New chef and the menu selections was very poor for a steak house. Lamb chops were 90%fat. They ran out of carrots???
Been there 5 times before . The Flame has gone out.
We ordered the Ceasar salad table experience which I assume means they n m ale it at the table. They brought us a salad already prepared. Hen I did notice that other tables were having it n made table side. I should have questioned it but they should know.
We have been her numerous times but the last couple the service has declined.
The menu change is terrible. The new chef took all the old favorites off the menu & the menu is terrible & SUPER overpriced. The petite filet was gone...now only the “wagu”filet for $95.00. No lobster mashed potatoes. The side choices were awful! No sauces with steak. We have been regulars at this restaurant & we will not be back. Price is way too high & the menu choices are limited...food quality now just ok. Very disappointed!!
Last night of vacation!
We went for my husband’s birthday, and we’ve been before and loved it. But that night- something was off in the kitchen! The New York strip steak was fatty! The carrots salad was so sour - I returned it ! The brussel sprouts were bland , hard and not cooked enough.
The Ceasar salad was fabulous! My cocktail from the bar upstairs, Remedy was super. But dinner- not sure I’ll rush back. I miss Chef Marcus...
We used to love this dinner spot. We have been to this place for over a decade. The chef changed, the menu changed, and it has suffered significantly.
250$ for hot plate steak that we could not eat and had to send back
Food was good, not outstanding. Service was outstanding. Ambience was pretty good. Not sure I'd go back, but wouldn't hesitate to recommend as long as the individual understood that it was an expensive steak house.
Waiter took 10-15 minutes to come to our table for even a drink order, and then only after we asked another staff member to find him. We have eaten here before without an issue. This is not the level of service we expect at a Four Seasons restaurant. Also, very small number of selections for gluten for dairy-free diners.
Outstanding food - but the service and the Somm were even better.
We chose this restaurant in the Four Seasons hotel knowing it would probably be a but more pricey than other options. However, we were craving a nice filet and figured this might be the best option with the least chance of loud patrons.
We were seated at a nice, quiet table however there were some very loud guests across the restaurant which seemed to feel no one else mattered. How are people so oblivious?!
We had a nice leisurely dinner. If one wants bread with pre-dinner drinks, they offer 2 homemade rosemary rolls with warm ricotta cheese for $8. (It is the Four Seasons after all!). Sadly, the only filet offered were Waygu quality and at $90 for 8 ounces, we chose a different option. My husband enjoyed his rack of lamb ($56) and I loved my Dover Sole Meunière ($57). We shared the pancetta-roasted Brussels sprouts and they were very good.
Wines by the glass are of a good range and quality. We enjoyed being able to sip a taste before the glass was poured at our table. We also enjoyed our server’s wonderful attention. He offered great suggestions and checked with us as to how we were doing.
I‘m sure there are probably more reasonably-priced steak options in Vail but if you go in knowing that this will be Vail Four Season prices, you won’t be disappointed.
We were surprised and disappointed to see that the only filet mignon on the menu was a $90 wagyu. Seems like the menu is smaller than I remember from prior years.
We ate at Flame a year ago and had an amazing experience, however our recent experience was disappointing. For a steak house, they only had 7 steaks on the menu. My ribeye had no flavor and my wife’s lamb was overcooked and bland as well. Service was also lacking for a restaurant at this price point.
Used to be a reliably good steak house. Menu has changed. Prices have doubled, at least. Can’t get a basic steak- only options for a single portions are high end specialty cuts- 8oz filet for $98! They are encouraging “family style” steaks- large cuts already sliced. All steak comes out on a “sizzling platter” at medium rare- if you want your steak cooked more, “leave it on the sizzling platter”. Especially since prices have doubled, I don’t expect to have to cook my own steak. They said they went to this style because they were getting too many steaks sent back to the kitchen for not being prepared correctly. Perhaps cooking them right in the first place would have been a better solution! Much better steak restaurants in town than this one. Also tried their special pork dish-very average. Had a table with 6 people. All ordered a cocktail to start. They were brought out one by one, with several minutes between each one. Otherwise, waiter was fine. But we won’t be returning to what used to be a family favorite.
Nice atmosphere and good service. Very pricey but food was very average.
Very limited menu. If you like steak , basic sides and limited apps this is the place for you
The service and quality were the best I have experienced.
Food was mediocre. Atmosphere was amazing. Our server was really lovely, so it makes it hard to say, “yea, this $26 bite of artichoke is boring and unimaginative”. At a different price point, I’d have less criticism, but there is no excuse to be this high end in price and execution and come out so average in food taste. If you are a fan of bland, over priced, mediocre food, you’ll be hard pressed to find a more lavish presentation of it.
Changed the entire menu and significantly raised prices. Place should be rebranded. Was our favorite place in valley. Will not be back.
Use to be one of my favorite places to eat in Vail. They have recently changed their menu. For me personally I think when they made the change they lost their “IT” factor. The food was very average, the ambience in the restaurant wasn’t the same as past experiences. Still a good restaurant to go eat at but not the 5 stars of the past
Outrageously priced and every interaction with the server is their opportunity to up-sell. I found the featured Filet is $90 from Snake River Farms, the same steak can be bought at Safeway, not really what you want to see. Food was good, but nothing special and certainly not with the premium. They charge what they want because they can. I’ll never return and let our hotel concierge to not send folks...sometimes it’s beyond the food and in this case our meal felt like an insult.
