Gaucho Piccadilly

4.3
10342 Reviews
£41 and over
Steak
Gaucho Set Lunch Menu: 12–3PM | Two Courses - £24.50 | Three Courses - £27.50 | Monday- Friday

Piccadilly is our flagship restaurant, set in a beautiful townhouse just off Regent Street, encompassing the ultimate Gaucho experience in the West End. Impeccable Argentinian steaks, flavours of Latin America and a perfectly curated drinks list are all enjoyed in uncompromised elegance in the former home of a Spanish Ambassador.

This impressive restaurant boasts a variety of unique spaces that soar over three stories. At ground level, you have our warm and welcoming dining room with adjoining weather-proof terrace. As you ascend the original sweeping staircase, you’ll find another dining space with a spectacular open kitchen, where we host our legendary Electro brunch, as well as a myriad of gorgeous private rooms – one inspired by our former Spanish resident.

Please note: we currently do not accept OpenTable dining cheques.

Support Gaucho Piccadilly during COVID-19

Experiences

  • New Year's Eve at Gaucho Piccadilly

    £20.00 per personPrepaid

    Dec 31, 2021 only

    Raise a glass to the end of 2021 at Gaucho this New Year’s Eve. We will be offering our a la carte menu throughout the evening featuring your Gaucho favourites along with our extensive wine list. *Please note we require card details to secure all bookings for New Year's Eve. A deposit of £20 per person will be applied at the booking stage. We require at least 72 hours' notice for any cancellation, after this point deposit will be forfeited.
  • Friendmas

    £45.00 per person

    Nov 22, 2021 - Jan 9, 2022

    Come together at Gaucho with our festive set menu, Christmas drinks and a collection of classic games. Introducing ‘Friendmas’, our newest groupwide dining offers friends and familes the opportunity to celebrate Christmas together. Each table will be given a Gaucho games pack for the duration of the booking, which will include a pack of cards, the name game cards and a list of Gaucho card game suggestions. The menu is £45 per person (excl. service) and includes three courses and a glass of Domain Chandon. Book your ‘Friendmas’ table now. In the true spirit of giving, any group that roles a double six on the dice at the end of dining will enjoy their meal on us. Terms apply.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 10342 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.2
ambience
3.8
value
Noise · Energetic
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JG
JoshG
1 review
Dined a day ago
Overall1food1service2ambience1

I paid £5 for tap water
Overpriced for average quality

Gaucho Piccadilly
Responded 4 hours ago

Good evening JoshG, Thank you very much for taking the time to give us a review. We would like to apologise for your experience. Rest assured your feedback will be passed on the relevant members of the team and this will be investigated as our tap water is free of charge. We hope this sole instance will not keep you from visiting us again. Kindest regards, Gaucho Piccadilly Management Team

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PF
PaulF
London
1 review
Dined a day ago
Overall2food5service1ambience1

Very disappointed. Unfriendly staff that pick and choose who can have the set menu

SL
StevenL
1 review
Dined a day ago
Overall2food3service2ambience2

Very loud and crammed inside the chips over cooked.

Asked for desert menu waited about 15 mins and still no menu so asked for bill paid and left
But left feeling gutted as I was recommended by family and friends and was looking forward to spoiling my partner in her birthday!
We Won’t be returning
Over priced for the service we had!!

Gaucho Piccadilly
Responded 4 hours ago

Good evening StevelL, Thank you very much for taking the time to give us a review. We are very sorry to hear your experience with us was not up to the standards we are holding ourselves up to. We will take your feedback into consideration and help improve ourselves. We do hope you visit us again. Kindest regards, Gaucho Piccadilly Management Team

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D
David
London
4 reviews
Dined a day ago
Overall2food3service1ambience2

Service a bit slow. Seemed very unenthusiastic. Had to ask twice for things a lot and chase them up. Not overly impressed.

Gaucho Piccadilly
Responded 3 hours ago

Good evening David, We are very sorry to hear your experience with us was not up to the standards we hold ourselves up to. We will use your feedback to improve ourselves as a business and our service. We do hope you will visit us again. Many thanks, Gaucho Piccadilly Management Team

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LN
LynN
Las Vegas
4 reviews
Dined a day ago
Overall4food4service4ambience5

Always enjoy Gaucho and today did not disappoint. On the whole it was everything we love, great food, wine and ambience. A few things went wrong, starters not to standard and then the cloakroom was in complete disarray, after 10 minutes went to find my own coat. However, a one off I hope and can't wait to come back.

