About Francesca's Passaggio

Francesca’s Passaggio is the 14th addition to The Francesca's Restaurant Group. Francesca’s Passaggio features the traditional Francesca’s concept of zesty, earthy cuisine from Rome and the surrounding areas of Tuscany, Umbria and Lazio. Francesca’s Passaggio encourages the lively art of dining with a contemporary, casually sophisticated trattoria ambiance, simple rustic cooking, friendly service and fair prices.

About The Francesca’s Restaurant Group: Founded in 1992 by Restaurateur Scott Harris, Francesca’s Restaurant Group has grown from a small, welcoming Italian restaurant on Chicago’s North Clark Street to a restaurant group of three concepts across 33 locations and four states. Based in Chicago, Francesca’s Restaurant Group currently owns and operates 23 Francesca’s Restaurants, five Davanti Enoteca, and five Glazed and Infused locations.

3124 South Route 59
Naperville, IL 60564
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Dining Style:
Casual Elegant

Cuisines:
Italian, Mediterranean, Wine Bar

Hours of Operation:
Lunch:
Monday - Saturday: 11:30am - 4:00pm

Dinner:
Sunday - Thursday: 4:00pm - 9:00pm
Friday - Saturday: 4:00pm - 10:00pm

Cross Street:
IL-59 and 95th street

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(630) 946-0600

Website:
http://www.miafrancesca.com/locations/profile/francescas-passaggio-south-naperville

Catering:
Francesca’s Passaggio offers a full catering menu for your next party. Available for pick up or delivery. Delivery charges apply.

Executive Chef:
Luis Acosta

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Farm to Table, Full Bar, Gluten-free Menu, Non-Smoking, Outdoor dining, Private Room, Takeout, Wheelchair Access, Wine

Special Events & Promotions:
For Private Parties or Special Events please contact Michelle Pote (888)937-9009 x-155

Private Dining

The Private Dining Room is ideal for corporate or social functions and can accommodate up to 45 guests. The Private Dining Room has lofty ceilings, floor to ceiling windows and French doors leading to the main dining room and patio area. Our Main Dining Room can accommodate up to 120 guests seated.

Francesca's Passaggio Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.5

service

4.3

ambience

4.3

value

4.2

Noise

Moderate

95% would recommend it to a friend

Neighborhood Gem (21)
Good for a Date (20)
Special Occasion (18)
See All
Good for Birthdays (17)
Casual (15)
Good for Anniversaries (13)
Authentic (12)
Fit for Foodies (11)
Comfort Food (10)
Creative Cuisine (9)
Fun (9)
Bar Seating (9)
Great for Lunch (8)
Quiet Conversation (8)
Worth the Drive (8)
Cozy (8)
Kid-friendly (7)
Notable Wine List (7)
Business Meals (6)
Good for Groups (6)
Quick Bite (5)
Romantic (5)
Gluten Free Options (4)
Happy Hour (4)
Handcrafted Cocktails (3)
Healthy (3)
Hot Spot (3)
Local Ingredients (3)
Great for Outdoor Dining (3)
Pre/post Theatre (3)
Seasonal (3)
Sunday Lunch (3)
Good Vegetarian Options (3)
Vibrant Bar Scene (2)
Afternoon Coffee (1)
Great for Brunch (1)
Disabled Access (1)
Live Music (1)
People Watching (1)
Spicy (1)
Tasting Menu (1)
Vegan (1)
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1027 reviews
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vip
 (Chicago)·Dined 4 days ago

The service is so marginal. It has been going downhill for years. They never know who ordered what. They never refilled water or coffee. Just not what it used to be.

Tags: Neighborhood Gem
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food4
ambience3
service2
value3

 
 (Chicago)·Dined on January 7, 2018

This was our second visit in the last 6 months. We did not have a good experience on our last visit and unfortunately this visit was the same. The service was lacking again and the food was less than average. We sat at our table for a good 10 minutes before being acknowledged, had to ask for bread after 20 minutes before it was brought out with no oil or Parmesan cheese. Additionally, our appetizer (a cold one) took over 20 minutes and we had to remind the waiter several times to bring it. Our food came shortly after the appetizer and was cold. There was no quality check and for most of the evening the waiter was scarce. If it would have been busy, that would have been understandable, but it wasn't. Lastly, we had to flag down the bus boy for our check. We will not return.

