Gertrude's - Phoenix

4.2
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3470 Reviews
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$31 to $50
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Contemporary American
Gertrude’s Restaurant, nestled inside the Desert Botanical Garden, offers a fresh new food experience focusing on ingredients directly from growers in Arizona and the surrounding region.
What 3470 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.4
service
4.2
ambience
3.9
value
Noise · Moderate
89% of people would recommend it to a friend
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M
New England
2 reviews
Dined 3 days ago
Overall5food5service4ambience5

Our waiter, though pleasant, seemed to have a lot on his mind. Preoccupied. He forgot a few things. I asked that the heat to be turned off and he went back and forth a number of times before we reminded him again. Also my friend asked for a drink refill. Took a while and he brought water instead. Finally did bring the drink refill. He was a nice person and it might have been an off time or he was very busy. Meal was delicious!

LJ
Phoenix
3 reviews
Dined 5 days ago
Overall5food4service5ambience5

Great patio seating in a beautiful location in PHX. Stop by gift shop for unique AZ treasures.

LG
San Francisco
3 reviews
Dined 5 days ago
Overall4food4service5ambience4

Good food, excellent service and an amazing local wine selection - I recommend Gertrude's without hesitation.

RB
Phoenix
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Sunday brunch is always a delight here. Lawrence from The Pistoleros plays classic rock acoustic as you sit amongst the garden. They have a covered outdoor patio, offering 90% shaded area with a sunny side if you so desire. The food and service are excellent. This is a favorite for a date or relaxing meal.

EC
1 review
Dined on January 7, 2020
Overall5food5service5ambience5

Liked our waiter. Food was creative and superb and delectable. One of my favorite places.

MO
New England
2 reviews
Dined on January 7, 2020
Overall5food5service5ambience5

What a lovely setting for a meal! Food is good, though perhaps a little pricey, but worth it.

AD
1 review
Dined on January 1, 2020
Overall3food4service3ambience3

The food was nice and they accommodated our large party. Our server was lovely enough and attentive. We found many of the other staff ride and snobbish though. My first experience was making the reservation and the woman was so beyond lovely and sweet. I had to call back and the next person I spoke with was ride, short, and almost made me want to cancel the reservation with her. Upon arrival they were also pretty ride and not personable; as someone who has worked in the industry for years it was pretty shocking.

Overall it was fine and well enough but would have been much more enjoyable if we actually felt welcomed rather than a bother. We did have a larger party but most of us have worked in the industry so are pretty good about being patient customers.

JB
Phoenix
1 review
Dined on January 1, 2020
Overall2food1service2ambience2

This was supposed to be a birthday celebration. I was beyond disappointed with the food and service. I ordered the polenta bowl, it was pretty tasteless, I left half of it. My son ordered the Korean chicken, it was very dry, my daughter ordered the stir fry rice noodles, she sent it back it was so bad. They never asked if we wanted dessert, but brought an iced donut and 2 tiny scoops of ice cream for the birthday. I WILL NEVER GO BACK TO GERTRUDE’s, it was such a huge disappointment. They took off 25% off the bill, I would have rather pay and be satisfied.

JP
Milwaukee
1 review
Dined on December 31, 2019
Overall4food4service4ambience4

Had the Gertie burger. It was juicy and done to perfection. Sauce was bland.

B
San Francisco
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Overall experience was excellent. The food was outstanding. They have traditional options as well as vegan and gluten free. Some great local flavor dishes which are delicious. Server knowledgeable and friendly. A must place to dine when in the Valley of the Sun.

AC
Atlanta
1 review
Dined on December 30, 2019
Overall1food1service1ambience3

The only thing good was the setting. The food was terrible- shrimp had no flavor, the jambalaya was especially bad- we spent over $300 on a very bad experience for our family. I never leave reviews but wish someone had stopped us from dining here

AP
Vancouver
2 reviews
Dined on December 29, 2019
Overall4food3service5ambience4

Food was good but not outstanding. Crab dip was lacking crab. Service was great. Overall good.

