The food was great and we both loved our steaks. Ample portions with your sides. Perfect place for a romantic evening.
First time there for anniversary dinner. Hands down best steak ever!! We only ordered one side as it was family style and enough for two. Wait staff very pleasant and attentive. I would, and will recommend and will visit again.
Ordered app which never appeared. Ordered 2 filets, both med rare. 1 came out med well. Sent back and came out rare. Hollandaise and bernaise were awful. Tasted like nothing. French martini had no taste. So loud we couldn’t have a conversation. Mashed potatoes weee excellent. Flavor of steak was very good
Having been here multiple times with both family and friends, I can honestly say that this restaurant is top-tier for Roanoke eatery, but nowhere near an actual fine dining establishment. We started with a couple of martinis at the bar as we usually do, and then got seated in the front dining room. Lindsey(spelling?) is extremely nice and very knowledgable every time we come in. How she hasn't won best bartender in Roanoke is truly beyond me. Next we were seated in the front dining room, and it was actually pleasant as it must have been a slow hour because we could actually hear each other talk. Service, in terms of the wait staff, was absolutely impeccable. It was as if they could read each other's minds and automatically knew what someone needed without actually saying it. On the other hand, the manager on duty for the night was very rude to the staff(seems to be a normal occurrence--we just can't believe he gets away with some of the stuff he says to them) and looked red-faced/angry every time we saw him throughout our experience, which wasn't very many times. My husband and I sometimes don't even know if a manager is actually working most nights because its a rare sight to actually see him walk through the dining room. Our steak was undercooked, and per the usual, the staff had to bring it out to me. Shouldn't that be the manager's responsibility? Even the manager at Texas Roadhouse brings our food back out when there are mistakes. He never came and asked how everything was, and as a matter of fact, we have ever seen him approach a table and ask how things were in the 7 years we've been coming here. To finish on a positive note, the Creme Brulee is to die for! We overhead a young gentleman recommended it to his table and thought we'd give it a try; definitely the right choice! We did overhear one waitress tell a waiter that although they advertise all of their steaks are Certified Angus Beef Prime, only 2 steaks on the menu are actually Prime. Sounded shady.
I recommend Frankie Rowland's to anyone for a date night or just everyday dining. The service is perfect and the ingredients are beyond description. So glad the Roanoke area has an upscale establishment to frequent.
The food was excellent. The service was great, kudos to Carson, our server. Our first, but not last visit.
Went for my 65th Birthday. Was pleasantly surprised by the menu flexibility. Server was knowledgeable about food and an excellent communicator. Salad and entrees were superb. My only critique was the bread, which tasted stale and didn't have much bite. Complimentary birthday dessert was a nice touch. A very satisfying experience
I've been a single mom most of my life so money is tight but once a year I've always taken my kids to whatever restaurant they wanted and this year my son wanted Frankie's. Brianna was our server and she was superb!!! Service, food, presentation, ambience everything was perfect as always. We started with oysters on the half shell, lobster bisque, my son ordered lamb chops with scallops and I had the filet with lobster special with a lovely pairing of Cabernet. Brianna surprised us with a decadent creme brulee to finish the meal. It's not a place I can afford but worth every penny for the experience and exceptional food and service! Thanks for a wonderful evening!!!!
I was seated promptly and the service was good. Menu is typical steak house fare; every item is a la carte. I had a Caesar salad, NY strip, and a air gratin potatoes. Nothing about this meal was memorable other than the steak was over salted. Two bites and I was done. It’s a shame that such a fine cut of meat was ruined in this way.
The food is out of this world delicious! Service is impeccable! Went for a girls night out! Wine, martinis and a delicious meal!
Dinner was excellent ! Everything from the lump crab dip appetizer, salad with blue cheese and bacon dressing and our entrees; lobster and filet was over the top outstanding. Joey our waiter was excellent and very attentive to us during dinner. We thoroughly enjoyed every facet of our meal and this establishment.
Steaks are always cooked to perfection. Highly recommend the Brussel sprouts! Definitely opt for the monster baked potato or cottage fries. The mashed potatoes are definitely not worth the calories. Lackluster in flavor with a not so appetizing texture. Wine selection is great and the service is always excellent.
This is our 4th time dining here and the service is always wonderful. If you wanna take your special lady to a super sexy romantic spot with amazing food and drinks then this is the place for you. I would strongly recommend Frankie Rowland’s and we will be back soon
Exceptional food and service! I had the filet and my husband had the cowboy steak and they were cooked to perfection.
Jennifer,Cait, and other servers were excellent. Food is great. This time, we enjoyed the bar as well. Bartenders were so nice. Everything was great..made for a fun night. The seafood in sherry cream sauce remains a favorite and the Wagyu is delish.
But Frankie, once again, the hostess could use some training in hospitality. Thank goodness bartenders and wait staff make up for it.
First time there. Wonderful food, outstanding service by entire staff. Beautiful dining area. Reeks of class. Great place to take someone you want to impress.
Food wasn’t good for the price. Not satisfied at all.
