Galaxy Restaurant (Circle L Steakhouse & The Wine Room)

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1. N

   Norma

   Cleveland

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   The service was excellent. Our waitress was very knowledgeable and answered all of our questions. The food was very good.and we were not rushed. I would definitely recommend the Galaxy to.friends.

   Report
2. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on May 14, 2022

   overall4food5service4ambience4

   Timeliness was a bit slow but service was attentive, food was great and I appreciate the owner stopping by our table more than once to ask how we were doing.

   Report
3. PS

   PhillipS

   1 review

   4.0

   1 review

   Dined on May 7, 2022

   overall4food3service5ambience5

   The place is beautiful inside. Our server was amazing. I personally didn't think the food we got was worth the $133 we paid before tip, but tasted good. The drink special sangria that the server told my fiance was sweet, was anything but. So they took it back and basically just added simple syrup that you could totally taste. Was an improvement, but still didn't finish it all. I had the salmon with maple glaze and you couldn't even taste the maple. The truffle mashed potatoes were amazing, and rice pilaf was ok. She got a 6 oz filet that was ok, snd a lobster tail and scalloped potatoes. She enjoyed her food it seemed. We got a creme Brule and a tiramisu for dessert. I was gonna take the tiramisu to go since we were stuffed, but was way smaller than I thought would be so we ate it there. Creme Brule was good though. Over all nice experience, but didn't feel the food was good enough for the prove paid. Plus was a prom going on in their banquet part so was louder, plus was some really loud people in there eating at another table.

   Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on May 9, 2022

   Thank you for providing your comments to us. We appreciate all feedback and use the information to improve in areas and also for re-training purposes. We do hope to serve you again in the future. Thank you.

   Report
4. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 7, 2022

   overall3food4service2ambience5

   The food was good (steaks a bit dry, probably due to the delay), and the server was friendly, and picked good wines for us, but the food took a very long time to arrive. The people at the table next to us arrived after us and got their check before we even got our entrees. The server apologized and said the sports bar was very busy, but all that tells me is that I spent $350 to be a lesser priority at your restaurant. Not cool.

   Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on May 9, 2022

   Please know that we want nothing more than for all of our guests to receive the good food and service you deserve. Please call the General Manager at 330-336-6684 to further discuss. Thank you.

   Report
5. OT

   OpenTable Diner

   Cleveland

   1 review

   3.0

   1 review

   Dined on May 5, 2022

   overall3food3service3ambience5

   Food was average

   Report
6. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on April 30, 2022

   overall3food4service4ambience5

   Service was fine but getting the meal was slow. Waited over 45 min for appetizers to come out. In all fairness I realize that help is hard to find but.....

   Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on May 4, 2022

   Please accept our apologies for your food taking longer than normal. At times the kitchen may get backed up a little bit during busy hours but we do appreciate your patience. Thank you.

   Report
7. W

   Wadsfoodie

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined on April 29, 2022

   overall5food5service5ambience5

   As usual, we had a very nice meal. We were seated in the wine room. We had a very attentive waitress who was extremely polite. The meal was delicious.

   Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on May 4, 2022

   Thank you very much for the nice review and the 5 stars. We are thrilled you enjoyed your experience.

   Report
8. C

   Courtney

   Cleveland

   3 reviews

   vip
   2.0

   3 reviews

   Dined on April 29, 2022

   overall2food2service2ambience2

   We ate in the Circle L steakhouse recently and unfortunately had an overall poor experience. First, we were seated in the middle of the restaurant, which was an incredibly noisy spot considering there were booths available around us. That was a minor annoyance, but the first of many. The waitstaff was attentive at first, but then didn't return to our table for 15-20 minutes after serving our drinks. The waitstaff also never cleared the table after our meal, leaving dirty dishes everywhere while we ate dessert. Then, the food quality: I ordered the sea bass and it arrived absolutely swimming in buttery, creamy sauce. There was also a visible pool of oil from the roasted tomatoes. It was incredibly greasy and unappetizing. I never touched the risotto because of this. The bass was also flash fried it seemed - also soaked in oil (something an oily fish doesn't need!). My husband had a similar experience with his potatoes - far too greasy to enjoy. The vegetable sides were the same: the mushrooms and green beans were soaked in a pool of butter and oil, but otherwise unseasoned. It seems the restaurant compensates for lack of good seasoning by drowning everything in butter. The whole meal felt cheap. Finally, the timing! My husband and I had asked for wine with dinner: when we were halfway through our meals with no wine, we asked the waitress and she said the bar hadn't yet poured our glasses. We cancelled our wine orders and never got our glasses of wine. They also brought our desserts before our dinner plates had been cleared. Overall, the experience was disappointing, and if you're looking for a nice steak dinner I'd go elsewhere.

   Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on May 4, 2022

   Please accept our apologies for the experience you described regarding your visit. We encourage you to call the restaurant directly at 330-334-3663 to speak with the General Manager. Thank you.

   Report
9. OT

   OpenTable Diner

   Cleveland

   1 review

   5.0

   1 review

   Dined on April 21, 2022

   overall5food5service5ambience5

   Great night in a pretty atmosphere

   Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on April 25, 2022

   Thank you for the nice review and the 5 stars. We are pleased you enjoyed your visit.

   Report
10. C

    Crystal

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on April 10, 2022

    overall5food5service4ambience5

    I enjoyed the brunch food was very good and our waiter was exceptional

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on April 18, 2022

    Thank you for the nice review and 5 stars. We look forward to serving you again soon.

    Report
11. OT

    OpenTable Diner

    Columbus

    1 review

    2.0

    1 review

    Dined on April 8, 2022

    overall2food1service5ambience3

    I would never return my food if it wasn’t right and I also wouldn’t have it comped either. It’s a very first world mentality that I find a bit gross. But I will say it was probably one of the most lack luster meals I’ve had in a long time. Thankfully the company was good enough to make me forget the food wasn’t

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on May 4, 2022

    Please accept our apologies for the experience you described. We encourage you to call the General Manager at 330-334-3663 so we can find out more detail. Thank you.

    Report
12. JT

    JoeT

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on April 3, 2022

    overall4food1service3ambience4

    We have eaten there before and it was all very good. This time not so much. Food was very cold and not tasty at all, as it had been in the past. Service by waiter was poor. I had a mimosa that was stright oj. We will try one more time. I would not recommend at this time.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on April 4, 2022

    Please accept our apologies for the experience you described. We want nothing more than for all of our guests to feel good about their visit to the Galaxy. Please call the General Manager at 330-334-3663 so we may get more detail. Thank you.

    Report
13. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    Our steaks were cooked perfectly and the plating was beautiful.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on April 4, 2022

    Thank you for the great review and the 5 stars. We are thrilled you enjoyed your steaks!

    Report
14. JK

    JimK

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    Excellent server and food! We will definitely go back

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on April 4, 2022

    We are pleased that you enjoyed your experience at the Galaxy. We look forward to serving you again soon!

    Report
15. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on March 26, 2022

    overall1food1service1ambience5

    Very slow service, almost an hour just for our drinks. Unseasoned steaks and bland box mash. Not worth the money.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 31, 2022

    Please accept our apologies for not meeting our standards during your visit. Please call the General Manager at 330-334-3663 to further discuss details. Thank you.

    Report
16. JH

    JohnH

    Cleveland

    3 reviews

    4.0

    3 reviews

    Dined on March 26, 2022

    overall4food4service4ambience5

    Service was a bit slow to start but once we got our drinks the server, Katylyn was very attentive. My wife said it was one of the best Salmon entrees she has ever had. Ambiance in the Wine room was great. We will definitely be returning customers.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 31, 2022

    Thank you for the nice review and also the shout out to our staff. We look forward to serving you again soon.

    Report
17. DA

    DonA

    New England

    22 reviews

    vip
    5.0

    22 reviews

    Dined on March 26, 2022

    overall5food5service5ambience5

    A hidden gem! Excellent dishes -- fresh and perfectly prepared. Easily on par with one of our favorites in Cleveland.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 31, 2022

    Thank you for the nice review and the 5 stars. We look forward to serving you again soon.

    Report
18. W

    Wadsfoodie

    Cleveland

    7 reviews

    5.0

    7 reviews

    Dined on March 19, 2022

    overall5food5service5ambience5

    The servers and waitstaff at the Galaxy wine room are outstanding. They were friendly, accurate and prompt for a busy night. The food was fantastic.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 24, 2022

    Thank you so much for the 5 stars and the shout out to our staff. We look forward to serving you again soon.

    Report
19. MV

    MikeV

    Cleveland

    17 reviews

    5.0

    17 reviews

    Dined on March 13, 2022

    overall5food4service5ambience5

    Excellent Sunday brunch with all the usual, plus 10 not entrees, plenty ofv incredible desserts, smoked salmon, shrimp.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 15, 2022

    Thank you for the 5 stars and the nice review. We are thrilled you enjoyed our Sunday Brunch. We look forward to serving you again soon.