SB
Dallas
10 reviews
Dined on December 29, 2019
Overall1food1service1ambience3

Wonderful waiter, delicious and creative food —the four of us shared the wonderful “morsels platter” for appetizer and 2 lamb shank specials for our main. We also had the chocolate desert and the butter tart with lime and bergamot and chopped mango!! Noise level inside makes it hard to hear but drinks are special and wines good too.

OT
Phoenix
11 reviews
Dined on December 28, 2019
Overall3food2service3ambience4

I really want to enjoy my experience here and have in the past. However every time I go the food quality continues to decrease. This along with the price will prevent me from returning.

EW
Miami
22 reviews
Dined on December 28, 2019
Overall4food4service4ambience3

Over all good experience.

OT
1 review
Dined on December 28, 2019
Overall3food4service1ambience4

Christmas Luminaria annual event.

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DG
Phoenix
1 review
Dined on December 28, 2019
Overall1food1service1ambience3

Visit to the Botanical garden, dinner after the event.

DB
Phoenix
1 review
Dined on December 28, 2019
Overall2food2service1ambience3

Rescheduled due to cancelled event and ended up outside on patio. Even though patio wasn’t full we ended up at the outside edge of patio. The appetizer was the best part of the meal. The 3 scallops with a tablespoon of some veggies for $37 was incredibly overpriced even for a premium restaurant. The jambalaya was nothing special. The menu is rather limited but great for vegetarians. The service was quite bad. Our dinner order took more than 30 minutes to arrive after the appetizer. In all we spent over 1.5 hours on dinner missing much of our time that could have been used enjoying Luminarias. Will not go back for dinner, may try brunch sometime.

OT
Phoenix
1 review
Dined on December 28, 2019
Overall3food4service3ambience4

Cocktails were outstanding as well as most of the food, some of the food was meh. One of the nicest dining patios in town.

OT
1 review
Dined on December 28, 2019
Overall2food2service2ambience2

Our reservation was 3:15 and the table wasn’t ready when we arrived because they were switching from lunch to dinner. When we were seated we weren’t allowed to order for another half hour. The only appetizer for us was hummus. Not our first choice and we didn’t care for it. My salmon salad was very attractive and plentiful but did t come with bread. The boar chili was only ok. Our waiter was very gracious and the best part of the experience. The hostess was not friendly or apologetic for our delay. I won’t be recommending or going back.

AZ
Las Vegas
2 reviews
Dined on December 27, 2019
Overall5food4service5ambience5

Our waiter was amazing. He set the tone for a wonderful evening at the Gardens. Nice menu that complimented the desert Southwest.

R
Phoenix
33 reviews
Dined on December 23, 2019
Overall5food5service5ambience5

We had dinner before the Luminarias. Korean chicken and pork with potatoes were delicious. Service was perfect. We always enjoy dinner and cocktails at Gertrude's.

AS
San Francisco
1 review
Dined on December 22, 2019
Overall4food5service4ambience3

It was really special going to Gertrudes in the botanical garden. The vegan tomato soup was outstanding. The rice noodle dish was fabulous. The smoked tofu side dish was super delicious and very different. It was our anniversary and they served us a complimentary scrumptious donut cake!
The shrimp side dish was somewhat boring. They should have been grilled or pan fried for more flavor. The brussels sprouts had a good flavor however they were way under cooked. I wish it had been warmer and then we would’ve eaten outside as it was much less noise here out there. Indoor seating was annoyingly noisy as the kitchen was right there and there was lots of banging from dishes. I think more thought could go into the design of that area to keep the noise down.
In conclusion we will definitely go back!

NA
1 review
Dined on December 22, 2019
Overall5food5service5ambience5

We were sat right on time for our reservations, the server was great, the food was tasty and the atmosphere was enjoyable.

