We waited for our table for over 45 minutes. No one apologized. Good was fine but absolutely terrible service. How has to ask for water a few times and took very long for everything to come. Servers weren’t very nice.
This is usually our go to steak place. We have been here two times in the past few months and we were disappointed both times with the service.
In the past, the service has always been spot on - they can't seem to do enough for you, but not recently. Not sure why.
It’s a really nice place but very high in price and we were told that the coffee machine broke and so were the couple next to us so there waiter offered them another glass a wine on the House our waiter didn’t offer us anything.
Service really bad. Waiter disappeared. Salmon no flavor. Cesar salad not great
Cons: Mandatory valet parking. Tomato and mozzarella salad (our mistake to order tomato in February, restaurant's mistake to even have it on the menu at this time of year). Rack of lamb was totally uninspiring. I've had much better racks of lamb at many restaurants for half the price ($55.00??). For that price I expected better. And the steamed spinach, onion rings, calamari all bland.
Pros: roasted beet salad.
Great food, nice ambiance and excellent service. The management and staff is very welcome and attentive and the steaks are as good as anywhere and better than even some of the good steak houses.
The steak is amazing !! Better than Peter Lugars. You need try this place, you will not be disappointed !!
The best steak in Westchester ! You need to give this place a try, you will not be disappointed.
Only go to Briarcliff Manor , not a far ride from Yonkers.
The calamari is some of the best I've ever had. I had the steak for 2 and mushrooms and salad as a side. Everything was delicious and the steak was superb. The service was impeccable. The only reason a 5 star rating was not given is that Flames is slightly on the pricey side.
Everything we ordered was prepared perfectly. From our drinks to our appetizers, we could not have been any happier, until our steaks arrived also cooked to perfection. The service was outstanding with all our expectations exceeded. I would definitely recommend Flames! Can't wait to go back.
The service was terrible and some food arrived lukewarm. This is the third time we’ve eaten here and it will be our last.
Excellent quality,fair price. I would recommend it
The service here is excellent. The steak was out of this world, but my baked potato for which I had to pay extra was hard and over cooked. This restaurant is too expensive not to be perfect!
Everything from appetizers to the steaks was spot on. Had the calamari and the steak for four, which was cooked perfectly. Great wine list and attentive service rounded out the evening.
We had a reservation for at least 2 weeks. We were put in the very cold wine cellar and not told the truth when they said "we'll turn up the heat." That was the first disappointment. Service was not very good. Not very attentive and slow.
As always, the great team at Flames delivers a Spectacular meal and service. Consistent food, great wine selection, and super comfortable chairs! We love this place
We've dined here several times and unfortunately on this occasion, they missed the mark. Maybe they were short staffed on the night we went. Usually they can't seem to do enough for you. My husband asked for a glass of ice, and he never got it. We waited a while for dishes to be cleared and dessert to be offered.
We have tried many steakhouses but had never been to Flames before...had heard not-great things about the previous ownership - but I have to say "everything was truly sensational" - from the friendly greeting and thoughtful seating to the warm, engaging and knowledgeable waiter to the amazing & delicious food, everything - honestly - was perfect. I have never had a steak that memorable and I can't wait to go back!
Great steak house in Briarcliff Manor. They know their stuff and staff very competent and friendly.
The food is overpriced. I ordered a Filet Mignon med- well and it came out rare, had to send it back and my husband ordered the shell steak med and it came out barely cooked so it went back. The baked potato was luke warm. Just felt for the high prices they could have done a better job with cooking the food. Overall don't think we will be going back.
Best steak in the area. Excellent decor and service
One of our favorite restaurants! Always great food and service!
Outstanding! We will be back! Special mention to the manager who took fantastic care of us along with our server!
I haven't been to Flames in years. I really enjoyed it. Food was great, drinks were great, service was great. I'll be back soon.
Overpriced and didn't know how to cook the steaks. Over rated and expensive for no particular reason.
My friends and I were going out and decide to try someplace new to all of us. We made an excellent choice by coming to Flames. We were not disappointed. The bar tender was excellent, as was the waiters and the food.
We will definitely come back again to celebrate a special occasion or just a special day.
We are regulars here and always bring friends when we want a nice evening out or to celebrate any occasion. Love the steak and seafood options and service is superb
The service was great. The food was very good. The people smoking outside was not good. Many tables moved inside. 5th avenue prices in Westchester. Seems a bit high.
Overpriced food and drink with just ok filet mignon- expectations were higher for a $400 meal
The food was good, but this restaurant is mis-represented on Open Table. It is very expensive and it is marked as $ under $30. We had one entry and one side of vegetables each with no drinks and it cost $80. I was looking for a casual place to go with a friend on a weeknight.
I would not go back.
First Class Steakhouse. My rib-eye was perfectly cooked and tasted amazing. A very impressive wine list. I look forward to going back real soon.
Service was excellent. Food was tasty and portion sizes were good. Wasn't expecting bill to be as high as it was, it should really be three or four $$ on the app not two. Sixteen dollars for a glass of merlot and twenty for a kids butter pasta jumped out at me on the bill as a bit expensive for what it was. I might return for a date night with my wife.
We went for my dads birthday. We had a great experience. Excellent steak and sides. We had the steak for 3 for the four of us and it was more than enough food. We started with shrimp cocktail and lump meat crab as well as the wedge and bacon.Everything was as good as any high end steak house in the city.
Nice neighborhood restaurant
A classic NY style steak house, in a quaint tavern setting, in central northern westchester. Top notch food, versatile menu, great bar scene, and wait staff eager to please and very attentive. Expensive but certainly in line with comparable houses of meat. For those who like steak and the manly setting of a classic steak house, Flames will nit disappoint.
This is our first time back in 3 years and I found it disappointing. Food was only OK. I had to send my steak back. I ordered medium rare and it came out well. The lobster tail was over cooked. Vegetable side dishes were soggy and loaded in oil. The place was not that busy but the service was very inattentive, except the lovely waiter who showed us dessert tray. We had no drinks, just water. Not worth the 323 dollar bill in any way. Skip it.
We enjoyed our meal but did have three orders that were not cooked as requested (i.e. two stakes over cooked, lamb chops undercooked-not well done). Overall the meal was satisfying.
Excellent steak for two, warm and friendly service, good atmosphere!
Excellent steaks and service.
This place was phenomenal. My boyfriend just brought me here on a date...and I LOVED it. It was so romantic. The waiterstaff were super knowledgeable about the food and wine pairings, and even gave us an extra dessert at the end when we couldn't decide between too.
I am DEFINITELY coming back here again!