Game Time Bar and Grill - iplay America

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1. OT

   OpenTable Diner

   New York Area

   1 review

   5.0

   1 review

   Dined on April 9, 2022

   overall5food5service5ambience5

   Dance comp

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2. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on March 26, 2022

   overall3food4service5ambience2

   I had a party of 15, my server was great. The bus team cleaned after all courses. It was nice when they brought my daughter’s dessert to sing happy birthday and the table was cleaned off ( I feel like servers don’t pre clean tables anymore).The only issue I had was, I didn’t know that the restaurant was under construction so the table was set up in the hallway by the Golf Top entrance. So it just seemed weird to seat there while people walked in and out.

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3. OT

   OpenTable Diner

   New York Area

   12 reviews

   vip
   4.0

   12 reviews

   Dined on February 19, 2022

   overall4food4service5ambience3

   Very expensive for what it was. The brisket burger was super juicy and delicious. Always a big fan of the big pretzel. The chicken Caesar wrap was adequate

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4. OT

   OpenTable Diner

   New York Area

   10 reviews

   5.0

   10 reviews

   Dined on January 1, 2022

   overall5food5service5ambience5

   Everything was perfect as usual!

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5. DL

   DianaL

   1 review

   4.0

   1 review

   Dined on January 1, 2022

   overall4food4service4ambience4

   Overall great experience and lovely holiday decorations

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6. UR

   UladzimirR

   1 review

   5.0

   1 review

   Dined on January 1, 2022

   overall5food5service4ambience5

   My 4 years old son didn’t want to go to this plays. However, he has had a very good time there and wants to go to iplay America again! Nice place! Thank you guys!!!

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7. JO

   JennyO

   1 review

   5.0

   1 review

   Dined on December 19, 2021

   overall5food5service5ambience5

   My son enjoyed every moment with Santa. Great customer service best Santa we ever met thank you

   Game Time Bar and Grill - iplay AmericaResponded on December 23, 2021Hi Jenny! Thanks so much for the review, Santa's the best!

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8. CF

   ChrisF

   New England

   1 review

   2.0

   1 review

   Dined on December 18, 2021

   overall2food3service2ambience4

   Expected more people and a friendlier bar tender. Advertised "band" but it was one person playing guitar over a sound machine

   Game Time Bar and Grill - iplay AmericaResponded on December 23, 2021Hi Chris, thank you for your review. We're sorry to hear about your disappointment in our live music, our lineup is always listed on our website here if you'd like to know beforehand! https://bit.ly/3H9FENG

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9. M

   Melissa

   New York Area

   1 review

   3.0

   1 review

   Dined on December 12, 2021

   overall3food2service3ambience5

   Gametime looked beautiful for the Christmas season and we've eaten there before with no issues. This was really for the kids, but the meal ruined a lot of it. Their brunch was horrible. Literally the worst brunch meal I've eaten. The home fries were cold, my poached eggs (eggs benedict) were completely cooked through. My husband had similar issues, received toast, but not buttered or on the side. Service was so slow (he was young and tried his best and I knew that). The kids were not the least bit entertained by the Santa who was lacking his iconic hat and did not engage them at all. Play the roll if you're there, these kids have had a crappy few years and looked forward to telling Santa what they wanted, but he didn't even ask. I don't mean to rant, but I was not the only customer upset with their meal.

   Game Time Bar and Grill - iplay AmericaResponded on December 23, 2021Hi Melissa, thank you for your review. We're so sorry to hear about your experience with our food. We always strive for 100% customer satisfaction and this does not come close to our standards of service. We will make sure to share your feedback and make subsequent changes. We wish you a wonderful holiday and hope in the future we can work towards earning back your business.

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10. C

    Cmcc

    New York Area

    16 reviews

    5.0

    16 reviews

    Dined on December 9, 2021

    overall5food4service5ambience5

    The Christmas pop up bar was so festive! We had a great time. Highly recommend

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11. MR

    MaryRita

    New York Area

    1 review

    3.0

    1 review

    Dined on December 5, 2021

    overall3food2service3ambience5

    Ate here before and was very bad the first time, second time only somewhat bad. My Eggs Benedict were dry and overcooked, and muffin tasted microwaved. Don’t have any expectations going in as the only thing that saved this meal was atmosphere for holidays…

    Game Time Bar and Grill - iplay AmericaResponded on December 23, 2021Hi MaryRita, We're happy that you enjoyed the Holiday decor and atmosphere! But we are upset to hear that about your food. That is not the quality that we strive for and apologize that's the experience you had. We hope you have a great holiday and that we can work towards earning back your business in the future.

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12. M

    Marty

    1 review

    2.0

    1 review

    Dined on December 5, 2021

    overall2food1service2ambience4

    Staff seemed a bit overwhelmed. Tried a couple of the Christmas drinks and our party did not enjoy them and barely finished them. Some of our food came out cold and one dish wrong. It was a bit disappointing as our friends found this location because of a previous positive dining experience they had in JC. We were really looking forward to this night out.

