Frankie's Ristorante

4.8
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1684 Reviews
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$30 and under
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Italian
The Santoro Family has been in the food service industry since 1988 through their casual restaurant Frankie’s Beef & Pasta in Oak Lawn and Frankie’s Catering for off site events. From our famous robust homemade Italian sausage and meatballs to our house-made pastas and sauces to our decadent imported Italian desserts, we strive for perfection in our kitchen and have raised the bar high for our service standards. Our customers are treated like guests in the Santoro family’s home and our purpose is not only to make them feel wined and dined, but also pampered. Our chef - born, raised and schooled in his homeland of Italy and with experience in some of the most renowned fine dining establishments in the US and Europe, has found his passion in life in cooking and has brought this passion to each one of his dishes. He maintains a consistent authenticity which has won us rave reviews in the local news media as well as a following among our guests.
What 1684 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.8
service
4.7
ambience
4.7
value
Noise · Moderate
98% of people would recommend it to a friend
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CS
Chicago
1 review
Dined a day ago
Overall 4food 5service 3ambience 5

Our initial experience was absolutely horrible. It took over ten minutes for our initial server to come to our table. It took another waiter to realize we were not helped yet. When our waitress finally did arrive, she was very short with us and you could tell she just did not want to wait on us. After seeing how see was treating her other tables, I became upset because she was much more attentive to them than my wife and I. The only thing I could figure was, we were a young couple, while the rest of her tables were older couples and she didn’t want to be bothered with us because maybe she thought her tip wasn’t going to be that good; well you should not judge a book by a cover because my wife and I are a six figure income couple. Our initial waitress was a lady with like a British accent. I finally asked for a different waiter and our request was granted and we got Travis. Travis was amazing!! Travis is the reason I am sure this restaurant is rated 5 stars on most platforms. Unfortunately, I can not rate this restaurant 5 stars because of our initial experience, but Travis did make our experience wonderful once he took over our table and my wife and I will be back.

I recommend that someone talk to our initial waitress. I do not know her name because she never told us, but she has like a British accent and black hair. This waitress needs to know that you treat all customers the same and to give all her tables the same level of service, you do not pick and choose.

Please tell Travis thank you and we will be back to see Travis!!

BQ
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Excellent service and food was superb! Very enjoyable dining experience for our anniversary! Thank you!

MS
Chicago
4 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

We took our friends from Naperville and they absolutely loved Frankie’s. From the food to the drinks and of course Mr Frankie himself. Our friends said will definitely be back. Thanks Frankie😘

a
Chicago
7 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Fabulous food & service!!!

OT
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

Whitefish and Salmon were both superb!

TB
1 review
Dined on October 5, 2019
Overall 4food 4service 5ambience 4

Open Table and Frankie’s was great. Good way to book reservations and the restaurant was fantastic.

RD
Chicago
8 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

My husband and I had not been to Frankie's before. The food was outstanding and
Jeff, our server, was very helpful in choosing a wine for me. We will definitely return.

SH
Chicago
7 reviews
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

Always a pleasure to go, they treat you like you are there every night.
Warm owners and friendly staff .
Food is always good, many specials.

JD
Chicago
7 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

We have been regulars here for many years. Never disappointed. We both had seafood entrees. We always count on Frankie's for fresh, well-prepared seafood, and homemade pasta dishes. It's one of the few scratch kitchens around this area and we definitely will continue to go.

JJ
Chicago
9 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

The food comes out hot and everything is cooked to perfection. And the food is sooooo good. Our waitress always does a great job. Always good to see Frankie roaming and greeting customers and Angela too. We always feel welcomed.

OT
Chicago
3 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Excellent food and service. We just love this restaurant

TA
Chicago
3 reviews
Dined on September 27, 2019
Overall 5food 4service 5ambience 5

Always an enjoyable evening at Frankie's. Staff is friendly and welcoming. Food is good. We split a salad special and then two appetizer orders. Not the usual meal deal...but it works for us! The salad was incredible...had roasted pumpkin with bleu cheese and nuts and pumpkin seeds. OMG...unforgettable!
The sausage and peppers app was very generous...I am just surprised it was heaped onto a smaller plate. Made it a bit messy when trying to spoon serving onto our plates. It has a thick & hearty gravy which we like. Lastly the calamari was delicious. Fried, not grilled. I've had it other places where the crust is darker. However the way they prepare means the calamari meat is not rubbery! Very tasty and again, very generous portions.

SA
Chicago
1 review
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

Fabulous as usual.Service great .Food incredible .Frankie treats you like you are a family member.Lucky to have this place in our area.

B
Chicago
105 reviews
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

When we have a special occasion, we normally come to Frankie’s and this was our anniversary. Frankie’s did not disappoint and made this night even more special!

N
Chicago
277 reviews
Dined on September 26, 2019
Overall 5food 4service 5ambience 4

Two of us went for dinner & both ordered a pasta dish. Nice cocktail, beer & wine selection. The service was attentive. We will be back.

