Flour - Italian Kitchen

Sort by

Filters

1. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience4

   Excellent Coming back

   Report
2. L

   Lisa

   Cleveland

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   overall3food5service1ambience3

   All of our dishes were very delicious. We had 3 different appetizers and all four dinners were different and everyone loved theirs. The only reason it is not 5 stars, is due to our waiter. We waited so long for someone to come, that we had to ask for our waiter to please be sent to our table. Then he comes over and was SO rude and completely put out that he had to wait on us. He took our drink, appetizers and dinner order all at once. We asked if we could just please place the drinks and appetizers and he said “no, you need to place the whole order at once. The chef wants the whole order at once so if you can’t do that you can’t place the appetizer and drinks order”. We eat at high end restaurants frequently and NEVER have had any waiter say this. That wouldn’t have been such a big deal except he was so absolutely rude and angry at being there. The person who just delivered the food was just as rude and angry acting. Maybe its a whole staff issue but it definitely takes a big chunk out of the whole experience. We still had an amazing dinner, the food taste and presentation was EXCELLENT. Hopefully they can figure out their staff’s issues because it is a great restaurant, just has terribly rude service. We definitely will go again because the food is so good (this was not our first time there), but would refuse to have the same person as a waiter.

   Report
3. MS

   MarianneS

   Cleveland

   5 reviews

   vip
   3.0

   5 reviews

   Dined 3 days ago

   overall3food3service2ambience2

   Very pricey. All entrees al a carte.

   Report
4. JM

   JohnM

   Cleveland

   15 reviews

   vip
   3.0

   15 reviews

   Dined 5 days ago

   overall3food3service3ambience2

   The waiter was very cordial. I was not that impressed with some of the food. The salads were very generous in size. The broccoli dish was just plain terrible. Had way to much vinaigrette poured in and overpowered the broccoli. Definitely not recommended. Also the baked carrots though generous in size and cooked properly had a strange flavor not to our liking. I believe it was one of the herbs used as a topping. The Yukon Crispers were very good. My fish was cooked nicely but luke warm when served. My date had the rib eye which she said was good. The chocolate mousse was very good but the lemon tart which tasted good was kinda dry. Due to the architecture it is rather noisy. Tables were nicely spaced apart. Had no trouble with parking availability. Overall I believe it was overpriced. The food was nothing to write home about and we both left feeling a bit disappointed with the overall meal.

   Report
5. SG

   ShariG

   Cleveland

   7 reviews

   vip
   5.0

   7 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   We both had the Bronzino special ~ it was absolutely delicious. Service excellent.

   Report
6. MM

   MarciaM

   Cleveland

   3 reviews

   3.0

   3 reviews

   Dined on January 29, 2023

   overall3food4service2ambience3

   I invited a friend who drove all the way from Akron to have dinner here. I was extremely disappointed with how we were treated from the second we sat down. She gave no introduction…no specials, no spiel… She just acted like she’d rather be somewhere else instead. The food was good, but service needs to step up their game. I was pretty embarrassed for having my friend drive an hour there and back just to have a subpar dining experience.

   Report
7. EE

   EllenE

   New York Area

   11 reviews

   vip
   4.0

   11 reviews

   Dined on January 28, 2023

   overall4food4service3ambience3

   Eggplant meatballs were wonderful.

   Report
8. E

   Elie

   Cleveland

   16 reviews

   vip
   5.0

   16 reviews

   Dined on January 25, 2023

   overall5food5service5ambience5

   Flawless Victory

   Report
9. NM

   NafiaM

   1 review

   5.0

   1 review

   Dined on January 22, 2023

   overall5food5service5ambience5

   My overall experience was great, my waiter was a little ruff. Example, instead of placing basket of bread on table he tossed it, when asking a question he was dismissive and It felt rude. However, ever one else was pleasant and I would definitely return. Food was delicious.

   Report
10. C

    5Cats

    Cleveland

    7 reviews

    vip
    5.0

    7 reviews

    Dined on January 22, 2023

    overall5food5service4ambience4

    A little noisy but food was great as ever!

    Report
11. M

    Mike

    Cleveland

    11 reviews

    5.0

    11 reviews

    Dined on January 21, 2023

    overall5food5service4ambience4

    Anniversary

    Report
12. KD

    KDL123

    Cleveland

    17 reviews

    vip
    5.0

    17 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    A dinner at Flour is always fantastic. Last night was no exception. We brought friends up from Akron and were wowed at each course. 10/10 as always. Well done.

    Report
13. s

    stamand

    Cleveland

    73 reviews

    vip
    5.0

    73 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Another wonderful meal! From the friendly valet, to Michael the great host, Kelly our nice sever and the rest of the team we were well taken care of. Food was delicious!

    Report
14. K

    Kirtlander

    Cleveland

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    One of our “GO TO” dining spots, they never fail to deliver the best food and service…highly recommend. I had the Bucatini & Clam and the wife hade the Chicken Caesar, both EXCELLENT.

    Report
15. OT

    OpenTable Diner

    Cleveland

    1 review

    4.0

    1 review

    Dined on January 21, 2023

    overall4food4service5ambience4

    Food was fantastic as usual. Service was outstanding!

    Report
16. m

    michaelc

    New York Area

    3 reviews

    vip
    2.0

    3 reviews

    Dined on January 20, 2023

    overall2food1service3ambience3

    one of the worst meals i've had in years.. .. was shocked...they need to pick it up.. may never go back and have been there several times...maybe a bad night

    Report
17. N

    Nononono

    Pittsburgh

    4 reviews

    4.0

    4 reviews

    Dined on January 17, 2023

    overall4food4service5ambience5

    Very nice restaurant. Cocktails a bit pricey. Food was good.

