Gertrude's - Phoenix

4.3
icon/ic_reviewCreated with Sketch.
3517 Reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
Contemporary American
Gertrude’s Restaurant, nestled inside the Desert Botanical Garden, offers a fresh new food experience focusing on ingredients directly from growers in Arizona and the surrounding region.
What 3517 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.4
service
4.4
ambience
3.9
value
Noise · Moderate
88% of people would recommend it to a friend
Sort by
Filters
M
Phoenix
4 reviews
Dined a day ago
Overall5food5service5ambience5

Perfect patio table for 12. We had a great waiter, excellent food and enjoyed the great weather and beautiful gardens. We loved the amazing hospitality!

l
San Francisco
1 review
Dined 2 days ago
Overall2food1service4ambience4

the salmon salad was awful. There were no grean beans, few olives, and a smidgen of salmon. I was very disappointed. For the cost, poor quality was not a good experience. I am a long time supporter of the gardens, and this was truly a let down. I will not bring others hear for lunch.

S
Phoenix
17 reviews
Dined 4 days ago
Overall5food5service5ambience4

Delicious food. We each (3) ordered the same thing. The salmon on the salad was a different amount for each of us.

OT
Phoenix
1 review
Dined 4 days ago
Overall5food5service5ambience5

Great food

EV
Phoenix
5 reviews
Dined 4 days ago
Overall5food5service5ambience5

We had reservations since it is a busy time at the Botanical Gardens. We had a great spot on the patio. Brought guests in from out of town. They loved the food but were a little intimidated by the menu and the desert choices! Beautiful place and great food!

OT
New England
6 reviews
Dined 5 days ago
Overall4food3service4ambience3

Came here during our trip to the botanical gardens. Service and drinks here were great. We had a delicious charcuterie type appetizer that I recommend. I ordered the salad and tomato soup for my main, and was disappointed. The salad was average and the soup tasted like Ragu tomato sauce. Overpriced for the location and tourist spot, but nice outdoor dining.

PD
Phoenix
17 reviews
Dined 5 days ago
Overall3food3service3ambience2

Loud interior space also rather confining without much visual interest.
Food was nothing to be raving just so so .
I think it’s definitely about convenient to a trip to garden .

JW
1 review
Dined 5 days ago
Overall5food5service5ambience5

The Botanical Garden is a great place to visit, we try to hit it every year around this time.
My wife saw Gertrude's as an option, so we hit it before journeying through the gardens.
The food is good, service a little slow, but the environment and surroundings were great.

LP
Washington DC
1 review
Dined 6 days ago
Overall5food5service5ambience5

lovely evening and wonderful food, drinks and staff. Nice to take a stroll around the gardens after dinner.

OT
Salt Lake City
1 review
Dined 6 days ago
Overall3food2service5ambience5

Service was great and the atmosphere was amazing. Food was mediocre. Not worth the price.

B
1 review
Dined 6 days ago
Overall3food2service4ambience3

First time to Gertrude's for a birthday lunch after a couple of hours in the gardens.

WELCOME & SEATING: Poor. We arrived on 2.16.20 about 10 minutes before our scheduled seating. There was no one else in line or waiting. The two young women at the desk were talking about tables and took a full 3 minutes to acknowledge us. They didn't smile. Training is needed for the hostess staff / manager to simply pause, welcome guests and let them know they'll be just a minute. It may seem small, but standing at the desk for 3 minutes was awkward. When being seated, there were several tables in the shade. She tried to seat us at a table in full sun. Appreciated that she asked "is this ok?". I responded, that we'd been in the gardens for 2 hours and would prefer a table in the shade. She offered us a table by the live musician. I suggested one a bit farther away so that we could have conversation over lunch. She obliged. I appreciate the need to distribute guests in service areas to balance the load on the wait staff and kitchen but it didn't feel very well thought out.
SERVICE: Awesome. Our waiter was attentive, professional and well informed on the menu. He was great. Food was delivered quickly (under 30 minutes).
FOOD: Average when ordering breakfast or hamburger eating a standard American diet. For diet conscience (e.g. vegan or vegetarian) I wouldn't return. I don't think the menu planner or chef understands the spirit behind it. Too much salt, oil dripping potatoes and over dressed salads.

OT
1 review
Dined on February 14, 2020
Overall5food4service5ambience4

Brought my wife here for Valentines Day. They gave all ladies roses that came in, which was pretty awesome. Food was good, adult drinks were strong, and service was on top of everything.

OT
Phoenix
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Our Valentine dinner was outstanding! The service was classy, the food and beverages were delicious making the experience was very memorable. We have a new Valentine tradition!!

FF
Phoenix
1 review
Dined on February 14, 2020
Overall5food5service5ambience4

Favorite spot in the valley. Can't make it often due to the prices being a bit high. Overall, great place for special occasions.

DJ
1 review
Dined on February 14, 2020
Overall4food3service5ambience5

The garden area is beautiful. The restaurant is spotless. The waiters are knowledgeable and friendly.
The music (singer) wasn't great nor necessary. All in all, a very enjoyable experience.

JM
1 review
Dined on February 14, 2020
Overall5food4service5ambience4

Food was delicious and service was just what you would want with helpful suggestions/recommendations and staying on top of the drinks! (Thank-you Kristen! :) ) All around a wonderful evening. We will definitely be adding this to our "Regular Spot" list!

