We went for Valentine’s Day and had the February special. We both had shrimp cocktail and thought it was among the best we’ve had. The Roumanian skirt steak never disappoints. It’s one of our favorite meals and we had enough leftover for dinner the next night. Sides were good and plentiful although I wish Frank’s potatoes were available as a choice on the special menu. We shared a brownie sundae which was yummy and perfect.
Had 7;45 PM reservation, told it would be a 'few' minutes wait, said we would wait at bar, 35 minutes later still no table, without saying anything ordered at bar, no one ever come over to say a table was available, salads fair in quality, Filet Mignon was very good as was the broccoli, baked potatoes was average, 35 - 40 minute wait between finishing salad and main course, complained to bartender, who earlier, while in the middle of placing our order walked away to serve someone else, forgot bread x 2, third time was a charm , when we complained, threw check down and never said thank you or please come back or I am sorry. Nor did front desk when we complained.
Maybe a bad night, but good places should not have bad nights but if they do, know how to apologize. Franks staff does not
DO NOT RECOMMEND!!!!
The best skirt steak you will ever have - overall every time i have gone it has been A+
Did not like our table next to the bar
Especially because I made the reservation two weeks in advance-not a walk in
Service was very slow
Waitress was great
Arrived at 7:30 for which we has a reservation. We did not get seated until 10 minutes later. Not so bad. However, we ordered food around 7:45 and received drinks, and salads promptly - unfortunately we did not get our main courses until 9:05. We waited much longer than we should have. The skirt steaks were very good as usual. We are hoping that it was just an off night. Will most likely return again sometime.
My husband and I went to Frank's for his birthday. It's our favorite restaurant. The food is always great, and the service is always good.
Graduation. Fantastic dinner each time we eat at Franks!
Let's start with the good-
Eileen was our server and she was wonderful as usual. We've had her in the past and she's always friendly and attentive. The steaks were perfect! We started with the Cajun Calamari which was also very good although the rings were much bigger than in the past.
The not so good-
Creamed spinach was undercooked and tasteless. This is a staple item for us, so this was disappointing. I was not about to send it back because the place was so busy.
Host staff is completely clueless. Had to check in twice because the young lady at the desk forgot about us. When she tells the young man to seat us, he takes another couple that had just walked in. I was sitting at the bar for 30 minutes waiting for a table and she was made well aware of that. The host staff has always been an issue - and yes, we had a reservation.
Great spot. Good food and service. We went on a weeknight so it was less noisy than the weekend. We were a group of 4 and had a nice evening.
Amazing time Great Food Excellent Service Billy our server was great can't wait to go back.
Skirt steak is the best. Prime rib also great, "king cut" very impressive. Frank's is a consistent place and our family always enjoys it. Doesn't pretend to be Manhattan top tier, and doesn't need to be.
We waited about 10 minutes to be seated , but wasn’t a big deal at all honestly. I took my fiancé here for New Years Eve dinner. Everything was lovely , right down to our waitress . We sat at table 42 , which I now want to sit here everytime.
We made a very last minute New Year's Eve reservation for 10PM - restaurant was quite busy when we arrived - several groups were standing in the foyer area waiting to be seated; however, the staff members we encountered were nothing less than cordial and professional. But , the best part of the evening had to be our server - Billy! He truly made the night a pleasure - a seasoned professional in the restaurant industry. After working a full night - he happily greeted us; made great menu suggestions as to the cuts of meat and proper cooking temperatures ; and - checked in on us - but, not too much!!
I am not a meat eater usually - but, Billy suggested the petite filet mignon platter which was the perfect size - and very tasty!! We also had a really good German Riesling which I now have to find!
For last minute plans - we had a wonderful New Year's Eve @ Franks! Ask for Billy!!
Great dinner. Had reservation but still waited 30 minutes.
It was NYE we sat on time. Service was great and so was the food.
Happy new year. Celebrated with 8pm dinner reservations We ended up next to a large group that over powered us. We could hardly hear each other. They also started standing next to our table. I had to ask Man to move over and he did but made a face. There were so many people waiting to be seated like nothing I ever experienced at this restaurant. Sadly it will be our last Eve here. Good was very good esp Porterhouse and our server Sean was excellent.
We go there often but this was the first time we were ever there on New Years Eve. Obviously it was crowded but we were seated on time and the food and service was excellent as usual.
New Year Eve food was excellent as always
Go there all the time but was very disappointed in the skirt steak. Was very chewy and not hot.
Great food, good service, a little pricey, order the skirt steak or the surf & skirt, yumm.
Expensive a la carte
As always, Frank's was wonderful. My husband and I come here all the time. It's our favorite place. We were celebrating our anniversary. The food was delicious and the service was excellent, as expected.
I passed by Frank's hundreds of times, but decided to take some friends for a Christmas dinner and it was fantastic! Garlic ribeye steak is delicious and huge! Skirt steak is large and very well marinaded. Creamed spinach is one of the best I've had! Service is excellent and friendly! The walls are lined with great cartoon art in frames and it was interesting to see them. Quiet atmosphere due to the post-Christmas time, but great for conversation and the staff allowed us to stay way past our finishing time just so we could catch up. Worth every penny and the time.
Great for groups… Fresh and delicious. Our waitress was very very nice.
Very good food and service, and I would go more frequently if the prices were lower.
Dinner was delicious, as usual, but we were quite disappointed with the service. We were having a pre-show dinner and celebrating a birthday (which we indicated on our Open Table reservation), and the waiter practically ignored us through the entire meal. After we finished our entrees, he came over and asked if we were done for the night. We wanted to order dessert, but when we said "No, we're not done" he said "take your time" as he ran away from the table. When we finally got his attention to ask about dessert, he disappeared for much too long to get menus and literally tossed them onto our table as he went to take care of a much larger party that had arrived after us. Our reservations were for 6 pm on a Wednesday night, and his station wasn't busy enough to warrant the lack of attention we received.
Food particularly the steak was awful. Shifted from table to table until the host was satisfied. Certainly not prime beef.
Great Steaks, the Skirt Steak in particular, in a loud environment. The service was very attentive.
Lunch service was excellent. Would recommend for all occasions.
Our server was wonderful, very attentive and pleasant.