Fire + Ice Grill + Bar
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
This was my first time at Fire + Ice Grill and Bar. Making a reservation was easy. The atmosphere was great! The food was great! The service was great! The DJ was AWESOME, and I had a great time!!!
Glad you had a great time, Erica!! Come back and see us!! - FiRE+iCE Anaheim
Estuvo bien en general la única contra fue la comodidad de las sillas, yo reservé en las mesas altas y me dieron las bajitas, las sillas no son cómodas para comer
Thank you for your review! We're sorry to hear the lower chairs were uncomfortable. We do try to accommodate everyone's requests when making reservations -- however, it is not always possible. We're glad that everything else met your expectations! Come back and see us!! - FiRE+iCE Anaheim
Great, thanks!! - FiRE+iCE Anaheim
It was "Mommy/Daughter Date Night" for us. The food was REALLY DELICIOUS. However, from the manager on down, they were NOT wearing masks. The manager had the personality of a ROCK. He wasn't engaging at all AND took an extensive phone call prior to seating us. He initially escorted us to seating other than was requested via our reservation; as he continued to appeared to be completely disinterested in customer service. Our wait staff asked if we had been there before and we had not. FIRST, it was NOT disclosed that we were not allowed to take the uneaten portion of cooked food with us, nor was it on the menu. SECOND, we were NOT asked my 11 year old daughter's age BUT was charged for her "ALL YOU CAN EAT" meal as an adult (she literally had ONE serving of her choices). Thus, resulting in me NOT leaving a tip (I ALWAYS TIP). This establishment could be GREAT, but they need to get it together.
Thank you for your feedback! We're glad you enjoyed the food! We do follow COVID-19 guidelines which state that any vaccinated person may choose whether they wear a mask. This goes for all of our workers. We do understand first impressions mean a great deal for the remainder of your experience, and it sounds like the manager may have been preoccupied during a busy time. We apologize you did not receive their full attention. We ask that you consider trying us again! - FiRE+iCE Anaheim
Plenty to choose from. Ask about the hidden items.
Thanks, Jumpy! Definitely ask about the hidden items! - FiRE+iCE Anaheim
Great for a nice dinner night
Thanks!! - FiRE+iCE Anaheim
Amazing food and service. Definitely will be back
Great to hear, Nicholas! Thank you! - FiRE+iCE Anaheim
My experience was great. The customer service was amazing.
Great! Thanks, Dorothy! Come back and see us! - FiRE+iCE Anaheim
Very disappointing, the service was not bad but we are pretty sure that they replaced a premium alcohol with a well in all of our drinks and only made one of them again. The food is served by people not wearing masks and no requirement to have a mask on with a Buffet?
We also did not like that the squeezed a tip in without telling us it’s a tip, Ho here only if there are no other options.
Hi Ty66, thanks for leaving us a review. Our restaurant does follow the COVID guidelines for Orange County, which states that vaccinated individuals have the option to wear masks or not. This goes for our employees, as well. We're sorry to hear that you were dissatisfied. If ever you are unhappy with your experience at FiRE + iCE, we would like to be notified while you are there so we can fix the problem and you leave satisfied. Thanks for coming, and we hope you try us again!
Very good food
Excelente service at the grill
I love the place
Wow JAIMEM, Thanks for your great review! We hope to have you back again and again! - FiRE+iCE Anaheim
Love this place. Pricing is still a value so happy to see a crowd there yesterday for Brunch. It's a place for all kinds of eaters. A restaurant that has excellent food choices for everyone.
Hi 24mom, Thanks for taking time to make such a great review! We do strive to have plenty of options for every taste. We hope you come back and see us!
Everything was good could done a better job on the melon didn't look fresh or the strawberries looked old
Other than that I liked
Thank you for visiting and for your recommendation! We pride ourselves in using only fresh, quality ingredients but will be sure to take your feedback into further consideration. Thank you for sharing! - FiRE+iCE Anaheim
Great atmosphere. Courtney bartender was on point.
Thanks! Come again soon!
Great service! Went for our daughters birthday and she felt like the center of attention! She loved it! Thank you to the cooks, our waiter Andrew, and the manager for making our experience great!
Thank you for celebrating with us, Manuel! Happiest of Birthdays to your daughter. We have a great team and wonderful leader and that translates so well to happy guests :) We look forward to your next visit. Cheers! - FiRE+iCE Anaheim
Great food and the staff made the birthday guest feel extra special
Thank you for celebrating with us! We look forward to welcoming you back again soon. - FiRE+iCE Anaheim
Thank you for clebrating with us! - FiRE+iCE Anaheim
Everything is overcooked to the point of being scorched. Don't waste your time.
