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Fiorella's at the Westin Orlando Universal Boulevard

3.9
119 reviews
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$30 and under
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Italian
Perfect For:
  • Fit for Foodies
  • Special Occasion
  • Romantic

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About

Fiorella's At the Westin brings a taste of modern Italian cuisine and select European dishes to its customers. The restaurant offers a bright and cheerful ambience. Customers can enjoy a fine dining experience in a chic, welcoming interior. The elegant dining area has walls painted in warm hues with wood paneled pillars. Customers can also opt for outdoor seating at Fiorella's.

The menu consists a large selection of seafood and pasta dishes. Dishes diners usually prefer, include the lobster ravioli, the steak salad, the calamari fritti, the crabmeat stuffed scampi and the linguine alle vongole. The restaurant also serves cocktails and desserts off the menu. Happy hour at Fiorella's begin at 5:00 p.m. and end at 7:00 p.m.

Dining Style
Casual Elegant
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Cuisines
Italian
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Hours of operation
Breakfast: Daily: 6:30a.m. - 11:00a.m. Lunch: Daily: 11:00a.m. - 2:00p.m. Dinner: Daily 5:30p.m. - 10:00p.m.
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Phone number
(407) 233-2950
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Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
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Dress code
Smart Casual
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Executive chef
Robert Mason
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Private party facilities
for parties of 10 or more contact the restuarant directly.
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Private party contact
Kristen Bruneau- F&B Manager: (407) 233-2952
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Catering
Executive Chef Robert Mason and his culinary team will design the perfect menu for your special event or meeting.
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Parking details
Complimentary valet.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Corkage Fee, Counter Seating, Full Bar, Non-Smoking, Outdoor dining, Private Room, Takeout, Wheelchair Access, Wine
What 119 People Are SayingWrite a review
Overall ratings and reviews
3.9based on all time ratings
4.0
food
3.9
service
3.8
ambience
4.3
value
Noise · Quiet
68% of people would recommend it to a friend
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3.0Dined on January 26, 2016

This is no longer a Westin property. They have a nice bar area and a small dining area. The food was okay but there was a very limited menu. We had calamari to start, I love calamari but would not recommend it here. The waitress brought our 2nd bottle of wine and had changed us from a Cab to Chianti and didn't let us see it before she poured. Not on my list of places for a 2nd visit.

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3.0Dined on October 27, 2015

Limited menu options. Both entrees were bland and uninteresting. Our server was attentive, but not very personable. My salad came only about 2 minutes before the entrees were served. With 2 simple pasta dishes and a house salad (no alcoholic beverages or dessert), bill was over $70. The restaurant was lovely but did not meet the expectation (a review we'd read described the restaurant as "laid back" --connoting casual and not-too-expensive). We were very disappointed that there was no cannoli on the dessert menu.

On the plus side, the bread with the grated parmesan and herbs was very good as well as quickly and amply provided. The house salad was truly delightful; however, when I tried to tell our server how much I enjoyed it, he had no interest in my input. Empty plate removal and beverage refills happened VERY promptly (a pet peeve of mine when that doesn't happen). A spontaneous conversation with the bartender on the way out was very warm and friendly.

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2.0Dined on May 6, 2015

A year ago I had one of the most pleasant dining experiences here, and was anxious to return while visiting Orlando. This time, the food was ordinary, expensive, and without imagination. I ordered the scampi, and the shrimp was tough, the pasta side flavor conflicted with the garlic butter of the shrimp. My colleague ordered the risotto, and it was more like rice pilaf. The waiter appropriately took the risotto off the bill, which I appreciate. But the chef can and should do better.
The service was good, and the ambiance nice. But don't go if you want a good meal.

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4.0Dined on March 21, 2015

Can't remember the exact name of the dish, but the beef tips over penne is the route you want to go here.

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2.0Dined on March 18, 2015

If you are staying at The Westin Orlando, give it a try out of convenience.
Otherwise, with the amount of choice nearby, I would not dine here.
The food is an "Americanized" version of Tuscan, and it is just okay but at more-than-ok prices.

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3.0Dined on February 14, 2015

Definitely not the dinner experience we were looking for. Noise level was very high, food not good. Honestly we couldn't wait to get out of there. Pasta was under cooked and pasty and trout was over cooked. Even bread was not done enough. Overall a very bad experience.

