Fire + Ice Grill + Bar
My family had a awesome time. The service was great and the food was too. We left Happy and full. Thanks see you soon.
Thank you, Kyria! We loved having you and your family - can't wait to welcome you back.
Tyler was an awesome waiter. We had a big party and it was very busy but he was attentive and super sweet.
Thank you, Sarah! We're glad your group enjoyed their time with us. Tyler will appreciate the shout-out, he's a great member of our team! We hope to welcome you back soon.
Simply love fire and ice every time I come and I always recommend to all my peers family and friends
Thanks, Kevin - we appreciate your recommendation! Hope to welcome you back again soon.
For a loud, party atmosphere, and a large group, it is fun. But TOO NOISY. Food was decent, but not remarkable; most items seemed fresh. Very nice salad bar. The guys at the grill were the best part! Hard working, entertaining, and did a perfect job preparing food. We celebrated a family birthday, and they were able to make it extra special with their "show".
Thank you for visiting, MacFoodies and taking the time to leave a review. We are happy to hear you enjoyed your experience - we appreciate your understanding of the noise of a busy restaurant. We look forward to welcoming you back again soon!
Such a great atmosphere! Wonderful for a big group
This was ag reat experience for my students. They had a great time, enjoyed all different types of food and loved watching the chefs cook.
Thanks, AnnMarieG - we're so glad to hear you and your students enjoyed your experience with us!
Amazing service and great food
Thank you for visiting!
Great concept of restaurant. I wish it would be organized a bit more. The grill line is somewhat confusing. GOod food options especially for a family that has different tastes.
Thanks for visiting and your review, Ashely. We appreciate the feedback and do our best to improve the organization. We're glad you were able embrace the confusion and enjoy your time with us. Thanks again!
Took family out for a birthday dinner. Was not what I was hoping for. This is a super casual drinking spot with food. Was looking for a party atmosphere and totally missed the mark. Everyone did one trip for food that us sub par and we paid the bill and had to go somewhere else to try and salvage the night.
Hi Chuck, Thanks for giving us a try. We're saddened to hear we fell short of your expectations. We try our hardest to create a lively and fun experience at our Signature Grill and are sorry to hear this wasn't your experience. Hope you'll give us another try!
Great location. Food is good and the ambiance is good!
Thank you TEE, can't wait to have you back!
Overall, it was a positive experience. I had a party of 15 people and they Accommodated everyone. Our waiter David did an excellent job. At the cooking station one of the cooks wasn’t very nice. He accidentally poured my sauce onto someone’s dish because the person next to me was elsewhere. When I told him, he made this frustrated look at me. Other than that, this was a good place.
Thanks for visiting, Jessica. We love staff shout outs - David is a great part of our team! We do apologize for the error during your visit on a busy Saturday night. We'll be sure to follow up with our cooks. Hope we can welcome you back again soon. Cheers!
I love all of the different choices in meat and seasoning. There is definitely something for everyone. Always a good time
Thanks Venus for visiting! We love having you and showing you a good time :)
First I would like to say that Fire +Ice is one of my favorite places to eat at. Now for my review: I booked a reservation for Mother's day. My party was finally seated at 1 of the tables outside 20 mins after our reservation time (that's fine though, it was crowded). Obviously, no one cleaned or wiped down the table off since there was FILTHY red table cloth on the table from the previous party. After making the host aware of how dirty the table was, he helped us flip the table cloth around. The host was also accommodating as he brought another umbrella over to our table to shield us from the sun. I was happy to see that Fire + Ice had more cooks on the grill and the process of lining up around the grill was alot more organized. The food was amazing and so were the cooks!
Hi Shiron, Thank you for visiting on Mother's Day and for sharing your experience. We appreciate your honesty and are happy to hear how our staff helped take care of your and take the steps to solve issues. We hope to welcome you back again soon and love having you! Cheers!
The food is delicious, bar service excellent, the cooks were wonderful and we all had a great time!!!!! Definitely going back
Thank you so much for your great words, Tandra! We are so happy you and your group enjoyed your time with us. Definitely can't wait to have you back :)
Really good atmosphere. Unique dining experience. My fussy 5 year old enjoyed it and my 3yo enjoyed the cooking of it... not so much the eating but it made it fun
Thanks for your review, Jodie :) Maybe wen the 3yo is the 5yo they'll enjoy it all! Hope we can welcome you back soon.
Good food love that you pick what you want and you have no complaints and the dj on the weekend is good!
Thanks, TEE! Come again soon :)
Fire and Ice was an amazing find! We had a family get together in Disneyland and all of us had different ideas about what we wanted! This place met all of our criteria! We wanted a family friendly atmosphere that would cater to everyone’s special wants! Fire and Ice nailed it!!!
Thanks so much for your lovely review! It's so much easier to please everyone that try to compromise!!! We're so glad you found us :)
Very unique experience that I think everyone should try at least once!
Thanks, we think so, too!
We’ve dined at Fire and Ice every year for an annual business convention. It’s a great place since the fare meets all personal needs. Fun drinks, and great atmosphere
Thanks Ryan, can't wait to welcome you back!
