that’s no way to treat customers especially that we are going to a fancy restaurant to spend a good amount of money. After she sat us down in a corner I asked if she can please move us to the floor where there was many tables available and Loya of other guests. She mentioned she couldn’t because she had no servers available. Did I just mention there is still lots of people eating there already and hold up others barely sitting there after me. After asking super nicely a couple of times and she saying no I’m sorry that’s the only table I can do I looked for the manager. Manager was great after asking him he quickly said no worries I’ll sit you in the main lobby and it was done. I don’t understand how someone can try to ruin your night especially when as customers you are there to pay for expensive food and not to mention they 22% tax service fee (tip) that they automatically add on to the bill. I hope this helps for customers that go to this place. Black woman with short hair not friendly at all. Do I recommend this place? Not best service or food but yes it’s a place to go considering that it was Gianni Versace’s Mansion so you get to eat there. Hope this helps!
Everything was incredible but our waiter could not speak English. Welcome to Miami
Perfect! Great food- amazing service. Dream meal!
Very cool to see the mansion. Had 7:45 rez. Didn’t get seated till 8:30. They would not ask table before us to leave, even with a subtle offer for drinks at bar. Only option was to eat in foyer/courtyard but we opted to wait for main dining area. Once seated we had a beautiful table by pool. Food meh, prices very high. Ambiance and people watching best draw. Don’t need to do more than once.
We had an absolutely magical time. It was my husband’s birthday and he was wowed how special and beautiful it was. The staff, the food, the music, the ambience - flawless.
Waiter unhelpful considering the price. Food very good. Beautiful ambience and mosaic tiles incredible.
Ambiance made this a wonderful experience!
Food was terrible,our server was clueless . Would never eat here again.
Pésima atención. Fuimos a desayunar y después de casi 1 hora solo nos habían servido agua y jugo. Decidimos no seguir esperando y cancelamos mienta orden después de 1 hora!!!
Too bad the service and food was so bad. We waited an hour for a regular eggs and bacon breakfast. It came out cold , with no flavor, undercooked bacon and they forgot one person’s potatoes. We had to ask three times for a coffee refill. Everyone in the restaurant was composing about not getting their complete order. One couple just left.
Ottima cucina italiana
Very bad experience. Booked with OpenTable at 20:30. We had to wait 45 minutes. Why to book if they are unable to maintain the fixed time? After that the table was on a small terrace upstairs close to the wall so it was impossible to enjoy the nice place. Food was ok but very expensive and you cannot decide the tip; they charge anyway 22% ! even with such a poor service (party of 3)
The ambiance of the total experience is calming! The art deco beauty of the home makes you feel like you're sitting in a Mediterranean oasis! Simply stunning,... simply elegant!
Amazing meal, great food in an incredible setting
Buena comida , muy caro pero los postres riquisimos
Loved the food except the octopus appetizer that was too spicy and too strong.
The House is so different and the food is great! The lunch menu is very worthy and delicious.
Birthday celebration. Two of the 4 had the white fish, which was over cooked and dry. Oh well.
Should go for the experience, but not for the food and the service. The waiters communicate with you like robots. Zero hospitality. Food took forever and wasn’t worth the wait. We tried to order wine and they were out of our 4–5 of our first choices!!!!
This is a once-in-a-lifetime experience. Steph are super helpful and the ambience is unparalleled, enjoy!
If you know anything about Gianni Versace, this place is a must visit! It really is all about the experience! Also, contrary to bad food reviews on the web, I had a wonderful dining experience here. We ordered the salmon and gnocchi and both were delicious! Don't forget to try the red house wine! Highly recommend this place.
We spent a fabulous time in the restaurant, we would like to know that we appreciate the atmosphere, our table front the pool was nice
We ll come back soon
Wonderful place and Excellent service in general. All the staffs are amazing. Excellent food and the dessert was delicious.
It's a strange place beautiful in it's own right you can't deny the ambiance but that's it. The cocktails were ridiculous in price and not very good, the food was mediocre at best. A tourist trap and that's fine if they are going for that. So many great places to eat in Miami unfortunately this isn't one of them. Not worth a second visit.
The food and service are great, but you must visit this place for the setting. It is such a beautiful building - unlike any restaurant I have every seen before.
