Founders Inn Swan Terrace Grill

4
icon/ic_reviewCreated with Sketch.
369 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Contemporary American
Founders Inn Swan Terrace Grill presents an American Grill House menu combining the freshest product from Virginia’s best artisans. Our Award Winning Culinary team expertly creates dishes inspired by the culinary heritage of Virginia and the Eastern Seaboard. Special events include an award-winning Sunday Brunch buffet, our Wednesday night BBQ on the Terrace (with appearances from local breweries) and beginning in July every Saturday from 10 am to 2 pm a traditional New Orleans Jazz Brunch! Please call for reservations.

Specials

Christmas Day Special Menus & Offers

Joins us for our Christmas Day Brunch buffet with live entertainment, fabulous cuisine and children's activities. Seating times begin at 1030am and end at 4pm. $52.95 for adults $26.95 for children 5-12 and 4 and under eat for free!

Wednesday, December 25, 2019

New Year's Eve Special Menus & Offers

Join us for a 3 course NYE Dinner for only $99++ per couple! We will feature live entertainment in a beautiful setting. Our seating times are 530pm or 830pm.

Tuesday, December 31, 2019

What 369 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
3.8
service
4.1
ambience
3.9
value
Noise · Moderate
76% of people would recommend it to a friend
Sort by
Filters
OT
Richmond
2 reviews
Dined 4 days ago
Overall3food5service2ambience4

Service was quite disappointing today. We waited for over 15 minutes for a server. When we ordered mimosas we waited another 20 minutes for that and didn’t see our server for quite some time. When we finally got our servers attention we had some questions and (it was not busy at this time) Marina came to our table, answered our questions and she was wonderful! Sadly she got moved to another section. Again we were left with what seemed like no server. Bus boys were there but no signs of the waitress. Waited at least 15 minutes for the check to be processed after giving it to the original server. Normally service is on point here as we dine here frequently, hopefully today was an off day. If this were my first time dining here, regardless of the food I feel like I would not come back. However, since we do enjoy the quality of the food we’ll come back and hope we get better service or ask to be seated in Marina’s section.

RG
1 review
Dined 7 days ago
Overall5food5service5ambience5

The reason my group chose the Founders Inn is because the atmosphere is quiet and we could talk, laugh, and enjoy each others company without loud music and interruptions.
At christmas time this is the perfect restaurant to get together with friends.
The breakfast buffet was excellent and the newly added omlette stand was outstanding.
It was a bit expensive, but worth it for the elegant atmosphere.

OT
Richmond
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

Excellent Thanksgiving buffet. Lawerence provided top notch service. Overall a great experience.

BS
Richmond
1 review
Dined on November 28, 2019
Overall4food5service3ambience4

We enjoyed the food very much, especially the mashed potatoes and stuffing. My husband appreciated that there was ham, which he loved. It was festive and we felt relaxed. The service was not great, however. We asked for refills on our water several times, but always had to ask again before they complied. The area around the buffet needed to be wiped more often as there was food dropped on the the counter. And by the time we got there, the dessert selection was limited. Overall a nice dinner.

GT
New England
3 reviews
Dined on November 28, 2019
Overall4food3service3ambience5

Ambiance was lovely. Food a traditional Thanksgiving day offering. Brined turkey wasn't to our liking. Cheese and salad boards were tasty. So was the house-made zucchini bread. Dessert table was tasty, but a bit lackluster.
Overall, we plan to not judge a place by a hectic holiday and plan to go again on a more average day.

J
1 review
Dined on November 26, 2019
Overall1food1service5ambience2

We arrived to celebrate my wife’s birthday. We noticed the matching dining chairs missing and were replaced by something found at a conference hall. We then noticed the Short menu. The menu consisted of soup salad and the main course—hamburger. That’s right. Hamburger. It appears their General Manager made the decision back in the summer to make it Tuesday Hamburger Night. I felt like was on live television being viewed by millions watching my expression of being at a 4 star restaurant for dinner and all they had to offer was hamburgers.
The staff was kind and generous and appeared to be as perplexed as we were as they tried to explain the casualty of a failed idea. Hamburgers. They were kind enough to present a larger menu after thirty minutes had passed as we were debating whether or not we would agree to a hamburger date night. Almost one hour later the meal was served. We were able to order flank steak that was undercooked with mashed potatoes and and a green vegetable. Coffee was later ordered after the meal which was mildly warm.
The staff again was doing their best with what they had which apparently was limited. A small round birthday cake was given and appreciated with the warm coffee. A gift card was also given by the staff as an apology for the madness which was appreciated.
We have always enjoyed the atmosphere and food in the past as we have wonderful past memories with this restaurant. However after experiencing Hamburger Night we have decided to stay away until there’s a new General Manager and or Chef that knows how to cook something other than a hamburger and a staff that knows how to serve hot coffee.

