We went with our family for my husband’s special birthday. He wanted to go back to Flame because he loved it the April before. We had the same waiter who while in 2017 gave us good service and we also shared Cub fan commonality with him. We recognized him- he didn’t remember us- no big deal. Although the restaurant was basically empty, the service was horrible. The waiter hardly paid attention to us and the service was slow. We told him we were celebrating my husbands birthday and we chose Flame because my husband loved it. The waiter basically told us we were one of his last tables and then he was out of there. He could have cared less about us. The desserts came- with no birthday candles. The bill came. The waiter dropped the bill with my husband’s credit card on my head and hardly apologized. We also couldn’t believe a birthday dessert wasn’t comped! It was a very disappointing meal especially that we are Four Seasons fans having had our daughter’s wedding at the Four Seasons in Chicago. We have traveled all over and stayed at Four Seasons both in the US and abroad and we have never been treated so poorly at either the restaurants or hotels. The Flame management may want to consider that the preceding nights we were at La Bottega and White Bison. Both of these restaurants were packed and bustling while Flame was empty and quiet. My husband spoke to the manager who said when he went to speak to him that you should call me next year when you come back and I’ll take care of you. Seriously?! My husband left a message for the manager who has never returned the call. We would never go back there! It is a waste of time and money and definitely a black mark on the Four Seasons.
Todo de la mejor calidad en un ambiente muy tranquilo
Great menu selection, table presentation and the everything we had was delicious. Recommend trying the Bacon donuts for dessert.
The food was amazing as usual - I had the filet and my fiancé the bone-in ribeye - both cooked to perfection. The Maine lobster mashed potatoes were well worth the splurge and we loved the garlic-chili broccolini. The maple bacon donuts with praline ice cream were incredible (and probably not necessary with the delightful little birthday tray of sweets)!! Finally, What put this meal over the top was the absolutely exceptional service by Monika - what a gem!
Flame mat be the BEST STEAK HOUSE in the country! 3rd time there, always exceptional! My other favorites are DelFrisco's & Capital Grill, but this beats 'em both! Better than any high-end steakhouse in Vegas. The Wagyu strip was out of this world! Great service, dining room, and ambiance too. The prices are expensive but on par with most hi-end steak restaurants. Wish there were other locations outside of Vail.
Host/Maitre d’e seated us right away at a lovely table. Asked about the occasion and we explained celebrating college acceptance.
We ordered the desert and it came with congratulations in icing along the edge.
Food was great. Everything prepared correctly.
Amazing! We had the best meal... first we had drinks at lobby bar - very fun - multiple tv's perfect for watching sports. We could see snow fall since the whole back wall of bar is windows. Great ambiance. Then went downstairs to Flame - superb steaks brought on chopping blocks and sliced table side. Sides were quite delicious - recommend the lobster mash!! Steaks as not greasy or buttery like they sometimes are in other restaurants. Second time we have been to Flame and it was as great as the first time!
A very expensive porterhouse steak, and not even that filling! The piece of meat properly cooked, was probably of the described weight, but it wasn’t enough for 2 men. My lamb chops were a bit overcooked and overall not as good as expected.
The sauces accompanying the steak were interesting. The appetizers (soup) and the side dishes we ordered (mashed potatoes, Brussels sprouts, and creamed spinach), were extremely tasty. The dessert menu was disappointing, therefore we didn’t order anything.
Great food, great service, and a great selection done the Four Seasons way! My new favorite restaurant in Vail.
Monika provided excellent service for our family’s dinner. She made excellent recommendations for wine, appetizers and desserts. We enjoyed the octopus appetizer and all of our steaks were excellent and cooked as ordered. A great experience all around!
The manager simply refused to change us to. Better table because there was a very loud group who were simply disgusting.
Would never come back
Great steak and service
Food was great and wait staff was also very helpful and attentive. We tasted a few wines as we selected the right pairing for our steaks.
The food quality is equivalent to the cost. Food is good but too expensive, go to Sweetbasil or Elway’s instead.
Frame was exactly what you’d hope for in a steakhouse. Great service. Great menu. Phenomenal presentation and simply delicious. The chocolate soufflé dessert is a must!
Excellent dinner; highly recommended. very attentive service and great food.
The best steak in Vail. Salads and side orders to match! Impeccable service
Excelente, best ever
One of the best meat restaurante I ever been.
Great food and service.
Guys weekend in Vail ended with amazing steak dinner at Flame. Perfect end to great weekend
Mussels were under cooked so I only ate half the dish. My husband ordered the halibut and a section was not cooked and very opaque which never should have left the kitchen.
A restaurant at the Four Seasons should be exceptional especially for the price you pay to stay here.
The steaks here were outstanding as well as the wine list. The side dishes we ordered were just alright. We were a bit disappointed in them but overall a terrific meal and great atmosphere. We will be back the next time we are in Vail.
Meal was fantastic, the Wagu options were amazing. We ordered a special 45oz tomahawk ribeye which was a little over cooked, but for the size of it they did a great job. The Bison bone in rib eye, wagu filet and lamb chops were spot on. Sides, apps and dessert (I think we ordered everything lol) we perfect companions for the meal. Pretty confident to say we ordered 3/4 of the menu and to only over cook the 45oz steak I was beyond impressed.
Awesome service and the best guest experience in the valley.
It was all very good. Service was the best. I’m not a big fan of the restaurant layout. Feels like a banquet hall. Also disappointed in the 3x wine markup which is above norm.
Four seasons does it again! Flame is so unbelievably delicious. Excellent quality meat and something for everyone even vegetarians. Loved it!
Outstanding and worth the prices. Kids love the Elk dog appetizer!
Our server, Andy, was very knowledgeable and personable. The food, 40oz porterhouse and lamb chops were prepared perfectly. It was a very enjoyable evening.
Second year in a row! And looking forward for the next year.
We ordered for the table the wagyu selection. Amazing!
Beautiful setting; excellent service; food and presentation were terrific.
I have been to Flame every year since they opened and this was by far the best meal I’ve had there. Everything was cooked perfectly and the sommelier recommendation was perfect. A must go if you are in Vail.
Best steak and desert we had!!
Todo espectacular!! El servicio, la comida , todo!! Eso si.. preparen la billetera porque es caro!!
Hostess was very accommodating. Waiter was friendly but must have been over loaded. Never once asked about another drink or anything. Food was good especially the beef. Sides were so so. Very nice with our 3 year old.
Amazing say to celebrate birthday
The service was what is to be expected at a Four Seasons hotel. My husband is gluten-free, and we were offered gluten-free bread to start. The waiter had many suggestions on how to make the varied menu items gluten-free, so that was very helpful. The kitchen is very accommodating and all want to see that one's meal is well-presented and prepared exceptionally well. It was a bit pricey for what we had (2 burgers with cheese, no bun, and a side salad for $70 including tip, water and the gluten free rolls as a starter), but the ambience was great. We came in around 5:30 for dinner so it was very quiet for a Thursday night. By the time we left, it got more busy but definitely the tables were spaced so that we were not distracted by a table of 8 behind us.
The hotel itself is gorgeous, and the staff are absolutely over the top accommodating.
Great meal...Jenna was great server...super wagyu!
Great service and better than aver
Flame was the perfect place to enjoy a scrumptious meal with friends in Vail. Waygu filet was delicious!!
Amazing food and great service! I would definitely go back again!