Had a reservation for 8 o’clock, after arriving we were told we could sit in the main foyer/courtyard which was full of people waiting to eat and people just walking in to take pictures or we could wait another 45 min to eat in the main dining area which is the outside but covered garden area. E Waited. Then It rained during dinner and the roof leaked and everyone was getting soaked. Not a very good or smart setup.
Need a reservation! We were seated promptly at a pool side table! Atmosphere is gorgeous! Service was attentive and food came out nice and hot! Chocolate mousse was a work of art and delicious with the chocolate cake bottem! Never felt rushed. Truly a unique dining experience
Poor service. Hours of waiting before being seated. Cheese not available for cheeseburger... though someone else got it. Had to walk away. Incredibly rude staff.
Would never recommend to anyone. Terrible experience and wish we had never gone there.
I had lunch with my 12 year old son and 15 year old daughter. We were on vacation from Boston. We loved it!
The food and ambience was great. Great service and the scenery was everything
I never feel the need to write bad reviews but when a place has so much attention and significance, my experience shouldn’t have been as bad as it was. If you choose to visit this place and dine there, make sure you throw ALL EXPECTATIONS OUT THE WINDOW before you walk in. I was seated in the “main lobby” of the hotel (NOT the main dining area by the pool) and surrounded by instagrammers and flashes all night, like a place this “bougie” doesn’t have a “no flash photography” rule where people are dining? We asked to be seated by the main dining area due to our displeasement, and they refused and said it was full, however when we looked plenty of tables were open. Hostesses were airheads and rude as hell. Service was so trash they forgot our drinks and bread basket, and brought out the entree first before all of that. We had to ask for a bread basket and he sighed as if it was too big of a favor. Salmon was cooked mushy, truffle gnocchi was great, drinks were good once they came out. Overall, they clearly just wanted to profit off of this mansion and it isn’t done tastefully by any means. Not a luxury experience. Not luxury service. Food was sub par, I’ve had better at cheaper restaurants in the middle of no where. The mansion itself was beautiful; come here for the architecture, for pictures, or a hotel stay and skip the restaurant. So disappointed by how distasteful this place and definitely one of the worst experiences I’ve had in so long lol.
Waitress sucked. They all are guaranteed 22% tip so they seat you and forget about you. Serving sizes sucked too. Sweet mansion though.
Poor service and very bad food. Beautiful building but does not justify the ridiculous expense.
First time here and my last. Food was mediocre at best It’s a tourist trap atmosphere with unfriendly hostess
Don’t appreciate cats walking around the tables rubbing against my legs
Highly allergic to cats !
Gianni Versace is long gone from the building
Adding 22% tip to the bill was unexpected, however the service was probably the best part.
Most important do not valet your car
$50 fee ?? Not realistic as there is plenty of street parking near bye
Plenty of better more exciting places in Miami to visit
We made a reservation at 2:00pm and showed up on time. They told us the table wasn't ready and directed us to the bar. We ordered a drink and waited around for thirty minutes. No one updated us on the table or apologized for the wait. I finally went back up to the front to get a status and the lady ignored me and walked off. I asked another lady who told me the table wasn't ready. Still no apology. We finally got sat a few minutes later and ordered our appetizer, entree, and dessert at once because we had plans we didn't want to miss after. The entrees took another full hour to come out. We had continuously ask for a status. No one cared that it was an inconvenience. Our salmon came out and it was horribly (and visibly) overcooked. Our waitress asked if we wanted another one but we had been there almost 3 hours at this point so we said no. Of course in South Beach tip is already included so they have no incentive to have good service but this place was just outrageous. The view of the pool was nice but they wouldn't allow to take pictures because of the guests privacy. Overall, not a good experience.
Took us 2 1/2 hours for lunch. Service extremely slow and you even get attitude from the hostesses. Tough to believe such a nice setting becomes an awful experience.
Very enjoyable experience with good food and unforgettable atmosphere.
place is very nice off course , and Lunch was very good at $29 per person however didn’t anticipate they charge 22% service charge apart from the taxes and the waiter said non of it goes to him practically asking me to leave more tip on top of the 22% !!
love the relaxed feel of this place – like a comfortable dining room in a friends home. I definitely would return to try more dishes.
Hermoso lugar, muy bien arreglado. Uno viaja en el tiempo cuando está allá