Frankie's Ristorante

4.8
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1726 Reviews
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$30 and under
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Italian
The Santoro Family has been in the food service industry since 1988 through their casual restaurant Frankie’s Beef & Pasta in Oak Lawn and Frankie’s Catering for off site events. From our famous robust homemade Italian sausage and meatballs to our house-made pastas and sauces to our decadent imported Italian desserts, we strive for perfection in our kitchen and have raised the bar high for our service standards. Our customers are treated like guests in the Santoro family’s home and our purpose is not only to make them feel wined and dined, but also pampered. Our chef - born, raised and schooled in his homeland of Italy and with experience in some of the most renowned fine dining establishments in the US and Europe, has found his passion in life in cooking and has brought this passion to each one of his dishes. He maintains a consistent authenticity which has won us rave reviews in the local news media as well as a following among our guests.
What 1726 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.8
service
4.7
ambience
4.7
value
Noise · Moderate
99% of people would recommend it to a friend
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JS
Chicago
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

This was my first time at Frankie’s! Everything was superb!! Food was phenomenal, wine was delicious and the dining area was beautifully decorated!! I was even fortunate to meet Frankie himself!! Loved everything about Frankie’s!! ❤️

D
Chicago
7 reviews
Dined 6 days ago
Overall5food5service5ambience5

This wasn’t our first time to Frankie’s but we were so impressed with their customer service and personal attention. They had to move our reservation 15 minutes later than what we booked on Open Table (which was no big deal to us) and Frankie’s was so apologetic that they offered a free dessert- very nice! Great atmosphere for Christmas!

k
Chicago
1 review
Dined on November 26, 2019
Overall5food5service3ambience5

The old fashion was excellent that my husband had...3 exactly! We go for the mussels! The peppers and sausage is always good too! I did get the basil martini..always a favorite but this time made different...way too sweet. The ambiance is always great!

OT
San Diego
2 reviews
Dined on November 23, 2019
Overall5food5service5ambience5

Our go to place for special occasions, food and service are outstanding.

MR
Chicago
1 review
Dined on November 22, 2019
Overall5food5service5ambience5

Frankie's is an amazing restaurant for dates, birthdays, anniversaries, and just plain dinners too! Amazing food, service, and atmosphere keep us coming back time and again.

M
Chicago
31 reviews
Dined on November 22, 2019
Overall5food5service5ambience5

The holiday decor is amazing!

OT
Chicago
3 reviews
Dined on November 22, 2019
Overall5food5service5ambience5

Always amazing. Great service and amazing food.

OT
Chicago
1 review
Dined on November 21, 2019
Overall5food5service5ambience5

Have been going there for some time enjoy it every time good atmosphere and friendly staff go out of their way to make sure you have all that you need to make your time enjoyable best if you make reservations as they will seat promptly and you can always expect great service

DE
Chicago
10 reviews
Dined on November 21, 2019
Overall5food5service5ambience5

Have been to Frankie's many times and never been disappointed. Frankie and staff always make you feel welcome and like part of the family. Travis (our server) enhanced our visit. Tonight we had the risotto special and it was absolutely delicious.

K
Chicago
18 reviews
Dined on November 20, 2019
Overall5food5service5ambience5

Food was amazing! Karen was our service and she was awesome! Ambiance is so cozy and warm! The restaurant looks so festive and beautiful for the Christmas season!!❤️

J
Indiana
27 reviews
Dined on November 16, 2019
Overall4food4service2ambience3

We were seated at a table close to the bar. Our waitress was the bartender. When it got busy at the bar our service was poor. We had to flag down the water girl to go and get our waitress/bartender several times. The food was very good.

PB
Chicago
3 reviews
Dined on November 16, 2019
Overall4food4service5ambience5

A near perfect dining experience. Our server Karen was spectacular - perfect combination of professionalism and fun. Everything from drinks to dessert prepared with care and quality. Can’t wait to go back again.

OT
Chicago
3 reviews
Dined on November 14, 2019
Overall5food5service5ambience5

Frankie’s is a wonderful place! The food and service is excellent!

LV
Chicago
4 reviews
Dined on November 12, 2019
Overall5food5service5ambience5

Awesome does not begin to describe this place. Server was amazing food was amazing, I will for sure return!! Beautiful interior and conveniently located by the highway.

OT
Chicago
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

Great service and such a welcome feeling.

T
Chicago
8 reviews
Dined on November 8, 2019
Overall5food5service5ambience5

Frankie’s is always amazing. One of my favorite restaurants to eat at.

OT
Charleston
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

Karen was our server and she was great!

ML
Chicago
59 reviews
Dined on November 8, 2019
Overall5food5service5ambience5

Warm and festive atmosphere, with a creative and delicious menu, along with attentive but not intrusive waitstaff. I would highly recommend Frankie's!

M
Chicago
31 reviews
Dined on November 8, 2019
Overall5food5service5ambience5

Amazing! Best food, service, atmosphere :)

g
Chicago
22 reviews
Dined on November 6, 2019
Overall4food4service5ambience5

food was fresh and tasty. portions were generous. couple that accompanied us were impressed

o
Chicago
35 reviews
Dined on November 6, 2019
Overall4food4service5ambience2

Delicious food and great cocktails. Always attentive and great service.

T
Houston
6 reviews
Dined on November 5, 2019
Overall5food5service5ambience5

What a delightful evening! The food was delicious, the ambiance perfect, and the service impeccable. We were fortunate as visitors to the area to find this jewel. This ia an exceptional restaurant for those who live in the area to regularly enjoy.

