Overbooked for Presidents’ Day weekend. awful service.
Beef short ribs and scallops were great. Our server, Kevin, was attentive w/o being too friendly or overbearing. Prices are the one thing that kept me from giving a better review. Overpriced for what it is.
Lisa our server was awesome!
Did not like that they put us in the “kids room” in back. No ambience.
I took my friend to lunch for her birthday yesterday. The service was outstanding and the food was delicious. Not only that, our server brought a card signed by all of the staff with a small gift from the shop ( coffee mug) to her since she passed on dessert. Truly a memorable experience!
Great!! Love it
Excellent service, great food, nice ambiance for an intimate dinner.
Excellent service and food. Had a chance to dine in many fine dining with my wife. Frank and Albert’s at the top of our list. Highly recommended.
What a delightful setting, friendly staff and good food!
This was our first Time dining at Frank and Alberts. Our expectations were high and we were not disappointed. Our server was excellent. All in all a good experience.
Fish over cooked and sauce not on it. Sides were cold and skimpy Way seared stared at heat lamp on pickup station. Can’t believe how long food sat there! Over 15 minutes for some dishes.
Our service is for sure a 5 Star experience for friends whom hasn't seen each
other for over 10 yrs.
Lovely place. We were able to dine out on their patio in the evening. They made sure we were placed by the gas firebowl and heater. Beautiful evening and great service. Our server "R.J." was outstanding.
Wonderful spot to get a bite to eat at the biltmore. More casual than Wright’s Easy with kiddos and excellent service. . Open kitchen and super cool sunroom sitting area.
We didn't eat a lot for breakfast/brunch, but what we had was very good!
Lovely mixed fruit plate (not so generic) and tasty chicken sausages, and husband enjoyed his omelette with yummy potato galette.
Nice, semi-outdoor seating with prompt service.
(Always a nice location for a walk-around as well!)
Great food and excellent service
I felt the price for the food we ordered was just so-so. Not awful but certainly not good value for the price. Our waitress started out friendly but did not come back to retrieve our plates or ask if we wanted anything else. Not worth it!
We were a party of four... each of us thought our meal was FABULOUS
The patio is a perfect spot for dinner or drinks. The dining room was crowded and loud - we had requested to move seats outdoors and our group was so happy we did. The patio was a lovely setting with a great ambiance. At times we felt we were forgotten by the server - but we weren't in a rush, so it all worked out.
Both my steak (ribeye) and my wife's steak (strip) were not very good. It is advertised as prime but I can not imagine that is true. They were cooked perfectly medium rare. The sauce was good but the steaks themselves were chewy and tasteless. They tasted like Select where there is not enough marbling of fat. I'm surprised at such a price point. The waitress was very good, wished I remembered her name.
Great food, service and ambiance. Things that were great: hummus plate, burger, soup of the day, salads....all great.
Not but not least end dinner with a fun offer of s’mores!
Service was slow. We waited at least 15 min to even be greeted by a server and that was after we contacted a manager. Food was really good and the patio is a great setting. Just a little surprising that it took nearly 30 min to get our first drink before dinner.
Lovely posh atmosphere. Breakfast buffet will not disappoint. Made to order omlet was scrumptious! Servers attentive!
Nice, comfortable well served with good food. Noise level was high. A good casual place for friends.
Overall outstanding place for lunch, cocktails and dinner. We have celebrated Valentines, Thanksgiving and Christmas over the past couple of years. We have always had a nice experience for these special celebrations. Some of the waitstaff remember us by name and one sent us a gift of chocolates the day after we were served by her. We recently had only had one undesirable interaction with a waiter which is probably just odds and human nature catching up with us. When we shared our concern with a manager, he gave us a $100 food credit which we appreciated very much. We will come back to dine here whenever possible.
Have been to Frank and Alberts before with a good experience, this time , for Christmas dinner, not so much. Had to go to hostess table to get a server to come to us. Not even a greeting from a server for 10 minutes or more... buffet was marginal. For the price per person, it should have been at least close to exceptional. Dissapointing tonight.
Christmas Day Brunch
Couldn't sit outside because they were filming something. Sat by a window but view wasn't as good.
We decided to eat here after flying across Country and checking into the Waldorf. The restaurant was slow and got much busier then we think they had planned for. Our food came out before the kitchen got really busy and the pizza and salad were both excellent. The services was friendly and attentive early and friendly and apologetic later when the restaurant got busier. We did not see anyone that resembled a manager pitching in to help out.
the meal was mediocre at best, the wait staff nice, but slow.