About the Francesca’s Restaurant Group: Founded in 1992 by Restaurateur Scott Harris, Francesca’s Restaurant Group has grown from a small, welcoming Italian restaurant on Chicago’s North Clark Street to a restaurant group of 5 concepts across 25 locations in 3 states. Based in Chicago, Francesca’s Restaurant Group currently owns and operates 18 Francesca’s Restaurants, 4 Davanti Enoteca's, Disotto, Fat Rosie’s and Hillgrove Tap.
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Sun 3:00PM - 5:30PM
Mon - Fri 3:00PM - 3:45PM 4:00PM - 5:30PM
Great as usual
We were seated in the side room which I do not care for - too bright, not good ambience. Feels a bit like a banquet hall.
We waited at least 15 min for our server to approach the table for the first time after we were seated. This, to me, is not good service.
We will consider other options next time we are dining out.
Food and service were fantastic. My husband requested an item that was not on the menu and the chef made it. That is service.
The noise level was so loud we couldn't have a conversation at our table with the couple we were having dinner with. While the food was good, the service was for the most part indifferent and the noise level was intolerable. We won't be returning anytime soon!
Always a favorite. Great food, great service. The waitstaff is exceptional!
Nice evening. Great food and atmosphere was lively. Good bar scene.
Accomodations and service was excellent. Food very hood. Great menu for lunch. We usually do dinner here. But will definitely consider if we are out earlier. Great place
The entire meal experience was wonderful. The service was attentive but not intrusive. Servings were a nice size and served piping hot. Good wine selection. Very reasonable in terms of price and excellent value.
Great food. Our server Angie was amazing! We will be back!
Great Birthday dinner! Food was excellent and the service was great!
We had a reservation, but we were seated quickly. I’m not a huge fan of bench style seating so I was happy to get a small 2 person table. We both had delicious gluten free pasta dinners off the GF menu. Our waiter was polite and attentive. I would definitely recommend.
Sweetest day. Both of us our very happy!
Simple, good Italian...wouldn’t know its a chain - worth a local Elmhurst try.
Dave was good
Dennis is a terrific waiter. Love the food. Always a great experience.
Francesca's Amici was able to accommodate our party of 6 through Open Table with a same day reservation. We enjoyed a delicious meal with wonderful, friendly service, at a large round table. The appetizers - calamari and an antipasto platter - were enjoyed by all as well as two wonderful shared salads. We all enjoyed our entrees from fish to pasta. The wait staff and busing staff were all cheerful, well-informed, and helpful. This is one of my favorite restaurants.
Just a Friday night out!
Food good service and wait person very nice.
Ask for a Cesar salad said we’ll split it; they did for us brought out 2 plates very nice!!
A reunion of 4 friends getting together during a visit with one that had moved away. Francesca is normally 100% consistent. We don’t normally go to the Elmhurst location - this was my 4th time here. That said, service was inattentive and slow by our waitress. And the last straw was the bus server put his finger in one the girls
Wine glass and didn’t offer to replace the glass. It was weird. This is unusual and not the norm. I’ve been to at
Least 8 of their restaurants & never had a disappointing experience until now.
Good evening! First off thank you for taking the time to let us know where we dropped the ball. Without your feedback we may never know what we did wrong and how we can fix the problem moving forward. With that said I'm terribly sorry that your experience was what is was. I would love to talk more about this and get you back into our doors and show what we are truly all about here at Francesca's Amici. I will be reaching out to you privately to make this right by you!
Every time we go here, I marvel at the quality of the food. This time I had the crab cakes, and they were perfect: great texture and taste, and the arugula salad that accompanied it complemented the flavors well. My husband had a steak special, and he, too, was exceptionally pleased with its taste, presentation, and accompaniments. Kudos to the server who was able to help me with a wine choice as well as my dinner choice.
Great to Hear! Look forward to seeing you again!!