OT
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Perfect! Wish we still had the fountain ‘

C
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

We love going to Gertrude's! The food is delicious and the service is great!! We try something new every time and everything we have tried has been amazing! 💗

VM
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

Our server was outstanding and recommended the fried cauliflower with shitzo peppers. It was absolutely delicious. Great service, great food and very good beer selection.

j
Washington DC
41 reviews
Dined on February 12, 2020
Overall4food5service5ambience5

Very nice place for lunch on the patio with friends, nice menu!

F
Kansas City
352 reviews
Dined on February 11, 2020
Overall5food5service5ambience5

Love Gertrude’s. Service excellent. The salmon salad is amazing. Great place after a stroll through the garden for lunch and a glass of wine on the patio.

OT
New Mexico
1 review
Dined on February 10, 2020
Overall5food5service5ambience5

A must visit when you come to Phoenix! Excellent food, service, and ambiance- highly recommend!

L
Phoenix
32 reviews
Dined on February 10, 2020
Overall3food3service3ambience3

Beautiful day so we dined outdoors. Nice experience.

w
Cincinnati
29 reviews
Dined on February 10, 2020
Overall5food5service5ambience5

We are visiting Arizona from out of town and decided to lunch here and visit the Desert Botanical Garden after a whirlwind trip to Sedona and the Grand Canyon. We couldn’t have picked a better place. We sat outside which was well shaded but offered views of cacti. The food is locally sourced and tasted it - so fresh. I had the smoked salmon salad which was perfectly dressed and very satisfying despite being “light.” My companion had the polenta - a vegetarian dish - and enjoyed it too. We also split a cup of tomato soup - very tasty. The wine list was extensive, as was the craft beer and cocktail list. Service was attentive and not overbearing. A great choice!

SN
Washington DC
6 reviews
Dined on February 9, 2020
Overall5food5service5ambience5

Always enjoy dining at Gertrude’s, and eat outside whenever possible. Food is consistently delicious and you can’t beat the setting.

BM
Phoenix
2 reviews
Dined on February 9, 2020
Overall4food3service4ambience5

Lovely atmosphere and nice wines. The food was so so but the service was pleasant and I ordered custom serving so that impacted quality due to vegetarian request. Lovely experience. Hope the work on more options for vegetarians.

p
Phoenix
4 reviews
Dined on February 9, 2020
Overall5food5service5ambience5

Restaurant is LOUD. Don't play music at all. Otherwise great experience

FM
Las Vegas
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

Had dinner after an enjoyable afternoon photographing the special exhibit. The tomato soup was yummy and the donuts were to die for.

A
Phoenix
18 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Lovely setting, great food. Always a fun place to entertain out of town friends. Just A++!

RC
Kansas City
29 reviews
Dined on February 7, 2020
Overall4food3service2ambience4

Interesting menu selection, great location. Less than stellar service.

CG
Phoenix
5 reviews
Dined on February 2, 2020
Overall5food5service5ambience5

We had Sunday brunch to celebrate a couple of family birthdays and completely enjoyed the food and our surroundings. the music was outstanding. Highly recommend

T
Phoenix
7 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

Very good as usual. I always bring out of town guests.

JK
Portugal
2 reviews
Dined on January 31, 2020
Overall5food5service5ambience5

Fabulous venue to walk in at sunset and walk out with the lighted Palo Verde trees. Definitely destination for anybody traveling to Phoenix or living in Phoenix. Plenty of parking and dining ranging from casual to elegant.

OT
Minneapolis
3 reviews
Dined on January 29, 2020
Overall5food4service5ambience5

First of all the service was amazing and I found the food to be very good. The prices are on the high side but not out of line with the quality of food or the location. I would highly recommend this place!

KN
Phoenix
1 review
Dined on January 29, 2020
Overall3food4service3ambience4

Overpriced, although the food was good. ($11.00 for a relatively small bowl of posole that didn't have much pork in it.)

OT
Phoenix
1 review
Dined on January 29, 2020
Overall5food5service5ambience5

Good for all occasions. Lovely patio with heaters. They have just refreshed the outside area. Outside is much more relaxed and quiet. Get a reservation. You can take a walk before or after dinner Desert botanical gardens is breathtaking. There are several Chihuly glass art pieces there as well.

l
Chicago
3 reviews
Dined on January 28, 2020
Overall5food4service5ambience5

Great afternoon for a relaxed lunch, good food, outdoor patio setting. Perfect weather but some tables were using patio heaters.

m
1 review
Dined on January 26, 2020
Overall2food2service2ambience4

The outdoor seating was comfortable, close to pleasant 70's music performed by a guitarist. Drinks were mixed; Sangria was tasty with diced apples, Mimosa seems void of Champagne, third drink order was not correct. Service was very slow. Ordered 2 appetizers, got one. Birthday guest ordered the burger which she said was very good. I requested my Eggs Benedict to be pouched well, and they were cooked easy. The Salmon Salad was ok. We ordered dessert, and coffee. Coffee arrived in 10 minutes or so, dessert took another 10/15 minutes. Birthday guest was served something that looked like a donut with chocolate syrup poured over it.
The Botanical Gardens are beautiful treasure for Phoenicians. We were really surprised that Gertrude's didn't measure up to the beauty of the Desert Botanical Gardens.; there was very little detail to service (ie- remove appetizer plates before next course, oil/vinegar bottles still on table when we left) , plate presentation and wait-staff training/uniforms.

SW
1 review
Dined on January 26, 2020
Overall5food4service5ambience5

Great place for brunch! Sit on the patio and enjoy the scenery!

l
Phoenix
19 reviews
Dined on January 25, 2020
Overall4food4service3ambience4

Small menu but good options. Service was lacking

Tweets by Gertrude's - Phoenix