L
Chicago
20 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

We've been to Frankie's many times, always have a good experience. The food is wonderful, the service is great and the ambiance is nice. The owners, Frankie and his father Vincent, are very welcoming and always have something nice to say. I can recommend Frankie's without hesitation. Try it, you'll love it!!

JB
Chicago
5 reviews
Dined on November 1, 2019
Overall4food5service4ambience4

Outstanding New Zealand sea bass entree.

CB
Milwaukee
1 review
Dined on October 30, 2019
Overall5food5service5ambience5

Customer service is outstanding. The food was fabulous. The owner is concerned about your experience and therefore personally comes to each table to inquire about your meal. Two thumbs up.

JM
Chicago
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

This was the 3rd or 4th time there and every single time has been OUTSTANDING!!! The food is always great, but what stands out especially from this visit is how great the service is. They treat you like family and all seem to really enjoy you being there, and do everything they can to make your meal the best experience you have ever had. Will be going back often. Highly recommend

TS
Chicago
14 reviews
Dined on October 26, 2019
Overall5food5service5ambience5

The food was very good but the server was exceptional. I don’t remember her name but she was very attentive, and explained the delay in getting our food (due to a large party in the other room). She was just so enjoyable.

CB
Chicago
2 reviews
Dined on October 26, 2019
Overall5food5service5ambience5

Everyone in our group enjoyed their meal. Everything was fresh, homemade and felt like it was made with love. Our server Travis was amazing, very attentive.

OT
Chicago
1 review
Dined on October 25, 2019
Overall5food5service5ambience5

We love Frankie’s and never have a bad experience! Frankie and Angela always make us feel like part of the family. They knew it was our anniversary, and they made it a point to make it a special night, including treating us to dessert! The individual attention is a big part of the reason we keep coming back. One of our favorite places!

KA
Chicago
7 reviews
Dined on October 25, 2019
Overall5food5service5ambience5

Always a fabulous evening at Frankie’s!

o
Chicago
36 reviews
Dined on October 25, 2019
Overall4food3service5ambience3

Excellent server. Friendly, attentive. Mixologist visited out table (even though the restaurant was quite busy) to check on us, talk cocktails. Creative menu.

OT
1 review
Dined on October 25, 2019
Overall5food5service5ambience5

Been here multiple times and I always try something different and it always ends up being the best thing I have ever eaten in my life SO DELICIOUS!

v
Chicago
13 reviews
Dined on October 24, 2019
Overall5food5service5ambience5

Fantastic menu, family owned gem that truly appreciates their customers. An insider tip, request "ABC".

Not on the menu but worth the ask.

PN
Chicago
6 reviews
Dined on October 23, 2019
Overall5food4service5ambience5

A small location in the corner of a mall, Frankie's is one of those local gems that you'll want to experience if you live in the area. All the food was really good, and the service was really perfect... they definitely go the extra mile to make sure everyone is happy with their experience. I will be back for sure.

JJ
Chicago
11 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

I had the lobster-stuffed ravioli in vodka sauce. My friends, this was out-of-this-world delicious! The pasta was cooked to perfection, as it is each and every time we visit, no matter what we order. And the lobster with the vodka sauce, oh my goodness, so good! Cannot be matched anywhere else! Always good to see Frankie, who can be seen coming to everyone’s table for a brief visit to make sure all is well. Truly a gentleman and expert restaurateur. We’ve had Carrie as our server the last several times and she has always been so consistently pleasant, gentle, and does a terrific job taking care of us and so many other tables. We love her too! In fact, all of the servers make a point to welcome us back to Frankie’s (Travis, Jeff, Karen, just to name a few - we’ve had them all), as does the kind greeters in front. Frankie’s is our personal favorite place to dine, has been for years, and for many years to come.

BC
Chicago
1 review
Dined on October 19, 2019
Overall5food5service5ambience5

Food, ambiance, and service are unsurpassed, as always! Frankie's is our favorite restaurant in the suburbs of Chicago

L
New York Area
6 reviews
Dined on October 17, 2019
Overall5food5service5ambience5

Always amazing!

JP
1 review
Dined on October 12, 2019
Overall5food5service5ambience4

Great food, great service. Slightly cramped table(s), but that's not a big deal.

CS
Chicago
1 review
Dined on October 12, 2019
Overall4food5service3ambience5

Our initial experience was absolutely horrible. It took over ten minutes for our initial server to come to our table. It took another waiter to realize we were not helped yet. When our waitress finally did arrive, she was very short with us and you could tell she just did not want to wait on us. After seeing how see was treating her other tables, I became upset because she was much more attentive to them than my wife and I. The only thing I could figure was, we were a young couple, while the rest of her tables were older couples and she didn’t want to be bothered with us because maybe she thought her tip wasn’t going to be that good; well you should not judge a book by a cover because my wife and I are a six figure income couple. Our initial waitress was a lady with like a British accent. I finally asked for a different waiter and our request was granted and we got Travis. Travis was amazing!! Travis is the reason I am sure this restaurant is rated 5 stars on most platforms. Unfortunately, I can not rate this restaurant 5 stars because of our initial experience, but Travis did make our experience wonderful once he took over our table and my wife and I will be back.

I recommend that someone talk to our initial waitress. I do not know her name because she never told us, but she has like a British accent and black hair. This waitress needs to know that you treat all customers the same and to give all her tables the same level of service, you do not pick and choose.

Please tell Travis thank you and we will be back to see Travis!!

MS
Chicago
1 review
Dined on October 12, 2019
Overall5food5service5ambience4

We had a great experience! We will definitely go back!