One of the most consistent steak houses around Palm Beach. Weather permitting, we prefer alfresco dining
although the dining room is beautiful.
This was our third visit to the Flagler Steakhouse. The first time we visited everything was flawless, which I would expect from the most expensive steakhouse in Palm Beach. The second time the food was really off. On our third visit, for my wife's birthday, service at IHop far exceeded our service at Flagler Steakhouse.
Our waiter Dave (or David) disappeared after appetizers - My wife's wine glass was empty, my bottle of Pellegrino was empty and our entrees were lost in the Kitchen. After not seeing Dave or anyone else for over half an hour he pops up to tell us he spoke to the manager to speed up our order. Why everyone around us was getting served diner and we weren't, double-talking Dave never provided an answer.
My wife enjoyed herself despite our waiter and my frustration. I will never suggest the Flagler Steakhouse again. I'll go back if she wants to, but not with much enthusiasm.
For the cost, my expectation is that each component of the dinning experience to be flawless.
We have been to Flagler Steakhouse once before and had a great meal. So good we would spend the extra money and go back. What a disappointment this night was, as we brought 2 guests who have never eaten there before to try it. The food that evening was sub par at best. You would expect better and more consistent food preparation. It was like the Chef went home early and sous chef was out sick that night. First issue, we asked if anything came with our steaks and the waiter said, NO. And when the steaks came...cold & overcooked Asparagus came on a plate next to it. (None of us at the table eat asparagus). So we ordered 3 additional side vegetables for the table. Second, three of us ordered the exact same piece of meat cut, all the same price. I got a 1" thick piece of meat, the person next to me got a 2" thick piece and the other 2-1/2". We thought this belonged to another table and asked. They said no, they are all the same. Clearly these were not prime meats. I buy enough meat in my house to know quality, and what was worse, we asked what kind of meat before ordering... they told us it was grass fed. Grass fed beef does not have as much fat in it, as corn fed beef. These cuts had so much fat . Thirdly, baked potatoes were clearly under-cooked before and re-baked and disgusting inside.
Brussel sprouts were par-boiled first and then cooked again later on. Too soft and water logged. Onion rings were inedible because they were so oily nobody ate them...again appeared cooked twice. The only thing good was the corn. Given the meal was so bad, we decided against dessert. Who wants to add insult to injury. When we did not eat much of the food on our plates...I am surprised they did not ask us "why?". It's too bad the meal was like it was for our guests. A $750.00 bill for 4 adults, 1 kid, without a tip, no dessert, and no bottle of wine. I do not think our guests will come back, but I am sure they will tell their friends.
Absolutely phenomenal staff! Made us feel welcome and at our beckon call.
Food was exactly as describe by staff...and cooked just the way we requested.
I had the Filet Mignon...which I seldom have ever found as good as this was.
The only two very small drawbacks were an "old" odor to the place hence the 4 star rating.
The other drawback the tip was auto added.
I would rather add tip based on service,a suggestion is fine but I like to choose.
I was so pleased however,I added more to the tip.
Expect the prices to be about the same as a Ruth Chris....
I will defiantly go back for the next special occasion we have in our life!
Unfortunately, it was a very standard meal- the food needs updating. We had the valentines set menu so there wasn’t a huge choice but the food is a little simple and old fashioned. We all had the roast chicken for the main course, with mash and green beans, as we wanted chicken. It wasn’t anything special and just a very standard bland dish, pretty tasteless and definitely nothing to get excited about, nor a pretty dish. Nothing we couldn’t cook at home ourselves. I know we are in PB but we aren’t in the 80s any more. Staff are great, very attentive.
We’ve been to this restaurant many times, both for lunch and dinner. We have enjoyed it each time. We will certainly go back again
Wonderful food and service for the four of us on A busy Friday night. Only negative was the automatic tip of 20% which I was not told about but would have done anyway. Would (and have) recommend to others without any reservation.
Fantastic service delicious food. Great night. Staff was attentive and helpful . Great ambiance.
First time at this restaurant, and thought we were dining at the Breakers. This restaurant is OFF-SITE and not at the Breakers. We were not even allow to walk around the Breakers. Very disappointed as this was not indicated on the Breakers website. Would not recommend this establishment.
Great food. Stephanie our server was great