Gaucho Piccadilly
Responded 4 hours ago

Good evening LynN, Thank you very much for taking the time to give us a review, we deeply appreciate it. We would like to apologise for the starters and the state of our cloakroom, we promise to do better next time. We can assure you this was a sole instance. We look forward to see you dine with us again. Kindest regards, Gaucho Piccadilly Management Team

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OT
OpenTable Diner
1 review
Dined a day ago
Overall1food3service1ambience1

Very very slow service
Missed a starter
Missed a side
Drinks order took as long as the starter to come out and the 2nd round even longer
Couldn’t find coats in cloak room

Gaucho Piccadilly
Responded 3 hours ago

Good evening Sir/Madame, Firstly we would like to thank you for taking the time to write us a review. Secondly we would like to apologise in the name of our team, and to assure you that your feedback will be taken in consideration. We do hope that this sole instance will not keep you from dining with us. Kindest regards, Gaucho Piccadilly Management Team

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A
Andys
1 review
Dined a day ago
Overall2food1service2ambience1

Very cold restaurant, had to eat with jacket on, poor quality food, service was ok. Would definately not go back or recommend to anyone

Gaucho Piccadilly
Responded 3 hours ago

Good evening Andys, Thank you for taking the time to give us a review. Rest assured we will take your feedback and improve ourselves. We do apologise for feeling cold in our restaurant, we usually have the heating on so this will be looked into. We do hope that this sole instance will not keep you from visiting us. Kindest regards, Gaucho Piccadilly Management Team

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SM
SukhvinderM
Nottingham
1 review
Dined 2 days ago
Overall4food4service4ambience4

Nice food but drink service was a little slow. Overall a nice experience

OT
OpenTable Diner
Dorset
1 review
Dined 2 days ago
Overall3food1service4ambience4

Oh Dear!! Setting great. Service good.
Food diabolical one returned as totally inedible. Mains turned up with no sides so sent all food back…..only for it to be returned cold. Management agreed not to charge us for 2 main courses and 50% reduction on the wine. Only to then be presented with the full bill totalling £354 which included all the food (remember one of the party didn’t actually have a meal) the full cost of the wine and over £50 service charge.
Probably the worst meal I’ve ever had
I feel sorry for the waiting staff who have to serve it
Needless to say….we will not be going back

PC
PaulC
1 review
Dined 2 days ago
Overall4food4service3ambience3

Great steak in a lively restaurant. Noise level was a little high for me but Saturday night in London…..what do you expect?

Service was OK, but bill was wrong so scored a little bit down on this aspect. 12.5% service charge added automatically. I would like to add this after.

Gaucho Piccadilly
Responded 2 hours ago

Good evening PaulC, Thank you for taking the time to give us a good review. We do apologise about presenting you with the wrong bill and we do hope this was sorted on the spot. We do hope this sole instance will not keep you from visiting us again. Kindest regards, Gaucho Piccadilly Management Team

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OT
OpenTable Diner
London
2 reviews
Dined 2 days ago
Overall4food5service4ambience4

Always very nice and didn’t disappoint. Very busy restaurant but service wasn’t affected. Great location as well.

Gaucho Piccadilly
Responded 3 hours ago

Good evening, Thank you very much for taking the time to give us a review. We really appreciate it. We do hope to see you dine with us again. Kindest regards, Gaucho Piccadilly Management Team

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AB
AnkeB
1 review
Dined 2 days ago
Overall2food3service2ambience2

Food was the best part although it went cold very quickly - possibly because the venue itself was chilly. I didn’t like one of the sauces and this was deducted from the bill which was good of them to do and unexpected. The wine I requested wasn’t available and a similar one at the same price was not offered which was disappointing. The room was noisy as the tables were very close together and very dark with no windows - not to our liking at all. There were lots of different rooms, it was a shame we were not offered the choice. Some of the furniture is tired and worn - tables, chairs. Doesn’t match the prices of the food.

L
Lozza1
Essex
1 review
Dined 2 days ago
Overall3food5service2ambience2

It was very busy and very noisy. The steak was lovely but the food vastly overpriced for what you get. Had to wait half an hour for food. Chairs very low. Wouldn’t rush back.