    Game Time Bar and Grill - iplay AmericaResponded on December 23, 2021Hi Marty, Thanks so much for choosing Game Time. We are glad you enjoyed the ambience in the restaurant area, but we are sorry to hear that our service didn’t live up to your standards or our standards. We’re in the process of hiring extra staff to help us deliver excellent service all times of the day. We take your experience to heart and truly apologize. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.

    Report
13. CJ

    CynthiaJ

    New York Area

    4 reviews

    2.0

    4 reviews

    Dined on December 3, 2021

    overall2food3service1ambience4

    The service was very poor. The servers were understaffed, which is understandable given labor shortages. But the hostesses and the manager should have stepped up to help out the servers. We waited 20 minutes before anyone offered us a drink. I had to go to the bar to order one. After the bartender made the drinks she left them behind the bar instead of giving them to me. Then she left to take care of some other group. Very weird. The employees seemed very disorganized and overwhelmed. Food was as you would expect, nothing great. Decorations and lights were very nice.

    Game Time Bar and Grill - iplay AmericaResponded on December 23, 2021Hi Cynthia, we're happy to hear you enjoyed the decorations in the restaurant, but we do want to apologize for your bar experience. We will make sure to correct this and are continuously working to bring in more staff. We’d greatly appreciate the opportunity to make things right and work toward earning back your business in the future.

    Report
14. JB

    JoeB

    1 review

    5.0

    1 review

    Dined on November 28, 2021

    overall5food5service4ambience5

    Their Christmas setup is really something to see. Live music was good, but a tad loud. Only real improvement I would suggest is more servers. Our server did a great job, but I could see she was running all over the place.

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15. m

    marisab

    New York Area

    1 review

    4.0

    1 review

    Dined on September 19, 2021

    overall4food4service3ambience4

    I love the nachos and the view of the place family friendly

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16. SP

    StacyP

    1 review

    2.0

    1 review

    Dined on August 22, 2021

    overall2food1service3ambience3

    Food was horrible, not worth what they charge. Waitress was ok a little slow considering we were the only ones there. I still tipped 20% because I know everyone is struggling at this time.

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17. DC

    DanielaC

    Atlantic City

    1 review

    5.0

    1 review

    Dined on July 18, 2021

    overall5food5service5ambience5

    Great good, atmosphere, and games. Definitely will go back!

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18. CS

    CoquiS

    Philadelphia

    9 reviews

    4.0

    9 reviews

    Dined on July 17, 2021

    overall4food3service5ambience5

    Grand baby 6th birthday . First time there, food was good had the chicken quesadilla but it was a lot rather not had the rice and beans, think it doesn’t go well together. The waitress was great. A bit pricey but had a good time

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19. KN

    KennethN

    1 review

    4.0

    1 review

    Dined on July 11, 2021

    overall4food4service5ambience4

    Overall it was good . The sound of the event could use some improvement.

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20. S

    Shani

    Philadelphia

    9 reviews

    vip
    4.0

    9 reviews

    Dined on June 20, 2021

    overall4food4service5ambience4

    Great place to spend time with the family! Food was good.

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21. S

    Sand

    New York Area

    41 reviews

    3.0

    41 reviews

    Dined on June 19, 2021

    overall3food3service3ambience3

    The burgers are very good. It was easy to get a table. I ordered a grilled peach salad that had 5 small pieces of peach and was 90% croutons! No lettuce just some basil and cherry tomatoes. Not at all what I was expecting. The amount of croutons was ridiculous! I will not be ordering that agin.

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22. Y

    Yeep

    New York Area

    11 reviews

    4.0

    11 reviews

    Dined on May 30, 2021

    overall4food4service4ambience3

    It a decent restaurant where you can grab drinks while everyone is playing games and whatnot. It does get loud when there are parties and very busy on weekends. If you want to enjoy and not wait long, make a reservation in advance.

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23. TP

    TonyP

    New York Area

    2 reviews

    vip
    2.0

    2 reviews

    Dined on May 29, 2021

    overall2food4service2ambience3

    I should have given it one star for service but the gentleman that finally served us did his best under the circumstances. He was so apologetic that we had to wait 25 minutes for someone to approach us and unless I called out as he went to greet another table no one would know we were there… unfortunately the person that seated us may not have let anyone know. I felt bad for him as they were grossly understaffed for Memorial Day weekend on a cloudy/rainy day. I give him credit for trying - I blame management on this one.

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24. JC

    JCRSJS

    New York Area

    1 review

    5.0

    1 review

    Dined on May 9, 2021

    overall5food4service5ambience5

    The restaurant was nice - had a great time with my family for Mother's Day. The venue is next to the arcade and iplay event which makes it even more entertaining for the entire family. All ages welcomed to have a blast.

