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Friendly staff & nice ambiance. My husband enjoyed his meal but mine was almost inedible. First appetizer was so over cooked I requested something different. Second appetizer also over cooked so I just gave up. Dessert was cake with ice cream - cake was so dry that the ice cream was a godsend.
Gannon’s is our favorite restaurant on Maui. We go a couple times a year on visits to the island. Every time, the food & service is terrific, and sunsets on the terrace can’t be beat.
Huge mahalo from all of us here at Gannon's for voting us your favorite restaurant on Maui, Kim!! What a compliment =) So happy that we could deliver 5 stars in all categories and give you the Gannon's experience each and every time you visit. We look forward to serving you next time. Aloha!
Beautiful setting, excellent service, great food- what more can you ask for?
ahalo nui loa for dining with us and taking the time to leave us a review, Michelle. So happy that we could deliver 5 stars in all categories! We hope to have the opportunity to serve you again. Aloha!
We were there for the Thanksgiving buffet. The service was mediocre, at best. We always had to ask for refills, plates were taken with silverware and then the silverware was not replaced, and our server, while polite, seemed very ready to be done with this day. The food was good, especially the turkey, which was delightfully flavorful and juicy. The other food was good enough but not spectacular, as I would have expected from a Bev Gannon restaurant. They were not replenishing the buffet trays regularly. And they had run out of some of the dessert options by the time we were there (we had a 6:30 reservation). The view couldn’t be more stunning, and the ambiance of the restaurant is lovely. We would try it again for a regular nice meal out but would not do the Thanksgiving buffet again, most likely.
Mahalo for joining us for our Thanksgiving buffet this year. We appreciate your detailed feedback and will definitely use it moving forward to focus on in training. We are happy to hear that you enjoyed the majority of your food and the ambiance and look forward to the opportunity to serve you again. Lots of aloha to you and happy holidays!
Good Thanksgiving buffet food. Desserts were the weak point.
Reservation was 30 mins late. No apology. I think they overbooked their first seatings. Buffet should have been larger for the number of people they were trying to get through. Meaning 2 chafing dishes of turkey breast etc. vs 1 of each item. They ran out and we had to wait. Again I think they were just in over their heads and took on too much. Food was good.
I would go again.
Mahalo nui loa for joining us on Thanksgiving, Maria. So sorry that you had to wait for both your table and some of the food to be replenished. There are definitely some areas of improvement for us as we look to future buffets that we serve. We're so glad that you still enjoyed the food, service, and ambiance and it sounds like you had an overall happy holiday meal with us. We hope to have the opportunity to serve you again in the future. Aloha!
Fabulous Thanksgiving Dinner with a view!
So glad that you were able to join us on Thanksgiving and we were able to give you the Gannon's experience. We hope to have the opportunity to serve you again. Aloha!
We went to Gannon’s for Thanksgiving dinner. It is a stunning setting and beautiful restaurant. The Thanksgiving buffet was delicious (especially the poke and crab dip). Our kids had an excellent time and they were so happy with the desserts, which were so so good.
The only negative was how hot it was in the restaurant. We were sat inside and the sun was beating on us with no breeze. Wish we would have requested another table.
Mediocre food at best. Stuffing options were both very dry with not much flavor as was the sweet potato dish. Potatoes were tasty but I would have thought they were a runny potato flakes mixture. We had to cover most all of the warm dishes with very thin gravy just to make it palatable. Only one salad option.
Very disappointing. Especially after previous experiences that were very nice.
The venue is always nice, and the service was impeccable, hence the 3 star instead of 1 star. Service was 5 star.
Desserts were okay but not much of a taste explosion.
Never again for any occasion buffet. This was our second try, Easter Buffet at Hali’imaile General Store was worse than disappointing.
So sorry that this was your experience with our food on Thanksgiving. We can assure you that even though we are cooking for 800+ people in one day, our hard working staff spends all day (and even many days before) cooking from scratch to make our Thanksgiving day buffet come to fruition...so, be rest assured there is no potato flake mixture. However, there are always areas for improvement and your valuable feedback gives us some much needed focus for the future. Lots of aloha and happy holidays.
No air conditioning so it is about 85+ degrees. Food was good but service was just ok. The restaurant is really warm inside with no AC and we were charged for our five year old even though she was supposed to be free for the thanksgiving buffet
Mahalo nui loa for joining us on Thanksgiving, Shasta. You're correct, your 5-year-old should've been complementary...that is certainly our mistake and we would've been happy to take it off of your bill had we have been made aware. We're so glad that you were able to enjoy our food and appreciate your valuable feedback in areas that we can improve upon in the future. We hope to have the opportunity to serve you again. Aloha!
The food was excellent . It was not over crowded like most restaurants trying to max out the occupancy during Thanksgiving. Enjoyed the outside table setting and noise level(quiet). The hostess and server was excellent. I will comeback next year.
Mahalo nui loa for dining with us and taking the time to leave us a review. So glad that we could deliver an all around lovely Thanksgiving experience for you. We hope to have the opportunity to serve you again. Lots of aloha to you and happy holidays!