    Report
18. t

    tj7576

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    Everything is top notch, especially the service! Bad service can make even the best food taste bad and Flour never ceases to amaze!! We sat at the bar…and the bar staff was attentive, fun, knowledgeable and talented. Had an awesome time and will be back soon!

    Report
19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 11, 2023

    overall5food5service4ambience5

    Great food and environment. Nice mix of casual and above choices for a great meal.

    Report
20. OT

    OpenTable Diner

    Baltimore

    2 reviews

    vip
    1.0

    2 reviews

    Dined on January 1, 2023

    overall1food3service1ambience2

    I was treated poorly and unprofessionally. It wasn’t what I expected from Flour. It’s one of my favorites and I was so highly disappointed. It was embarrassing bringing a dads. there. We were rushed the entire time. Food wasn’t as good as usual. Overall—disappointing! Thanks, Leah

    Report
21. SW

    ShariW

    Cleveland

    21 reviews

    vip
    4.0

    21 reviews

    Dined on January 1, 2023

    overall4food4service5ambience4

    Everything was great.

    Report
22. NT

    NancyT

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on December 31, 2022

    overall3food4service4ambience1

    When making reservations a month in advance and get seated at the kitchen bar was not acceptable !!!!

    Report
23. L

    Luvwine

    Cleveland

    7 reviews

    vip
    5.0

    7 reviews

    Dined on December 31, 2022

    overall5food5service3ambience5

    Great food. Service was a little slow. They may have been understaffed

    Report
24. SW

    SteveW

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    The service and food were Phenomenal! Our waitress Sierra gave great suggestions and was ver knowledgeable about the meal ingredients and drink selections! We will be back S.Walker

    Report
25. M

    Mark

    Cleveland

    5 reviews

    5.0

    5 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Dining at Flour is always an enjoyable experience.

    Report
26. AC

    AnnC

    San Diego

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience4

    Food was delicious and came out in timely manner …all the quality I remember pre Covid

    Report
27. GL

    GoodLifer

    Cleveland

    12 reviews

    vip
    5.0

    12 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Sat at the bar next to the kitchen. Great view of and conversation with the chefs. Get the carrots!

    Report
28. E

    Elie

    Cleveland

    17 reviews

    vip
    5.0

    17 reviews

    Dined on December 30, 2022

    overall5food5service5ambience5

    As long as you keep treating people like guests in your home and not just numbers, everything will be just fine.. and you truly are doing that as it stands

    Report
29. PP

    PamelaP

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on December 30, 2022

    overall5food5service5ambience4

    Another wonderful time at Flour with delicious food, wine, and friends! Exceptional service! One of my favorite places to be at on a Friday night.

    Report
30. C

    Cpfull

    Cleveland

    84 reviews

    vip
    4.0

    84 reviews

    Dined on December 30, 2022

    overall4food4service4ambience4

    I went with two girlfriends for lunch. The lunch was fantastic. We had the mushroom pizza and the local green salad. I can’t say enough about both of them. And the bread was fantastic. The only reason I think of everything five stars is because they did away with my favorite cauliflower soup

    Report
31. MP

    MargaretP

    Cleveland

    10 reviews

    vip
    4.0

    10 reviews

    Dined on December 30, 2022

    overall4food5service2ambience5

    The food was very good, service was very slow, the waitress was awful.

    Report
32. JE

    JohnE

    Cleveland

    4 reviews

    vip
    5.0

    4 reviews

    Dined on December 29, 2022

    overall5food5service5ambience5

    Flour is extremely reliable. Excellent food, great service, lively atmosphere - especially in the bar area.

    Report
33. OT

    OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on December 29, 2022

    overall5food5service5ambience5

    We live in Twinsburg OH and wanted to try a new place. The service was great and the food didn’t disappoint. We would definitely go back. The calamari was great and the pizza was amazing.

    Report
34. P

    Pattherat

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on December 29, 2022

    overall5food5service5ambience5

    Our server was excellent.. Lovely leisurely lunch!

    Report
35. r

    rllarr

    Cleveland

    89 reviews

    vip
    4.0

    89 reviews

    Dined on December 29, 2022

    overall4food5service1ambience4

    Four of us ate here for dinner recently. As usual, the food was excellent - we had the large Orecchiette and large Lamb Rigatoni and split a Caesar Salad. The issue was the terrible service - we waited close to one hour from the time we sat until we received our first cocktail. It didn't appear that the restaurant was short staffed; we just were seated at a table with a poor server. But we definitely will return, as the food is excellent.

    Report
36. D

    Dddddd

    Cleveland

    112 reviews

    vip
    5.0

    112 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    Love this neighborhood gem

    Report
37. s

    shanuu

    San Francisco

    47 reviews

    5.0

    47 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    Proscuitto Salad was terrific.

    Report
38. DE

    DarleneE

    Cleveland

    8 reviews

    5.0

    8 reviews

    Dined on December 27, 2022

    overall5food5service5ambience5

    Excellent food and service. we had pizza, pasta, fish, chicken. All amazing. Valet staff was also super friendly.

    Report
39. ER

    EricR

    Cleveland

    46 reviews

    vip
    4.0

    46 reviews

    Dined on December 27, 2022

    overall4food5service4ambience4

    Food was outstanding, however, we made it clear several times, including when we made the reservation, that we were there to celebrate a milestone birthday. There was no acknowledement, including from the server, other than her saying “would you like to see a dessert menu”. I have celebrated there in the last and it was always acknowledged. Not a big deal, just kind of a let down after great food.

    Report
40. OT

    OpenTable Diner

    Cleveland

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 21, 2022

    overall5food5service5ambience5

    One of the best meals in Cleveland. Make sure you go back for the lunch. LOVEEEEEE the lunch menu.

    Report