The Garden Court in the Palace Hotel is that wonderful experience you expect from such a special venue. The room's beauty is unsurpassed, service is top notch and the food is as ample as it is delicious.
I was disappointed that the Sunday Brunch Buffet was discontinued some time ago. The website says it still exists. However, the room is so beautiful, the staff so friendly (but not overly so) and the ambiance so relaxing that we didn't really mind. The food was good, but not very exciting, the portions on the European side, small by American standards, but sufficient. I remarked to my companions that we would have a lovely meal and leave feeling overly fed and that is exactly what happened. The live music, piano and bass, was good and the musicians very cordial. Overall a lovely experience.
Pure elegance. The food was perfect, the setting was nothing short of stunning, and the service was ideal. Attentive, yet not bothersome. We visit The Palace once a year and this has become a tradition.
Beautiful palace ,love the chandeliers . I was looking forward to a grate breakfast. My Waiter was not very enthusiastic serving our table, he spoke very few words buffet or a la carte. I had to get up and ask for more coffee. After 15 minutes they send someone else to service our table, he was much more attantive and professional. We didn't finish our breakfast not a very good experience for $100.00 2 coffees 2 orenge juices and some bread. I was expecting more like WELCOME TO THE COURT YARD, MAY I OFFERE COFFEE, ORENGE JUICE, ICE WATER. PLEASE POOR SERVICE DOESN'T DO JUSTICE TO THIS BEAUTIFUL PLACE.
The location is gorgeous, but the food is just so-so and the service is also just ok. Given the price tag ($76/person for afternoon tea + glass of sparkling wine), I would have expected more.
- Food: the mini black sesame cream puff was excellent. Aside from that, nothing to write home about. We got a chocolate covered strawberry, an egg tart, a chocolate dipped almond cookie, and some kind of a chocolate shell thingy filled with cream. Nothing special about the savories either (chicken salad, smoked salmon, etc.)...basically lacking originality whatsoever.
- Service: inattentive. I made a reservation through OpenTable. Even though they did have my reservation, I did not receive dining points. After contacting OpenTable I found out that the restaurant had erroneously canceled my reservation! I had also mentioned in the comment section that we were celebrating Valentine's Day - however, we received a complimentary piece of cheesecake with a "Happy Birthday" message.
- Ambiance: the live harp performance was nice. However, combined with the proximity to the adjacent table (and the size of the table - my husband and I were sitting across from each other), it made our conversation quite cumbersome, requiring us to scream at each other.
Had the High Tea in the Garden Court. Lovely atmosphere with a "harpist" playing during our stay
Went for tea. Had the signature tea. The atmosphere is what we went for and that did not disappoint. My sister and I both thought that for the idea of a fabulous tea there would have been a bit more care taken to check on the actual tea. We were hoping for a second teapot and no one ever asked how we were doing. Bummer.
Date with mother
Very disappointed by my lunch experience here on a Sunday. The setting was beautiful and Parisian but the food and service mediocre. Did something happen to this hotel's management from years ago? I do not know if this the reason. I'm paying premium prices for a nice lunch but neither my food or my companion's food was tasty at all despite a gourmet menu. The only thing that was good was the $6 fresh squeezed orange that was only about half a glass. The fire alarm kept going off but no waiter came by to tell us not to be alarmed and we were supposed to just accept it as a fact of dining there. A server wouldn't give us water bc he wasn't our waiter and we had to ask multiple times. In the end, we packed a wafflette to go and asked for accompanying syrup so the waiter proceeded to drown the waffle directly with syrup instead of including it separately in a small plastic container. Quality of service and food was just simply poor and in sharp contrast to the elegant setting (not to mention the pricey price tag).
It was my mom’s wish to celebrate her 85th Birthday for brunch at the Palace Hotel. My mom has so many fond memories of coming to the Palace as a child so this had special meaning for her. Besides the interior being très elegant, the service was excellent. The food presentation was superb. A nice plus was hearing the live jazz & standards music in the background.
Bad table. Bad chairs. Stuck in corner. Long initial wait for service
Beautiful restaurant, the Palace is always spectacular. Food was barely average. The ham in my omelette was terrible and the eggs overdone. The service, while friendly, was slow. May have been the result of kitchen issues.
I do love the Palace and have been going there since childhood.
Love this place! It is stunning and the ambiance is lovely. Perfect for any special occasion or just to spoil yourself for brunch. We will be back for sure!
The ambiance during the day, especially with the skylight, is terrific, and the food is very good. However, prices are sky-high, and a person -- at least this person -- gives thoughtful consideration prior to committing to a meal here. I don't scrimp on my meals, yet the Garden Court remains a rare treat. I've never had a bad experience in the GC.
All and all our dining experience was good. When coming to the Palace we like to leave all our worries and political issue outside and step into a beautiful memory of by gone era. Having the waiters wear Union 2 buttons on their uniforms is a "political statement" and one I do not want thrown in my face while trying to have a nice lunch and leave the politics outside. I say this having been in a Union for years. I just don't understand why we who are patronizing the Garden Court have to see this while having lunch. What's next, "I am for Trump" buttons?
Thanks for listening. Holly C. Kully
Front desk hostess was rude and unprofessional. The waiter was too slow, no service and didn’t know how to recommend the food menu and wine list. When I ask him to recommend some sprinkling wine for us, he said everything is on the list, he just read the name of the sprinkling wine names for us. I will never go back . Horrible service!
Scones taste really good. Nice tea selections. A little bit on the pricey side because of location.
The Garden Court at the world famous Palace Hotel is a must when in San Francisco. The hotel itself is an institution and the Garden Court beneath the fabulous glass atrium is a work of art. The food and cocktails are first rate (kudos to our handsome, personable bartender, John!)
I highly recommend the Garden Court!
The breakfast buffet was great with lots of yummy food. The srvice needs improving. (Didn't fill up my coffee even once. ) A bit overpriced
A beautiful setting worthy of a Victorian Grand Dame hotel. The food is fine, if pricey. The setting makes the experience, however. Had the crab salad for lunch, which the waiter explained was a speciality. Generous amount of crab with greens and green goddess dressing on the side. Wonderful bread. I think I just have an east coast bias when it comes to crab. It seems tasteless, regardless of when or where I get it on this coast.