About the Francesca’s Restaurant Group: Founded in 1992 by Restaurateur Scott Harris, Francesca’s Restaurant Group has grown from a small, welcoming Italian restaurant on Chicago’s North Clark Street to a restaurant group of 5 concepts across 25 locations in 3 states. Based in Chicago, Francesca’s Restaurant Group currently owns and operates 18 Francesca’s Restaurants, 4 Davanti Enoteca's, Disotto, Fat Rosie’s and Hillgrove Tap.
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Visited again after a previous disappointing experience. Much better this time. We will definitely return.
We had Chris as our server. He was very efficient and knowledgeable. The branding was outstanding as was the salmon. My husband requested it well done and it was cooked to perfection. The niche salad is always yummy. Great appetizers to start too. The calamari and the bruschetta. Will return soon!
Came for lunch on a recommendation. I was surprised that Eggplant Parmigiana was not on the menu but opted for Gnocchi, my other “go-to” dish. I looked forward to it but was extremely disappointed. It arrived and looked like it like Mac and Velveeta Cheese. It tasted like a heavy blue cheese sauce. I tried to like it but it was just not for me. Two others tried a piece and also were surprised with its unexpected taste. It simply did not appear or taste like an Italian dish. Luckily our server was kind enough to notice it off to the side and offered another entree of choice. Everything else tasted good from appetizer to dessert. Thank goodness for good service.
Our server Joanne was tremendous, she was spot on with wine and food recommendations and made our night very enjoyable. We will be back.
We love Francescas and especially love our local Francescas Passagio the most! We see some of the same staff each time we go. And it’s so great when they recognize us even though we are a quiet couple who don’t like to look for special attention.
Asked for a special change to my pasta dish and it was accommodated with ease. A little surprised though that this change was an $8 upcharge- seems pretty steep but I enjoyed it. And the next table asked me what I ordered and I had to say I created my own dish, lol.
Count on good service, fresh food and moderate prices.
We love the the food and exceptional service!
I must not have done my research because I was thinking it was going to be a lot mor “quaint” then it was! It was our anniversary so it was what I was looking for. There was a large work party so it was very very loud! The food runner brought out the wrong food and then didn’t know what I told him I ordered. Food was just ok! I was looking for a salad to go with my meal and that wasn’t going to happen. I like the Italian big bowls of salad you get and then pass around. Will have to stick with my first choice next time!
FANTASTIC! Never had a meal here I didn't like. The wait staff is also wonderful.
We go to this Francesca's probably every 4-6 weeks. It is much farther away than other Francesca's but we have always enjoyed the food and the service and the additional drive time has not been a problem. This time, however, the ordered entrees were definitely off the norm.
No need to go into a long story but we ended up having to pack up the entrees and go home with a 10-month-old grandson whose ear problems flared up during the salad course. Rather than bother the other diners, we decided to have the just arriving entrees wrapped and we took them home. We unwrapped the "take-home" and found the several problems - the risotto was "crunchy" and not as described on the menu, the Fettucini Bolognese was a lot of pasta and less than a 1/4 cup of bolognese, and the fish dish was bland and rather than being a piece of fish with sauce over pasta as it has been in the past, the fish was cut up, almost shredded.
Called and talked to Pete the GM and explained our first-time disappointment in the food in all the years we have gone to this Francesca's. All is good after our conversation and we will be going back soon. Passagio will earn back it's 5-star rating with us of that I am sure.
Great Bolognese pasta! Friendly local place with good food - expensive though. Service is up and down. Fun cozy outdoor patio.
Great food and service as usual although I did not think the mussels were as good as previous times.
We go here frequently. Lately the service has been really slow. There is a buser named Monica who is worth her weight in gold, and if you are in her section everything is perfect. If not, your going to wait.
Wish they had more vegetarian options.
I though it was poor that I put that on my reservation but the server did not know.
As always-great food & service!
Anniversary dinner.... Very nice! ...... Nice server & Very nice trainee....dinner was Very good!
Good overall. Tables not very private and poor acoustics.
Always great food & service!
Food was excellent and service is attentive. Best Calimari around.
This restaurant is very nice, staff is very good, but service was slow the day we were there.
Food was excellent. Two of us had the half chicken and loved it. Service was good. A special acknowledgment to Monica who always keeps our glasses and bread plates full. She is remarkable.
Great food and service as always!
Perfect walleye dinner...excellent service. ..paired with a fine wine. Nice atmosphere, quiet dinner.
Great Italian food with some innovative flavor twists. Overall, the only thing that I was negative on is that I thought it was a little too pricey.
Excellent seared sea scallops... Mike is an exceptional server.. stop in and have a great time.
My family and I love coming to your restaurant. It is very kid-friendly and we are always guaranteed a delicious meal. The last several times we have dined at your location the service has been uncommonly slow and when you have a two and five year old with you slow service makes for a dining nightmare. We can't figure out why the service has deteriorated. The restaurant is never crowded when we are there. Perhaps you have cut kitchen staff since business has been slow... Unfortunately, we have decided to remove Francesca's Passagio from our dining list when we have the grandchildren with us. That is until they are a little older and can sit peacefully through a meal.
Excellent quality of our meal is always consistent !
We go to this location at least 6-8 times/year. Really enjoy their Surprise Special Days and quarterly Rollback Menu nights. always great service and food. This time only 4 stars because the service was a little off. no need to go into details just not 5 stars.
Always my favorite place to dine!
Delicious cuisine, great atmosphere attentive service!
We had the price fixe lunch. Bruschetta, soup, salad with Scallops and dessert-fantastic! Food was delicious, price was right and service was great! We will return.
The ribeye was fantastic as was the bottle of wine. Overall, I really feel it's a bit pricey which is why we don't go there very often. I will also say that it wasn't super busy when we were there and they forgot the potatoes that went with my ribeye. I never did actually get them even when I alerted the waitress (not her fault at all). The manager came over and asked if we wanted to take the potatoes to go anyway. We said sure but expected a little something more than cold potatoes to take home so we actually took the potatoes AND asked for a dessert. Personally, if I were the manager, I would have offered the potatoes and a dessert and not had the customers need to ask.
Perfect place for a patio party!! 😎🎸🍹
Service was great. Food was poor. Calamari was chewy. Pizza was about as good as Little Ceasers. Pasta was not good.
From the creamy buratta appetizer, perfectly prepared pork chop to the pistachio ice cream - every aspect of the dinner was 5 stars.
Great food and service. Patio on a hot day was great because of the shade.
Super great! Fabulous waiter! The food was really good!
I chose this restaurant to take my visiting brother and niece. What a good decision! The CALAMARI FRITTI was delicious. The BRUSCHETTE ALLA ROMANA was wonderful. My brother had the RIGATONI DEI SARDI and he devoured it. My niece had the NAPOLETANA pizza she loved. I had something I've never had and it was amazing. CAPPELLACCI CON RICOTTA E TARTUFO! So different and so decadent. It was awesome! We took the CONCHIGLIE ALLA CARRETTIERA home to my spouse who couldn't join us. He loved it. A successful evening!
Awesome as always. We love there grilled Calamari salad.