CB
Richmond
1 review
Dined on November 26, 2019
Overall2food2service1ambience2

After years of visiting Swan Terrace, this was the worse experience, even the table behind us said the same..I was embarrassed for our 3 guests.

DP
1 review
Dined on November 24, 2019
Overall5food5service3ambience4

Food was great! Staff was so so but definitely not at the level the atmosphere calls for.

SD
1 review
Dined on November 10, 2019
Overall5food4service4ambience5

Seafood outstanding! Oysters, shrimp and crabcakes. Prime rib roast good, but not the best I have had. Nice salad bar with fresh berries! Excellent pecan pie, and other desserts. would suggest adding small bowls for use with bread pudding with sauce, and strawberry crisp. Also add a plan dessert like individual servings of flan or creme brulee. Beautiful setting! and a piano player! Complimentary mimosa. Roasted vegetables needed to be warmer. Mac, in Mac and & Cheese, was overcooked.

JR
1 review
Dined on November 9, 2019
Overall1food1service1ambience1

My wife and I met at the Swan Terrance on 11/09/2018. On 09/22/2019, I made a reservation for 11/09/2019 to celebrate our one year anniversary of meeting. I then made a reservation at a hotel at the Oceanfront that evening because we live in Richmond. On 11/03/2019, I received a phone call that my reservation was cancelled due to a wedding. They offered another day or another restaurant. I had no desire for either. The person I talked to on the phone was very unsympathetic. We were extremely disappointed.

CM
Richmond
1 review
Dined on October 27, 2019
Overall5food5service5ambience5

Awesome first time experience. A “do over” for us!!

CM
Richmond
6 reviews
Dined on October 13, 2019
Overall5food4service5ambience5

I love going to this restaurant for events either for myself or to celebrate a milestone for friends. This food is great , however on this visit, the prime rib was cold. I alerted the service so there would be no complaints and he immediately notified the chef. Additionally, the deserts were not as appetizing as they usually are. I would suggest to go back to the traditional desserts that everyone know and love. Overall, a great experience and I love the new chairs!!

MB
1 review
Dined on October 4, 2019
Overall5food5service5ambience5

A wonderful quiet place with fantastic food and outstanding service. All of the staff were extremely kind and personable.

OT
Richmond
1 review
Dined on September 28, 2019
Overall5food5service5ambience4

It’s a very traditional environment and basically a large hotel restaurant, but it was quiet and friendly and very well-received by my elderly parents, especially the quiet part. My Dad said his salmon was excellent and my wife’s shrimp and grits was really good.

DM
1 review
Dined on September 22, 2019
Overall2food3service2ambience3

I have been here several times and this by far was the worst service ever. We had to clear our own plates snd take then to the tray. The food was very bland and had no taste. The quality of selection was terrible. Did not have adequate staff. I am hoping this was just an off day.

SC
Richmond
1 review
Dined on September 21, 2019
Overall5food5service5ambience5

We’ve had an amazing experience with each visit. We will definitely return!

B
Richmond
1 review
Dined on August 28, 2019
Overall1food1service3ambience3

I had been to the outdoor music and dining in the past.. and had expected a live band and a barbecue feast according to website was to include chicken and sausage gumbo (not available) lemon pepper cod ( not available) the potatoes were so hard i could not even mash them. The chicken was dry .Vegetables were so undercooked I could not put my fork in them..pulled pork was tasteless unless you drowned it in sauce..I did have a cold hamburger for $19.99...The one man show was so loud we asked to sit outside, the table was not cleaned,just threw a few place mats on it and the door leading out near the music was so full of cobwebs it had not been cleaned in some time..
I have been to The Swan Terrace many times but this time was a BIG DISAPPOINTMENT ..
We waited for our waitress to bring the check for over 20 minutes since she was busy inside and outside.
I am not one to complain but this dining experience was awful and we took our out of town guests since I have always bragged about the SWAN TERRACE being so good...
Not coming back anytime soon unfortunately..

MR
1 review
Dined on August 28, 2019
Overall5food5service5ambience5

We celebrated birthdays with friends. Swan Terrace made the day special. We enjoyed good food and were able to have conversation over coffee and dessert.
Looking forward to going back.
Thank you

OT
New England
6 reviews
Dined on August 14, 2019
Overall4food4service3ambience3

We had the barbecue buffet. Food was good and filling.

DF
1 review
Dined on August 12, 2019
Overall5food5service5ambience5

We had great service. A fine gentleman put tables together to accommodate our group of ten! Thank you again for great service! It was wonderful to have Emily help out with serving us also! We hadn't seen her in a while.

Donna

M
1 review
Dined on August 7, 2019
Overall2food2service2ambience2

Not as good as I expected. There was a buffet, when I expected to order off the menu. Had to run someone down to get the check. Very loud atmosphere. Food was fine, but not for the price. Nothing special.
The guy who sang and played the guitar was great!

SS
1 review
Dined on July 29, 2019
Overall5food5service5ambience5

Great buffet with lots of choices. You can eat a healthy meal here or you can splurge on decadent desserts. Service was friendly and efficient. I always appreciate lunch here.

