Francesca’s at The Promenade proudly offers customer-focused special events in the “Mayor’s Room”, our private dining room. Our philosophy of simple, rustic cooking served in a casual sophisticated trattoria setting translates flawlessly to group dining.View Private Dining Details
Food was good, service was ok. We waited a long time before he checked to see if wanted any dessert.
The overall appearance is not inviting
Great food and service. Love the new menu! Had the salmon salad and it was delicious !
The restaurant had only the buffet!
They ran out of food, and not replenish until after the rush. The food that was there, tasted like it was from Chef BoyRDee or Franco American.
The buffet was left messy, and disgusting!!
Not what my wife wanted for her Mother's day!!!
Well after eating at this chain many times, I can say they blew it on Mother’s Day- not good
Served a buffet only, but didn’t advertise that in advance, ran out of food and service was poor as well. My main complaint is the fact that there was no recourse to the buffet “only” feature at $38 per head...ugh
Mother’s Day buffet was unimpressive. The food they did have was good, but they were out of nearly everything. Clearly not prepared. They had two meats, and ran out of one within 20 minutes of our arrival (6:15). They didn’t have meatballs or many of the desserts the entire one we were there. Buffet setup was poor as well, cramped and staff has to fight through the crowd to replace the few things they were restocking. I’m not sure if this was their first attempt at this, but it wasn’t worth the $300 tab.l for 6 people. We had heard Greer reviews about this restaurant and this was our first time there, so we were very disappointed.
Great time ...good food...very enjoyable for my mother which was of utmost importance
Not worth the price! Very sloppy presentation and disorganized.
The Mother’s Day brunch was very disappointing. The food was equivalent to a buffet at a work function. Even the Italian course options were under seasoned and tasted like it had been frozen. We will not be returning. Very disappointed as we love Francesca’s in the city.
Went for Mother’s Day brunch which was a buffet. The location is nice but the food was okay - for the price there wasn’t a lot of variety offered in their buffet and drinks were not included.
Loved having Mother's Day brunch at Francesca's. Great deal for all of the food provided. My mom was exceptionally happy with the shrimp cocktail and carving station. Breakfast and pasta options amazing. Would highly recommend!
Mother’s Day dinner.
We were impressed!
Wife’s dish was wonderful. I had the shrimp and scallops with linguini in a spicy tomato sauce. The sauce was very bland.
We frequent this restaurant a lot and always order the banana fudge gelato for dessert to share. It’s usually two large scoops. They must have been running out because it look like one scoop that they cut in half.
Excellent food, service and well crafted cocktail.
Teacher appreciation dinner buy one get second free.
One of the better restaurants in the area; service is really good; drinks are good; and the value proposition is high. The food is just OK, however. None of the pastas are made in house; those we had were all over cooked and served with watery sauces. Next time will go heavy on the starters and do try the Secondis (and skip the pasta courses).
Quite busy for a late lunch. Turned out there were multiple communion celebrations occurring. The whole restaurant was rather busy.
Made last minute reservations for Sunday dinner. I didn't realize it was actually closing time. The guy at the front desk accepted my reservation and allowed me to dine without feeling rushed - much appreciated. I really enjoyed the half roasted chicken with a great sauce.
Good service good food
I had been to a different location and loved being able to order the same thing I had there at this location. Our was waiter was top notch. Great experience!!!
Went out with friends and everything was perfect!
Food was very good as usual. This particular restaurant is by far the best in the chain. It has plenty of room between tables and is decorated warmly.
Glad to see that this restaurant was not like the one on Frankfort (loud and tables where too close to each other). Bolingbrook restaurant is awesome. Will not be returning ever to Frankfort location!
We love Francesca's. My wife and I met my Mother and Step-Father for lunch. They had never been and we thought they'd enjoy it. They did. They loved their meals and desert. Our server and staff were very attentive and provided what ever we needed. Thumbs up!!
Restaurant was quite, we ate early and not crowded but they messed up our order. Food quality was just OK and a little on the pricey side. I would only go there for drinks and not for the food.
The food was great, and the tables are not all cramped together, which was nice. Definitely will be back again!
We love Francesca’s-wonderful food and service is top notch. Plus they are very accommodating to those with specific food allergies.
We LOVE Francesca's at the promenade but the service was absolutely terrible and its normally not like that. Took forever to get our drinks, we had no oil on our table, the waiter would disappear, he didn't check on us when our food came, he seemed overworked so we gave him the benefit of the doubt, but it was awful. The food was delicious, but the service sucked. Normally its top notch, but not that night. Disappointed.
They were not super busy, and the waiter was attentive and then missing entirely. But the front door staff fill the void
Waitstaff at this location needs better training. It's inconsistent. No appetizer plates, no water, no cheese with the bread and oil(which they ALWAYS do). Drinks went empty, no rush to fill them. Waiter was nice but not ready for prime time. It's too bad because I love this group of restaurants and the space is nicer than our go-to Francesca's Passagio in south Naperville.
Enjoyed our lunch with friends. The waiter was very helpful and accommodating. We were seated by a window where we could watch people walking by. Overall a great experience.
Food and atmosphere was great but this is the first time we've had a waiter that wasn't at all friendly. He certainly seemed to have a chip on his shoulder. I hope we don't encounter him again. All our other waiters have been just the opposite in demeanor.
It was excellent as always.
Great experience! Matt was a great waiter!!!
I was very disappointed with the menu. The good Italian menu items have been replaced with entrees containing unusual combination of ingredients. I think they have deviated from the tasty "tried and true" entrees which made them so popular.
As always food was awesome
Absolutely wonderful experience. When I booked on open table, I left a note specifying that we would need two high chairs. When we arrived for our reservation, the table was already set and ready with the high chairs in place.
We had the bruschetta to start, which is always awesome. For our entree, we had the twin beef filets, as well. I usually get pasta at Francesca’s, but the filet was amazing.
Superb service and a great night!
Always enjoyable never let down.
Girls night at its best