Great food and incredible atmosphere.
Ridiculously over priced! Food was fair at best. Service was slow and menu was over complicated.
They changed the menu. Bring back the old menu.
Prices were very high, 4 people no alcohol or dessert over $500?.....
Visiting a resort town is always an adventure - the people you meet at one restaurant or bar have ties to another place in town. Everyone knows each other. The trick is to be open to new experiences and meeting new people. A chance meeting with Andy while at the bar at Vail Chophouse was fortuitous. A genuine guy, who was friendly and open with my wife and I, so much so that we made a reservation for later in the week with our teenage son and daughter. Flame in the Four Seasons was everything we could have asked for. But what really made the dinner was Andy and his infectious excitement and warmth. Between the four of us, we ordered nearly everything on the menu (save for the multi-person steaks), and all were hits. Must haves were the tableside Caesar which we shared, and the Cacio e Pepe, again, tableside, made in a cheese wheel. The cocktails were spot on, and to finish off the night, we had the Maple Bourbon doughnuts to bring back to our room. Even after all that (and a filet and rigatoni dish), it was still relatively reasonable, and dare I say, a good deal in Vail? Don't be deterred by the fact that it is the Four Seasons and might be inordinately expensive - it was a much better value than a few other places we ate over the first week of 2020 in Vail. Kudos to Flame and Andy. Well done.
We went there for my wife’s birthday. It’s really impressive, as we’ve come to expect from the Four Seasons. The waitstaff were pleasant and knowledgeable. The only real complaint was the waitress reviewed the menu, then left us for 5-10 minutes without taking our drink order. We ordered the scallops, which we were warned should really be on the menu as an appetizer. Her assessment was accurate, but my wife ordered the 8oz wagyu filet, and we shared the two orders. The scallops were good - there were four of them, the size of my thumb from the last knuckle out, served with perfectly done lentils. But the filet was amazing. A big chunk of meat, heavily seared on the outside, closer to medium than medium rare inside, but no complaints. We also ordered the artichokes - good, but a very modest portion for the price.
Malo la carne mala el Foia muy hecho y caro
Our server started off the introductions “ that we have changed our menu and some people hate it.”
When we ordered Caesar salad for the table, she only made it for one and charged us $47.00 for one Cesar salad. When we received our food, we never saw the waitress again.
I pointed these mistakes out to her and in a huff lowered the salad price. I told her we came to the restaurant one time a year for the past several years and it was the worst service ever. She asked “ what was wrong?” Even after complaining about her poor attentiveness. I really won’t go back.
Four Seasons for a birthday occasion and so disappointed.... steak was overcooked to well done when asked for medium rare. Chicken was asked for well done and it was so undercooked that we had to return. Never ever thought we could have gone wrong with Four Season’s restaurant but for the prices they charge and compared to so many choices in Vail Village, do not waste your time.
Last night of the traditional menu so we enjoyed old favorites. Looking forward to new menu. Cameron was a terrific waiter.
Delicious food and excellent service.
We would highly recommend the Flame Restaurant, However, we were informed that it was shutting down and it will be rebranded. We (2) loved the bison bone-in ribeye - prepared perfectly and as always we really enjoyed the 6 different sauces served with any of the meats. Great service. Will miss it; hopefully the new restaurant will be as memorable as the Flame.
Great breakfast! Priced at Four Seasons rates but also big portions. The breakfast buffet looked amazing, but we chose to order off the menu. Would try the buffet next time when we are ready to eat more.
Best steakhouse in Vail...by far!
The ahi tuna appetizer is a must, the wedge and beets salads were great too.
The meat - OMG!!!
Go for it
Worth the investment
Flame is an exquisite experience! The food taste and quality was truly impressive. The table side presentation was flawless. I had a wonderful time.
Cameron’s service was exceptional.
Simply outstanding! Flame like the few other Four Seasons restaurants we've been provided an unforgettable dinner experience. The food, service and ambiance are all exceptional. We first went here earlier this year for my wife's birthday. It was such a great experience that I chose to come back for my birthday this time. Again it was superb. The only negative comment I would make is that they overwhelmed us with so many free appetizers (I think we got four extra appetizers on top of the two we ordered) all for the two of us. I'm not sure if they were because it was my birthday or because they were out of the T-bone steak we wanted (even though we were one of the first reservations of the evening) or because they only had one server that night since it was off-season mid-week, so service was slightly slow (but that didn't bother us because we weren't in any hurry). Whatever, the reason they really tried to make sure we had a memorable dinner. The downside of that is that we filled up on the free appetizers (who could turn down free appetizers) so that when the main steak entrée arrived we were full so it was not as enjoyable as it could have been (premium steak cooked to perfection). It would have been much better to offer to comp our drinks and/or to give us a free dessert instead of all of the appetizers. Even though I mentioned this situation, out dinner was still incredible and they made it a very special experience.
Flame is one of the finest steak houses in the Vail Valley. We have made it an annual tradition to go there each year when we come up to see the leaves turn. I highly recommend any of their signature rubs and they have a large variety of sauces for their stakes.
My wife and I had an amazing experience when we went to celebrate our anniversary. Wait staff provided excellent service, different wines were compared for me as if I was at a winery (amazing detail), and the food was outstanding. The best Filet Mignon I’ve ever had. I also liked trying the 6 different steak sauces that come to your table along with your steak.