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food2
ambience2
service1
value2

vip
 (Chicago)·Dined on January 7, 2018

Excellent food and service as always!

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food5
ambience4
service5

vip
 (Chicago)·Dined on January 7, 2018

A surprising delight considering it is a chain. We found the food, service and beverage above par.

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food4
ambience4
service4
value3

vip
 (Chicago)·Dined on January 6, 2018

Always are go to for great food and service.

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food5
ambience3
service5

 
·Dined on January 6, 2018

Open table reservation requested a table away from a high traffic area . Seated my wife and I just inside a door way between the main dining area and a smaller room. Most of diners in the room we were in had younger children which made it quite loud. Salads arrived too soon after delivery of appetizer. Then waited longer than expected for entrees after salads had been cleared. Spouse ordered the Tilapia special which very thin, over-cooked and dried out. Manager offered to redo which was declined, so he comped the entree. The filet entree which I had was excellent as was the pecan pie dessert. Food server was excellent.

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food3
ambience2
service4
value3

 
 (Chicago)·Dined on January 4, 2018

Came here with an out of town friend for a get together dinner. Our waiter was great and the food was good. Love the spaghetti special - the sauce was a bit heavy so I'll have to order it without the parmesan they add.

Tags: Notable Wine List, Fun, Handcrafted Cocktails, Creative Cuisine, Neighborhood Gem
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food4
ambience4
service5
value5

 
 (Chicago)·Dined on January 1, 2018

As always, spot on food wise. Another spectacular meal.

Tags: Gluten Free Options, Spicy, Worth the Drive, Fun, Authentic, Quick Bite, Neighborhood Gem, Good for a Date, Special Occasion, People Watching, Cozy, Casual, Kid-friendly, Quiet Conversation, Comfort Food, Pre/post Theatre, Great for Lunch
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on December 31, 2017

Outstanding service & food! Very welcoming & lively environment !

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food5
ambience5
service5
value5

 
 (Chicago)·Dined on December 30, 2017

Food was delicious and great service.

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food5
ambience4
service5

 
 (Austin)·Dined on December 29, 2017

Service was deplorable. Server didn’t visit table for 15+ minutes after we arrived and visited table only 4x. Two of the six entrees came out cold. Luckily the food is good. Won’t be back

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food4
ambience3
service1
value3

 
 (Chicago)·Dined on December 25, 2017

We love Francesca's! It always cozy and the food consistantly delicious. The food is just wonderful! It is our very favorite place to go for dinner!

Tags: Business Meals, Disabled Access, Cozy, Creative Cuisine, Neighborhood Gem, Great for Lunch, Kid-friendly, Authentic
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on December 21, 2017

Waitress was not attentive. I had to keep waiving her down for our dining needs. We were really disappointed. It's always a full house and we almost always have great service. Our table was tiny, and loaded with plates. There was no room so it was very uncomfortable. The used plates were not being picked up. Drinks were not refilled. We were asking our food runners for things we needed. When our waitress was at the table, she was great. I just would have appreciated her coming to us, rather than us hunting her down. It ruined the dining experience. Maybe it was just a rough night for her. Not sure.

Tags: Fit for Foodies, Romantic, Good for Anniversaries, Notable Wine List, Comfort Food, Worth the Drive, Good for a Date, Special Occasion
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food5
ambience5
service1
value3

 
 (Chicago)·Dined on December 21, 2017

Very nice meal and ambience. Would recommend to friends.

Tags: Sunday Lunch, Good for Birthdays, Quiet Conversation, Good for Anniversaries, Authentic, Cozy, Creative Cuisine, Comfort Food, Worth the Drive, Fit for Foodies, Romantic, Special Occasion, Fun, Great for Lunch, Casual
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food4
ambience4
service4
value4

 
 (Chicago)·Dined on December 17, 2017

Excellent cuisine. Delightful Desserts.

