Gertrude's - Phoenix

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1. l

   lauried

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   We loved everything about it -- and that it was even amazingly comfortable enough to eat outside in 100 temps!

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2. J

   Joanna

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Great! Seated quickly. Food was delicious. Highly recommend.

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3. M

   Mark

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Excellent as always. The Desert Botanical Garden is an Arizona gem, and Gertrude's is a great part of the experience.

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4. p

   peterpammy

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   One of may favorite places to lunch with friends!@

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5. J

   Juv3001

   Phoenix

   25 reviews

   vip
   4.0

   25 reviews

   Dined 2 days ago

   overall4food5service4ambience3

   Food was great Place was busy The flies inside were a detractiom from the great food

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6. LR

   LaurenceR

   New England

   5 reviews

   4.0

   5 reviews

   Dined 3 days ago

   overall4food4service5ambience3

   Gertrudes is in the Desert Botanical Gardens. Although it is attached to a cultural/arts institution, it seems more like a very good independent restaurant. Both the kitchen and wait staff function at a high level.

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7. BW

   BenW

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food4service5ambience4

   We arrived early on a Sunday morning and made a reservation for brunch later in the day. At the appointed time we were seated at a shaded table outside. Service was quick and the atmosphere was relaxed. We enjoyed the meal and while the men lingered at the table, the ladies went to shop next door. Excellent experience all around.

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8. DF

   DesignFan

   Phoenix

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Our evening at Gertrudes was wonderful. Andrew, our server was outstanding, with the perfect blend of attention, recommendations, and unobtrusiveness. Other staff members were great too. We enjoyed our food and the ambiance. What a treasure this place is.

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9. S

   Selbz

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Good food , great service, beautiful surroundings.

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10. J

    Jboy

    Charlotte

    22 reviews

    vip
    5.0

    22 reviews

    Dined 4 days ago

    overall5food4service4ambience5

    Gertrude’s hosted 4 couples, including my daughter for her Prom this weekend. They did a great job making them comfortable and treating them like first class diners. Thank you for the extra touches to make this special night the best.

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11. DC

    DianeC

    Phoenix

    3 reviews

    vip
    1.0

    3 reviews

    Dined 4 days ago

    overall1food1service3ambience2

    Restaurant was warm and noisy. Difficult to hear. Server worked hard but food was mediocre. Too bad, the location is amazing.

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12. SS

    SusanS

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    overall5food5service5ambience5

    Great service and food. Thoroughly enjoyed eating on the patio even though a little warm. Had hummus and veggies and cold gazpacho..scrumptious.

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13. JH

    JaniceH

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    This place was a pleasant surprise, since it is located at a park. The outside patio was very nice. The food was outstanding. It was very tasty and the portions were generous. There were some very nice choices. They had many unique drink selections as well. The service was excellent. I would highly recommend it. The entire day was memorable. We took in the park by day, had a wonderful dinner, and then enjoyed the illuminated Chihuly glass exhibit at night. Beautiful Day!

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14. DN

    DNDAZ

    Phoenix

    12 reviews

    5.0

    12 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    Another great meal at Gertrude before our last concert at the garden. We were taken care of by our server Fred who did excellent job. Drinks, appetizers and dinner were all fantastic and very good portions. And as usual had to get a order to go of Donuts holes to snack on during the concert. Will be back again.

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15. DE

    DianeE

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    We both had the chicken salad wrap for lunch. It was delicious and a very generous serving. We sat outside in the under cover area and it was lovely and cool. We will return again.

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16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    After a morning visit to the Botanical Gardens, lunch on the patio at Gertrude's was perfect. Very relaxing and inviting, excellent food and service!!

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17. B

    Boobookitty

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience4

    I enjoyed the food and the service is excellent. Somewhat of a niche menu..some unusual dishes. A little pricey but that is to be expected. I would recommend the restaurant. May be a bit difficult for picky eaters.

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18. OT

    OpenTable Diner

    Portland

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Truely enjoyable experience all the way aro

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19. T

    Trish

    Minneapolis

    7 reviews

    5.0

    7 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Excellent service, ambiance & food. Very fresh. We will definitely go again.