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25. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on May 1, 2021

    overall3food4service3ambience4

    Went to bear to music! Loved it!

    Report
26. Q

    Queenmama

    New York Area

    1 review

    3.0

    1 review

    Dined on April 9, 2021

    overall3food1service3ambience3

    We made reservations and were seated right away. The music was too loud. Server came soon after we were seated and took our order. Food was just okay and was way overpriced. Wine was of low quality and tasted bad. I would not recommend this place. Eat before you get there.

    Report
27. K

    Ketechia

    New York Area

    1 review

    5.0

    1 review

    Dined on March 21, 2021

    overall5food5service5ambience5

    Good food. Good service. Good times. Early afternoon was perfect time not as many people in.

    Report
28. L

    Lastnightinvegas

    San Francisco

    1 review

    3.0

    1 review

    Dined on February 13, 2021

    overall3food4service3ambience3

    Felt it was overcrowded & had a reservation for 6 only was given seating for 4. Later on when others didn't show was given the extra 2 seat

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29. R

    Reviewer

    Philadelphia

    2 reviews

    1.0

    2 reviews

    Dined on February 7, 2021

    overall1food2service2ambience2

    Per instructions for reserving an igloo to done in we made the reservations and went to pay the 50 dollar deposit that would later be used on food and beverages only to be informed that its a $200 minimum to get an igloo that seats 4.

    Report
30. S

    Shari

    1 review

    5.0

    1 review

    Dined on January 30, 2021

    overall5food5service5ambience5

    The service was amazing! The waiter was attentive and super nice. Always made sure we had drink refills. We booked an igloo to sit outside. A manager contacted me the day of to make sure we still were coming due to weather concerns. Gave us the option to cancel and be refunded if we wanted. They also gave us an extra hour in the igloo at no charge which was awesome. Highly recommend!

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31. LF

    LaurynF

    New York Area

    12 reviews

    vip
    1.0

    12 reviews

    Dined on January 23, 2021

    overall1food1service3ambience2

    The food was so greasy. We ended up sending out burgers back and not even eating. They were understaffed. It was expensive for bar food. I will not come back.

    Report
32. CL

    ChristineL

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on January 3, 2021

    overall5food4service5ambience5

    We enjoyed our visit to IPlay America. We went for the pop up Miracle. It was nicely decorated. The Christmas drink we had was good and served in a cute cup. The food was good, our server was awesome! I wish I remembered her name, she suggested the drink and was very pleasant. We had a nice time for our first visit.

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33. JW

    JenniferW

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on December 31, 2020

    overall4food3service4ambience4

    I was surprised actually at how good the food was considering that we were eating in a kids play Place. Our server was very nice. We ate outside and the fire table was great! The music was a little loud but we ask them to turn it down and they did so right away. I would definitely recommend, especially for someone who's looking to eat outside

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34. SB

    StephB

    1 review

    5.0

    1 review

    Dined on December 27, 2020

    overall5food5service5ambience5

    Perfect place to get a holiday atmosphere and enjoy the game.

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35. OT

    OpenTable Diner

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on December 27, 2020

    overall4food4service5ambience4

    It looked very pretty for their Miracle Pop up bar. The food was good and our server was very attentive. It was pretty loud because we were right near the live music but the musician was great so it didn’t bother us. Good overall!

    Report
36. M

    Momo

    1 review

    2.0

    1 review

    Dined on December 13, 2020

    overall2food3service2ambience2

    I asked if I would be under a tent with heaters and she said yes! I was told with a group of 5 or more I would get a fire pit, i did not... upon arrival I was told it was first come first serve and realized it was out with not tent. Sat the furthest away from 1 TV to see a UFC fight. What was advertised and told to me over the phone is not what I got. I was not happy!

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37. BC

    BriannaC

    Philadelphia

    1 review

    3.0

    1 review

    Dined on December 12, 2020

    overall3food3service1ambience5

    After being seated, we waited 30 mins before we even had a waitress come over to us. Then when we finally ordered it took another 20 mins to even get our drinks! Poor service but the atmosphere was great.

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38. LR

    LaurenR

    Exclusive

    2 reviews

    3.0

    2 reviews

    Dined on December 10, 2020

    overall3food3service3ambience3

    I think I expected more Christmas decor. The music outside was a bit too loud since I couldn’t hear anyone in my party. But after 2 requests they did turn down the music. I didn’t love the Christmas themed drinks but the regular menu drinks were good. The only food I got was the pretzel and that was very good. The fire pit and heaters were great.

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39. H

    Heather

    New York Area

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 26, 2020

    overall5food5service5ambience5

    Staff was extremely accommodating for our group, friendly service staff, made sure we were comfortable and warm while enjoying drinks outside on their patio.

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40. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on November 21, 2020

    overall5food5service5ambience5

    Loved sitting outside around a fire pit. And our server in his holiday overalls!

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