Great dinner in a very comfortable setting
Mahalo nui loa for dining with us and taking the time to leave us a review, Knockoff. We couldn't be happier to hear that you enjoyed your entire experience from the food to the atmosphere. We hope to have the opportunity to serve you again soon! Aloha!
We had a great dinner. We have eaten at Gannon’s on prior occasions but tonight it was off the charts. Ahi appetizer and main were both incredible. Wonderful atmosphere.
So happy to hear we could deliver a 5 star experience in all categories! We hope to have the opportunity to serve you again. Much aloha!
Absolutely fantastic setting and the food is scrumptious. Services as if you were family. Can’t say enough about how great this place is. Would go here every day if I could
Mahalo nui loa for dining with us and taking the time to leave us a review. We're so glad that we were able to give you the all around 5 star Gannon's experience. You couldn't be more correct, we care about each and every guest as if they were our own family. That is the Gannon's experience in a nutshell =) We hope to have the opportunity to serve you again soon! Lots of aloha to you and happy holidays.
Waiter was AOL at the end of the meal. Had to chase him down to pay our bill. Sparkling water was flat. Ribs were mushy. Whole meal was meh.
We can't thank you enough for choosing us for your wedding dinner. We're so grateful that we were able to deliver great food, good service, and an enjoyable ambiance. We hope to have the opportunity to serve you again. Aloha!
After a rough start getting seated we had great service and excellent food.
Sorry to hear you had a rough start, but happy that we were able to turn the experience around with great service and excellent food. We hope to have the opportunity to serve you again. Much aloha to you!
Birthday party. Service was great food overpriced. 2 if our meals were cold.
Best catch of the day w coconut curry was the best meal in south Maui.
Best meal in south Maui! You just made our night =) So glad we could deliver 5 stars in all categories. We hope to have the opportunity to serve you again. Aloha!
Came in for lunch with a friend that hasn’t been to the restaurant in years. We both found the new updated menu to be quite limited. We made our own BLT sandwich minus the fish and had a shrimp salad which was quite a value. Will be Looking forward to a new menu revamp w/ more gluten-free options. Offer a gf bun already please or I will bring in my own. Thank you.
Aloha kiheiboifoodie! Huge mahalos for your continued support of our restaurant =)...and thanks for bringing your friend back in! We have a new executive chef starting this month--we will certainly share your feedback with them. Much aloha~
View is very representative of Maui. Great place to see a sunset from. Good service. One of our entres delivered hot, one delivered barely warm and undercooked. Details.
Aloha Max, We are very sorry to hear about your recent experience with your food while dining with us. It is definitely not up to our standards or an experience that we would be satisfied with one of our guests receiving. We very much appreciate you still being willing to recommend us and hope that we will have the opportunity to serve you again in the future to show you the true all around Gannon's dining experience. Much aloha to you!
We found out friends we had not seen in a few years were in Maui at the same time we were.
Gannon’s was recommended to us by a local we had meet at dinner one night .
We enjoyed it very much .
Oh wow, so glad to hear that a local recommendation was thoroughly enjoyed and you and your friends had a great evening together! We hope to have the opportunity to serve you again. Many mahalos!
Attentive service and not intrusive.
Mahalo nui loa for dining with us and taking the time to leave us a review, BHBH. So happy that your service was spot on. We hope to have the opportunity to serve you again. Aloha!
My husband and I went out to celebrate on our honeymoon and we were blown away!! The service was incredible. They never let our glasses get empty and even treated us with ice cream and fresh cookies to celebrate! We will for sure be back on our next trip
We are so honored that you would choose us to celebrate such a special occasion--so glad that we were able to knock it out of the park in all categories! We look forward to serving you the next time you make it to Maui. Lots of aloha to you!
We went to Gannon’s for our 25th Wedding anniversary. Food was delicious and the service was excellent. Would definitely like to go again on our next trip to Maui. Highly recommended!
We can't thank you enough for choosing us to celebrate such a special occasion in your life. We couldn't be happier that you had such an enjoyable evening and look forward to serving you again the next time you make it to Maui! Lots of aloha to you!
Beautiful view. Great service and great food
Mahalo nui loa for dining with us and taking the time to leave us a review, PATJ. So happy to see that we could deliver 5 stars in all categories! We hope to have the opportunity to serve you again. Aloha!
We've been to Gannon's many times and thoroughly enjoyed it. However, we went on a Monday, 11/11 and the cooking staff was having a issue that day. After waiting 45 minutes for our lunch, my egg was overcooked and my husband's beans were cold. The wait staff made it up to us so the wait staff was outstanding. I will go back and hopefully give the kitchen another try.
Aloha Foxygal, mahalo nui loa for dining with us and taking the time to leave us a review. We couldn't be more disappointed to hear about your recent experience with the food at Gannon's...it's definitely not our typical or up to our standards, and for that we apologize. We couldn't be happier to hear that you still found our service, ambiance, and value to be worth another trip back. We look forward to serving you again and showing you how much we can improve. Aloha!