Thank you for joining us and taking the time to share your thoughts. We're disheartened to learn your visit wasn't it's best. We hope to have the opportunity to welcome you back in the future for the 5-star experience our team loves to deliver. - FiRE+iCE Anaheim
Love this place - fun and friendly. Nice to be able to design whatever grilled dish you want from a changing array of veg, pasta, proteins and sauces! (Espec if you normally do the food prep and/or cleanup at home!) The line cooks who do the grilling are friendly and make helpful suggestions…
Thank you for dining with us, Max! There's nothing better than not having to prep or cleanup, right?! So glad you enjoyed the chance to "Feed Your Fun!" with us at the grill. Looking forward to welcoming you back again soon. - FiRE+iCE Anaheim
Great place to visit. Lots of food options and great customer service
Thank you so very much, Dustin. We have an awesome team that loves what they do & make it all look so easy. We hope to welcome you back again soon for another fantastic experience. Cheers! - FiRE+iCE Anaheim
We went there to celebrate my daughter‘s birthday. Our waitress was very nice and helpful. They give you a small bowl too put your food in. And tell you you can’t use one bowls. You need one for your pasta and you need another for your meat and vegetable. I don’t understand. My Cadillac margarita was amazing
Thanks for visiting! We are honored to celebrate your daughters birthday with her!! We're so happy you enjoyed your experience around the Grill and your margarita. We look forward to welcoming you back again in the future. - FiRE+iCE Anaheim
dont take a 90 people group and then take in more people
Hi Kathy, Thank you for visiting and taking the time to share your experience. We apologize if you trip to our grill was lacking. We work hard to accommodate all guests, including large groups, while still maintaining our service level. We always encourage guests to let us know when something is amiss so we have the opportunity to address your concerns while still dining with us. We hope to welcome you back around the grill for a much better experience. - FiRE+iCE Anaheim
We booked an 8 PM reservation didn’t get seated till 815. Once we sat down and were able to get them up to the food grill it took 20 minutes just to cook the food and we didn’t eat till 8:40 PM. Then five minutes later we were told that it would be last call for the grill and they were going to start taking food away from the bar and shut down the grill at 8:45. Which in hindsight if someone would’ve told us that they close down the food at a certain time we would’ve just gone somewhere else because we barely were able to enjoy our meal before we had to run out and get another plate of food so we can actually have food to eat due to the closing of the grill. Overall the food and the quality of the seasonings and the taste was good but the service, the atmosphere and some of the personnel working the restaurant we’re just unpleasant and at this point I wouldn’t recommend or go back if I came back to this part of California.
Hi Ryan, Thank you for visiting and taking the time to share your experience. We're sorry to hear your tip to our grill was disappointing. We try hard to be transparent with our offerings and timing and apologize for any confusion during your visit. We hope to have the chance to welcome you again in the future for an exceptional experience to "Feed Your Fun" with our team. Thank you again for sharing. - FiRE+iCE Anaheim
I love this chain, but this location has not maintained it’s standards. The addition of hamburgers is clearly popular, but the cooks are spending a lot of attention on the hamburgers and ignoring the cooking of other meals. Despite having a reservation, we were asked to sit at the bar instead of a table. Also last night, the chicken was empty and never seemed to get refilled.
Thanks for visiting, Dormouse! We appreciate you taking the time to share your experience. Our team is working hard to adapt to the lingering challenges that have been posed to the restaurant industry at this time. We apologize that your most recent visit was not up to our high standards and we look forwrad to welcoming you back again soon to the FiRE+iCE you know wand love! Cheers! - FiRE+iCE Anaheim
Great experience! Chefs were great.
Thank you! We LOVE our chef's too! - FiRE+iCE Anaheim
It was a lot of fun being able to customize our dishes. They will even make you a burger if you want. The food was well cooled and labelled. My kids loved the experience. Staff was lively and fun. No problems with over-charring on any of the food that my party ate. I'll be sure to return on my next trip!
Thank you, Stinawired! We're so happy you and the family enjoyed your visit. It's so nice to be able to please everyone at the table :) We look forward to welcoming you back again soon for another trip to the grill. Cheers! - FiRE+iCE Anaheim
Our family enjoyed Fire & Ice. The food was delicious and the service was great!
Thank you, Charm! We are so glad it was fun for the whole family. Hope to see you around the grill again soon. - FiRE+iCE Anaheim
It was different and interesting. Semi low staffed in the kitchen when I went. They only want you to get 1 bowl at a time. Bowls are small. Its worth a try if youve never been but have similar restaurant experience like magolian buffet
Thank you for visiting! We're glad you enjoyed your experience at our grill. We ask guests to make one bowl at a time to help avoid waste and to encourage guests to try multiple combinations during their visit. We look board to welcoming you back again soon. - FiRE+iCE Anaheim
Fun for a one-time experience. Food was good but cook area was very confusing. I would suggest a dessert bar as well as the other bars.