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4.0Dined on December 31, 2014

We were staying at the Westin for New Years Eve and so we decided to dine at this restaurant before attending a New Years Party.

overall our experience was positive. the server was very knowledgeable about the menu and the wine list. He was able to answer my questions about a couple of the entrees, and clearly recommended that we try the Lobster Bisque. I'm always thankful when the server is willing to tell you their favorites! We did share a bowl of the bisque and it did not disappoint. The flavors were spot on!

We splurged and got a bottle of wine, and our server did a great job of coming by the table on a regular basis to ensure that our glasses were kept full.

My husband ordered the shrimp scampi and seemed to enjoy it. I ordered the special which was grouper over a bed of vegetables and manicotti. The manicotti was some of the best I've ever had. The fish however was not. I still can't put my finger on what I didn't like about it. But nevertheless, I didn't care for it and so I didn't eat it.

Both the server and the manager took note of the fact that I didn't eat my fish and asked if there was an issue. I explained that I wasn't a fan of it, and they offered to bring me something else. I was quite full after having eaten all of the vegetables and the manicotti so I passed on their offer, but they insisted that dessert would be on the house. So, we ordered a Raspberry and White Chocolate frozen torte which was a great way to end the meal.

So all-in-all, I would have to say that the server and manager handled the situation perfectly. Other restaurants could learn a thing or two about customer service from them!

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5.0Dined on July 19, 2014

so I went to fiorellas for my one year anniversary with my gf and i dont regret it one bit. The staff was super attentive and friendly ( we were one of the two tables there)..but still the service was amazing! THe chef even did a special anniversary dessert trio for us. The atmosphere was calm, THE FOOD WAS AMAZING! this place is definetely worth the time and money. Thank you guys for making my special night even more special!

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4.0Dined on June 22, 2014

The food here was quite good and my seven year old enjoyed himself. The bar was lively as was during World Cup and a conference.

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3.0Dined on May 31, 2014

Chicken panini was good. Trout was good. Vibe was quiet and not energetic by any means.

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5.0Dined on May 30, 2014

I made reservations for Fiorella's because I wanted to not go far from the hotel for dinner, eat really good food, and make the anniversary weekend dinner special. I got everything I asked for and more. The staff members were excellent. Service was phenomenal, granted we were the only people in the dining room, but the food was hot, fresh, and the flavors were wonderful. I had requested a anniversary dessert plate, which they accommodated for a very reasonable cost. I would definitely return to this restaurant for the food, ambiance, and service.

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5.0Dined on March 16, 2014

Looking for fantastic, fresh Italian and continental dining in a hip atmosphere with top-notch service? Come here! I can't say enough good about this. I found it the first time I stayed at this wonderful boutique-style hotel and I come back every chance I get when in Orlando. You will not be disappointed!

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3.0Dined on March 16, 2014

For a Westin and a newer property that is quite nice, the restaurant was not impressive. The food is good but staff very unenthusiastic. The bartenders were not personable so that was a turnoff. Breakfast was Good.

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2.0Dined on March 8, 2014

Food was boring and very over priced. The hostess was very unprofessional. The atmosphere was nice. Our server was pleasant, but seemed to have difficulty keeping our drinks refilled, which was odd because we were the only table in the restaurant. All in all not worth the money

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4.0Dined on February 25, 2014

The food at this restaurant was fantastic but our overall experience was reduced by the extremely long wait time. We were delayed by traffic by 3 minutes and arrived to find our table had been given away despite calling promptly at the reservation time to say we were on our way. We waied over 1.5 hours to be seated at the table. Not good enough.

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3.0Dined on February 24, 2014

WE ate there for breakfast - standard hotel breakfast fare - not bad - not good; service a bit slow

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5.0Dined on February 23, 2014

Took a client to a breakfast meeting. Easy location, and fantastic service.

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3.0Dined on February 17, 2014

A surprising find at the Westin. Very good italian food. meh service, in part due to a lack of staff.

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4.0Dined on January 7, 2014

There were 6 in our party and everyone thoroughly enjoyed their food choices, including dessert --- the creme brulee and Tiramisu were both exceptional. We appreciated being given a round table away from the main dining room but it was too close to the bar so ruined some of the ambience -- people kept exiting for a cigarette and a cold blast of air would hit us every time making it a bit uncomfortable as it was only 7F that day. The food is definitely 5 star as was the service.

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4.0Dined on January 6, 2014

Fiorella's is a typical hotel restaurant. Ok for a casual dinner but not a fine dining experience. Recommended only if you are a guest of the hotel and need a quick, but decent, dinner; Fiorella's is not a "destination" restaurant.