Fun night. Guys doing the cooking were very entertaining
Made reservations to celebrate my parents anniversary. The hostess told us to let her know when the half the party was there. When we did, she let us know the table is being set up. It was a cold and windy day and it was sprinkling. She told us our table outside was ready. We were the only table set up outside, and the heat lamps were being “warmed up”. My nephew was sick and I wasn’t going to have us sit outside, especially when we made reservations. The hostess told us reservations were for outdoor seating only. I let her know nowhere on the website did it state outdoor seating only for reservations. She brought a manager over who explained we would specify indoor or outdoor seating when making reservations and we requested outdoor. I explained that we did not have any option for indoor or outdoor, and the only question is asked is if we wanted high top tables or regular tables, and I did not specify outdoor seating. So someone was lying to me about the website, and someone had lied to the manager about my “preference”.
How ridiculous is it to have us sit outside - the only party to be outside? Knowing there was a chance of rain in the forecast.
The server was excellent. The food was good and everyone enjoyed the meal. But my experience with the hostess and manager will be a determining factor in coming back. And this wasn’t the first time I’ve been here for an event. I’ve had several birthday dinners here (for myself and other friends), along with happy hours. It’s a shame that they treat certain people this way.
Thank you for taking the time to leave a review about you experience. Please trust we will be speaking with our in-house team to ensure other guests don't have the same experience with us. Hope you'll come back again and see the improvements for yourself. Cheers!
We went as a family after a day at Disneyland. We enjoyed the signature cocktails, salad bar and the food. The way you pick out your food and then take it to the staff to cook was a fun experience! It let you try a few items if you want to mix it up. The sauces and spices were extremely tasty! Good value.
Thanks for taking the time to leave a review.
Great food, good service, music volume too high. Will come back again..
WIDE variety of choices for grill items, biggest I've ever seen.
Thanks, Richard! Hope you get the chance to try a little of everything next time. Cheers!
Food was fair, the guys cooking were engaging, table service was poor. It was too loud to have conversation
Thanks for taking the time for a review!
Great experience, great food, great price! Can’t wait to go back and take more friends!
Thanks, Jill. We look forward to having you back, bring all your friend!
Our reservation for seven (7) was confirmed via Open Table, upon arrival we were told that there were no tables available. The restaurant countered with a booth plus a couple chairs for seven adult males, or we could sit outside. Incredibly poor management!!!
We are terribly sorry to hear that this was your experience with us and is certainly not the norm. As is often the experience with technology, glitches happen and things can be missed. Many times other guests enjoying their will stay beyond what is expected. None of this being an excuse for not being offered proper accommodations when you arrived, our apologies for how your experience was handled. We hope you'll give us another chance so we can provide you with a great evening. Best to you.
We originally made a reservation for 6 but had a friend join us last minute. The staff were quickly able to accommodate us by setting up a table on the patio. 20 minutes later the manager approached us to let us know that rain may start and he already had another table ready for us inside..AMAZING SERVICE! Food was great and they had a great selection. Will return very soon!
Hi Robert, Thank you for your kind review. We're happy to hear about the AMAZING SERVICE you received from our management team and staff members. We're so proud. Happy to have you back anytime, Cheers!
It was fantastic. Will definitely go back again.
Thanks! We'd love to have you.
The service was excellent for a party our size(13). The cooks were funny and cooked to order. Best burger I have had so far. A lot of ingredients to get creative with.
Hi Philip, Thanks so much for your review. We pride ourselves in a unique and accommodating service so it's always great to hear feedback like this! Burger is a MUST! Cheers.
Fair service from our waitresses, although one of them tried to not return our change from our bill! Poor service and attitude from one of the cooks. Food was over cooked several times. Options were good but I left unsatisfied and I probably won’t go back to Fire and Ice.
Thank you for taking the time to leave a review for us. Feedback like this is important for us to learn where we might improve the experience for all our guests. We hope you'll return and give us another shot. Cheers!
Totally enjoyed my self and everyone in the party loved the place! You can eat what you like, kids can design their own plate! Worth going and going back!
The cooks are fun and the music is loud and great! Lots of food choices. You can't go wrong at Fire & Ice! (Also, if you are celebrating something, tell them. The cooks will do something special for you.)
Fun concept. A little crowded and loud for our taste.
We're about 50 miles away from this place yet love coming here. It's always a great experience for all... adults, teens and kids. Staff is always friendly and energetic.
We had such a great time! We were vacationing in Anaheim with some extended family and it was a fun experience to have with them. The food was delicious and the guys cooking on the grill were very personable and accommodating!
The food was superb!! I will definitely return. Everything was sooo fresh and cooked to order.
Staff was very friendly. Good quality of food. Pricing is reasonable.
I came here before with a couple of girlfriends and greatly enjoyed everything about the experience. Coming with my family was a whole different experience. We weren't directed how to get our food, how it works etc. The cooks were disinterested in much more than chitchatting about their weekend plans than they were about cooking/creating a memorable experience.
We were seated over thirty minutes past our reservation time. Once seated, we had to wait 1.5 hours for our drinks. Most of us opted to get appetizers in place of a dinner due to the extremely long wait time quoted to us by our server. Of a table of 15, 6 of us did not received our food in the 2.5 hours we were there. When another server tried to step in and help, he quite literally made up excuses, talking about having 500 more people in a party on their terrace. First of all, fire code prohibited that amount of people so we laughed and asked if it was a joke, which he then doubled down on and said it was closer to 300. Still a lie. Finally, the management. The most we were offered was 15% of our visit off if and only if we paid on one bill. Eventually we managed to get our undelivered food off of our bill but not without attitude and disrespect. I would never recommend this location to anyone.
love this place. Always come for Birthdays or just for great food. Cooks are so nice