LL
Richmond
9 reviews
Dined on July 27, 2019
Overall3food3service3ambience3

Founders inn is a cool spot to check out, maybe a one and done. Considering all the dining in Virginia Beach/Norfolk area esp brunch options I most likely won’t be in a rush to go back.
The jazz brunch was nice, food great, service good. Maybe we were there on a off day but there was only 3 patrons in the entire time we were there so i makes it feel weird when it’s empty like you need to whisper.
We were thrown off when we arrived 7 min early and was told they were not set up quite yet. No biggies just weird considering it was 1000am, next took quite some time to get the mimosas because we were told they needed to prepare the peaches... again odd but not a deal breaker.
I’m glad i went to brunch because I got to tour the resort which was incredibly underwhelming for a Hilton brand, I was a little surprised, hoped to make a day of it after brunch but there isn’t a bar or anything at the pool to continue your fun....

AS
1 review
Dined on July 21, 2019
Overall3food3service5ambience4

Not sure I'd recommend the swan terrace to others. Our table was given to another party even though we had a reservation. We had to wait for another table to be ready. Some of the food was cold and the oysters had no flavor. Over priced!

AM
1 review
Dined on June 23, 2019
Overall5food5service5ambience5

Outstanding food with a very balanced variety of food choices. Great ambiance and noise level very low allowing us to have a good time.

OT
San Francisco
2 reviews
Dined on June 21, 2019
Overall2food3service2ambience1

Poor service & outdated decor

TN
Richmond
6 reviews
Dined on June 16, 2019
Overall5food5service5ambience5

Great Father’s Day brunch! Great food, atmosphere, and service.

CG
1 review
Dined on June 16, 2019
Overall5food5service5ambience5

My waiters name was Tony B. and he was so helpful and knew what he was talking about. There were lots of activities on top of an overwhelming amount of food. It was all delicious and I will absolutely be returning!

GV
Richmond
2 reviews
Dined on June 15, 2019
Overall5food5service5ambience5

excellent food, excellent choices on the buffet, excellent service

O
Western NC
18 reviews
Dined on May 19, 2019
Overall5food5service5ambience4

One of the better brunches, ala buffet's, around. All was good.

L
Washington DC
1 review
Dined on May 19, 2019
Overall5food5service5ambience5

We were a party of 10 including 4 children under 6 so the noise level was probably our fault. We came for the brunch buffet. There was a great variety of dishes. The food was delicious & the service was great!

M
1 review
Dined on May 12, 2019
Overall3food3service3ambience3

We really couldn't enjoy the ambiance because we were escorted to a table adjacent to a pool table. The fish was cold.

LP
1 review
Dined on May 12, 2019
Overall4food3service5ambience5

Buffet not worth the no variety service was outstanding food that was provided was excellent less breakfast items

Y
Washington DC
7 reviews
Dined on May 12, 2019
Overall4food4service3ambience3

Great place to take Mom on her day. Unfortunately, staff performance was below par for the Founder’s Inn. It appears they may have hired some “extras” to handle the Sunday demand. Had to wait for empty plates to be cleared from our table. The waiter never asked if we wanted refills on our drinks or coffee after the meal. Even the food variety was slightly below Founder’s Inn norms. Overall pretty good but they should be careful and not let demand on special weekends sacrifice their normal quality.

DT
1 review
Dined on May 12, 2019
Overall5food5service5ambience5

Pricey, but their Mother's Day buffet offers a wonderful variety of meats including seafood. Wonderful ambience. Had pleasant live music playing at the Mother's Day Brunch. Missed the chocolate fountain that's often at their brunches. Excellent service. Whole family was happy and full. Well organized with tables and reservations. didn't have to spend any time in line the way they laid out the food and spread out the reservations.

LM
Richmond
12 reviews
Dined on May 12, 2019
Overall5food5service5ambience5

The Mother’s Day brunch today was wonderful! We really enjoyed the live music, delicious food, and special activities for the children. The whole experience was exceptional!

OT
Richmond
1 review
Dined on May 12, 2019
Overall1food1service2ambience2

It was WAY over priced for the small amount of food choices

OT
1 review
Dined on May 12, 2019
Overall5food5service5ambience5

Went for Mother’s Day brunch. Well organized and delicious food. A little expensive but worth it.

D
Richmond
1 review
Dined on May 12, 2019
Overall3food3service3ambience3

What a total rip-off, a family of 4 it cost $288 with no alcohol or extras for what was a $15 or $20 meal. We will never come back.

OT
Richmond
3 reviews
Dined on May 12, 2019
Overall5food5service5ambience5

The Founders Inn went all out for Mother's Day. My wife thoroughly enjoyed the atmosphere. The food was delicious, loved the quotes that were displayed on the screens and the bbn live band was a great touch. Well worth the cost.

Tweets by Founders Inn Swan Terrace Grill