Gertrude's - Phoenix

4.6
4154 Reviews
$31 to $50
Contemporary American
Gertrude’s Restaurant, nestled inside the Desert Botanical Garden, offers a fresh new food experience focusing on ingredients directly from growers in Arizona and the surrounding region.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 4154 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.6
ambience
4.3
value
Noise · Moderate
94% of people would recommend it to a friend
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PA
PAULN
1 review
Dined a day ago
Overall1food1service2ambience1

The food is terribly bland. The place is swarming with flies. The service is not helpful. And it's annoyingly loud.

MF
MichelleF
1 review
Dined 2 days ago
Overall3food4service3ambience3

The food was good. I thought that the scenery would be a bit nicer but it was ok. The man who took our order and prepared the food was lovely but the hostess was a bit terse.

RL
RaeganL
1 review
Dined 3 days ago
Overall5food5service5ambience5

Very nice people, great food, fun time overall! Try the frozen drinks!

RD
RachelD
1 review
Dined 3 days ago
Overall5food5service5ambience5

Gertrude's is such a relaxing place to eat. Excellent food and you can not beat their patio.

AB
ArizonaB
1 review
Dined on July 25, 2021
Overall2food4service3ambience1

The real reason to eat at Gertrude’s is the beautiful Desert Botanical Garden. The food is excellent. The patio is the only choice, inside was loud and we didn’t have a choice to sit outside.

DH
DonH
1 review
Dined on July 25, 2021
Overall4food4service4ambience4

Great Brunch! Great location! Will be going back often.

OT
OpenTable Diner
Phoenix
5 reviews
Dined on July 24, 2021
Overall3food4service4ambience3

This a great place to visit at least once, the appetizers were great and so was the service. After a long through the botanical garden, this will be the right place end the visit.

MJ
MaryJ
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

The food was amazingly delicious. I am planning to return with other friends as soon as possible. The wait staff was terrific and the choices for brunch were outstanding.

S
Sharon
Chicago
2 reviews
Dined on July 11, 2021
Overall5food5service5ambience5

The ambiance is perfect! Food and cocktails were delicious! Can’t wait to have the baby shower there in October on the courtyard!!!!

K
Kallie
1 review
Dined on July 9, 2021
Overall5food4service5ambience5

We always love eating here! Such an amazing local menu and wine list. Would recommend for date nites or a great time with friends and family.

OT
OpenTable Diner
Richmond
4 reviews
Dined on June 27, 2021
Overall5food5service5ambience5

Brunch menu was limited, but excellent. Great service and yummy deserts!

MJ
MariaJ
Los Angeles
6 reviews
Dined on June 26, 2021
Overall5food5service5ambience5

The food was wonderful! We did not expect the drinks to be as delicious as they were. I cannot say enough about the staff- this was the 1st restaurant that I felt comfortable going to post Covid. Their tables on the patio are still spaced very far apart and wait staff wears their masks. Thank you for the comfortable and inviting atmosphere!

D
Desertwind
St. Louis
4 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

Enjoy uncrowded Gertrudes in the summer. Same awesome surroundings, same attention to detail. Fast service with waitstaff willing to go the extra mile to make your experience memorable.

OT
OpenTable Diner
Phoenix
1 review
Dined on June 20, 2021
Overall5food5service5ambience4

Although we planned to eat outside for Father’s Day, Michelle accommodated us at the bar inside due to the sweltering heat. We had a very nice experience and food was delicious. Would love misters on the patio so we can eat outside! Donut holes with 3 different fresh sauces are out of this world!

AW
AmyW
1 review
Dined on June 20, 2021
Overall2food1service5ambience5

The new menu is terrible, and I am fairly certain the scrambled eggs I got were not real eggs, but egg substitutes. They should bring back the old menu as the current quality and variety is worse than Denny's/IHOP.

OT
OpenTable Diner
Tampa
1 review
Dined on June 19, 2021
Overall1food1service2ambience1

The food is extremely overpriced. Nothing spectacular about it. I ordered the salmon salad and it tasted like it came out of a can, I can make better tasting ones at home. The toppings were little to none. The carrot hummus appetizer tasted sour like it was going bad. Drinks were warm, we ordered the blackberry basil lemonade and beer. The price was astronomical in our eyes for the quality and taste... very upset with our money spent here.

ES
EdenS
Phoenix
4 reviews
Dined on June 19, 2021
Overall5food5service5ambience4

Would be nice if they added misters to the outside, but the food was great as always and the service was outstanding. Always enjoy going there and look forward to the next time.

J
Julia
Phoenix
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

This restaurant is so good, I keep visiting the Desert Botanical Garden with different friends, then having a meal there. The atmosphere is gorgeous, the service and food are top notch. The staff is helpful and polite. The chefs are creative and willing to accommodate special needs.

RA
RazzinAz
Phoenix
74 reviews
Dined on June 18, 2021
Overall3food5service5ambience2

I was quite surprised by the lack of ambiance since my last visit. There were enough people eventually but we never got past the concrete floor and dark dining room. The menu is very limited but all our selections were very good and very fresh. Our server, Fred, was perfect…attentive and responsive and especially kind to our birthday guest.

MX
MadameX
New York Area
5 reviews
Dined on June 13, 2021
Overall4food4service4ambience3

Sonora Benedict was disappointing.