The gentlemen that brought our dishes from the kitchen had his thumb clearly in the bowl of every dish he brought to our table, it was gross.
We were originally seated in the special event room which was very loud and not very nice. We asked to be moved to the main dining room and they immediately moved us. Excellent service and food was great would go again.
Dinner was absolutely delicious. Alll courses were superb. Services were excellent. Only negative was it took a while to clear before dessert. We were celebrating a birthday and my daughter was given gilato with biscotti. Very nice. Definitely will be returning.
It was nice that we were able to get seated right away. But we had to ask for bread, cheese and refills each time. Our server forgot to give my dad’s wine. Portion of the kids pizza is the same as the regular menu; Very disappointing.
Good Afternoon! I'm terribly sorry to hear about your experience with us. Although I hate hearing negative experiences, without your input we might not be able to correct standards and improve our restaurant. I will be contacting you directly in hopes to make this right by you!
The serene setting of Francesca Amici's was inviting and friendly. The serving staff was attentive to every detail of our comfort as well as our experience. The bus boy was friendly and funny and added a delightful humor to the evening. We had the PENNE CON POLLO E BROCCOLI a lightly sautéed pasta dish with grilled chicken and broccoli in a light basil cream sauce with fresh tomatoes, the cream was light and tomatoes fresh. For dessert we had the Tiramasu, which was light and delectable. The wines were half off the night we went and were a tasty addition to our meal. We would go back again.
The service was great as always, however, the food taste was sub-par to say the least. The pasta that my wife ordered was missing something, the fish I ordered was dry and not flavorful and the pizza wasn’t great either. The food quality definitely doesn’t live up to the price you pay. I would recommend having someone randomly taste some fishes to ensure quality of what you are serving.
I felt like we were rushed thru our meal. My mistake was we ordered our entrée when we ordered appetizers. We had barely finished our appetizers, ( dishes were not even cleared) , when our entrees arrived.
Lovely food and good service made thus an enjoyable evening with our friends. We will visit again soon!
I'm so glad to hear this! We look forward to you joining us again soon!!
Angie is one of the best servers we have had. Knowledgeable and responsive.
The food is consistently delicious and wonderful wine list. The waitress was not very attentive and never asked if we wanted more wine, host took our drink order. She was very rushed and literally took a food order and dropped off the bill. Love this place -- hope they hire better waitstaff.
Great place. The noise level was low and the room has a great deal of natural light. We took the parents (mid 80's). They completely enjoyed the experience because the could see, hear and move along inside without problem. We had 3 generations including two teenagers. All had a great time and there was something for everyone, including the Keto and vegetarians!
For many years now Francesca's Amici is our family go to restaurant. The food is always delicious, the service is consistency good and we just feel at home there. I highly recommend!
Friendly neighborhood place,delicious food, great fish dishes, solid wine list. One of my go-to restaurants when in the area. Great place to take friends
Everyone at Francesaca's were kind! Everyone greeted us with a warm welcome and a Happy birthday!
The food was outstanding! I highly recommend this resturaunt!
This was my first time at Francesca's Amici. I was bringing old friends and read this was the top restaurant in Elmhurst. We were not disappointed. Every possible item we could have rated was outstanding. Our waitress, Alex (Alexandra), was fabulous with suggestions, conversation, and helpfulness. Even the busboy was amiable and carried on pleasant dialogue with us. We were extremely happy with our experience here and will definitely be back again.
Good food and service
portions were small, liked the olive oil that was infused with herbs
The sreved was inattentive and a sourepuss. However the manager stepped in and made our experience wonderful.
I’ve dined at Francesca’s many many times and I am a big fan. Unfortunately on this Sunday evening the service was very slow and our waiter was not very competent. We sat for 20 minutes before our drink order was taken and waited probably 15 min before it was served. We never got our salad and the salmon was undercooked. Needless to say we were very disappointed on this visit to Francesca’s.
Francesca's is our go to place. They never let us down. Great food. Great service. Highly recommend