I've been wanting a "Tomahawk" ribeye...I was not disappointed. Might be the best ribeye I've had. We drive almost 3 hrs. to Roanoke from Clarksville, VA., staying at The Hotel Roanoke. We've been coming once a year for quite sometime, just to go to Frankie Rowlands...we're thinking about making it a couple of times a year instead!!
Fabulous service and food, but the bill isn't for the faint of heart. They have fine dining down to a tee! Highly recommend for a special occasion.
Frankie Rowland's has been excellent for years! The staff doesn't rush you, they fold the napkin if you leave the table, they bring a cold plate for salad and many other details that set them above other restaurants. The appetizers, steaks and wine were excellent. Thanks for a great evening!
My girlfriend and I drove up from Rocky Mt to celebrate a late Valentine’s Dinner. The lump crab dip was the best I’ve ever had, very large portion of crab, Filet mignon was cooked to perfection, lightly charred and salted medium rare. The sides are all amazing and generously portioned, and my favorite the creme brûlée was close to the best I have ever had, and I’ve tried it about everywhere. Highly recommend Frankie Rowland’s!
I heard all great things about Frankie Rowland's and we are so glad we listened. Staff was great and friendly, very professional and helpful. The food was delicious and presented beautifully. There was only one small complaint.. We had the Valentine's Day special total cost 125$ (included 2 salads, 2 steaks and 2 sides to share plus 1 dessert) we both had water to drink and added a dessert. The bill ended up being 165$ looking at the receipt it showed extra charges for things like the side of broccoli that should have been included and anchovies on the salads (I was asked if I wanted anchovies on my salad and I did not but had them on there anyway) though I was surprised by the total amount of dinner considering the service and over all experience I did not mind the extra cost.
The best restaurant in Roanoke.
Wonderful Valentine’s date. It’s always a pleasure. We drive from Covington every chance we get. We had the special menu and added some martinis and some shrimp. Loved it. Steaks were perfect. Mashed potatoes were divine! Love love love your establishment. Will definitely be back again. We are customers for life.
It was my first time dining there and I was super pleased from the time we walked in to time we left! I loved everything about it and I will be back!
We were a group of 3 couples visiting the Roanoke area for the weekend and decided to dine here for a birthday celebration. The restaurant was very nice without being stuffy. I can't say enough about our server Brianna (hopefully that is spelled correctly). She was attentive without being overbearing and VERY knowledgeable about both the food and drink menus. Her recommendations were on point and we were not disappointed. We all tried drinks that we would not normally select and were very happy. An overall great experience.
Best steak I have ever had. I go here once a year and it never disappoints.
When this restaurant opened it was closer to a 5 rating. Unfortunately it hasn’t retained that status. The crack servers they used to have are now younger and inexperienced. Ours was not entirely knowledgeable of the menu and didn’t continually clear as needed. Brussels sprouts burned. Lamb chops in gooey sauce. However, the lobster was better than the over cooked one last time, fish good, onion rings fabulous and the creme brûlée very good. Perhaps an off night. It was a Monday!
Everything was great! Pricing was a little high but overall a great place to go!
Everything was wonderful! We came to celebrate a birthday and felt like royalty thanks to the attentive wait staff and our awesome server, Jeff. We had scallops app and ny strip (rare to medium rare is definitely recommended). It was all cooked perfectly- melt in your mouth delicious. The sides are all great, but the steak here is just outstanding... creme brulee dessert was a great finish to our amazing evening. I would give ten stars if I could for this exceptional experience!
Frankie’s signature is prime steak cooked to a char on each side. The ribeye was mostly round without the cap. My wife and I shared the 20 oz steak, salad, sides, and desert. We both left content. The creme brûlée is the best we have ever had. There is a variety of steaks and seafood to please everyone.
We went for restaurant week and the selection was great and the pricing was also great. The noise level for this particular night was really loud, but they were very busy. We had a great meal and great service.
Had an issue with the reservation. Made online reservation and received confirmation email from OpenTable for 6pm. Got to the restaurant and was told they gave our table away since our reservation was for 5pm. When I showed the email with the reservation confirmation, the manager came out and got a table for us right away.
The hostess who told us she gave away our reservation was not polite and never apologized. Fortunately everyone else made us for that rough start and the night went well.
Not sure if that error was on OpenTable of the hostess.
Food was delicious as usual! We went during resturant week so it was busier then normal so service was not as fast as normal but it was still decent.
Tried this place during restaurant week so the price was a fixed $35. That was a good time to go. The food and desserts were great. Mudslide martini was fabulous for $11. It’s a Very Noisy place. The regular menu is too expensive for a regular visit. No prices on the martini list, so I was happy it was not $20. Dress was more casual than I anticipated.
Restaurant Week Menu.
Good value for special menu. Excellent service.
Food and service were great! Very loud! But its a small dinning room and there were a lot of large parties. Quite expensive, but fun for special occasions! Enjoyed it!
This is our favorite local restaurant. They have the absolute best steaks in town. The service is always professional and attentive and the ingredients have always been fresh. We look forward to going again and again.
Awesome from beginning to end
As always, a wonderful experience. Amazing service and delicious food. This is our go to place for special occasions.