MM
MariaM
1 review
Dined on June 13, 2021
Overall5food5service5ambience5

Service and food was amazing! My family and I love Gertrudes

n
nicolem
1 review
Dined on June 12, 2021
Overall2food1service3ambience2

The food was not fresh as advertised... did not seem to be "farm to table". We were looking forward to local, fresh food and that did not happen. The sangria was delicious, though.

PE
vipPENNYR
San Francisco
10 reviews
Dined on June 12, 2021
Overall5food5service5ambience4

Food outstanding! Server great! Portions large easily shareable the BURRO was amazing! Chips and Salsa best I have ever had!

Gertrude's - Phoenix
Responded on June 15, 2021

Thank YOU!!! Love the way you love us!

Report
OT
OpenTable Diner
Phoenix
9 reviews
Dined on June 7, 2021
Overall3food3service3ambience3

Nice out door seating!

LA
LALEMI
1 review
Dined on June 7, 2021
Overall3food4service2ambience2

Our lunch was good, but the change in the way they take orders, seems to make the experience not as enjoyable. You order at the front, and pay before you get your food. So, I would recommend that if you normally tip the wait staff, bring cash because you can put it on the table at the end of your meal. The staff didn't come around often and ask, "how is everything? Can I get you anything else?" So, no personal service. Also, the doors were open to the patio and there were too many flies buzzing around. Invest in a large screen door if you are going to keep that door open.

Gertrude's - Phoenix
Responded on June 15, 2021

Our summer service style is quite different than our traditional table service. I reached out to every guest prior to let them know of our change, so I am sorry if you had not received my message prior to your visit. If you want the Gertrude's style of service you've come to enjoy, we do offer it on weekends (Fri night through Sun night) all summer and back to normal in late September. We look forward to serving you again soon.

Report
J
Julia
Phoenix
2 reviews
Dined on June 6, 2021
Overall5food5service5ambience5

Excellent food in a beautiful, outdoor setting. Portions were generous and quality was top notch.

JV
JohnV
Phoenix
1 review
Dined on June 6, 2021
Overall5food5service5ambience5

Patio is open and aire, tables at a good distance.
The Hot Mess was very enjoyable

HM
HaileyM
Phoenix
3 reviews
Dined on June 4, 2021
Overall5food5service5ambience5

Amazing! Staff was great. We had to wait a few minutes for our table abs they gave us a free appetizer. The server was great and the food was excellent.

ME
MargaritaE
1 review
Dined on June 4, 2021
Overall5food5service5ambience5

I especially enjoyed eating outdoors, the hostess was very thoughtful and waiter gave us great service

R
Rosemary
Phoenix
5 reviews
Dined on June 4, 2021
Overall5food5service5ambience5

After writing a truthful review of a previous visit the week prior I was caught a little off guard by what felt like an attack at the desk upon check-in when I gave the Hostess my name. The Hostess was polite but defensive regarding my previous remarks. This was embarrassing in front of my friend to whom I had raved about Gertrudes. In my first review I mentioned that on the previous visit the waiter attempted to remove our dishes before we were through eating. This time the waiter (who was apparently forewarned) was careful not to remove anything to the point of leaving a full cocktail that my friend found too strong when she ordered another to replace it. It was just bizarre. I would still recommend Gertrudes. Just change your name if you write a review. ;)

MN
MaryN
1 review
Dined on June 4, 2021
Overall4food5service5ambience4

The food was amazing, with choices that are a step above or a hamburger. The Korean Chicken Thighs and the Duck Enchiladas were delicious with just the right amount of "outside the box" flavors. I am encouraging friends to try this out for a lovely evening.

FO
FrancieO
Orange County
2 reviews
Dined on June 3, 2021
Overall5food5service5ambience5

Food is fresh and wonderful! Service is excellent. The hostess was very welcoming and efficient.

OT
OpenTable Diner
Phoenix
2 reviews
Dined on June 3, 2021
Overall5food5service5ambience5

A little special lunch after visiting the Botanical Gardens. We all enjoyed it.

OT
OpenTable Diner
1 review
Dined on June 2, 2021
Overall5food4service5ambience4

Gathered before Ballet program. Very warm inside but service was wonderful.

DB
DavidB
Phoenix
12 reviews
Dined on June 2, 2021
Overall5food5service5ambience5

Creative menu. Great atmosphere. Excellent drinks................

m
macks
Phoenix
3 reviews
Dined on June 2, 2021
Overall5food5service5ambience4

Great outdoor patio for dining. Good COVID procedures

LS
vipLandS
Phoenix
107 reviews
Dined on June 2, 2021
Overall5food5service5ambience5

Great diverse menu. Food was eclectic and delicious. Dining outside was comfortable and relaxing. Service was competent and attentive. Responded politely to all inquiries and made good recommendations.

AW
ArnieW
Phoenix
1 review
Dined on June 2, 2021
Overall5food5service5ambience5

Fabulous food, friendly waitress, wonderful atmosphere

l
leelee
Phoenix
21 reviews
Dined on June 1, 2021
Overall5food5service5ambience5

Amazing presentation & flavors.

Report
M
vipMelissa
Phoenix
16 reviews
Dined on May 31, 2021
Overall5food4service5ambience5

Shady outdoor patio and tasty food

FAQs

Gertrude's - Phoenix offers takeout which you can order by calling the restaurant at (480) 719-8600.

Gertrude's - Phoenix is rated 4.6 stars by 4154 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Gertrude's - Phoenix