SM
SianM
1 review
Dined 3 days ago
Overall2food4service1ambience3

We loved Gaucho- we loved arriving and enjoying a cocktail then being shown the cuts of meat at our table- it was all part of the experience and made it stand out from other restaurants. It now feels like they do not have enough members of staff to cover the tables, it felt rushed to order our food, I booked it as a birthday meal and there was not even a ‘Happy birthday’ said by the staff. The steaks were still delicious but we will not choose to go there in the future- it felt as though it’s about getting numbers through the door now more than the experience they used to offer.

R
Ryan
London
1 review
Dined 3 days ago
Overall3food2service3ambience2

Food ok, but slow coming out with sides & sauces. Plenty of staff on site, but actual waiters overrun & not enough time to attend to guests (our party had to consistently request drinks)

Unnecessary volume of “bouncer” staff made the experience feel cold and unwelcoming

OT
OpenTable Diner
London
2 reviews
Dined 3 days ago
Overall2food3service2ambience2

The interior wasn’t great and the table we were sat at was in an awkward position.

The steak was cold and wasn’t seasoned with salt. The vegetables were minimal for what we were expecting and the same for the chips. Again, the chimichurri was below average.

The server was very friendly though!

Having been impressed by the first Gaucho we had gone to, was expecting this one to be at the same standard, however unfortunately it was not.

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall5food5service5ambience5

Perfect venue to celebrate my husband’s 50th birthday - he said it was the best steak he’d ever eaten it melted in the mouth - staff were friendly and attentive and great location for us to walk to the Theatre afterwards.

OT
OpenTable Diner
London
3 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great as always.

C
Cdfgg
1 review
Dined 4 days ago
Overall3food5service2ambience3

We really looked forward to our meal for my boyfriends 21st birthday. It was extremely loud i could barely hear him. Drinks and starters came out so quickly which was great, we then waited an hour and a half for our food. When it came it was lovely, we were offered drinks while waiting on the house to which we said yes for one. They then bought me a mojito as i had turned down a drink on the house. Unfortunately i don’t like mojitos and on top of this, we were charged for it too. Overall, we were disappointed with everything other than the food.

B
Beth
Cambridge
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Our server was really helpful and knew lots about the menu. The food was exceptional, cooked perfectly, and service was speedy. Free drink as a birthday gift too was a nice touch.

OT
OpenTable Diner
London
1 review
Dined 4 days ago
Overall5food5service5ambience5

Lovely food great service

MP
MikeP
London
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Very friendly and attentive staff. Food superb and excellent quality. Would visit again.

JD
JoannaD
London
1 review
Dined 5 days ago
Overall4food5service5ambience4

The food is amazing and great value for money. The staff are attentive and professional and go out of their way to please and make you comfortable. I would highly recommend for a great steak go to Gaucho Grill.

L
Louise
1 review
Dined 5 days ago
Overall4food2service3ambience5

Half of our steak was so overcooked we couldn't swallow it, we ordered medium. After pointing that out to the waiter no one came to apologise or offer alternative. Beef empanadas were unavailable and it was only 7pm. Also the menu you see online is not at all available, choice is very small.

KM
KevinM
1 review
Dined 5 days ago
Overall4food5service3ambience3

Food was really good, best steak I’d had in a while, and we had a very interesting red wine that was an experimental Malbec blend. The initial service was a little slow, we were seated promptly but had to wait well over half an hour before we were seen to, but after that, our waiter was good.

A
vipAkhter
Cancun
12 reviews
Dined 6 days ago
Overall2food2service3ambience3

Very disappointed with the quality and cooking of steaks. Fries felt like refried

OT
OpenTable Diner
London
2 reviews
Dined on November 29, 2021
Overall3food3service2ambience3

Food was fine, we had the Friendsmas menu. Disappointed that we had to wait an hour for our main course. Our waiter was lovely and tried his best for us. Christmas pudding was terrible - more like a ginger sponge.

Gaucho Piccadilly
Responded 6 days ago

Good evening, Thank you very much for taking the time to leave us with a feedback, we deeply appreciate it. We would like to apologize in the name of the team and the staff involved. We are happy to hear our table host tried to help the situation. We hope this instance will not keep you from visiting us again. Kindest regards, Gaucho Piccadilly Management

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RS
RachelS
Buckinghamshire
2 reviews
Dined on November 29, 2021
Overall5food5service5ambience5

Lovely food. Very attentive waiters.
Great all round

Gaucho Piccadilly
Responded 6 days ago

Good evening RachelS, Thank you for taking the time to give us such a lovely review. We are very happy to hear you had a lovely time. We wish to see you again soon. Kindest regards, Gaucho Piccadilly Management

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NC
NataliaC
London
1 review
Dined on November 28, 2021
Overall3food3service4ambience4

The chef does not know the medium roast. Meat very salted and not best quality. Price is too high!!!

