Francesca's Passaggio

4.5
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1375 Reviews
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$30 and under
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Italian
Francesca’s Passaggio is the 14th addition to the Francesca's Restaurant Group. Francesca’s Passaggio features the traditional Francesca’s concept of zesty, earthy cuisine from Rome and the surrounding areas of Tuscany, Umbria and Lazio. Francesca’s Passaggio encourages the lively art of dining with a contemporary, casually sophisticated trattoria ambiance, simple rustic cooking, friendly service and fair prices.

About the Francesca’s Restaurant Group: Founded in 1992 by Restaurateur Scott Harris, Francesca’s Restaurant Group has grown from a small, welcoming Italian restaurant on Chicago’s North Clark Street to a restaurant group of 5 concepts across 25 locations in 3 states. Based in Chicago, Francesca’s Restaurant Group currently owns and operates 18 Francesca’s Restaurants, 4 Davanti Enoteca's, Disotto, Fat Rosie’s and Hillgrove Tap.
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What 1375 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.3
value
Noise · Moderate
97% of people would recommend it to a friend
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JR
Chicago
24 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 4

Visited again after a previous disappointing experience. Much better this time. We will definitely return.

OT
Chicago
83 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

We had Chris as our server. He was very efficient and knowledgeable. The branding was outstanding as was the salmon. My husband requested it well done and it was cooked to perfection. The niche salad is always yummy. Great appetizers to start too. The calamari and the bruschetta. Will return soon!

C
Chicago
20 reviews
Dined on September 20, 2019
Overall 3food 2service 5ambience 4

Came for lunch on a recommendation. I was surprised that Eggplant Parmigiana was not on the menu but opted for Gnocchi, my other “go-to” dish. I looked forward to it but was extremely disappointed. It arrived and looked like it like Mac and Velveeta Cheese. It tasted like a heavy blue cheese sauce. I tried to like it but it was just not for me. Two others tried a piece and also were surprised with its unexpected taste. It simply did not appear or taste like an Italian dish. Luckily our server was kind enough to notice it off to the side and offered another entree of choice. Everything else tasted good from appetizer to dessert. Thank goodness for good service.

BB
Chicago
5 reviews
Dined on September 18, 2019
Overall 5food 4service 5ambience 4

Our server Joanne was tremendous, she was spot on with wine and food recommendations and made our night very enjoyable. We will be back.

F
Chicago
39 reviews
Dined on September 13, 2019
Overall 4food 4service 4ambience 4

We love Francescas and especially love our local Francescas Passagio the most! We see some of the same staff each time we go. And it’s so great when they recognize us even though we are a quiet couple who don’t like to look for special attention.

Asked for a special change to my pasta dish and it was accommodated with ease. A little surprised though that this change was an $8 upcharge- seems pretty steep but I enjoyed it. And the next table asked me what I ordered and I had to say I created my own dish, lol.

Count on good service, fresh food and moderate prices.

OL
Chicago
79 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

We love the the food and exceptional service!

OT
Chicago
2 reviews
Dined on September 11, 2019
Overall 3food 3service 4ambience 3

I must not have done my research because I was thinking it was going to be a lot mor “quaint” then it was! It was our anniversary so it was what I was looking for. There was a large work party so it was very very loud! The food runner brought out the wrong food and then didn’t know what I told him I ordered. Food was just ok! I was looking for a salad to go with my meal and that wasn’t going to happen. I like the Italian big bowls of salad you get and then pass around. Will have to stick with my first choice next time!

OT
Chicago
18 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

FANTASTIC! Never had a meal here I didn't like. The wait staff is also wonderful.

HM
Chicago
38 reviews
Dined on September 6, 2019
Overall 3food 2service 4ambience 3

We go to this Francesca's probably every 4-6 weeks. It is much farther away than other Francesca's but we have always enjoyed the food and the service and the additional drive time has not been a problem. This time, however, the ordered entrees were definitely off the norm.

No need to go into a long story but we ended up having to pack up the entrees and go home with a 10-month-old grandson whose ear problems flared up during the salad course. Rather than bother the other diners, we decided to have the just arriving entrees wrapped and we took them home. We unwrapped the "take-home" and found the several problems - the risotto was "crunchy" and not as described on the menu, the Fettucini Bolognese was a lot of pasta and less than a 1/4 cup of bolognese, and the fish dish was bland and rather than being a piece of fish with sauce over pasta as it has been in the past, the fish was cut up, almost shredded.

Called and talked to Pete the GM and explained our first-time disappointment in the food in all the years we have gone to this Francesca's. All is good after our conversation and we will be going back soon. Passagio will earn back it's 5-star rating with us of that I am sure.

HD
Chicago
7 reviews
Dined on September 5, 2019
Overall 4food 4service 4ambience 5

Great Bolognese pasta! Friendly local place with good food - expensive though. Service is up and down. Fun cozy outdoor patio.

BA
Chicago
6 reviews
Dined on September 2, 2019
Overall 4food 4service 5ambience 4

Great food and service as usual although I did not think the mussels were as good as previous times.

LM
1 review
Dined on August 30, 2019
Overall 2food 3service 2ambience 5

We go here frequently. Lately the service has been really slow. There is a buser named Monica who is worth her weight in gold, and if you are in her section everything is perfect. If not, your going to wait.
Wish they had more vegetarian options.

BP
Chicago
4 reviews
Dined on August 28, 2019
Overall 3food 2service 3ambience 3

I though it was poor that I put that on my reservation but the server did not know.