    Report
20. C

    Ctowndave

    Cleveland

    5 reviews

    4.0

    5 reviews

    Dined on March 12, 2022

    overall4food5service1ambience4

    The server our kids had was very condescending. He was also upset and rude bc they sat late. Even though I noted they’d be there for a dance and taking pics.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 15, 2022

    We accept our apologies for the experience as you described. Please call the General Manager so we can get more detail at 330-334-3663. We want nothing more than for all of our guests to enjoy their experience. Thank you.

    Report
21. p

    peg1585

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on March 11, 2022

    overall5food5service5ambience5

    THE best fish fry around and with happy hour before 6- cannot beat!

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 15, 2022

    Thank you for the best fish fry vote! We look forward to serving you again soon.

    Report
22. LH

    LeahH

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 11, 2022

    overall5food5service5ambience5

    Our server zack was great! And we love the mussels and wine!

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 15, 2022

    Thank you for the 5 stars and the nice shout out to our staff. Come back and see us again soon.

    Report
23. OT

    OpenTable Diner

    Cleveland

    1 review

    3.0

    1 review

    Dined on March 6, 2022

    overall3food2service5ambience3

    Always great service there but brunch was a little overpriced

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    We appreciate all feedback and we are currently evaluating our brunch offerings. Thank you.

    Report
24. OT

    OpenTable Diner

    Las Vegas

    3 reviews

    1.0

    3 reviews

    Dined on March 2, 2022

    overall1food1service1ambience2

    Terrible the food wasn’t done and the service was terrible. This was for our Anniversary and they gave us the worse experience ever. I would never come back or recommend this place to anyone

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Please accept our apologies for the experience you described. Please call the General Manager to further discuss the details at 330-334-3663. Thank you.

    Report
25. J

    Julie

    1 review

    1.0

    1 review

    Dined on February 26, 2022

    overall1food1service1ambience2

    Had to wait for drinks to be refilled. Everyone at the table ordered steaks, but had to ask for steak knives. Mother-n- law orders a 16 oz boneless ribeye. Half of it was fat. Realize there will be fat on steaks but not half of it. Manager said that’s because it’s a marble steak, fat through out steak. Well that would be ok but the fat was all on the outside. She had to cut half way in to reach actually meat. If there gonna charge almost 40 bucks for a steak at least serve a good one. People work hard for there money. Would not recommend this place.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Please accept our apologies for the experience you described. We want nothing more than for all of our guests to feel good about their experience. We do hope you visit the Galaxy again so we can deliver the good food and service you deserve. Thank you,

    Report
26. MP

    MarkP

    Cleveland

    1 review

    5.0

    1 review

    Dined on February 26, 2022

    overall5food5service5ambience5

    Very quiet romantic dinner with my wife.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Thank you for the review. We are pleased you enjoyed your visit. Come back soon.

    Report
27. OT

    OpenTable Diner

    Detroit

    6 reviews

    5.0

    6 reviews

    Dined on February 26, 2022

    overall5food5service5ambience5

    Impeccable service by waiter Zach. Steaks cooked perfectly. Food and drinks were delicious. Restaurant was very clean with a good ambiance. I will definitely return.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Thank you for taking the time to share your review. We look forward to serving you again soon.

    Report
28. M

    Matt

    Cleveland

    1 review

    1.0

    1 review

    Dined on February 19, 2022

    overall1food2service1ambience4

    If you you enjoy food being served 1.5 hours after seated then this is the place for you! 2nd time in a row that service has been dismal. Will not be a 3rd.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Please accept our apologies for not meeting our standards during your visit. We do hope you visit us again so we can deliver the good food and service you deserve. Thank you.

    Report
29. OT

    OpenTable Diner

    Cleveland

    1 review

    3.0

    1 review

    Dined on February 19, 2022

    overall3food3service5ambience4

    Experience and service was very good. Food was mediocre and martinis were medium. Not as upscale of an experience that we were looking for that night.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Thank you for your review. We take all comments seriously and appreciate your feedback. We look forward to serving you again. Thank you.

    Report
30. GL

    GregL

    Charleston

    1 review

    3.0

    1 review

    Dined on February 14, 2022

    overall3food2service3ambience5

    My wife and I went to the Galaxy for Valentines Day. We enjoy the Wine Room. Unfortunately our overall meal and service was definitely not up to par. This is not our usual dining experience in the Wine Room We will give them another try in the future.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Thank you for sharing your comments and providing your feedback. We look forward to serving you the good food and service you deserve. Thank you.