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1.0Dined on January 5, 2014

It doesn't matter how good the food is, if the service is so incredibly mind blowingly bad. We will never, ever go back.
My birthday dinner with out of town guests was RUINED here by the service.

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2.0Dined on December 27, 2013

Scampi dish served was actually shrimp .. wine list and menu shown on internet did not match what they had. Limited wine available. Felt like eating at a low end restaurant. Sorry :)
Rosen Shingle Creek Italian would have been a better venue

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3.0Dined on December 7, 2013

Long wait for waiter to appear to take order and never came back for check -- had to ask and pay at the bar

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5.0Dined on November 28, 2013

First time "going out" for Thanksgiving and was pleasantly surprised. Food was great; service was excellent; wasn't crowded or did we feel rushed in any way. The only thing missing was the casseroles with cream-of-mushroon soup and cheedar cheese. Oh and the cleaning up afterwards.

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4.0Dined on November 5, 2013

Food was great, service was attentive and restaurant was clean and tables not crowded together. Great place!

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4.0Dined on September 28, 2013

Before going, I was a little tentative because I was unfamiliar with the restaurant and the Westin Hotel. We used the complimentary (for restaurant guests only) valet at the front and were pleased to find the restaurant immediately inside the lobby. Not a long walk like at other hotel restaurants we have been to. We were pleasantly greeted and promptly seated at out table. The lighting of the dining room was good and the noise level was very low. Granted, there were not too many guests when we arrived, but by the time we left the room was almost full and the noise level remained pleasant. The food taste, temperature, and presentation were all extremely good. Wine list was a little lacking, but overall a great experience.

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4.0Dined on September 19, 2013

Very friendly staff. Food was ok, we dined using the magical dining menu which I think could have been better the chicken parmesean, a pasta entree or salmon. The dessert was very good.

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4.0Dined on August 16, 2013

Very good food, wine and service. We recommend it.

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4.0Dined on July 28, 2013

Food was good and service was GREAT! Kids menu was also very good, my kids enjoyed the food.

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5.0Dined on July 5, 2013

Very good food, service and cocktails. We had a great evening.

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4.0Dined on June 14, 2013

Good food, wine and service. I will return to dine again.

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4.0Dined on May 15, 2013

Our server I think her name was Ana, was great. She was very polite and attentive. We took a group for work dinner.
The food was good and I would return.

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3.0Dined on March 31, 2013

We attended Easter brunch and were seated right away according to our reservation time. We waited quite a while for our server to take a drink order. After some time another waitress came to apologize and take our order. She also gave us complementary beverages for our wait. She and the rest of the staff were very pleasant. The food was typical brunch fair with an Italian touch. They also did a great job keeping the buffet stocked until the very end.

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2.0Dined on February 28, 2013

It was okay but was not impressed and probably will not go back again.

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5.0Dined on February 3, 2013

Food and service were outstanding. Would go back again

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4.0Dined on December 25, 2012

Enjoyed the buffet. The food was fresh and tasty. The service was a bit lacking. The place wasn't busy but our waiter disappeared. He was seen often hanging out by the bar talking to other servers.

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3.0Dined on December 10, 2012

Very earnest service. Kudos to the staff (except for one bartender who made us wait a very long time while he attended to something tedious). As we were staying at the hotel, we used the restaurant at least once each for breakfast, lunch and dinner over the course of three days. Not gourmet but quite acceptable.

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4.0Dined on November 22, 2012

Went for the Thanksgiving brunch. Had an 8pm seating, so, no crowd...only lots of good food and decent service.

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3.0Dined on November 22, 2012

I went here for the Thanksgiving Day dinner. There was a variety of food in buffet areas. The salad area was pretty good and had different things such as caprese and a regular salad. There was a variety of cheeses and other vegetables. There was a side dish area which had an excellent butternut squash soup! There were mashed potatoes, but no gravy near them. I had to walk back to the meat area to get that. The sweet potatoes were very good as well as the spaghetti squash. The meat was turkey and prime rib. Both were cooked very good and were moist, but they were cold even when I went back for seconds after seeing the chef bring out a new turkey! There was a good variety of desserts. The pecan pie was great! Limited wine list.

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3.0Dined on November 22, 2012

Overall the Thanksgiving Buffett was good but due to the limited selection of food I can not go higher than that. Of the food they did have, the quality and taste was excellent. I was just expecting more options and choices.

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