Thank you for joining us, Angela. We appreciate your feedback. We look forward to the return of our ice cream bar, too! Hope to welcome you back again in the future to "Feed Your Fun" with us. - FiRE+iCE Boston
Second time we’ve visited this location, first time post Covid & it was great as far as food goes, the servers were great all very friendly which can’t be easy with as many out of town tourists they encounter daily. Just wish the music was a little louder, it got drowned out by the Mexican restaurant down below them. I do recommend making reservations, outside patio was nice with the cool breeze. Sign up for the birthday rewards & get a free meal during your birth month, basically turned our dinner into a 2 for 1.
Thank you so much for joining us (again!), Marky! It means a lot to us to hear from our guests and we're so pleased to know you've enjoyed your time around our grill. We look forward to welcoming you back again soon. -FiRE+iCE Boston
8.5/10 great atmosphere
Thank you for visiting Lance! - FiRE+iCE Boston
I will never go there. I am from out of state, took my son-in-law, daughter, all in that time my daughter and I wasn’t even touched. I kept watching and watching, still nothing. My youngest daughter had shrimp and noodles that is it. Her noodles where over cooked on one side and rubber for the rest, shrimp was over cooked. Mine was burnt and a bit over cooked. NOT HAPPY!! Then I ordered a virgin piña colada and it didn’t taste like one.
I have been to Mongolian grills and this BY far was the worst. I, nor my daughter and son-in-law, will ever go back or recommend. Rather have frozen pizza instead of paying 23.00 per person for a all you can eat, but barely ate the first plate meal! Not worth the money, I actually wasted it!
Hello EsteenBean, We appreciate you taking the time to share you experience. We would like to learn more about your visit and looking forward to connecting with you. Please reach out at your earliest convenience to our team. - FiRE+iCE Anaheim
I love this place but this visit was not good! The cooks kept overcooking my meat. The bowls and plates were dirty! They didn’t have the same selection of food (no shrimp). The service was good though! Disappointed in the food
Thank you for visiting, Capri. We're sorry to hear your most recent visit wasn't it's best and hope to have the chance to welcome you back in the future for a much better experience! - FiRE+iCE Anaheim
We had a great dinner. Hostess was accommodating with us arriving early. The chef was fantastic.
Thank you! We look forward to welcoming you back again soon. - FiRE+iCE Anaheim
The concept was really good but most of the food was burnt. Of the twelve dishes made by the people at the table eight were burned.
Thank you for visiting Stacy. We're sorry to hear your visit wasn't it's best and hope to have the chance to welcome you back in the future for a much better experience! - FiRE+iCE Anaheim
Great all you can eat buffet and fun grill environment. Can’t beat the $5 mimosas!
Thank you for visiting! You're entirely right - can't beat a $5 mimosa! Cheers!! - FiRE+iCE Anaheim
The location was very clean and the food was fresh. We had a party of 20 and our server was great
Thank you for visiting, vanessa! Isn't it great to eat out with a big party and everyone is happy with their meal?!? Looking forward to your next FiRE+iCE experience. Cheers! - FiRE+iCE Anaheim
We enjoyed the food and the ambiance was really nice.
Thank you for visiting, Lised! We appreciate your recommendation! - FiRE+iCE Anaheim
Excellent customer service. The cooks where Very attentive .
Thank you for visiting, Maria! We look forward to your next visit! - FiRE+iCE Anaheim
First-timer, it’s just not for me. Maybe pre-COVID I would’ve enjoyed but it’s a messy experience mixing and match food that doesn’t go together. It wouldn’t been a lot easier if there were stations like: Italian, American, etc. Since the selections were all jumbled together I had a very strange combination at the end. I understand it’s a buffet style restaurant but I would skip this place for Benihana any day. Also our waitress didn’t not attend to us really well because we were seated outside so I recommend being seated indoors. To add to that, since our waitress wasn’t attending to us we decided to go to the bar and order drinks ourselves, but we were send back because we had a table.
Thank you for visiting and taking the time to share your experience, Jaritzza! We apologize that your visit wasn't up to the high standards we hold. We're working hard to hire and train staff to accommodate the influx of guests and mitigate delays. We look forward to being back to the FiRE+iCE guests have know and loved for years soon. Thanks for giving us a try! - FiRE+iCE Anaheim
This place is always a go to for my family. Great atmosphere with great food and excellent customer service
Thanks so much for your kind words and recommendation, Shaneisha! - FiRE+iCE Anaheim
Fire + Ice Grill + Bar is rated 4.2 stars by 738 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.