Gaucho Piccadilly
Responded 6 days ago

Good evening NataliaC, Many thanks for taking the time to leave us with a review. We apologize in the name of our team and the chef, and we hope this sole instance will not keep you from visiting us again. We will take your feedback and use it to move forward as a business. Kindest regards, Gaucho Piccadilly Management

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A
Alex
Worcestershire
1 review
Dined on November 28, 2021
Overall2food1service3ambience1

First of all I want to say that we did eat our food and we did not complain, although this is mostly down to the fact we spent all day travelling from the north of England and were starving and we aren’t really the type of people to complain as we find it quite embarrassing.

We normally eat at the Birmingham branch of gaucho, which we always find amazing and we always enjoy.

As they are the same chain with an identical menu we assumed that all would be the same in terms of service, food, value for money and generally how enjoyable the night is to be.

First impressions seemed fine, although we walked in having no idea where to go to check in until a lady shouted from behind a table with 4 women closely huddled around it.

We were told to go upstairs, where the man who was there seemed confused as to why we were there even though we were told downstairs he was waiting for us.

The floor we were on was very loud, people shouting, kids running around.

We were introduced to our waitress who’s name was Alexia, who was possibly the only saving grace of the entire night as we was very good, polite and extremely well educated on the food on the menu.

First we ordered cocktails, which again we normally have at the Birmingham branch and are delicious. On this occasion I’m unsure what on earth was going through the persons head who was making them, in short all of the cocktails we had throughout the night (we gave up after ordering three different ones) were horrendous.
Now moving on the to food, I normally go for for the 800G Tira De Ancho rib eye, at £68.00. Which at the price range, you expect to be perfect in my opinion.

The steak arrived, they asked if we were waiting on anything else and we replied just the chips, to which they replied you didn’t order any. Which is correct we didn’t, but haven’t been to several other branches ALL of which come with them for free we kind of expected it to be the same, or at least to make it clear if it isn’t

L
Linda
London
4 reviews
Dined on November 28, 2021
Overall3food3service3ambience2

Food was good, service could have been better, had to ask for salt and pepper, had to ask for sauce it was busy but didn’t feel looked after really.

Gaucho Piccadilly
Responded 6 days ago

Good evening Linda, Thank you for taking the time to leave us with a feedback. Rest assured this will be passed on to our team, and we will do better next time. We do hope that this instance will not keep you from visiting us again. We hope to see you soon. Kindest regards, Gaucho Piccadilly Management Team

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A
Andy
Salt Lake City
9 reviews
Dined on November 28, 2021
Overall3food5service2ambience3

Went for Sunday Roast. Not as advertised - no unlimited Yorkshires. Not the end of the world, but was definitely something that attracted us to choose Gaucho over other locations. When asked, staff was noncommittal, and never addressed it again. Service in general was lackluster / disinterested. Food was very good. Decor is standard Gaucho - very dark.

Gaucho Piccadilly
Responded 6 days ago

Good evening Andy, Firstly, thank you for taking the time to leave us with a review. We are very sorry to hear about your experience at Gaucho. These are definitely not the standards that we hold ourselves up to. We do apologize in the name of our team and the people involved, we do hope you will give us a second chance to show our improvements. Looking forward to seeing you dine with us again. Kindest regards, Gaucho Piccadilly Management Team

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DC
DavidC
1 review
Dined on November 28, 2021
Overall2food4service3ambience1

On arrival was shown to a room, just off the main restaurant, the room was freezing the table was ice cold the cutlery felt like it had been in a fridge, we were the only diners in that room for the majority of our meal and as such there was no ambience or atmosphere at all, we complained about this and they told us they would turn up the heat but we didn’t feel any difference. We ordered white wine, we had almost finished our starters before this arrived. When I went through the main restaurant to use the loo it was like passing through a Parralell universe, warm with a great ambience. Diner arrived and we were presented with sides that we hadn’t ordered, we were told sorry, but don’t worry they won’t be on the bill, but at the end they were on the bill, so had to ask for them to be removed. We also asked for service charge to be removed which it was, but our waitress attitude toward us completely changed you could tell she had the right hump about this. The steak was the best steak I had in a very long time but the chips were a bit dried up and crispy. So all in all not a great experience for what is a very expensive place, would not return or recommend, when I booked I stated it was for a special occasion birthday, I don’t know why they asked this as there was no acknowledgement of this in any way at the restaurant.