DP
Chicago
1 review
Dined on September 21, 2019
Overall 4food 5service 5ambience 4

The food here is excellent. (All the neighbors and locals know that!) The service folks are always excellent. Trust them to make the right suggestions and recommendations.

When the restaurant is fully booked, the noise level of conversations can be elevated. This is NOT the place to come for a quiet little hideaway for two. It would help if the piped-in music was turned down a bit.

DF
Chicago
52 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

Fabulous as usual!!! Frankie is a wonderful host!!

SR
1 review
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

Frankie's has become our favorite restaurant for date night so we decided to bring the entire family for a birthday celebration. The food is phenomenal and the service friendly and attentive, even with our party of 11 people. I can't recommend Frankie's enough and encourage newcomers to try it especially if you love Italian food.

B
Chicago
11 reviews
Dined on September 19, 2019
Overall 5food 5service 5ambience 5

Amazing food. Having just visited Rome a couple months ago, this is as authentic as it gets! Will absolutely be coming back! If it's possible, the service was even better than the food!

CJ
Chicago
28 reviews
Dined on September 18, 2019
Overall 5food 5service 5ambience 5

Excellent food and service. Frankie's is one of our favorite places to be for a special night out or just when I don't want to cook.

OT
Chicago
5 reviews
Dined on September 14, 2019
Overall 4food 4service 4ambience 4

This was our first visit. The food was very good. My husband had lasagna which was a good mix of pasta cheese and sauce. I had the lobster ravioli the flavor was very good but could have been hotter. The bread was a bit stale to us. Our server brought over limoncello at the end of our meal compliments of the owner...that was delicious!

F
Chicago
10 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

We had a lovely dinner. The food was delicious, we were not rushed, and the service was very good.

RS
1 review
Dined on September 13, 2019
Overall 2food 4service 4ambience 3

Unfortunately they placed our table for 8 right next to their live music and that made conversation impossible. You almost had to yell to be heard and could not hear the response. They didn't tell me in advance and could not change the location. Our main purpose was to get together and converse as well as have a fine dinner. That didn't happen. Very disappointed.

M
Chicago
28 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

Frankie’s Ristorante is the best of the best! They make their own pasta in house. Incredible food, staff, owners, atmosphere! Our favorite!

OT
Chicago
1 review
Dined on September 13, 2019
Overall 3food 4service 3ambience 2

On this particular night my husband and I came in so we could dine and listen to music. We normally do not go out to eat on a Friday night but I had received the email about live music and we were excited about this. We made our reservations and arrived at 5:45. The hostess sat us at a table at the far back of the main dinning room. I told her we came in to eat and listen to music. She said we would be fine because the music was so loud we could hear it back where we were sitting. So let me tell you, the entire hour or so we could not hear anything. Upon leaving, I approached the hostess with our disappointment, and rather then apologize, she came up with every excuse under the sun why it was not her fault. The music was played in your other dinning room and yes it was her fault. It was a expensive evening for us, we enjoyed our dinner but unfortunately NO music!

MW
Chicago
6 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

Always a great time, great food and best staff anyone could ask for.

a
Chicago
8 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

A wonderful dinner & Travis treated us like royalty!!!!

MR
Chicago
3 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Always the best

GC
1 review
Dined on September 5, 2019
Overall 5food 5service 5ambience 5

An overall excellent experience and I intend to dine at Frankie's more often.

b
Chicago
1 review
Dined on September 4, 2019
Overall 4food 3service 5ambience 5

For the first time had not so good meal pasta was hard along with 2 of my daughters dishes waiter took them back but at that point dinner was over maybe just a bad night but definitely disappointed

OT
Chicago
5 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 4

Always great

OT
Chicago
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Was great food as usual and the staff was outstanding!! They always make you feel like your eating dinner with family!

JM
Chicago
2 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

food was good and service was excellent. food was hot when served. would recommend to family and friends. will be back soon

OT
Chicago
2 reviews
Dined on August 30, 2019
Overall 4food 4service 4ambience 4

Lovely dinner, the food was very good and the Owner came around a couple times to make sure everything was going well. I really appreciated that.

KN
Chicago
3 reviews
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

Great ambiance, service . The entire meal was an experience. Highly recommend this place.

OT
Chicago
2 reviews
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

Always a great time. Excellent food and great service!

K
Chicago
17 reviews
Dined on August 29, 2019
Overall 5food 5service 5ambience 5

Delicious as always, love the lasagna with vodka sauce!! Karen our waitress was great! Love Frankie’s Ristorante!!

F
Chicago
179 reviews
Dined on August 29, 2019
Overall 5food 5service 5ambience 5

We had a great time here with our group of friends. Our server Karen was hilarious! Everything was so good! Those basil martinis tho! My husband and I come here often and glad our friends enjoyed it as much as us. Thank you for the limoncello Frankie

KF
Chicago
4 reviews
Dined on August 27, 2019
Overall 5food 5service 5ambience 5

We always enjoy dining at Frankie's. Our server Karen was outstanding.

WS
Chicago
9 reviews
Dined on August 27, 2019
Overall 5food 5service 5ambience 5

Great food. Great service. Great company. Never a bad meal here. Highly recommend ❤️

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