DV
1 review
Dined on December 22, 2019
Overall1food2service1ambience1

We requested outside and they said there was no outside seating available. They put us in a corner and the back of the restaurant no view. The sever was rushing us and even the table beside us told him they felt rushed. They steak was good but the potatoes were mediocre. It definitely was not worth the price. Very disappointed

BV
Denver
1 review
Dined on December 22, 2019
Overall5food5service5ambience5

Had dinner before we attended the luminaries event and everything from drink, appetizer, entree and dessert were excellent.
Definitely recommend sitting on the patio- very quiet and warm because of the outside heaters. We had a wonderful evening!

NG
1 review
Dined on December 22, 2019
Overall5food5service5ambience5

We love it especially eating outside. The cacti surrounding the outside patio are so beautiful and we like that it is quieter than inside dining. One of our favorite places to eat.

OT
1 review
Dined on December 22, 2019
Overall2food2service1ambience2

Our waitress was distracted and inattentive. She was hurried and wouldn’t wait for us to ask questions about the menu, wouldn’t pick up our dirty plates that were in the way for the next course and at the end of the meal. The food was just ok, not worth the $200 we dropped. The table we had was almost in the gravel, yet there seemed to be many other tables where we could have sat. The receptionist was slow. It seemed like no one cared if we were there or not. Pretty disappointing and I won’t be back nor bring my out-of-towners to visit.

JM
Phoenix
3 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

After enjoying the botanical garden Luminaria experience, we sat outside at Gertrude’s. The food, staff and atmosphere were a perfect to end a wonderful date night! Would highly recommend!

JO
1 review
Dined on December 21, 2019
Overall5food4service5ambience5

The lamb special was amazing. Actually I order lamb whenever I can and this was the best Ive ever had. Best lamb and possibly best comfort food Ive had. We also had Korean fried chicken which was ok but not the same caliber as the the lamb.

SP
1 review
Dined on December 21, 2019
Overall5food5service5ambience5

It was a wonderful anniversary dinner! I booked online and let them know it was our anniversary and they brought out a special dessert. I can't wait to go back!

J
Phoenix
92 reviews
Dined on December 21, 2019
Overall5food5service4ambience5

Another great experience at Gertrudes. We eat here a few times a year, usually before a garden event - this year the Luminaries. The Scallops with red mole were terrific as was my wife’s flatiron. I have written several reviews of this place so,I’ll,be brief.. this is first rate restaurant with great food and an interesting wine menu. I highly recommend it.

BB
Phoenix
1 review
Dined on December 21, 2019
Overall5food5service5ambience5

Very inventive and savory menu, plus our server was both delightful and very well informed about everything offered.

OT
1 review
Dined on December 21, 2019
Overall3food3service3ambience3

Food was good but a bit pricey. Service was good.

SD
Pittsburgh
16 reviews
Dined on December 20, 2019
Overall5food5service5ambience5

Delightful meal in the Desert Botanical Garden. Corn fritters followed by the wild boar made a hearty meal on a chilly night night before Christmas. Well made and flavorful Arizona wines matched the entree. Service that was attentive but not intrusive made a perfect evening out.

DC
Philadelphia
1 review
Dined on December 18, 2019
Overall3food2service2ambience2

Noisy, food was so-so at best and service was awful. Can't recommend at all.

BG
Phoenix
3 reviews
Dined on December 18, 2019
Overall3food3service3ambience4

Scallops were cold when served. Food was disappointing. We felt rushed out of there.

DV
Phoenix
1 review
Dined on December 17, 2019
Overall5food5service5ambience5

Great experience, especially since we had tickets to Luminarias that evening! The food was wonderful and we had great service.

J
Phoenix
17 reviews
Dined on December 17, 2019
Overall4food4service5ambience3

I ordered the duck. The vegetables that accompanied it were absolutely delicious. The duck was flavorful but tough and dry. I would probably not order it again. Our server was Fred and he was excellent.
We were seated indoors, per my request, but near a door and it was uncomfortably cool.

MF
Montreal
9 reviews
Dined on December 15, 2019
Overall4food4service5ambience4

Loved the ambience and food as we celebrated my hubby’s birthday. Would have preferred a more authentic and interesting dessert to tie up the evening. Great location.

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