Frank & Alberts
Book your next event with us
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Poor management - took ages to be seated and restaurant was nearly empty
Amanda, thank you for reviewing your dining experience. We are disappointed to learn about the concerns you mentioned, and we appreciate your patience while waiting to be seated. We also apologize that you did not enjoy your meal to the fullest. We have addressed your comments appropriately and value your feedback as we are continually striving to improve our guest services. We hope you give us the opportunity to make it up to you and the hospitality you deserve. Abby Murtagh General Manager
Best breakfast in the area. Wonderful food great atmosphere. Highly recommend.
Best breakfast in the area!
Wonderful food, staff & atmosphere.
Went for the Prime Rib on Saturday night. Sold out by my 8:15 reservation. Actually was told they sold out by 6:30. How does this happen?
Anyway, decided on the New York Strip with side of brocholi, was served carrots in place of brocholi. Waiter did not come by the table to check on us until the meal was over.
He was apologetic about the mixup and even threw in a free desert. This would be a great place for a cheeseburger on a sunday. Not what I expected for my Saturday night.
Food was OK, not great. I will go back to the BIltmore, just not here.
Best breakfast in town.
Wonderful breakfast! The F highly recommend. The fruit plate is delicious; fresh & tasty.
Service is outstanding. Stephanie is great; above & beyond.
Best salads in Phoenix
Best breakfast spot in the Phoenix area.
Great food, service better people.
The service was outstanding but wish the old days of fancy brunch.
Another phenomenal breakfast; thanks. See you tomorrow morning.
Dinner lots of smiles & laughs. All the servers are outstanding. Ken simply goes above & beyond to make people laugh & smile.
Phenomenal food, service & atmosphere. See you soon. 😎
The food was good. Parking is a walk if you do self park. Service was slow, especially given the restaurant wasn't very full. Pricey, but good food.
Amazing atmosphere, great service and delicious food. Thank you 🙂
We came here from out of town for our anniversary, and what an experience. From the moment we arrived we were treated so well. The views are spectacular, the food is terrific, and they even added a "Happy Anniversary" chocolate to our dessert. Would definitely recommend.
I have a hard time writing this review because I’m in food service as myself, but yesterday was pretty bad. I had asked on multiple occasions to see if we could get some TLC because it was my mom’s 70th birthday, but the food was subpar the service was all delayed and the one thing I had asked for was a dessert with a candle. I know that sounds silly but it was such a special birthday that I wanted everything to be right. Two entrées came out maybe 20 minutes before the next one and by the time the last entrée came out the two others were already done with their meal. We were Trying to time the desserts and so I specifically asked how long it will be he told us five minutes 20 minutes later the desserts finally came out. I can see when things are in tiptop shape this could be an incredible restaurant but I guess what bothered me the most was that there really wasn’t even any sincere apologies for all of the misses. Thanks
Great food and service. Glad to enjoy Frank and Albert’s again!
Beautiful restaurant in a beautiful historic hotel. Very good lunch selections, however, portions are small given the high price points.
Filet was cooked
The restaurant was noisy, over priced, with inconvenient parking (at cost). The recent hotel remodeling looked more like an amusement park than a historic building renovation.
Great options. A restaurant you can visit more than once during your stay at the hotel and still enjoy it. Yummy banana cheesecake!!!!
To be honest…. The food was gross, it tasted like nasty duck. It also was incredibly overpriced. Had to pay for water … even though it was only $1… we weren’t even warned? But just weird to even pay for water. 😂 Orange juice is $7 and their brunch menu is so tiny with only limited options.
Attentive service. Lots of options for all members of the family. Accommodating to Food allergies.
It was ok.. maybe I was expecting a little bit more since it’s at the Biltmore. We went there for Sunday brunch
Menu disappointment - different from Open Table menu - not interesting.
Priced at resort levels - $11 draft beer, $14-16 soups etc.
Service friendly but seemed under staffed and not at same level as the hotel.
Food was ok. My steak was undercooked and they served an entree 30 minutes prior to the rest of the entrees. The balloon bread was messy and tasteless but a conversation piece. We were never asked if we wanted refills on drinks. We had to beg for more water and wine. They were extremely quick to pick up our plates…even when we weren’t even done eating. The restaurant was half empty so not sure why there was a rush. Burger was good and the soup was good. Wouldn’t return.
The food, service and atmosphere were outstanding
Great vibe . Service a little slow for the Sunday brunch
Underwhelming food with nice service in a beautiful setting.
Pleasant experience. Our first time back since Covid lock down. We love the Biltmore and loved the renovations!!
Lots of attitude, little delivery. Won’t return soon.
Food was good but took a long time to get to our table. Like every other restaurant right now they seemed to be understaffed. Ambiance and atmosphere are always nice, staff was friendly.
All as expected. Quality service and food.
Good Morning Jorge, We were delighted to hear about your amazing dining experience at Frank &Albert’s. We look forward to welcoming you back soon. Bola
Nice atmosphere and good service. Food was nothing special. Daily wine selection was good.
Have been coming to the Biltmore for many years. This is first visit following massive renovation of entire facility, including new restaurant concepts. Frank and Albert was disappointing. First, glass of wine was tainted.....things happen. The "Balloon Bread" was a bit of a bust. Literally a "balloon", which in reality turni=ed into a crispy balloon of tasteless crisp. Margharita pizza was missing sufficient sauce, cheese and crispiness. Monday "special"....Moules frites was a bust. Mussles were well prepared, but there was truly no taste to the broth. I mean no taste. Shocked. So, I am very sad to se the new concept to fail as we love the resort.
The server was absolutely lovely. The food was extremely overpriced for what you got. The bread balloon was fabulous but if you order the BOWL of soup for $16, expect a 1/4 cup of soup. It was actually so laughable that we had to take pictures.
Dined at Frank & Albert's for the first time. Marisol and John served us. They were both super friendly and eager to please. Their recommendations were spot on.
The atmosphere was nice and quiet. The wings, Iceberg lettuce salad, and the Banana cream cheesecake were delicious!!! The cheesecake off the charts yummy!
Lovely grounds to walk and visit the outside bar, to finish off a beautiful evening.
The Arizona Biltmore is pure excellence.!!
Frank & Alberts offers takeout which you can order by calling the restaurant at (602) 955-6600 ext. 2808.
Frank & Alberts is rated 4.2 stars by 1032 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.