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food5
ambience5
service5

vip
 (Chicago)·Dined on December 17, 2017

Excellent as usual.. tasty food and exceptional service...

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food5
ambience5
service5

vip
 (Chicago)·Dined on December 16, 2017

Consistently great food, hot and fast.

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food5
ambience5
service5

vip
 (Chicago)·Dined on December 11, 2017

While normally very good in terms of service and food, service and food quality were a bit off on this date. For instance, I ordered the mushroom ravioli, but they were out of that and offered to substitute "spinach" ravioli. Another guest in our group requested a particular sauce for Gluten Free pasta and the dish was brought with Alfredo (not the requested sauce). However, I'm convinced these are isolated incidents and the restaurant was very busy.

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food2
ambience3
service1
value3

 
 (Chicago)·Dined on December 10, 2017

Nice location, great food, and knowledgeable, nice staff. Everyone was attentive and well taken care of.

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food5
ambience5
service5
value5

vip
 (Chicago)·Dined on December 8, 2017

Always great service and food. One of my favorite restaurants.

Tags: Fun, Good for Birthdays, Casual, Good Vegetarian Options, Neighborhood Gem, Seasonal, Great for Outdoor Dining, Authentic, Comfort Food, Special Occasion, Good for Groups, Kid-friendly, Fit for Foodies
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on November 25, 2017

Excellent food, as always! Portions are fairly large, great value.

Tags: Romantic, Fit for Foodies, Good for a Date, Quiet Conversation, Pre/post Theatre, Business Meals, Comfort Food, Good for Anniversaries, Sunday Lunch, Notable Wine List, Authentic, Casual, Great for Brunch, Good for Birthdays, Worth the Drive, Special Occasion, Great for Lunch, Cozy, Fun, Afternoon Coffee, Happy Hour
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food5
ambience5
service4
value5

 
·Dined on November 23, 2017

We have been to this restaurant many many times.
Today we Went with our 4 children ages 15yo-21yo. The Waiter had my salad split for what reasons we do not know since It was just me eating it. He Didn't bring extra plate for dinner I was sharing with a daughter. One Daughter's food came incorrectly. Was supposed to have substituted a red sauce instead of the cheese sauce. Other daughter's dish had bad flavor and overcooked pasta. We just ate it because waiter so inattentive we didn't want to deal with exchanging/redoing our order. After they cleared dinner dishes, it took forever to get dessert menus for our kids and they just stopped filling our water until my husband complained. Manager apologized about the water and said dessert was in him although when bill came it was still there until husband asked why. Just horrible service, subpar food and we doubt we will be back given how many other restaurants there are in Naperville.

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food3
ambience4
service2
value2

vip
 (Chicago)·Dined on November 16, 2017

Francesca's Passaggio is a local place for us so we eat there pretty often. Bonus this Wednesday was half price wine so we got something we probably would not order normally. There food is always spot on. Never had a marginal meal. Very dependable and good service.

Tags: Cozy, Good for a Date, Special Occasion, Casual, Good for Anniversaries, Neighborhood Gem, Fit for Foodies, Bar Seating, Comfort Food
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food4
ambience3
service4
value3

vip
 (Chicago)·Dined on November 14, 2017

Awesome as usual

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food5
ambience5
service5
value5

vip
 (Chicago)·Dined on November 12, 2017

Always great food and service!!! Thanks so much!!!

Tags: Great for Lunch, Fit for Foodies
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on November 11, 2017

Great food and fabulous service! Will definitely go back!

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food5
ambience4
service5
value5

 
 (Chicago)·Dined on November 5, 2017

We’ve been a number of times and the food is always very good. Nice, comfortable dining, just a bit noisy.