    Report
31. D

    Donald

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on February 14, 2022

    overall3food1service5ambience5

    Not only was it Valentines Day but also our Wedding Anniversary so I really wanted the evening to be perfect. First I want to say our waitress was excellent, very understanding and helpful. Salad and appetizers were good, nothing special, but the best part of the meal. Three of us got the filet mignon, which came with green beans (I opted for broccoli) and mashed potatoes. Everyone’s mashed potatoes were cold so they promptly brought us more that were also cold. My filet was way over cooked (I ordered medium which was supposed to be a warm pink center) very dry with no pink to be seen. The manager offered to replace it so I accepted. By the time my meal came out everyone else was done eating and dirty plates removed, leaving me there with an audience while I ate, which was very uncomfortable. My replacement steak was better but the vegetable and mashed potatoes were, again, ice cold. Very disappointing to say the least. We probably won’t recommend this restaurant and will not be back anytime soon. Dee Nelson

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Please accept our apologies for the experience you described. We do hope you return to visit us again so we can deliver the good food and service you deserve. Thank you.

    Report
32. CS

    CodyS

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5

    The food was absolutely delicious!! We loved our evening there for Valentine’s Day and will definitely be back!

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Thank you for your review. We are thrilled you enjoyed your evening at the Galaxy.

    Report
33. KC

    KarinaC

    Cleveland

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5

    Amazing waiter Zac, took fabulous care of us in the Cellar Room on Valentine’s Day. Was kind, attentive and super helpful! Wish we could have Zac every time. Food was on point, it was a perfect evening!

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Thank you for the great review. We look forward to serving you again soon.

    Report
34. OT

    OpenTable Diner

    Washington DC

    1 review

    4.0

    1 review

    Dined on February 13, 2022

    overall4food3service5ambience5

    We dine here on a semi frequent basis and have always enjoyed the food and drinks and the service is great. However, last night my steak was really undercooked. I ordered it medium-well but it was so far off from being done, the juices turned my side dishes pink which really grosses me out. Our server took it back to have it cooked longer but when it was brought back out both side dishes were cold. So then I had to wait for them to be fixed. My husband was done eating before I barely got started. We’ll try going back again, but being that it’s a restaurant known for steak, I have higher expectations. It would have been nice if they offered us a dessert or something to end a not-so-perfect date night on a better note.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Please accept our apologies for now meeting our standards during your visit. We hope you visit us again so we can deliver the good food and service you deserve. Thank you.

    Report
35. BR

    BoymomRN

    1 review

    5.0

    1 review

    Dined on February 7, 2022

    overall5food5service5ambience5

    We had a wonderful experience! The ambiance was perfect for our date night.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Thank you for the 5 star review. We look forward to serving you again soon.

    Report
36. OT

    OpenTable Diner

    Columbus

    1 review

    vip
    2.0

    1 review

    Dined on February 5, 2022

    overall2food2service3ambience3

    Food quality was poor for the given price. The high reviews were misleading.

    Galaxy Restaurant (Circle L Steakhouse & The Wine Room)Responded on March 10, 2022

    Please know that we would have been willing to make things right during your visit. We apologize for not meeting our standards during your visit and we do hope to visit us again. Thank you.

    Report
37. DK

    DavidK

    1 review

    5.0

    1 review

    Dined on February 5, 2022

    overall5food5service5ambience5

    The place is amazing. Great staff and great food. Wine selection is the best I have ever seen.

    Report
38. TH

    THOMASA

    Cleveland

    1 review

    4.0

    1 review

    Dined on February 5, 2022

    overall4food3service5ambience5

    Our server was great and the atmosphere was nice. However, I ordered my steak medium well and it came back medium rare. The steak was fixed but when my plate came back the potatoes were hard and cold. Additionally, when you pay $23.00 for a cheese plate I did not expect Ritz crackers. The last couple of times we have been there the food has been less than expected. We will wait a while before going back.

    Report
39. J

    Jerry

    1 review

    4.0

    1 review

    Dined on January 30, 2022

    overall4food3service5ambience4

    Had not been to the Sunday brunch in several years. Due to Covid we did expect a smaller sized buffet and it was. Two in our group did have the buffet which they said the food was OK. My biggest surprise was that I could not order from a breakfast menu, though the website clearly showed a full selection of breakfast/brunch offerings. When asked for a bagel & cream cheese or an English muffin, they had neither. Our waiter was clearly trying to be helpful and brought me fruit and small, bland box type pastry. He did keep the coffee, which was good, coming. The entire staff were not wearing any type of mask, which surprised us.

    Report
40. FG

    FGM55

    Cleveland

    9 reviews

    vip
    3.0

    9 reviews

    Dined on January 30, 2022

    overall3food2service4ambience2

    Food was just okay. White French dressing was tasteless. Shrimp special was average. Quantity of shrimp was adequate. . It is almost as if the food is banquet quality in a nicer dining room. We were seated in the wine bar and atmosphere was nice. Service was very good. Wish there were more chicken and fish entrees to choose from.

    Report