OT
OpenTable Diner
London
2 reviews
Dined on November 28, 2021
Overall3food3service5ambience5

Nice restaurant good and efficient service. My roast lunch was not bad, pretty light on the potatoes (3 of them) and no extra yorkie but was told they had a limited no. My steak was tasty, my father’s steak was very tough. He struggled to cut into it. He felt it was more like rump than sirloin. They replaced it. Not bad but not overwhelmingly good either.

KM
KevinM
1 review
Dined on November 28, 2021
Overall2food2service3ambience3

Hi

Unfortunately we had extreme weather and I dont know if this or speed of movement from kitchen was to blame but the food was luke warm, we were lucky otherds just left.

At £120 per head must do better, going to Hawksmoor in future.

The food is hot and just as expensive and tasty

Regards

Kevin

OT
OpenTable Diner
1 review
Dined on November 28, 2021
Overall1food3service1ambience1

We came for a Sunday roast. Service was extremely slow (took nearly 2 hours for a 1 course meal - we didn’t have time for dessert after that). We were immediately told upon ordering there would be no extra gravy and no extra Yorkshire puddings (despite it being advertised as unlimited). The food was fine when it arrived but overall not a great experience and wouldn’t go back.

RD
RD123
1 review
Dined on November 28, 2021
Overall2food4service1ambience2

Good food, let down by an absolute shambles front of house staff.

Gaucho Piccadilly
Responded 6 days ago

Good evening RD123, Thank you very much for taking the time to leave us with a review. I'm sorry to hear that you did not enjoy your experience with us. This is not our usual standard & hope that you will join us again so that we can prove this. Kind regards, Gaucho Piccadilly Management Team

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HB
HeatherB
London
2 reviews
Dined on November 28, 2021
Overall1food1service1ambience3

Service was dreadful. Sent one steak back twice as very under cooked but still came back out the same. Complain Ed and didn’t pay. Had booked this table as a treat for my friends 60th Birthday. Very disappointed

LL
LucileL
London
1 review
Dined on November 27, 2021
Overall5food5service5ambience5

All was perfect ! Thank you very much !
Maybe a little bit to noisy but that’s fine

YG
YolandeG
London
4 reviews
Dined on November 27, 2021
Overall3food5service3ambience2

Table booked for 9pm. Arrived 10 mins early. Restaurant was very busy. We were asked to wait outside in the freezing cold for a couple of minutes for people to leave. The weather was very cold, windy and zero degrees there was snow in the air.
At reception we were told our table would be ready in 8 minutes so could have a drink at the bar. We were taken to the bar and seated next to what turned out to be our table, which was actually ready for us. As we were ordering our cocktails we were then moved 3 feet from the bar table to our table- a case of the left hand not knowing what the right hand was doing.

Our table for 4 people was adjacent to the door. This was a problem as the door was continuously being opened every few minutes and icy wind was blowing our napkins away and we were all very cold during the entire meal. On several occasions we asked the staff to close the door as they held it open whilst talking to customers on tables outside.
Staff were very nice and friendly but obviously overworked and busy. Service was a bit slow which initially wasn’t a problem, as it was nice to catch up with our friends. We had the meal from the set menu which started with a glass of bubbly but I had to ask for this twice and it didn’t arrive until we had finished our starters so we ate starter with no drinks.
We ordered a bottle of red wine to go with our steaks before main course but our food arrived and no wine. We asked again and still no wine. We finished our main course and then decided to cancel the bottle which still hadn’t been served. So we had the main course also without drinks. Our waiter was very apologetic and sweet you could see he was busy. We had cocktails with our deserts.
The food as always was first class top notch. For a value set menu it was absolutely lovely. However the wait in between courses was quite long. We were still there at 11.30pm and were starting to panic about the time as we had trains to catch home. Our friends missed their train

FAQs

Gaucho Piccadilly offers takeout which you can order by calling the restaurant at 020 7734 4040.

Gaucho Piccadilly is rated 4.3 stars by 10342 OpenTable diners.

Gaucho Piccadilly does offer gift cards which you can purchase here https://www.gauchorestaurants.com/gifts/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.