The calamari is always amazing; ask for it sautéed.
the long waiting risotto tasted like uncooked rice with creamy water need a bit of salt... the same order we had last week was better...
Food was acceptable, but the pasta was slightly undercooked. Appetizers were perfect.
The salad was watery, the menu was hard to understand, the waiter was hard to understand and was rushed. We had reservations and ended up waiting 45min when we got their. The martini was aweful. And the tables were in bad spots. Not worth the money at all and would have rather paid for coopers hawk food.
We really enjoy Francesca's consistency and the fact that their menu isn't always the same. You can't go wrong with any pasta dish, they are the best. Like most places, the cost of a bottle of wine is so ridiculous...and ours was a bit warm. Service was well paced, though I think our server was overstretched. Unfortunately, people see fit to bring their kids way too often to this place, which can detract considerably from your experience. The food itself was excellent and service attentive and more than adequate. The West Dundee restaurant is almost too small for the business they do. It gets noisy and does feel a little too crowded, and tables are a bit too close together, though I guess some people like that.
Excellent food. Fair service. Very noisy.
Very friendly, prompt and attentive service.
Food was OK, but after having been to their other locations on several occasions, found their food not up to the same standard. The service was awful, almost left after the drink served incorrectly. Felt like we were being ignored by a distracted waiter and we were. It was downhill from there. We won't be back to this location. We'll give the chain another try since it seems the Dundee IL restaurant is the problem.
Great place for a romantic dinner. Prices are reasonable. Fresh bread and olive oil/pesto is excellent. Just wish the menu was a little easier to understand.
This has always been a favorite restaurant of mine and will continue to be because of the romantic atmosphere, constantly changing menus, and (of course) the absolutely amazing tiramisu and carpacio
We always have an excellent meal and enjoy this restaurnt. The staff is friendly - a favorite dining spot.
Great time on the most romantic day of the year. Feb 14th and it was a great experience as the food was great. Their menu don't change but they had the food texture and food type based on the occation (heart shap reviolli) and some of the best wines to go with it. Was a bit pricy but money well spent.
Because it was Valentine's Day, It was Crowded, Loud, we never recieved our salad, and the tables were almost on top of one another !! The staff seemed confused and were delivering or attempting to deliver the wrong dishes to us and a number of tables around us. Very Chaotic !!
I have always loved Francesca's. The food is great, consistent and delicious. The staff is extremely on task and pleasant. The only slight complaint is that they really cram in tables. I understand the business reason behind it but I couldn't even walk to my table without hitting other chairs/coats of the guests already eating. And I am not overweight. Other than that, I love Francesca's and will always return.
Great food, adequate service considering it was Valentines Day. The staff was very busy of course but got us what we needed at appropriate times. The placement of our table was a disapointment. We had the waiters billing computer on one side, the front desk on the other and a blast of cold air from the entrance just a few feet away. At one point we had no less than 5 servers milling around the computer, which involved ones belly and anothers rear end hanging over the edge of our table at one point. We definitely felt crammed in. Because the food was so good we'll be returning on a normal night and imagine the seating will be more comfortable.
My wife and I had a very pleasant mealtime on Valentine's day at Francesca's. We will be back.
Seafood, was very fresh. All entrees were good.
As our first time to any Francesca restaurant, we were WOW'd!!! The food was phenomenal. Their bruchetta romana is by far the BEST bruchetta I have ever had. Our pasta dishes were excellent as well. We are excited to return to Francesca's again.
Excellent service - had wonderful food- all employees treat you like THEY were the owners- they all want to make sure you enjoy dinner with them - a must return ..love those $5 Martini's- HOT bread right out of the oven and the Chicken & potatoe wedges was outstanding
Probably my 10th or 11th visit to this location... It continues to be a very good spot with excellent service and very good and plentiful food... I have never been disappointed and the clients I have taken have always come out more than satisfied.
Mike - the manager - and his team do a wonderful job! fantastic food and service and cocktails
Most of the food was excellent, but my husband's entree pasta was rubbery and bland.
The wine was over priced and they didn't have the first bottle we ordered.
The service was fine overall but an error was made in my husband's drink order.
We recieved someone else's check and overheard someone else say they too recieved the wrong check earlier.
The place was packed and it's small but we didn't feel cramped.
Sitting is very close. Would prefer a little space bewtween tables. Food is great.
We always enjoy this small neighborhood restaurant. The food has never failed to be very good. Portion sizes can be shared or ordered as half portions. We got there early because later about 6:15 there was a crowd waiting for a table.
Love everyone at this restaurant! Food is always great and they have a great gluten free menu!
Good food. Server was not very attentive. Entres came out at different times and one of them was incorrect.
Really enjoyed the food and the service was fantastic.
The food is always amazing at francesscas. We have been there at least six times this year and it is always great ..
This little spot in West Dundee is a great dining expierence. The staff is friendly, and knowledgable. The food is always excellent! If you havent tried it, perhaps this week would be a good time to try it out!
Menu, food, & beverages all were great! We did not get the scratch & win game card we were supposed to be issued for a discount on our next visit.
One of the best restaurants in the far-west suburbs.
Overall good food and service. Little noisy and tight. Small but good selection. Will definitely be back. Nice occasional restaurant that changes up the menu monthly.
Very accommodating for dietary needs. Chef created a vegan dish for the diner in the group.
Christmas Eve with the family.
Wonderful event, good food, reservation on time.
Service was spot on.
Though very very busy, we were not rushed, our server was always available, our pasta dishes and steaks were delicious.
The restaurant was PACKED at 5:00. The wait staff were overworked and that affected the service. The prices are "high" for the portions received. For instance, I had a salad that was priced at $8.99 - it was way too small for the price. One meal had the pasta so undercooked that a KNIFE had to be used to cut it!! The tight seating is quaint when the restaurant isn't so packed, however, we had to endure countless smacks by guests purses or bags! My family has been coming to this restaurant for Christmes Eve for 10 years now. Seriously, after this experience, we are considering looking for a new restaurant. In summary, the overcrowding and overworked staff AND the increased price with decreased food portions has soured our palates.
We made an on line reservation three hours prior, but when we got there, the hostess was surprised we made one. We were never told the specials, that was very disappointing. The grouper that was listed on the menu tasted fishy and was missing the lump crab it claimed to have. The mussels and the desserts were great. But, we did get the feeling like we were being rushed. This was a very off experience compared to the other times we have been there.
Excellent service for a group of 12! Outstanding menu, including gluten free
While the restaurant was quite busy for the luncheon crowd, due to the holidays, the manager and the waiter, along with the bus boys, went out of their way to make sure we had a wonderful lunch. The food was fantastic!
Cozy & relaxing! Food is delicious! Great wine list...yummy desserts & coffee drinks!
This is our place for our romantic (if not always quiet) meals.