The food was amazing everything else was terrible! Waited 5 mins for the hostess, server knew nothing about the menu, no water refills.
If it wants for the food being so good...
food overpriced and not particularly good value. we were disappointed. The times prior have been better, but again food and drinks are overpriced.
Bev is trying to serve more people than they have the capacity to serve. We waited almost a full two hours for our main course. Waiter apologized several times that the kitchen was backed up. It appears, in an effort to make more money, you are actually providing a poor experience because you over over booked your capacity to serve timely hot food. Two weddings and a fully booked restaurant is more than you can handle. Sorry to have to respond this way but we were embarrassed in front of our friends who we have convinced to join us for what we hoped would be an evening of beautiful view and outstanding food.
Food was out of this world. Spicy shrimp pasta and the ribs are one of the best. Would recommend anyone to go for a good meal
Aloha Scott! We are thrilled to read that you gave us 5 stars in all categories--and found the food to be out of this world=)!! Our back of the house staff work so hard on a daily basis to churn out mouth watering food...reviews like this from guests like you is exactly the fuel they need to keep the fire burning! Many mahalos from all of us!
We celebrated our anniversary at Gannon’s and it was perfect in all ways.
Mahalo nui loa for dining with us and taking the time to leave us a review. It truly means the world to us when guests choose us to celebrate their special moments in their lives...to know that we were able to convey that to you is exactly what we hope for=) A very happy anniversary from all of us here at Gannon's. We hope to have the opportunity to serve you again. Aloha!
What an amazing and wonderful evening we had. Kent was by far the BEST server we have ever had at Gannon’s in the 6 years we have been dining there. We made sure to let Victoria know how much we enjoyed our evening all in thanks to Kent. We had visited Gannon’s in March/April and had a horrible experience because of our waiter, this guy made every mistake possible in serving us, He messed up orders, insulted our guest with his weird sense of humor and then made us feel like we were to blame for everything that went wrong. When we returned to the island many of our guest wanted to go to Gannon’s based on our previous post online. We were apprehensive because of the last visit. However there appeared to be a lot of very positive changes at Gannon’s. As soon as we were seated Kent showed up at our table and he made all 6 of us feel like we were the only people there for our entire dining experience. He made suggestions about our drinks, our food choices and chatted with all of us. The food was so good we all shared with each other, the staff was attentive, from filling glasses with water, clearing dishes, replaced soiled napkins when need3e, and well the ambiance was just the best! Proving once again that Gannon’s is the right choice for dining on Maui.
Aloha Seabugg! We can't thank you enough for sticking with us and being willing to give us another try after your frustrating visit in March. There are tons of restaurants on Maui, so it means the world to us that you came back. It sounds like you were able to get the real Gannon's experience this time around! We look forward to passing this glowing review along to Kent. Many mahalos!
Service was excellent, food was superb, and atmosphere is great!
Mahalo nui loa for dining with us and taking the time to leave us a review. So glad we were able to hit it out of the park in all categories! We hope to have the opportunity to serve you again. Aloha!
Both my husband and daughter ordered the ribs. They had way too much sauce on them to the extent that they were virtually inedible. I ordered the miso catch and it was so rubbery. We have always enjoyed Gannon’s in the past. This time it was terrible. We won’t be returning.
Food good, service also top notch, great scenery
Mahalo nui loa for dining with us and taking the time to leave us a review, Keith. So glad you enjoyed your entire experience! We hope to have the opportunity to serve you again. Aloha!
Our waiter was friendly and gracious and joined in conversation when we asked him questions. He made the dining experience all the more pleasant. The food and the view were fabulous.
Mahalo nui loa for dining with us and taking the time to leave us a review, Deborah. We couldn't be happier that your server was able to elevate your entire dining experience for you=) Thank you for the 5 stars in all categories! We hope to have the opportunity to serve you again and wish you much aloha!
Great service, great food & drink and wonderful view!!
Mahalo nui loa for dining with us and taking the time to leave us a review, Laura. 5 stars in every category is always our goal, so we couldn't be happier to see that we delivered! We hope to have the opportunity to serve you again. Aloha!
We loved Gannon's. The food and the service was excellent.
Mahalo nui loa for dining with us and taking the time to leave us a review. So happy that we could deliver a 5 star experience! We hope to have the opportunity to serve you again. Aloha!
Great atmosphere and very good service. Enjoyed it and would go again.
Mahalo nui loa for dining with us and taking the time to leave us a review, Chris. So glad you enjoyed everything from the atmosphere to the service =) We hope to have the opportunity to serve you again. Aloha!
Best combination of great food, great service and great sunset views on all of Maui. Never a bad meal or selection. Best appetizer on the island is Bev Gannon's crab dip!!
Mahalo nui loa for dining with us and taking the time to leave us a review, BethesdaDiner. We can't thank you enough for voting us best on Maui!! It's guests like you that keep us motivated to give it our all on a daily basis, so thank you. We hope to have the opportunity to serve you again. Aloha!