Tags: Handcrafted Cocktails, Special Occasion, Good for a Date, Authentic
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food5
ambience5
service5
value4

vip
 (Chicago)·Dined on November 4, 2017

I love all the Francesca's restaurants and their sister restaurant Davanti Enoteca. At this Francesca's, the dining area is large with tables covered in white linen tablecloths. There's also a large bar area off to the right when you walk in. Our server Isaac and his helper, I believe Joey, were wonderful staff members. We received outstanding service with a smile with these friendly young gentleman. As usual, I started with the asparagus salad which is crisp cold asparagus along with chopped tomatoes and crumbled blue cheese dressed with olive oil. The salad is always fresh and full of flavor as the blue cheese is high-quality, the tomatoes very ripe and the asparagus bright green and crisp. For my entrée I had one of the fish entrées. I believe it was grouper cooked with artichoke, roasted tomatoes and capers in a brown butter sauce. The fish was so moist and flaky and I really enjoyed the simplicity of the dish with the artichokes, tomatoes and capers. It wasn't a heavy dish at all and full of flavor. I ended the meal with a cappuccino that Isaac made himself, perfect foam and very hot. This restaurant is tucked away in the corner of a strip mall where a lot of store fronts are vacant. I'm so happy to see that the restaurant was full of patrons and still well received in the community. I would highly recommend dining at Francesca's.

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food4
ambience4
service5
value4

vip
 (Chicago)·Dined on November 4, 2017

Great food good choices

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food5
ambience5
service5

vip
 (Chicago)·Dined on November 4, 2017

As expected the food was exceptional... and Eric provided service beyond expectations..... well done.

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food5
ambience5
service5

 
 (Chicago)·Dined on November 2, 2017

The food was delicious, the service was delightful and the wine choice was perfect. Pete, the manager, and Servando, our server, were great folks who made our evening enjoyable.

Tags: Worth the Drive, Notable Wine List, Creative Cuisine, Local Ingredients, Quiet Conversation
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food5
ambience4
service5
value4

vip
 (Chicago)·Dined on October 28, 2017

Love it always!!

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food5
ambience5
service5
value5

 
 (Chicago)·Dined on October 28, 2017

Fantastic dinner. Great server. Great wine. We were there to celebrate 2 birthdays. Nine of us had a wonderful time. Can't wait to be back again.

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food5
ambience5
service5

 
 (Chicago)·Dined on October 22, 2017

The food was the usual high quality Italian that Francesca's is known for. We had pasta and dessert, it was all delivered timely and tasty. My only complaint is that I made a reservation and asked for a booth. We were seated in the far corner of the restaurant next to the exit door. I guess I feel it makes no difference what you ask for on a reservation.

Tags: Good for a Date, Worth the Drive, Healthy, Neighborhood Gem
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food4
ambience4
service4
value4

 
 (Chicago)·Dined on October 17, 2017

Great food, great drinks. We get together regularly here for girls night out.
Book club gatherings. We had a quite a wait for our meals. The manger did come over to apologize for the delay. Would have been nice if he offered a complimentary dessert 🍮.

Tags: Bar Seating, Great for Lunch
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food5
ambience5
service4
value4

 
 (Chicago)·Dined on October 14, 2017

We have moved away, but when we visit, I couldn't be happier with their food and wine. It is truly a special place and we miss it very much!

Tags: Good for Anniversaries, Neighborhood Gem, Worth the Drive
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food5
ambience4
service5
value5

 
 (Chicago)·Dined on October 10, 2017

Top notch!

Amazing food and service.

You will not be disappointed.

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food5
ambience5
service5
value5

 
 (Chicago)·Dined on October 1, 2017

Pasta dishes were very good, but the burger was less than satisfying.

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food2
ambience4
service3
value4

vip
 (Chicago)·Dined on September 29, 2017

Outstanding. Eat at Francesca"s 3-4 times per month.

Tags: Authentic, Hot Spot, Business Meals, Bar Seating
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food5
ambience4
service5
value5

vip
 (Chicago)·Dined on September 29, 2017

Came for the Davanti burger it's off the menu very disappointed

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food2
ambience3
service5
value3

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