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20. PG

    PeggyG

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food3service5ambience5

    I'm a champion of the farm-to-table food chain, but, seriously, Gertrude's needs to source real lettuce, not garden weeds. A few of the more "airy" pieces in an overall salad of robust lettuce - well, I can handle that. Not so an entire salad made up of airy pieces with nothing worth a good bite. Butter lettuce, red-leaf lettuce, iceberg or even the dreaded and ever-present Romaine would've been better than a plate full of air. It's a little too foo-foo for my farm-bred taste. Next time I'll pack a lunch and pick one of the amazing nooks in the garden to enjoy a break.

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21. CM

    ChristineM

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined 6 days ago

    overall4food3service4ambience4

    It was ok. The salad dressing was too spicy for my guest. The sornoran shrimp salad. Should warn guests. Thanks

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22. EW

    EileenW

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food4service5ambience5

    Beautiful setting, great food. Our wait staff was friendly and attentive.

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23. LT

    LoraT

    Phoenix

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    Love, love, love Gertrudes! The food is always great, though a little pricey. The outdoor patio is especially nice. Beautiful scenery! Service is always great!

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24. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    The food was again fabulous. The patio is fantastic.

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25. PG

    PizzaGal

    Jackson Hole

    4 reviews

    3.0

    4 reviews

    Dined on May 11, 2022

    overall3food3service4ambience4

    Great service-nice atmosphere - but worth going only if at Gardens and want a break to not have to eat somewhere else. Had dinner so could see gardens in daylight then on dark afterwards. But towards the pricy side for ok but more towards average food. Has chicken salad - tortelloni for $30 ok but have had better at other restaurants. Agree with other reviewers that seems to be not as great as other reviews seem to indicate. I would not go there again for lunch or dinner and would plan accordingly.

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26. MJ

    MJPS

    Phoenix

    63 reviews

    vip
    3.0

    63 reviews

    Dined on May 11, 2022

    overall3food2service4ambience3

    This is my second time eating at Gertrude's, definitely disappointing. The first time was excellent! My first dining experience we shared a delicious Green Chili Bacon Cheeseburger, it was delicious, so sad the same experience did not transfer to the salads on the menu. This time my dining companions ordered the Chicken Club Salad, very disappointing. The chicken tasted like pre-packaged chicken, no tomatoes, just a bagged salad poured on the plate, bacon non-existent. I am disappointed because with such a beautiful venue and the high level of quality at DBG and the location; I would expect fresh roasted chicken or at a minimum, rotisserie chicken shredded on top, and no fresh sliced tomatoes. (If you don't have the resources to roast chicken go to Costco). I had the small Arugula salad, once again, just a bag of old Arugula on a plate with a no accoutrements and NO Feta VERY disappointing. Other diner had the Crab and Kale dip, unsure where the Crab was plenty of Kale and watery, no Old Bay and no Shrimp; not even Shrimp segments...what exactly are Shrimp segments??? Also a lot flies, I realize the doors are open for the outdoor eating, but so many flies...I might return for another attempt, maybe third time is the charm. Service was excellent. Abby my server was kind and Daniel the 'food runner' was also very good, he remembered me from my last visit when he was the bartender. Would I recommend - MAYBE, but with the options I am given yes I will...

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27. SD

    SalliD

    Orange County

    6 reviews

    4.0

    6 reviews

    Dined on May 10, 2022

    overall4food4service5ambience4

    My friends birthday and she loved the card and the dessert 👍❤️thank you

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28. NO

    NancyO

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on May 10, 2022

    overall5food5service5ambience5

    Following a tour of the garden, we booked a special birthday lunch for four and it was the perfect way to complete the day for our special birthday girl! We each had various salads and several ladies said it was the best salad they had ever had. No food was left on the plate, always the best indicator.

    Report
29. s

    singleoverseventy

    Phoenix

    6 reviews

    4.0

    6 reviews

    Dined on May 10, 2022

    overall4food4service4ambience4

    Was impressed how comfortable on the patio for dining even with the days being high nineties. Always pleasant to eat outdoors.

    Report
30. ML

    MoragL

    Hawaii

    4 reviews

    vip
    3.0

    4 reviews

    Dined on May 10, 2022

    overall3food3service4ambience2

    Great location in the botanical gardens. The food was mediocre and over cooked, and expensive for what it was. They could do so much more to create a much better ambience. Felt like a cafeteria. Service was good though.