AN
Chicago
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Wife’s birthday

LF
Chicago
56 reviews
Dined on August 22, 2019
Overall 5food 5service 5ambience 5

As always-great food & service!

OT
Chicago
1 review
Dined on August 21, 2019
Overall 4food 4service 4ambience 4

Anniversary dinner.... Very nice! ...... Nice server & Very nice trainee....dinner was Very good!

HO
Chicago
3 reviews
Dined on August 17, 2019
Overall 4food 4service 4ambience 3

Good overall. Tables not very private and poor acoustics.

LF
Chicago
56 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Always great food & service!

BC
Las Vegas
12 reviews
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

Food was excellent and service is attentive. Best Calimari around.

G
Chicago
59 reviews
Dined on August 13, 2019
Overall 4food 4service 3ambience 3

This restaurant is very nice, staff is very good, but service was slow the day we were there.

RI
Chicago
2 reviews
Dined on August 12, 2019
Overall 5food 5service 5ambience 3

Food was excellent. Two of us had the half chicken and loved it. Service was good. A special acknowledgment to Monica who always keeps our glasses and bread plates full. She is remarkable.

LF
Chicago
56 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Great food and service as always!

JO
1 review
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Perfect walleye dinner...excellent service. ..paired with a fine wine. Nice atmosphere, quiet dinner.

BG
Grand Rapids
1 review
Dined on August 3, 2019
Overall 4food 4service 5ambience 4

Great Italian food with some innovative flavor twists. Overall, the only thing that I was negative on is that I thought it was a little too pricey.

OL
Chicago
79 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Excellent seared sea scallops... Mike is an exceptional server.. stop in and have a great time.

LP
Chicago
5 reviews
Dined on August 1, 2019
Overall 3food 5service 2ambience 5

My family and I love coming to your restaurant. It is very kid-friendly and we are always guaranteed a delicious meal. The last several times we have dined at your location the service has been uncommonly slow and when you have a two and five year old with you slow service makes for a dining nightmare. We can't figure out why the service has deteriorated. The restaurant is never crowded when we are there. Perhaps you have cut kitchen staff since business has been slow... Unfortunately, we have decided to remove Francesca's Passagio from our dining list when we have the grandchildren with us. That is until they are a little older and can sit peacefully through a meal.

TM
Chicago
9 reviews
Dined on August 1, 2019
Overall 5food 5service 5ambience 5

Excellent quality of our meal is always consistent !

TM
Chicago
9 reviews
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

Fabulous!!

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HM
Chicago
39 reviews
Dined on July 30, 2019
Overall 4food 4service 4ambience 4

We go to this location at least 6-8 times/year. Really enjoy their Surprise Special Days and quarterly Rollback Menu nights. always great service and food. This time only 4 stars because the service was a little off. no need to go into details just not 5 stars.

LF
Chicago
56 reviews
Dined on July 30, 2019
Overall 5food 5service 5ambience 5

Always my favorite place to dine!

B
Chicago
5 reviews
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

Delicious cuisine, great atmosphere attentive service!

PP
Chicago
175 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

We had the price fixe lunch. Bruschetta, soup, salad with Scallops and dessert-fantastic! Food was delicious, price was right and service was great! We will return.

SD
Chicago
83 reviews
Dined on July 25, 2019
Overall 4food 5service 4ambience 3

The ribeye was fantastic as was the bottle of wine. Overall, I really feel it's a bit pricey which is why we don't go there very often. I will also say that it wasn't super busy when we were there and they forgot the potatoes that went with my ribeye. I never did actually get them even when I alerted the waitress (not her fault at all). The manager came over and asked if we wanted to take the potatoes to go anyway. We said sure but expected a little something more than cold potatoes to take home so we actually took the potatoes AND asked for a dessert. Personally, if I were the manager, I would have offered the potatoes and a dessert and not had the customers need to ask.

MM
Chicago
36 reviews
Dined on July 25, 2019
Overall 5food 5service 5ambience 5

Perfect place for a patio party!! 😎🎸🍹

OT
Chicago
1 review
Dined on July 20, 2019
Overall 2food 1service 3ambience 4

Service was great. Food was poor. Calamari was chewy. Pizza was about as good as Little Ceasers. Pasta was not good.

LG
Chicago
5 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

From the creamy buratta appetizer, perfectly prepared pork chop to the pistachio ice cream - every aspect of the dinner was 5 stars.

G
Chicago
114 reviews
Dined on July 20, 2019
Overall 4food 4service 5ambience 5

Great food and service. Patio on a hot day was great because of the shade.

CP
1 review
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Super great! Fabulous waiter! The food was really good!

MW
Chicago
7 reviews
Dined on July 19, 2019
Overall 4food 4service 4ambience 3

I chose this restaurant to take my visiting brother and niece. What a good decision! The CALAMARI FRITTI was delicious. The BRUSCHETTE ALLA ROMANA was wonderful. My brother had the RIGATONI DEI SARDI and he devoured it. My niece had the NAPOLETANA pizza she loved. I had something I've never had and it was amazing. CAPPELLACCI CON RICOTTA E TARTUFO! So different and so decadent. It was awesome! We took the CONCHIGLIE ALLA CARRETTIERA home to my spouse who couldn't join us. He loved it. A successful evening!

OT
Chicago
4 reviews
Dined on July 15, 2019
Overall 5food 5service 5ambience 5

Awesome as always. We love there grilled Calamari salad.

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