    Report
31. FM

    FMHK

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 10, 2022

    overall5food5service5ambience5

    We made our reservation well in advance to take our daughter for dinner after graduation. After the graduation ceremony, our daughter asked if we could include two of her friends who also graduated. I was a little nervous about making a change on such short notice, but the folks at Gertrude's graciously accommodated our request, and we all had a lovely dinner. I would highly recommend.

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32. R

    Roberto

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on May 9, 2022

    overall5food5service5ambience5

    Good food - good service - a lot of noise. I would still go there again with ear protection.

    Report
33. TR

    ToyaR

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    The Cauliflower appetizer is a MUST have! I was too dignified to lick the plate, but I wanted to! Ha!

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34. GG

    GoldenGirl

    Denver

    4 reviews

    5.0

    4 reviews

    Dined on May 9, 2022

    overall5food5service5ambience3

    My party of four all ordered the shrimp salad and all of us liked it. It has lots of shrimp as well as tomatoes, eggs, and avocado. I switched up the dressing and tried it with the spicy Thai dressing and it was delicious. Our waiter was very attentive without being in the way.

    Report
35. J

    Jeanette

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food4service4ambience4

    Our first time at Gertrude’s and it was Mother’s Day. Outdoor dining was wonderful. There were two negatives, some children dining with their family were annoyingly loud. And, my granddaughter does not recommend the Mac & cheese.

    Report
36. KC

    KellyC

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    Hosted dinner for my mother for Mother's Day. Great ambiance, attentive service and really delicious food. Two of us had the chicken tortellini with mushroom ragoot. Really amazing but quite filling. Sizeable portion. Took half home. Kids (9 and 11) enjoyed their burger/veggies and chicken tenders/mac n cheese. Dessert was fantastic (almond strawberry shortcake and Cookies n Cream). Look forward to dining here again.

    Report
37. J

    Jacque

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    We chose outside dining - a most pleasant experience, pleasant temperature, gentle breeze and noise level quiet compared to many restaurants Menu that is unique; expense is worth it. Food prepared as listed, excellent presentation, served at proper temperature. Server the best we have had for years. Thank you

    Report
38. TK

    TracyK

    Atlanta

    1 review

    vip
    3.0

    1 review

    Dined on May 9, 2022

    overall3food4service3ambience1

    Too hot- No AC even inside, we roasted. They claim “it’s Arizona get used to it” Idiots I’ve been here 30 years.

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39. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Wonderful experience at Gertrude’s. Beautiful setting and ambiance inside and outside on the patio. Food is always amazing.

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40. OT

    OpenTable Diner

    Phoenix

    2 reviews

    2.0

    2 reviews

    Dined on May 8, 2022

    overall2food1service1ambience1

    Had a reservation at 2:45pm, and asked if there was anyway we could get an earlier time when we arrived at the b.g. Around 1pm. Was told no, which is understandable. Arrived later at our reservation and were seated right away inside. The waitress quickly came over and we could tell right away she did not want to be there. She told us as soon as we sat down she would take our food order because the food was changing over at 3:30 and she needed to get our order in now “per her manager”. We were given breakfast/lunch menus and hadn’t really had a chance to look at them, and some in our party wanted dinner options. We didn’t know when making the reservation that wouldn’t be an option until after 3:30. When asked about dinner menu, the waitress told us they need the table by 4:15, and we wouldn’t have time to sit and order from the dinner menu at 3:30 and she needed to get our order asap “per her manager”, all the while with an attitude as if we were there to ruin her day. I understand this day is your busiest day with it being Mother’s Day, but she was very rude from the start. We placed our orders and then she came back to get our drink orders. Once we actually had time to acclimate after being hurried to order, the restaurant was filthy. Floor was covered in food under our table and there were at least 5 flys flying around our table of 7. We were constantly swatting the flys when the food came, which was mediocre at best. I’m not sure what happened from start to finish at Gertrude’s, but it did not live up to the quality and standards that we heard about prior to coming here. Not one person in our party really enjoyed their food or dessert. Would never go on a holiday again, and I highly recommend avoiding a reservation at 2:45, since you are not told when booking, you have to order from lunch/breakfast menu. Overall very disappointed and will not be back.

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